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Bank Technology News December 2008 Holly Sraeel	ID Fraud Resolution? Yes. But Banks Need To Prevent It. But a greater focus on prevention, detection and resolution of ID fraud over the past four years has translated into big advances for banks.
Wall Street & Technology October 20, 2006	Mystery Shopping for Effective Fraud Prevention By comparing a combination of mystery-shopper tactics and Web site research against criteria in prevention, detection and resolution of identity fraud events, a research company ranked 24 financial institutions on how well they protected customers' identities.
Bank Systems & Technology November 26, 2007 Maria Bruno-Britz	Javelin Finds More Banks Using Multi-factor Authentication With the FFIEC deadline for implementing multifactor authentication now but a memory, banks have improved their efforts to secure customers' information, according to a study. However, there is more banks can do.
Bank Technology News April 2006 Glen Fest	Fraud Prevention: Engaging More Than The Enemy Banks could improve anti-fraud measures if they provided tools that draft customers into the battle. But it's not that simple for an industry still rife with soft spots.
Bank Technology News June 1, 2008 Anthony Malakian	Credit-Card Security: Making the Grade A new report finds that credit card issuers have done a "stellar" job at fraud resolution, but they still "lag" at prevention and detection.
The Motley Fool August 14, 2007 Selena Maranjian	How Insecure Is Your Credit Card? The plastic in your pocket may not fight fraud as well as you think.
Bank Systems & Technology February 10, 2010 Penny Crosman	ID Fraud Grew 12% in 2009, But Wells Fargo's Fraud Losses Are Down Javelin Research's latest fraud survey finds identity fraud continues to rise, but losses are down at some banks due to fraud detection technology improvements.
Bank Systems & Technology May 5, 2007 Maria Bruno-Britz	Fraud Techniques Evolve in Parallel with Bank Products and Defenses As fraudsters' techniques evolve alongside the products and services offered by financial institutions, new steps must be introduced to stop them.
Bank Technology News October 2009 James Van Dyke	Consumers Do Want to Be Partners in Security While many bankers and technology professionals profess a belief that individuals can't be motivated to protect themselves, new Javelin research shows that more than eight in 10 online bankers view security as a shared responsibility.
The Motley Fool June 23, 2004 Selena Maranjian	Are Big Banks Better? Find the financial services companies that meet your needs best.
Bank Systems & Technology May 8, 2007 Deena M. Amato-McCoy	Fear Of Identity Theft Discourages Consumers From Banking Online Proactive security measures increase online banking confidence and use, study says.
Bank Technology News June 2006	If It's Loyalty You Seek, Forget Fees For Credit Monitoring At a time when customers are worried about becoming victims of ID theft, banks have a huge opportunity to cement relationships by offering free credit monitoring services to all customers.
Bank Technology News May 2007 Glen Fest	Identity Fraud: Banks Offer ID Theft Resolution Services A Tennessee bank gets surprising demand for an ID theft resolution service it is private labeling from Worldwide Assistance. Customers are even willing to pay for the luxury.
Bank Systems & Technology April 7, 2006 Peggy Bresnick Kendler	Security Outlook A plethora of high-profile data breaches and concerns about identity theft have put the banking industry on high alert. To secure their information assets, banks must implement a cross-channel, multilayered approach that extends beyond technology.
Bank Technology News May 2007 Larry Ponemon	Consumer Privacy: Top Banks Must Guard Against Breach of Faith The good news for banks, according to a study, is that most customers trust them with their personal data. The bad news is that one misstep will cost them dearly.
Bank Systems & Technology March 7, 2005 Cynthia Ramsaran	ID Theft Hits Paper Harder Despite growing fears of online fraud related to Web-based banking services, the increase in identity theft is hitting consumers closer to home than in cyberspace. Identity theft crimes are more often committed off-line rather than online.
Bank Technology News February 2007 Glen Fest	Identity Fraud: ID Theft Victims, Losses Take Welcome Nosedive New account vulnerabilities are toughened, but 'vishing,' limited alerts practices, and consumers' misguided personal trust in acquaintances still leave the doors wide open.
InternetNews February 12, 2010	Study Puts Identity Theft Cost at $54B in 2009 Research firm Javelin estimates that more than 11 million Americans were victims of identity theft last year, a 12 percent increase that led to tens of billions of dollars in costs.
Bank Systems & Technology June 26, 2006 Deena M. Amato-McCoy	Closing the Door on Criminals Banks need a consistent approach to fraud assessment and prevention, otherwise they will never truly get ahead of the problem.
Bank Technology News September 2006	Homeland Insecurity One of the toughest battles for bankers may be in combating online security breaches and sophisticated money laundering schemes.
Wall Street & Technology March 18, 2008 Cory Levine	Identity Fraud on the Decline Despite the hype, identity fraud is on the decline, according to a new survey. But as fraudsters return to traditional channels, such as phone lines, to steal the trusting public's personal information, few financial institutions have implemented multifactor authentication for telephone banking.
Bank Systems & Technology December 1, 2005 Eileen Colkin Cuneo	Dealing With Data Theft After the Fact When a security breech occurs, a company handling it right can flip the negative into a positive and earn customers' respect and appreciation. If they handle it wrong, and the business will fight the stigma of being an untrustworthy organization indefinitely.
U.S. Banker October 2007 Lee Conrad	Privacy Push: Banks Chafe Against Move To Block Use of SS Numbers Two major federal efforts to curb the widespread use of Social Security numbers are putting banks-the largest private-sector users of those nine sensitive numbers-on defense.
Bank Technology News March 1, 2008 Glen Fest	Thwarted On-Line, Crime Looks to Past A new identity theft report survey finds a continuing overall decline in fraud numbers and victims, but unfortunately a rapidly rising number of "vishing" and other hands-on alternatives to catching consumers off guard.
Bank Technology News February 2007 Holly Sraeel	ID Theft Needs Little Fuel to Fan The Flames. Or Does It? With financial crime -- particularly cybercrime -- becoming more sophisticated among for-profit criminals, some industry observers argue that ID fraud is rising, and that many victims are still unaware of it.
Bank Technology News August 2008 Glen Fest	Equifax Shifts to Preventative Meds Equifax is keeping in step with the trend of making prevention -- not just detection -- the backbone of identity security for banks and retail customers.
Bank Systems & Technology December 1, 2003 Jim Middlemiss	Fifth Third Stays Seven 'Steps' Ahead of Fraud Bank implements seven new fraud-detection systems to fight check and ID fraud.
Bank Technology News December 2008 Glen Fest	The Paradoxes Of Mobile Adoption A new Javelin Strategy & Research report reveals layers of paradox involving mobile banking security.
Bank Technology News September 2001 Daniel Joelson	New Research Ranks Web Sites of Western Hemisphere A study of online financial services in the Americas reveals some of the many challenges FIs face online...
Bank Systems & Technology August 24, 2006 Nancy Feig	BITS Releases Insider Fraud Database BITS, a nonprofit consortium of 100 of the largest U.S. financial institutions, released its own insider fraud prevention service, which consists of a list of former financial institution employees who have compromised consumer information and/or knowingly caused financial losses.
Bank Systems & Technology May 3, 2005 Deena M. Amato-McCoy	Creating Virtual Value By integrating business channels, consolidating customer histories and beefing up security, banks are improving their online offerings to provide customers with all the conveniences of branch banking in the comfort of their own homes.
U.S. Banker March 2004 John Engen	Identity Victims Get Badly Needed Help Bankers view the industry's first stab at forging a unified response to the problem as a strong signal-sender. "Customers can see that we're banding together to stop this, and we can send a message to criminals that we're not working in a siloed fashion," says Mary Blegen, head of US Bancorp's fraud liaison center.
InternetNews November 11, 2005 Jim Wagner	Report: ID Theft Haunting Bank Customers Banks need to address the growing concern among their customers over ID theft, or risk losing them.
Bank Systems & Technology August 2, 2005 Phil Britt	Fighting the New Face of Fraud Technology plays a critical role in banking fraud, both in creating new opportunities for fraud and offering new methods to defend against it. Financial services institutions must take a holistic approach to combating fraud.
Wall Street & Technology June 13, 2007 Melanie Rodier	Are Banks Meeting the Cash Management Needs of Middle Market Businesses? Data shows midmarket companies want their banks to provide cash concentration, positive pay and foreign exchange capabilities online. But currently only the biggest banks tend to offer these services.
Bank Systems & Technology August 21, 2007 Nancy Feig	Online Transfer Features Vary Greatly at Top Banks There is significant variation in terms of the design, options and activity records offered by the banks, providing an area for competitive differentiation.
InternetNews May 26, 2005 Tim Gray	BofA Steps up Authenticity Plan Bank of America moved quickly to restore its reputation this week, announcing a new online authentication service it says will help prevent online fraud and identity theft.
Bank Technology News June 2006 Rubina Johannes	The Demographics Of ID Fraud Not every group is victimized, or protected, in the same way or at the same level. Javelin examines how incidents and precautions differ based on age, income and ethnicity.
InternetNews October 24, 2005 Tim Gray	Companies Bid for Authentication Compliance Work Financial institutions are getting started on security compliance regulations.
Bank Technology News March 2007 John Adams	Offline Fraud Continues to Flourish in an Online World Web fraud gets the headlines, but offline fraud accounts for a high percentage -- almost 70% -- of operating losses. It's a problem that IT pros ignore at their peril.
Bank Technology News August 2006 Glen Fest	Choosing Authentication Solutions: Vetting Vendors, Soothing Customers Banks face tough choices today in building anti-fraud resiliency, from selecting providers to meeting user preferences. Will they be happy with those choices tomorrow?
Bank Systems & Technology February 10, 2004 Jim Eckenrode	The More Things Change... For big banks, retail's over half the pie.
Bank Systems & Technology August 24, 2006 Nancy Feig	Banks Scramble to Meet FFIEC Online Banking Authentication Guidelines by Yearend Less than four months remain for banks to meet the Federal Financial Institutions Examination Council's year-end deadline for Internet banking authentication, but some confusion remains over what is an acceptable solution.
The Motley Fool April 23, 2004 Phil Wohl	Wells Fargo Opens the Vault Wells Fargo announced record earnings on Tuesday, and big banks such as Bank One, U.S. Bancorp, Bank of America, and Washington Mutual have all reported extremely positive results in recent months.
AFP eWire February 14, 2005 Christ & Fignar	Shattering Online Fundraising Myths Here is some recently released data that help document the progress of online activity and dispel some myths that keep nonprofits from embracing online fundraising.
Bank Technology News January 2003 Mark Bruno	A New Breed Of Criminals Identity heists could drain $500 million this year. Staying ahead of the thieves may be the only way to curb the rise of identity thefts.
BusinessWeek July 3, 2006 Dean Foust	ID Theft: More Hype Than Harm Law enforcement officials say the criminals tend not to follow through after stealing personal data.
Bank Technology News February 2002 Maria Bruno	Security Won't Wait for Upturn in Wake of Fraud and Terrorist Attacks A sober financial industry takes stock of its data safeguards...
Bank Systems & Technology February 22, 2007 Michael Singer	To Keep Consumer Trust, Try Tokens and Smart Cards Banks and other financial institutions should adopt stronger authentication measures, such as security tokens and smart cards, if they want to increase customer satisfaction with Internet banking, according to a panel of industry analysts.
Bank Systems & Technology May 25, 2006 Maria Bruno-Britz	Web Excellence Studies provide insight into bank best practices on the Web: Customer Experience Rankings - Wachovia... National City... Bank of America... etc.