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Preparing for a New Price Paradigm Multiple channels transfer pricing decisions from retailers' to consumers' hands. |
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September 2010
Daniel Hong |
Hosted Contact Center Implementations Understanding how to make incremental changes in contact center operations to optimize customer care and control long-term costs without disrupting service delivery is the key determinant to success for implementing a hosted contact center. |
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August 30, 2007
Sufia Tippoo |
Retail IT While larger retailers such as Target and Tesco have set up captive IT centers, others such as Carrefour, JC Penny, Marks & Spencers, Office Depot and Selfridges have been in the outsourcing mode to third-party service providers. |
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August 4, 2014
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93 Percent of Retailers Strive to Bridge E-Commerce and In-Store Supply Chains Companies' top priority is enabling 'seamless' customer experiences. |
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June 1, 2007
Coreen Bailor |
Market Focus: E-Retail: Buying Into the Customer Experience The retailers that focus on delivering a seamless customer experience have a markedly stronger chance of cultivating customer loyalty. Top 3 Vendors in E-commerce: ATG... Comergent... IBM... |
CIO
October 15, 2003
Elana Varon |
Amazon.com, Software Vendor In the latest tweak to its ever-evolving business model, online retailer Amazon.com is hawking its own e-commerce technology -- software, website developing and hosting -- through a new subsidiary, Amazon Services. |
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Online Shopping Up, Along With Abandoned Carts DoubleClick's e-commerce survey tells the tale of why e-shoppers are leaving their carts in the virtual aisle. |
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October 23, 2008
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Holiday e-Commerce Seen Only Rising 12% Forrester revises its growth expectations for the holiday shopping season. Gas is still playing a role, along with economy. |
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April 2012
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Keeping the "Retail" in Retail Stores Will Smith, CEO of Euclid Elements, may share his moniker with the Hollywood star, but he is also making headway in the retail industry by delivering digital analytics to the standard brick-and-mortar store. |
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October 10, 2011
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Retailing Revolution: Category Killers on the Brink Big-box retailers that are slow to see the tsunami wave of online competition on the horizon stand to be swept away. |
BusinessWeek
March 5, 2007 |
Cash Registers Are Ringing Online Online sales will only grow in importance when it comes to gauging the health of consumer spending. |
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December 28, 2009
Michael Lobosco |
Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal. |
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November 7, 2014
Ken Bisconti |
Get on Your Customers' Holiday Wish Lists with Stellar Customer Service Equip your call center with the visibility to reduce customer struggles. |
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April 13, 2010
Frank J. Ohlhorst |
Hosted PBX Providers Can Lead the Way to Profits The number of hosted PBX providers is growing exponentially, creating a threat to solution providers that sell and service traditional premise based IP PBX products. |
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December 1, 2000
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Instant E-Commerce Take care when choosing off-the-shelf solutions... |
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October 4, 2004
Marc J. Epstein |
Start to Measure Your E-commerce Success This excerpt from the visiting professor's new book, "Implementing E-commerce Strategies: A Guide to Corporate Success after the Dot.Com Bust," shows how survivors of the dot-com fallout can put metrics to good work. |
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June 18, 2010
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Google Commerce Search 2.0 Reups e-Tail Play Search giant refreshes search optimization offering for online retailers with a host of new features to drive e-commerce and compete with heavyweights like Amazon. |
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September 2011
Donna Fluss |
Future of Contact Centers Clearly Lies in the Clouds Too compelling to ignore, the benefits include low startup costs and no capital investment |
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The Keys to Countering Cart Abandonment Online retailers need to respond at the right time and with the right message. |
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Jonathan Eisenzopf |
Managed Web Hosting Are all service providers created equal? |
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January 19, 2010 |
Kemp Targets SMB Hosts With Load Balancer Virtual LoadMaster aims to reduce costs and power consumption by balancing load of physical and virtual servers. |
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February 15, 2008
Kenneth Corbin |
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. |
The Motley Fool
November 18, 2010
Sean Sun |
Stock Cheat Sheet: Rackspace Hosting Your first step toward becoming an expert. What it does: Rackspace is the self-described "world leader in the hosting and cloud computing industry." |
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August 3, 2009
Maria Bruno-Britz |
Almost 600,000 Affected by Network Solutions Data Breach Web hosting company Network Solutions revealed Friday that unauthorized code was used to transfer the credit and debit card information from the e-commerce websites of 4,343 of its merchant clients to servers outside the company. |
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August 12, 2008
Kenneth Corbin |
Inflation, Credit Crunch Hit e-Commerce Analysts see e-commerce growth tailing off, but also note opportunities for those who can weather the storm. |
PHONE+
May 22, 2009
Cara Sievers |
Q&A With One Communications' Channel Chief Michael Fair In order to facilitate more closely focused and more localized channel management, Massachusetts-based One Communications, announced plans to grow its channel management team by 50 percent this year. |
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March 2006
Colin Beasty |
Retail's Two Worlds: Tips on Integrating Online and Offline Channels The emergence of online shopping is forcing retailers to reconsider the business practices and technology they use to manage customer experience in the store and on the Web. |
Financial Advisor
December 2004
Jeff Hollowniczky |
Outsourcing By Multi-Client Family Offices Whether you are a multi-client family office (MFO), an existing single-family office or a comprehensive wealth management firm thinking of offering services to other families, one of the most crucial decisions you will face is which services to outsource. |
IndustryWeek
February 1, 2002
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The Promise Remains The consumer packaged goods value chain inches toward b2b e-commerce, but trading partners remain committed... |
The Motley Fool
January 7, 2011
Selena Maranjian |
Finally, Some Good News for Retailers The Internet helps companies fatten their bottom lines. |
| Knowledge@Wharton |
When and How to Outsource Your Web Hosting A look at hosting options and the advantages of outsourcing. |
| Knowledge@Wharton |
Can E-tailers Find Fulfillment with Drop Shipping? Opting for a virtual, traditional, or hybrid inventory structure is and will continue to be a high-stakes decision where companies risk customer loyalty, large investments, and ultimately market success. |
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August 2007
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Take It Online Virtual trade shows, expos and conventions take care of some very real business. And why not? Online events are cost-effective, faster and easier. |
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May 12, 2009
Michelle Megna |
Focus on SEO, Open Source to Boost Online Sales Even in a recession, e-commerce firms can improve sales while cutting costs - Gartner provides five strategies for doing so in a report. |
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May 5, 2009
Michelle Megna |
Cost-Cutting E-tailers Look to Retain Customers The recession is prompting online store owners to shift their marketing priorities, with customer retention and social marketing topping the list. |
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May 1, 2006
Michael Hickins |
Microsoft Plays The Room Microsoft was panned on Wall Street, but its announcement today of the availability of Hosted for Applications Version 1 was all about pleasing Main Street. |
The Motley Fool
December 3, 2009
Alyce Lomax |
News Flash: Retail Stinks! One more reason to worry about retail holiday cheer. |
InternetNews
September 1, 2009 |
Eying Amazon, Wal-Mart Expands E-Commerce The nation's largest retailer joins partners in unveiling a new e-commerce push that could see it better competing with Amazon. |
InternetNews
July 28, 2010 |
The Cloud's Possible Impact on Hosting Firms The rush to the clouds will result in an industry shakeout for all of today's hosting companies. |
InternetNews
August 17, 2004
Christopher Saunders |
Yahoo! Ups Ante for Small Businesses The Web giant cuts costs on domains and beefs up its hosting offerings in a bid to compete with discounters for small businesses. |
InternetNews
December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. |
InternetNews
November 8, 2010 |
Microsoft Unveils Hyper-V Cloud Initiative Hyper-V is designed to make it easier for customers to deploy private cloud environments either in-house or from a hosting provider. |
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December 2013
Sarah Sluis |
At Shop.org, Retailers Prepare for a Mobile Future The mobile and tablet experience is augmenting e-commerce and in-store sales. |
Registered Rep.
October 28, 2014
Jennifer Popovec |
E-Commerce Lifts Industrial REITs E-commerce in the United States is growing faster than traditional retail sales, but less appreciated is that the trend is pushing up demand for physical space. |
InternetNews
January 13, 2004
Kevin Newcomb |
VeriCenter Snaps Up Sprint Data Centers The Houston-based managed hosting provider has won a battle for market share upon Sprint's exit from the arena. |
The Motley Fool
October 11, 2011
Tamara Rutter |
Stocks to Dump This Holiday Season Which retailers have the most to lose this holiday season? |
InternetNews
April 16, 2007
Michael Hickins |
Microsoft's SaaS Channel-Crossing Strategy Microsoft is launching a program to help hosting companies usher ISVs into the world of SaaS. |
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October 18, 2010
Carsten Thoma |
5 Steps to Personalized Customer Contact How to tailor online customer experience to boost loyalty and drive revenue. |
InternetNews
June 6, 2007 |
They Call It Hosted Virtualization VMware offers hosting providers the opportunity to license its infrastructure software to their customers. |
