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Insurance & Technology
July 11, 2008
Karen Pauli |
Integrated Agency Management Systems Key to Improving Agent Performance and Efficiency Agents want fully integrated systems that offer a single entry of data, a single view of the customer, and mobile and real-time functionalities.   |
Insurance & Technology
July 10, 2008
Linda Dodson |
Consumers Want a Personalized User Experience By integrating collaborative tools and real-time capability with a true understanding of the customer, carriers can optimize the consumer experience. |
Insurance & Technology
January 5, 2007
Paul McDonnell |
It's a 'Buy' World This is an exciting time in the insurance industry, with several factors leading carriers to make key technology decisions in 2007. Carriers choosing to implement new solutions should recognize the critical need for flexible integration architecture. |
Insurance & Technology
May 16, 2007
Susana Schwartz |
Drive For Automation Causes Insurance Carriers To Integrate The Internet has yielded more choices among comparative raters and aggregators, thus elevating agents to a more powerful position as the gatekeepers to multiple company ratings. |
Insurance & Technology
February 10, 2009
Katherine Burger |
Research Reveals Most Agents Are Using Real Time Functionality Popular uses include inquiries, endorsement processing, rating, agency management; more carriers get on board. |
Insurance & Technology
February 1, 2006
Phil Britt |
A Web of Support There has been an upturn in insurers' investments in Web-based tools that enable agents to work more efficiently and, through those efficiencies, sell more, increase commissions and make more money for the companies they represent. |
Insurance & Technology
June 24, 2009
Nathan Conz |
Carrier-Agent Transactions Increase Significantly in 2009 IVANS has reported that electronic communication within the insurance industry has increased significantly in the last year, citing data from its Automation Reporting solution. |
Insurance & Technology
May 26, 2010
Anthony O'Donnell |
Carriers Shifting Distribution Dollars To Mobile, Accenture Research Finds Insurers are planning to invest on average $84 million on strategic distribution improvements over the next three years according to a survey of 125 insurers globally. |
Insurance & Technology
February 5, 2010
Anthony O'Donnell |
IVANS: P&C Insurers Prioritize Retention, Compliance and Operational Transformation in 2010 IT Spend Facing a negative outlook, insurance carriers are investing in IT to shore up their customer base, prepare for an evolving regulatory compliance regime, find customer retention, and find new sources of efficiency. |
Insurance & Technology
February 21, 2005 |
Best P&C Prospects Prospective P&C insurance customers who research products online are younger, have higher incomes and have more assets than their counterparts who conduct research offline |
Insurance & Technology
July 11, 2008
Carolyn "Cal" J. Durland |
Carriers Must Focus on Consistency, Timeliness and Flow With services such as upload, download and real-time functionality, supported by ACORD standards, insurers can offer agents greatly enhanced efficiency and accessibility. |
Insurance & Technology
March 25, 2008
Nathan Conz |
Chubb Standardizes and Automates Producer Appointment Process The Chubb Group of Insurance Companies has implemented ACORD's standard producer appointment form and data standards. |
| PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
Insurance & Technology
April 6, 2006
Katherine Burger |
Beyond the Crapshoot The product development process no longer is a dragged out, unscientific crapshoot. |
Insurance & Technology
April 2, 2004
Julie Gallagher |
Successful ERM Eludes Carriers Technology challenges widen the gap between successful enterprise risk management planning and execution. |
| PHONE+ |
PlanetOne Selected as a PHONE+ Top 50 Channel Program PlanetOne, widely recognized as one of the oldest, largest and highest producing agencies in the country, offers a variety of voice and data services from only the top carriers in the industry. |
Insurance & Technology
September 5, 2008
Gary Kirkham |
BPM Creates a More-Agile Business The business demands process improvements that increase customer satisfaction and automate corporate functions to ensure good business practices. |
Insurance & Technology
August 7, 2008
Stuart Rose |
Insurers' Fraud Technology Is Behind the Times But network link analysis, voice stress-recognition software and other emerging analytics technologies, along with fraud propensity scoring, can bring carriers up to speed. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
Insurance & Technology
December 7, 2009
Anthony O'Donnell |
Duck Creek Releases EXAMPLE Platform 4.1 The new release will provide enhanced performance capabilities, owing to new efficiencies designed into EXAMPLE Platform 4.1's core infrastructure, according to the vendor. |
Insurance & Technology
November 22, 2007
David West |
The Three R's Will Drive Carriers' Fates in 2008 The manner in which carriers respond to risk, revenue and regulation in 2008 will determine their fates in 2009 and beyond. |
PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
BusinessWeek
July 12, 2004
Howard Gleckman |
Providing For Your Own Care Long-term care insurance is getting even more pricey, so shop carefully. |
Insurance & Technology
September 14, 2006
Maria Woehr |
One Charter to Rule Them All? Insurers, analysts and vendors are weighing the benefits and risks of the National Insurance Act of 2006 - a plan to adopt an optional federally chartered regulatory system - as well as the impact the federal regulation could have on IT systems. |
Insurance & Technology
July 11, 2008
Akhil Tripathi |
Web-Based Solutions Deliver on Agents' Tech Expectations Insurers can leverage agent portals and systems integration technology to streamline agents' workflow and improve efficiencies. |
Insurance & Technology
February 1, 2006
Cynthia Saccocia |
Value-Added Sales Services Improve Producer Productivity Insurers that demonstrate that they can help producers make more money can differentiate themselves from the competition. To create long-term competitive advantage, carriers must incorporate value-added sales services to their efforts. |
Insurance & Technology
March 5, 2008
David West |
Exclusive Research Report: Insurance IT Spending Slowdown Already Upon Us, TowerGroup Says Although TowerGroup previously observed an upward trend in insurance carriers' IT spending with an anticipated slowing in spending by 2009, the latest research suggests that the slowdown already is upon us. |
Insurance & Technology
August 23, 2010
Peggy Bresnick Kendler |
Virtual Roundtable: How to Navigate Claims Transformation Industry experts discuss best practices for ensuring a successful claims system modernization project. |
Insurance & Technology
May 18, 2004
Julie Gallagher |
IT Isn't Tapped for Compliance The insurance industry fails to embrace the full business value of IT when it comes to addressing regulatory requirements and instead relies primarily on manual processes and ad hoc measures |
Insurance & Technology
February 8, 2004
Jamie Bisker |
Core Systems: Journey to the Center of Insurance An analysis of the state of core systems, and how to create renewable systems, in the insurance industry |
Insurance & Technology
April 1, 2008
Peggy Bresnick Kendler |
The Insurance Industry Is Challenged to Find and Retain Skilled Professionals Insurance companies must compete with other industries for a diminishing supply of skilled workers. What role does carriers' IT play in attracting and retaining top talent, and how can companies leverage Web 2.0 tools to recruit qualified workers? |
Insurance & Technology
May 28, 2008
Peggy Bresnick Kendler |
Accounting and Financial Systems: Technological Enhancements Offer Promise -- and Questions Insurers' accounting and financial systems -- including billing, annual reporting, portfolio management and investment management platforms -- are becoming increasingly integrated with other enterprise systems. |
BusinessWeek
July 30, 2007
Matthew Goldstein |
Even The Insurers Have Hopped On Board Most insurers also realize life settlements aren't going away -- and so they're getting into the game. By sinking money into the sector, insurers can get back at least some of the money they now have to pay out in death benefits. |
Insurance & Technology
July 30, 2010
Karlyn Carnahan |
The Claims Modernization Opportunity Currently available claims systems provide both the efficiency and service capabilities insurers need to make the business case for transformation. |
Insurance & Technology
June 8, 2009
Anthony O'Donnell |
News from 2009 IASA Conference: Oracle Launches Revenue Management and Billing for Insurance Oracle's solution enables insurers to consolidate billing systems onto one platform for greater visibility and efficiency, improving revenue management and providing better customer service and multi-channel sales support, according to the vendor. |
InternetNews
March 15, 2005
Catherine Pickavet |
Cell Phone Perks Making Market Waves Ringtones and games are enjoying their place in the mobile market, reaping limited benefits for carriers. |
Insurance & Technology
May 2, 2008
Nathan Conz |
Managed Competition in Massachusetts Leads to Technology Challenges April 1st marked the beginning of the Massachusetts' new and less-regulated automobile insurance system, known as managed competition. The switch will be a huge change - particularly from an operations and technology standpoint. |
Insurance & Technology
May 20, 2009
Katherine Burger |
News from 2009 ACORD LOMA Insurance System Forum: Agent Channel Still Dominates, But Online Gains Ground Accenture study of U.S. consumers hints at retention, loyalty challenges. |
Insurance & Technology
May 18, 2007
Dan Carmichael |
Ohio Casualty CEO Dan Carmichael Says Company's Technology Is Just How It Should Be Ohio Casualty's CEO talks about the company's technology advancements. |
Financial Planning
March 1, 2007
Lynn Hume |
The Bond Buyer SEC Votes on Rules for Rating Agencies: The proposed rules would implement provisions of the Credit Rating Agency Reform Act of 2006, which Congress approved and President Bush signed to foster increased competition, transparency and accountability among rating agencies. |
Insurance & Technology
April 6, 2006
Peggy Bresnick Kendler |
Strong Incentive Automated compensations systems offer a way to improve efficiency, streamline compliance and attract agents. But legacy environments sand in the way of flexible commissions processes. |
Insurance & Technology
August 7, 2008
Anthony O'Donnell |
Policy Admin System Replacement: Insurers Shift Focus From Systems to Functionalities Interboro Insurance Co.'s policy administration replacement initiative was in key respects a classic case. |
Reason
March 2009
Ronald Bailey |
Pay Up A new study, by economists at Brigham Young University, the Brookings Institution, and the National Bureau of Economic Research, found that community rating raises premiums by 10 percent to 17 percent for individual policies and by 21 percent to 33 percent for family policies. |
Insurance & Technology
November 16, 2007
Bill Bloom |
P&C Carriers Will Look for In-Depth Analysis Data integration, modeling, and analytics will continue to areas of focus and investment within many property and casualty carriers. |
InternetNews
March 15, 2005
Sean Michael Kerner |
FAST Into New Mobile Search New msearch aims to allow wireless carriers to offer search capability across their networks. |
Insurance & Technology
September 5, 2006 |
October Techwatch Document Scanners... Policy Administration... PDF Automation... Legacy Renewal... Web Interface... BPM... IT Infrastructure Library... Actuarial Grid... Portable Storage... |
Insurance & Technology
June 10, 2009
Anthony O'Donnell |
The Key to Keeping Customers Is Getting to Know Them Carriers that get to know their customers well -- by effectively leveraging collected data and by simply listening to what they say -- have a huge advantage in a tough insurance market. |
Insurance & Technology
July 12, 2006
Maria Woehr |
Digging for Dollars The insurance agent often is portrayed as going door to door with an oversized briefcase brimming with paper applications. While that might have been so in the 1950s, today, selling insurance means connecting with the customer, and it takes more than just a smile and a shoeshine. It takes knowledge. |
InternetNews
January 11, 2006
Tim Gray |
VeriSign To Acquire CallVision VeriSign, a provider of SL certification, today said it is acquiring CallVision in a net cash deal worth $30 million. |
Insurance & Technology
July 12, 2006
Karen Pauli |
Slaying The Hydra One Head At A Time For many insurers, knowledge of the customer is not individualized. However, creating value and discernible difference in the delivery of products and services now is a driving force in insurance. |
