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CRM
December 2015
Leonard Klie |
E-Commerce Gets Social Salesforce.com and SAP bring e-commerce capabilities to social communities   |
InternetNews
December 9, 2008
Kenneth Corbin |
MySpace Escalates Social Web's Openness Arms Race On the heels of Facebook's latest moves, MySpace debuts a rebranded data portability effort with Google's support. |
Search Engine Watch
April 2, 2010
Brian Solis |
Optimize Your Brand for Sharing and Social Search in 11 Steps Providing the necessary means for individuals to find and actively share your content across the social Web is paramount to the survival of businesses in the era of curated search, social influence, and channeled attention. |
CRM
June 2015
Michael Vickers |
Is Your CRM System Social Media Friendly? Empower collaboration to create customized experiences |
CRM
November 2009
Clara Shih |
Facebook Is the Future of CRM Only social media can put the customer back into CRM. |
CRM
August 31, 2012
Patrick Dorsey |
Move from Social Media to Social CRM Five ways to bring your business up to speed. |
PHONE+
Justin Chugg |
Using LinkedIn for Lead Generation How channel partners can use LinkedIn to generate sales leads. |
Search Engine Watch
April 29, 2011
Jason Cormier |
Social Design Strategy: Working from the Outside In Insights on what social media marketers should keep top of mind when helping businesses meaningfully engage with their customers. |
CRM
December 2013
Ray Wang |
Why the Battle for Identity Will Affect Customer Experience Merging identities across environments is no easy task. Facebook, Google, and Twitter dominate most social log-ins. Users expect their identity to be transportable from personal to work environments. These implications carry over to customer experience. |
CRM
June 7, 2010
Carlos Diaz |
5 Things You Need from Your Community Management Platform Making conversations the center of innovation and business strategy. |
Information Today
May 19, 2008
Avi Rappoport |
The Center Is Where They Want to Be: Google Friend Connect, Yahoo! Open Strategy, MySpace Data Availability, Facebook Connect Google, Yahoo!, MySpace, and Facebook are in competition to be the single archive for user data. |
CRM
October 20, 2015
Oren Smilansky |
SAP Releases Jam Communities for SAP Hybris Commerce The solution aims to smooth connections between a brand's community pages and e-commerce platforms. |
Entrepreneur
July 2008
John Jantsch |
Social Butterfly Work the social networking scene to get the most out of your online presence for your small business. |
BusinessWeek
December 17, 2009
Douglas MacMillan |
Facebook's Online Identity War It's trying to be the standard for online ID in ways that are making privacy advocates nervous. |
CRM
May 2010
Lior Arussy |
The Tribal Evangelist Your biggest fans can be your best marketers - provided you do everything in your power to enable them. |
CRM
May 14, 2015 |
Nimble Launches Smart Contacts App Nimble Smart Contacts offers insights on people and companies for Web browsers and email inboxes. |
CRM
September 7, 2010
Rob Howard |
Try Being Unsocial with Customers First You don't want social CRM. You want integrated customer intelligence. |
Financial Advisor
June 2011
Michael W. Byrnes |
Social Media Networking Becomes Even More Important Whether a believer or disbeliever in the power of social media, it is important to see the trends and know how business will be impacted. This article shares three things to keep up with as the industry evolves. |
CRM
December 2012
Esteban Kolsky |
What's in a Name? Debating the future of social CRM. |
InternetNews
September 3, 2008
Mike Elgan |
Social Networking: What Are 'Friends' For? Consider dropping your resistance to "open" social networking and embrace it with a vengeance. It's the best thing to happen to our species since language. |
CRM
March 8, 2011
Brittany Farb |
Nimble Contact Brings Social Media to Small Businesses Nimble last week launched Contact, a new social CRM platform that integrates contacts, calendar, communications, and collaboration under one umbrella. |
CRM
August 10, 2012
Jesse Noyes |
Seven Steps for a Social Contact Strategy When it comes to sales, establishing trust is key. |
CRM
December 14, 2012
Mark Cooper |
The Rise of the Agile Consumer Traditional CRM systems are failing to keep pace with today's customer. |
InternetNews
October 6, 2005
Susan Kuchinskas |
AOL Offers Sense of Presence AOL announced AIM Presence, a service that lets bloggers, podcasters, consumers and small businesses add presence information and one-click access to AOL Instant Messenger to their Web sites. |
CRM
July 1, 2010
Aaron Strout |
4 Keys to Online-Community Success What many marketers overlook -- and why. The big question many marketers are facing today is, can they have their cake (a branded online community) and eat it too (tap into the critical mass of mega social network, Facebook). |
Commercial Investment Real Estate
Jan/Feb 2013
Dennis LaMantia |
LinkedIn Logic For anyone looking to digitally connect with commercial real estate professionals, LinkedIn is a logical first step. The following tips can help unlock the site's potential. |
Search Engine Watch
August 3, 2009
Liana Evans |
Understanding Social Media Communities Social communities, whether they're online or offline, have interesting dynamics. To make any kind of headway, you must understand and respect how each individual community functions before charging in to join the party. |
Financial Planning
June 1, 2011
John Comer |
Linking In When you talk about social media, Facebook and Twitter tend to get most of the buzz. But many financial advisors might not realize that another network may generate better results: LinkedIn. |
CRM
September 13, 2011 |
Facebook Fans More Likely to Recommend a Brand, Buy Products Report on consumer behavior highlights the need for small businesses to be active on Facebook. |
Commercial Investment Real Estate
Nov/Dec 2008
Stephanie Bell |
C U Online Social networking sites offer several ways to increase your contact base. |
CRM
August 19, 2010
Allison Marr |
The Social Smorgasbord Leverage consumer networks - but avoid the sin of data gluttony. |
IEEE Spectrum
January 2011
Ariel Bleicher |
Social Networking: Friended Bandwidth, digital cameras, and a hunger for connectedness have created a virtual dinner party |
Search Engine Watch
September 19, 2008
Frank Watson |
Could Social Media Be the Google Killer? The ongoing growth of social media may indicate that we should look beyond a Yahoo-Microsoft merger and other algorithmic-based search engines and explore the possibility of search becoming less important. |
InternetNews
February 12, 2009
David Needle |
Google Amps Up Friend Connect Social Push Social bar for Web sites incorporates basic social features. |
CRM
August 26, 2013 |
Empathica Granted Patent for GoRecommend Social Media Advocacy Solution GoRecommend identifies and mobilizes brand advocates to amplify online recommendations. |
PC Magazine
March 20, 2009
Matthew D. Sarrel |
I Stole My Friend's Identity If you've not yet jumped into the great abyss of social networking, then you haven't created any accounts that can be compromised, and you're safe, right? Not! |
InternetNews
December 3, 2008
David Miller |
Does Facebook Connect Go Far Enough? Facebook adds an extra 'social layer' to Web sites. |
AskMen.com
April 3, 2014
Greg Isenberg |
We Got A Real CEO To Unlock The Secrets Of Networking Entrepreneurship is hard and can get quite lonely -- having friends who know what you're going through can be the support system that keeps you going when you have thoughts of giving up. |
PHONE+
July 27, 2009
Mike O'Neil |
Using Social Media to Build Your Business Whether you're a business owner, channel manager, sales professional, sales engineer or even a lead generator, social media can provide a tremendous competitive advantage for you and your business. |
InternetNews
February 3, 2011 |
Hearsay Unveils New Facebook Management System The new Hearsay Social management service is designed to help companies manage their presence on Facebook with compliance features and analytics. |
CRM
June 2011
Carolyn Heller Baird |
Social Media's Advocacy Paradox Businesses and consumers have different perceptions, according to social CRM study by IBM's Institute for Business Value. |
CRM
December 2009
Lauren McKay |
Information Overload As consumers deal with an increasing amount of information - and as they embrace more mechanisms to engage with that information - there comes a need to search out what's important, or filter out some of the noise. Through this tidal wave of information, how can businesses manage to connect? |
Food Processing
February 2009
Erin Erickson |
Join the FoodProcessing Community Thanks to the wonders of social media, you can connect with other members of the food industry at the click of a mouse (and maybe a few keystrokes). |
AFP eWire
September 25, 2012
Paul Nazareth |
LinkedIn as a Multi-Dimensional Fundraiser's Resource Nicknamed the "Facebook of Business," LinkedIn has evolved into a highly productive tool for both for-profit business and social-profit philanthropy. |
CRM
June 1, 2009
Clara Shih |
Sales in the Facebook Era In this excerpt from her new book, "The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff," the head of social media alliances and product strategy at Salesforce.com provides her take on the future of CRM and social media. |
Search Engine Watch
June 8, 2009
Liana Evans |
What Are Your Social Media Goals? Most companies are reluctant to enter the social media space because the ROI is a tough nut to crack. Your social media goals will be strikingly different than an SEO or PPC strategy. |
CIO
May 15, 2002
Etienne Wenger |
It Takes a Community Informal groups known as communities of practice are the latest technique for getting employees to share what they know. Here are seven ways to encourage such communities in your company... |
InternetNews
September 30, 2009 |
Facebook Connect Charges Forward The social networking giant moves on two fronts to extend its reach. |
CRM
March 1, 2008
Paul Greenberg |
Everything Is Social The word is everywhere now: social networks, social frameworks, social platforms. |
The Motley Fool
May 10, 2011
Owain Bennallack |
LinkedIn Lines Up a $3 Billion IPO Is it really worth it? |
