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Insurance & Technology
February 8, 2008
Michael D'Ippolito |
Early Engagement With IT Necessary For Product Development With the need for mass customization becoming more of a market requirement, how can carriers effectively meet business requirements to make hundreds of product changes a month?   |
Insurance & Technology
February 8, 2008
Bob Reynolds |
Successful Product Development Focuses on People, Process and Technology Addressing product development challenges involves a three-pronged approach focused on people, process and technology. |
Insurance & Technology
February 8, 2008
Van Beach |
Speed To Market Is A Potentially Misguided Pursuit Speed is just one dimension of product development. Quality, efficiency and capacity are other parts of this optimization process. |
Insurance & Technology
January 5, 2007
Paul McDonnell |
It's a 'Buy' World This is an exciting time in the insurance industry, with several factors leading carriers to make key technology decisions in 2007. Carriers choosing to implement new solutions should recognize the critical need for flexible integration architecture. |
Insurance & Technology
August 7, 2008
Anthony O'Donnell |
Policy Admin System Replacement: Insurers Shift Focus From Systems to Functionalities Interboro Insurance Co.'s policy administration replacement initiative was in key respects a classic case. |
CRM
August 19, 2011
McNally & Walheim |
Call Centers Support Insurance in Multichannel Environment Customer experience continues to be a key differentiator in insurance |
Insurance & Technology
April 3, 2008
Anthony O'Donnell |
Keys to BPM Success Business product management (BPM) offers hope to insurers attempting to meet the need for speed and agility in today's insurance market. |
Insurance & Technology
August 23, 2010
Peggy Bresnick Kendler |
Virtual Roundtable: How to Navigate Claims Transformation Industry experts discuss best practices for ensuring a successful claims system modernization project. |
Insurance & Technology
May 28, 2008
Nathan Conz |
Compliance Becoming Key Component of Core Systems As insurers strive to holistically align their compliance cultures with day-to-day operations, a similar trend is emerging strictly within the technology realm. |
Insurance & Technology
January 5, 2007
John Lucker |
Winning a Zero-Sum Game Insurers are playing a zero-sum game - the aggregate of insurable risks is simply not growing at a rate commensurate with growth projections. |
CIO
April 27, 2011
Sharyn Leaver |
IT-Business Alignment a Thing of the Past It's time for CIOs to embrace an integrated, evolving strategy. |
Insurance & Technology
January 5, 2007
Matthew Josefowicz |
Responding to a Changing Market: The Core Is Key Core systems replacement has been compared to open-heart surgery -- it is one of the most drastic changes that insurers can make to their IT infrastructures. |
IndustryWeek
July 20, 2011
Steve Minter |
Built for Speed Searching for the right corporate model, companies are flattening structures and increasing autonomy. |
Insurance & Technology
July 23, 2007
Nathan Conz |
Insurers Finding Multiple Ways To Accelerate The Product Development Process For insurance IT professionals and business leaders looking to improve their companies' speed-to-market capabilities, it couldn't hurt to heed the advice contained within one of Colin Powell's more famous quotations: "Perpetual optimism is a force multiplier." |
Insurance & Technology
January 14, 2009
Matthew Josefowicz |
Insurers Challenged to Adopt Business Intelligence Data inconsistencies and cultural resistance impede insurers' ability to optimize use of business intelligence. |
Insurance & Technology
September 5, 2008
Gary Kirkham |
BPM Creates a More-Agile Business The business demands process improvements that increase customer satisfaction and automate corporate functions to ensure good business practices. |
Insurance & Technology
November 26, 2003
Cynthia Saccocia |
Placing Your Bets Technology Will insurers ante up on technology investments in front-office or back-office systems in 2004, or hold back? In this exclusive preview, TowerGroup assesses the field. |
Insurance & Technology
January 25, 2005
Cynthia Saccocia |
Did You Say Controlled Tech Spending? Aw, Not Again! Insurance is an industry that reacts decisively to its business cycles and urgently to intrusions of reality such as catastrophic claims, economic issues and regulation. |
CRM
January 2010
Lauren McKay |
Insurance -- Pursuing a New Policy The insurance industry is slowly shifting from traditional to trendy. |
Insurance & Technology
April 6, 2006
Katherine Burger |
Beyond the Crapshoot The product development process no longer is a dragged out, unscientific crapshoot. |
Insurance & Technology
February 1, 2006
Phil Britt |
A Web of Support There has been an upturn in insurers' investments in Web-based tools that enable agents to work more efficiently and, through those efficiencies, sell more, increase commissions and make more money for the companies they represent. |
| PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
Insurance & Technology
September 14, 2006
Maria Woehr |
One Charter to Rule Them All? Insurers, analysts and vendors are weighing the benefits and risks of the National Insurance Act of 2006 - a plan to adopt an optional federally chartered regulatory system - as well as the impact the federal regulation could have on IT systems. |
Insurance & Technology
December 16, 2008
Anthony O'Donnell |
Priorities Will Shift, But Insurers' 2009 IT Spending Remains Healthy Given the ravages the financial crisis has wrought in the insurance industry, greater cost consciousness will return to insurance IT organizations. |
Bank Technology News
February 2002
Amy Newell |
Insurance Industry Enjoys Net Gains Although shopping for policies on the Web is easy, and thus commonplace, applying for and purchasing them online tends to be a chore. Here's a look at the current state of insurance websites and what they envision for the future... |
Insurance & Technology
August 1, 2007
Anthony O'Donnell |
Actuaries Adopt New Risk-Modeling Technologies Actuaries' collaboration with IT leads to more sophisticated tech. |
Insurance & Technology
December 8, 2008
Anthony O'Donnell |
Insurance Technology Outlook 2009: Sudden Change Though the financial services industry has seen a precipitous change in the business environment and will adopt austerity measures, insurers are likely to be opportunistic in their technology investments. |
Insurance & Technology
May 19, 2009
Kaytes & Josefowicz |
Technology and the Science of Customer Retention Data accessibility, analytics, rules-driven workflow, and process visibility can supply the capabilities insurers need to retain profitable customers. |
Insurance & Technology
February 8, 2004
Greg MacSweeney |
Compliance, Web Services And XML Star in 2004 Insurers will begin to roll out effective Web services initiatives, while striving to comply with a myriad of regulations, industry experts predict. |
Insurance & Technology
September 28, 2009
Deb Smallwood |
Business/IT 'Linkage' Key to Insurer's Adaptation to Changing Marketplace To meet burgeoning consumer communications and transaction demands, insurers must build a services-enabled technology architecture in close collaboration with businesses. |
Insurance & Technology
May 18, 2004
Julie Gallagher |
IT Isn't Tapped for Compliance The insurance industry fails to embrace the full business value of IT when it comes to addressing regulatory requirements and instead relies primarily on manual processes and ad hoc measures |
Insurance & Technology
November 17, 2004
Steve Forte |
Hitting the Wall As existing policy administration systems impede effective reengineering of business process improvements, leading insurers have begun to recognize the strategic importance that policy platforms play in critical process improvements. |
Insurance & Technology
July 24, 2009
Anthony O'Donnell |
Novarica: Tech Transforming P&C Claims Amid Downturn Carriers are moving forward with existing core claims systems initiatives and investing in emerging technologies such as analytics, fraud detection, geographic information systems, mobile applications and Web 2.0 to drive operational efficiency and improved customer service. |
Insurance & Technology
September 7, 2007
Susana Schwartz |
Main Driver Behind STP Initiatives Today Is Ease Of Doing Business Straight-through processing is more a business issue than a technology, and is fundamental to the ability to drive intelligence into the underwriting process and throughout the organization. |
Insurance & Technology
June 14, 2005
Wendy Toth |
Get the Most for Your Money Insurers can align IT strategy more closely with business strategy and position IT as a competitive advantage. |
Insurance & Technology
February 8, 2004
Jamie Bisker |
Core Systems: Journey to the Center of Insurance An analysis of the state of core systems, and how to create renewable systems, in the insurance industry |
BusinessWeek
April 18, 2005 |
"Dynamism as the Norm" Ten years ago, author Steve Goldman presciently advocated "corporate agility." Here's where he sees the trend going now. |
Insurance & Technology
May 27, 2010
Anthony O'Donnell |
Accenture Debuts Enhanced Technology Offerings at ACORD LOMA Insurance Systems Forum Among the systems revamped include Accenture Claim Components, Accenture Policy Components and the Accenture Life Insurance Platform. |
Financial Planning
April 1, 2006
Marshall Eckblad |
Adviser Pulse: A Change Is Gonna Come The blurring of distinctions between the different players in the financial services industry - asset managers, fund managers, insurers and custodians - all working to meet the demands of advisers and retail investors, is about to get fuzzier. |
Insurance & Technology
November 5, 2008
Prasad Balakrishnan |
Cyber Attacks Can Come in Many Shapes and Sizes Cyber threats aimed at insurance companies are constantly evolving and growing. Unfortunately the pace of adoption of cyber protection mechanisms has not caught up. |
Insurance & Technology
July 10, 2008
Brady Polansky |
Technology Must Be Seamless and Consistent Between Carriers Insurers have to enable Web services to agencies in a way that it becomes seamless. |
Insurance & Technology
August 25, 2004
Anthony O'Donnell |
Health Insurance Transformation In order to maintain its own fiscal health, the health insurance industry must build the technology and processes needed to meet consumerism's demands. |
Insurance & Technology
April 4, 2007
Susana Schwartz |
Risky Business To meet stringent requirements around reporting, security and accountability, insurers are implementing financial modeling tools. |
Insurance & Technology
March 2, 2006
Maria Woehr |
One Size Does Not Fit All A variety of external and internal factors -- including regulation, mergers, agent/distributor requirements and management demands for more-efficient operations -- are driving insurers to rethink how they manage information. |
Insurance & Technology
April 13, 2010
Anthony O'Donnell |
Newer Policy Administration Systems Ease Transformation of Smaller Insurers As the insurance industry prepares for the next growth phase, small and medium-size carriers are taking advantage of rules-based policy administration packages to transform their capabilities and stand up to larger competitors. |
Insurance & Technology
May 28, 2008
Peggy Bresnick Kendler |
Accounting and Financial Systems: Technological Enhancements Offer Promise -- and Questions Insurers' accounting and financial systems -- including billing, annual reporting, portfolio management and investment management platforms -- are becoming increasingly integrated with other enterprise systems. |
Insurance & Technology
April 15, 2010
Lisa Valentine |
Carriers Look to Billing to Improve Customer Service and Retention Billing is a critical but often overlooked aspect of customer service and retention -- not only for policyholders, but for agents and distributors as well. |
Insurance & Technology
February 19, 2004
Julie Gallagher |
Tech Could Assist State-Based Reform Acknowledging that legacy technologies are not the only antiquated systems in insurance, carriers, trade associations and commissioners are aggressively approaching the regulatory reform of the insurance industry |
Insurance & Technology
April 5, 2006
Maria Woehr |
Rocky Mountain Low Insurers and Colorado lawmakers are squaring off over a bill that would require P&C and medical malpractice insurers to disclose information related to expenses, claims and payouts, as well as restrict rating methods used within the state. |
Insurance & Technology
November 6, 2008
Katherine Burger |
Tough Times Don't Have to Mean the End of Innovation in Insurance IT The current crisis has forced insurers to reassess core business practices such as risk management and corporate governance, strategic planning, infrastructure investment and customer service -- all of which are unimaginable without technology. |
