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Global Services May 27, 2007 Fersht & Sappenfield	F&A BPO: Beyond Labor Arbitrage While traditionally it has not been easy to convince CFOs of the business benefits of Finance and Accounting BPO, the effectiveness of some early deployments has boosted their confidence.
CRM November 16, 2012 Leonard Klie	Many Businesses Are Still Unsure About Social's Benefit An IBM study finds that more than three quarters of business leaders are struggling to incorporate social media into their daily work lives.
HRO Today Jan/Feb 2008 Russ Banham	Driver's Ed Toyota Financial Services builds an effective learning program aimed at keeping internal talent 'moving forward' in their careers.
CFO November 1, 2008 Alix Stuart	Making the Leap There are many ways to get to the top spot in finance.
FAO Today Mar/Apr 2008 Lisa Ross	Department Procurement: Try Adding Procurement By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line -- while helping to improve operations.
FAO Today Mar/Apr 2008 Bob Cecil	Value Judgment Assessments can help shared services add more value. Here's how.
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CFO February 22, 2005 Don Durfee	Uncertain Benefits: The 2005 CFO Human-Capital Survey What finance executives say about cost control, choices, and concerns.
CRM March 7, 2014 Dmitri Novomeiski	Is Integration Missing from Your Customer Experience Management Strategy? Four steps to get the most from this key business element.
CFO February 2008 Durfee & Jian	Losing Their Grip Can China's CFOs keep their companies from growing out of control?
CFO April 1, 2006 Joseph McCafferty	Business Outlook Survey Although still worried about the cost of fuel and health care, finance executives are encouraged, if not ecstatic, about the future of the economy.
CFO January 10, 2007 Don Durfee	The Last Mile Why is it still so hard to engage line managers in budgeting? It is noted that when line managers have a hand in planning, budgets get better. That appears to be especially true when managers actually key their own numbers into the system.
CFO March 17, 2003 Russ Banham	The Power of 3 One way to bridge the CFO-CIO divide: Bring a third party into the conversation.
CFO January 1, 2006 Bob Violino	IT Directions '06 As a new year begins, Sarbox and governance converge -- and new technology takes a holiday. Here are the highlights of an IT consulting firm poll that asked what the big issues for 2006 will be.
CFO March 1, 2005 Julia Homer	Time and Change Today's CFOs no longer labor in obscurity, but the notoriety of the few has increased the pressure on the rest.
CFO November 1, 2007 Kate O'Sullivan	Stuck in a Rut Despite years of investing in IT, outsourcing, and process improvements, finance departments still spend too much time on routine tasks.
CRM September 2010 Daniel Hong	Hosted Contact Center Implementations Understanding how to make incremental changes in contact center operations to optimize customer care and control long-term costs without disrupting service delivery is the key determinant to success for implementing a hosted contact center.
FAO Today Nov/Dec 2007 Peggy Cope	Globalization and the Future At the ONE Conference in Atlanta, experts tackled the cutting-edge questions of finance and procurement globalization. Here are some highlights from the presentations and panels.
CFO February 1, 2008 Roy Harris	Are We Strategic Yet? Early in a CFO's tenure, the things that matter most often get the least attention.
CFO November 17, 2003 Scott Leibs	Internal Controls In a world gone Sarbanes-Oxley, have finance and IT found common ground?
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CFO February 15, 2006 Randy Myers	What's Wrong with Finance Training Can training help turn a promising but unpolished finance manager into a company's next CFO? Maybe, but it's not easy.
HRO Today Jan/Feb 2008	The Baker's Dozen: Learning The top providers of learning business process outsourcing offer a broad array of services and technology. Read on for our list of the top firms.
Global Services March 6, 2008	Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers
CFO April 1, 2008 Kate O'Sullivan	Business Outlook Survey CFOs are retrenching as the United States enters what could be a lengthy recession.
FAO Today Jan/Feb 2008 Peggy Cope	Best-Practices Event Looks to the Future As The Hackett Group gears up for its annual conference, concerns about the economy add a new twist to a time-honored approach.
CFO March 15, 2004 Scott Leibs	We'll Deal, but Will We Manage? While there are many reasons why CFOs now play a larger role in IT strategy than ever before, the staggering cost of technology remains the biggie. True, IT has come to dominate the capital budgets of most companies. And true, when you're a CFO, finance is your middle name.
CFO March 1, 2008 Kate O'Sullivan	Offshoring Spreads Its Wings From East Asia to Eastern Europe, offshore outsourcing is taking off.
CIO January 1, 2002 Jerry Gregoire	How to Play Your CFO Like a Fiddle Win over your CFO by getting him/her to identify with you, the CIO.
The Motley Fool July 26, 2004 Dayana Yochim	Paycheck Peekaboo A new compensation survey by the Association for Financial Professionals offers a peek at the pay stubs of those who toil daily over the nickels and dimes of companies big and small.
CFO September 1, 2006 Kate O'Sullivan	Private Club Opportunity is knocking for CFOs who have the skills that private-equity firms demand.
CFO September 1, 2009 Kate O'Sullivan	Advise and Shine Your office door may be closed for a good reason, but there are many better reasons to open it -- and walk through it.
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Global Services July 29, 2007 Deborah Kops	Upward, Onward, Onsource! The magnifying glass is on the performance of the estimated +2,500 shared-services operations worldwide as they stabilize and reach performance maturity. What's next for these business support units as the pressures of competition and globalization demand more.
CFO September 1, 2009 Alix Stuart	Hard Lessons One year after the Wall Street meltdown, CFOs say business will never be the same.
CFO February 1, 2006 Don Durfee	Flabby or Fit? A new survey measures finance departments: Still Number Crunching... How Long Does It Take?... Outsourcing at a Snail's Pace... etc.
CFO January 10, 2007 Joseph McCafferty	Business Outlook Survey CFOs are feeling better about the prospects for the U.S. economy in 2007.
CFO January 1, 2006 Kate O'Sullivan	CFO Confidential At many companies the CFO is a trusted confidant of the CEO, a valuable sounding board for all kinds of issues. But when CFOs themselves need advice, whom do they call?
CFO December 1, 2002 Tim Reason	Partial Clearing Budgeting software isn't the key to corporate finance reform, but it can help CFOs manage expectations in a sinking economy.
FAO Today Nov/Dec 2007 Fersht & Sappenfield	Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization.
CFO February 1, 2009 Scott Leibs	Moving On, Happily Most CFOs leave their jobs in triumph, not disgrace, a new KPMG study shows.
CFO September 15, 2003	IT Directions 2.0 Our annual survey of senior finance executives finds them bullish on the value of IT and prepared to raise budgets accordingly.
CRM May 25, 2012 Joyce Ouellette	Deliver the Information Customers Crave Organizations that can't retrieve data when they need it risk everything.
CFO October 1, 2006 Joseph McCafferty	Business Outlook Survey U.S. CFOs see trouble ahead.
CFO July 15, 2009 Kate O'Sullivan	Waiting for a Sign CFOs are feeling much better about the economy than they were last quarter, but their plans still reflect plenty of caution.
CFO April 1, 2007 Joseph McCafferty	Business Outlook Survey With renewed confidence in the economy, companies report that they are investing in their businesses -- ramping up hiring plans and increasing projections for capital spending.