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CRM
June 1, 2009
Jeremiah Owyang
The 5 Phases of Social Experience The social Web is about to evolve - again. Are you ready to evolve, too? mark for My Articles similar articles
CRM
July 1, 2010
Aaron Strout
4 Keys to Online-Community Success What many marketers overlook -- and why. The big question many marketers are facing today is, can they have their cake (a branded online community) and eat it too (tap into the critical mass of mega social network, Facebook). mark for My Articles similar articles
IEEE Spectrum
June 2011
Robin Dunbar
How Many "Friends" Can You Really Have? Can social networks expand the evolutionary limit on how many people anyone can truly be close to? mark for My Articles similar articles
CRM
December 2013
Ray Wang
Why the Battle for Identity Will Affect Customer Experience Merging identities across environments is no easy task. Facebook, Google, and Twitter dominate most social log-ins. Users expect their identity to be transportable from personal to work environments. These implications carry over to customer experience. mark for My Articles similar articles
Search Engine Watch
February 3, 2011
Jason Cormier
Advancing Strategy for Social Marketing How to realize higher fan growth and engagement on Facebook with game mechanics. Plus: strategic modeling for social strategies using the Four Cs: content, context, campaigns, and community. mark for My Articles similar articles
CRM
June 2015
Michael Vickers
Is Your CRM System Social Media Friendly? Empower collaboration to create customized experiences mark for My Articles similar articles
CRM
April 8, 2015
Spredfast Introduces Intelligence for Social Data Spredfast Intelligence gives users real-time access to billions of pieces of social data in one integrated smart social platform. mark for My Articles similar articles
Search Engine Watch
September 20, 2010
Jason Cormier
The New Business Intelligence of Social Media Social media research, monitoring, and analytics: the tools, the top five measurable attributes, and how to use this data to improve your ROI. mark for My Articles similar articles
Financial Planning
November 1, 2010
Carl Richards
What I Am Real financial planning is about conversations. Smarter conversations. Meaningful conversations. It is about guiding people through the process of aligning their use of capital with their values. mark for My Articles similar articles
Search Engine Watch
November 2, 2009
Ron Jones
Facebook 101 The basics to know before joining the popular social media site, including tips on setting up your account, privacy, and helpful applications. mark for My Articles similar articles
Fast Company
December 2003
Bill Breen
You Talking To Me? Talk is cheap? Think again. Here's how to make conversations count. mark for My Articles similar articles
CRM
January 13, 2012
Rich Flek
Harnessing the Power of Social Media Are you prepared to meet the challenge? mark for My Articles similar articles
CRM
May 16, 2014
Woody Driggs
Six Takeaways for Marketing Executives Building a differentiated customer experience is a baseline requirement of success. mark for My Articles similar articles
CRM
September 2011
Brittany Farb
Marketing to Communities Why old-school advertising delivers the wrong message mark for My Articles similar articles
CRM
June 7, 2010
Carlos Diaz
5 Things You Need from Your Community Management Platform Making conversations the center of innovation and business strategy. mark for My Articles similar articles
CRM
March 16, 2012
Eric Harber
Four Ways Mobile Will Boost Your CRM Strategy Take your campaigns to the next level. mark for My Articles similar articles
CRM
October 19, 2012
Joshua March
The Changing Nature of Customer Relationships How social media is forcing large companies to rethink CRM. mark for My Articles similar articles
InternetNews
November 6, 2007
Kenneth Corbin
Facebook's New Ad Play Built on The People Facebook spreads the word through user profiles in its new ad program. mark for My Articles similar articles
CRM
April 25, 2014
Rob Begg
4 Social Selling Strategies for the Peak Sales Season and Beyond Provide quality content and nurture old and new prospects. mark for My Articles similar articles
InternetNews
April 21, 2010
Facebook Moves to Socialize the Web Facebook CEO Mark Zuckerberg takes the stage at his company's f8 developers conference to detail how the social network giant is expanding its reach. mark for My Articles similar articles
Search Engine Watch
April 2, 2010
Brian Solis
Optimize Your Brand for Sharing and Social Search in 11 Steps Providing the necessary means for individuals to find and actively share your content across the social Web is paramount to the survival of businesses in the era of curated search, social influence, and channeled attention. mark for My Articles similar articles
Financial Planning
October 1, 2011
John J. Bowen, Jr.
Listen Deep At the heart of successful client relationships is your ability to understand clients on a meaningful level. mark for My Articles similar articles
InternetNews
September 10, 2009
Facebook Rolling Out Twitter-Like Update Tags Coming Facebook feature will enable users to tag friends when they post status updates. mark for My Articles similar articles
Search Engine Watch
September 2, 2010
Gadi Shamia
How Small Businesses Can Improve Their Relations With Customers Through Social Media Need help deciding where to invest your limited time in social media? Use these tips on how and where to create online conversations about your SMB. mark for My Articles similar articles
Information Today
March 3, 2011
New Report on How the Public Perceives Community Information Systems The report is built around surveys in three communities -- Philadelphia, San Jose, and Macon, Ga. -- and it found some notable and surprising things about the importance of government transparency, broadband adoption, and the rise of social media as tools for community conversation. mark for My Articles similar articles
CRM
July 11, 2012
Judith Aquino
Votigo Rolls out Saas-Based Social Marketing and CRM Suite Platform includes promotions and conversation managers, analytics, and more mark for My Articles similar articles
Pharmaceutical Executive
March 1, 2012
Ringler & Comer
The (Life) Science of Digital Connections Making real connections that resonate with audiences in a digital world is a fine art, especially in the heavily regulated world of Big Pharma mark for My Articles similar articles
Search Engine Watch
October 18, 2010
Jason Cormier
Social Intelligence for Facebook Marketing How to shape strategies and tactics specific to fan engagement, application development/deployment, and advertising. mark for My Articles similar articles
CIO
May 15, 2002
Etienne Wenger
It Takes a Community Informal groups known as communities of practice are the latest technique for getting employees to share what they know. Here are seven ways to encourage such communities in your company... mark for My Articles similar articles
Financial Planning
September 1, 2012
John J. Bowen, Jr.
Planners: Reset Your Social Media Strategy to Attract Affluent Clients Improve your efforts to attract affluent clients through LinkedIn and Facebook (and not Twitter). mark for My Articles similar articles
CRM
July 14, 2015
Doug Winter
Pulling Back the Curtain on "Content in Context" B2B sales and marketing organizations are beginning to understand the competitive advantage they achieve by serving sales reps contextually relevant collateral for each sales conversation. mark for My Articles similar articles
CRM
September 13, 2011
Facebook Fans More Likely to Recommend a Brand, Buy Products Report on consumer behavior highlights the need for small businesses to be active on Facebook. mark for My Articles similar articles
CRM
February 28, 2014
Rob Begg
Integrating Social Media with Sales Strategy Three tips for building strong relationships. mark for My Articles similar articles
CRM
November 11, 2014
Maria Minsker
SAP Partners with Facebook to Offer Enhanced Audience Engagement Platform SAP's Customer Engagement Intelligence Suite will be integrated with Facebook's Custom Audiences platform. mark for My Articles similar articles
Search Engine Watch
November 16, 2009
Ron Jones
Facebook Marketing 101 Tips on promoting your Facebook fan page, engaging your audience, and how to be found in real-time searches. mark for My Articles similar articles
Search Engine Watch
April 12, 2011
Alex Cohen
How Social Media Affects Paid Search As AdWords and +1 evolves, Google will monetize not just what you do, but who you are. We've only seen the tip of the iceberg of how social media will impact paid search advertising. mark for My Articles similar articles
InternetNews
February 3, 2011
Hearsay Unveils New Facebook Management System The new Hearsay Social management service is designed to help companies manage their presence on Facebook with compliance features and analytics. mark for My Articles similar articles
Search Engine Watch
February 28, 2008
Mike Jones
The Role of the Brand in Social Media Marketing The more your brand can assist people in connecting with others online to create or share something new, the more favorably you will be received in these new and influential social circles. mark for My Articles similar articles
CRM
April 2012
Judith Aquino
Banks Are Rethinking Their Outreach Strategies The need for better communication is leading bank marketers to up their game. mark for My Articles similar articles
CRM
September 7, 2010
Rob Howard
Try Being Unsocial with Customers First You don't want social CRM. You want integrated customer intelligence. mark for My Articles similar articles
CRM
October 2010
Juan Martinez
Required Reading: Slowing Down Your Social CRM Relationship-building takes more than a tweet. mark for My Articles similar articles
CRM
December 14, 2011
Judith Aquino
ClickSquared Joins Forces with Offerpop Alliance gives marketers integrated social campaigns mark for My Articles similar articles
Search Engine Watch
October 23, 2008
Ron Jones
Facebook: Get Educated on the Hottest Social Media Platform Facebook was first used as a tool to help students, faculty, and staff to get to know other people on campus. Now it's used to do the same on the Internet campus. mark for My Articles similar articles
AFP eWire
May 29, 2012
Derrick Feldmann
You Get More With Facebook Than You Give -- Is Your Organization Stepping Up to the Challenge? Here are three suggested applications for non-profit organizations that use Facebook. mark for My Articles similar articles
Search Engine Watch
February 20, 2011
Dean Stephens
Social Networks and Health: Bad Medicine? Social networks can be invaluable for helping consumers with health care decisions, as well as brand awareness for health practitioners, organizations, and treatments -- as long as it's done right. mark for My Articles similar articles
CRM
September 2011
Geoffrey Hamelin
Consumers Power Transformational Marketing Engaging customers in personalized dialogue replaces pushing messages through mass media. Better access to data is empowering consumers, who share that information over social media. mark for My Articles similar articles
CRM
January 2011
Augie Ray
Consumers Depend on Us Being friended or followed is desirable; fostering trust is more important mark for My Articles similar articles
CRM
November 2014
Maria Minsker
How to Create the Right Content for the Right Social Channel Marketers should understand and leverage the unique qualities of each network to drive conversations and conversion. mark for My Articles similar articles
Search Engine Watch
February 10, 2011
Guillaume Bouchard
Intentional Targeting: Search vs. Facebook Facebook marketing offers a very different value proposition from search marketing. Results driven marketers can still get a much better return out of search than social. mark for My Articles similar articles
InternetNews
November 7, 2008
Susan Kuchinskas
Facebook: We're Not Focused on Making Money Facebook, the fast-growing consumer social networking site, doesn't need money, its CEO said at the Web 2.0 Summit. mark for My Articles similar articles