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Wall Street & Technology June 13, 2006 |
Spending More Can Be Satisfying Research from an outsourcing and insourcing advisory firm reveals a direct correlation between an organization's satisfaction with its outsourcing efforts and how much it invests in outsourcing management and governance. |
FAO Today Nov/Dec 2007 Bob Cecil |
Deals for the Next Decade of Finance and Accounting Outsourcing Increased buyer savvy paves the way for notable shifts in deal structure. |
CIO August 1, 2002 Lorraine Cosgrove Ware |
Upward and Onward with Outsourcing Companies are expanding the range of IT services they outsource. Internal staff shortages and cost constraints are primary drivers of outsourcing decisions, but CIOs are finding that they can also improve quality and delivery time of IT projects with the right outsource provider. |
Global Services November 29, 2007 |
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. |
Global Services September 12, 2008 Philip Fersht |
The Parameters of Evaluating Sourcing Advisory Firms Third-party advisers assistance might be one of the reasons behind the increased level of satisfaction between you and your outsourcing partners. Here's what you should look for before engaging in a pact with these intermediaries. |
CIO September 24, 2008 Diane Frank |
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. |
Global Services November 29, 2007 |
The Future of Deal Structures The global commercial outsourcing industry will produce $74 billion in revenue for the participating providers in 2007. The industry is growing at a rate of 4% to 5% per annum, and there are almost 2,000 active outsourcing agreements in place today. |
CIO May 10, 2012 Stephanie Overby |
5 Outsourcing Trends to Watch Deals are getting smaller, with new pricing models, while security and cloud computing become hot topics. |
HRO Today Jul/Aug 2008 Atul Vashistha |
Is Global Sourcing an Item on Your Strategic Plan of Action? Survey examines what buyers are thinking when it comes to sourcing services on a global scale. |
CIO June 13, 2011 Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
The Motley Fool April 27, 2004 Mark Mahorney |
EDS Earnings an Epitaph? Every report out on Electronic Data Systems' first-quarter earnings talked about its troubles with several of its largest contracts. Its financial difficulties are making it hard for the second-largest information technology (IT) outsourcing firm to sign large contracts. |
Global Services October 27, 2008 Imrana Khan |
The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil. |
InternetNews August 29, 2005 Tim Gray |
Financial Service Providers Should Outsource More To improve the bottom line, financial firms should send IT work out. |
FAO Today Mar/Apr 2008 David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
Bank Technology News December 2004 Holly Sraeel |
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution. |
Global Services January 1, 2008 Blackman & Schweyer |
Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it. |
The Motley Fool January 13, 2004 Tim Beyers |
Accenture's Outsourcing Bet Will the consulting firm's transition pay off? |
Global Services March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
Global Services April 29, 2007 Bob Johnson |
Obtaining the Best Telecom Contract Voice and data convergence technologies have become the accepted network service platforms. But, these new and maturing services may have not been available when the contract was first signed, and hence must be evaluated during contract re-negotiations. |
Global Services October 31, 2008 Mike Beals |
Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines |
Global Services August 14, 2008 Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
Global Services October 7, 2008 Namita Goel |
Managing Disputes Who suffers the most in case of a dispute -- customer or service provider? Whose fault is it anyway? Who's holding the ball at the time of deal termination or disagreements? Is it possible to carry on an outsourcing relationship after a nasty scrap? Here's a reality check |
HRO Today Dec 2007/Jan 2008 Andy Teng |
The Sound of Silence With the start of a new year the HRO market is reassessing outsourcing strategies and opportunities. Signs of a stronger 2008 are in the works. |
Global Services July 11, 2008 Lisa Ross |
Trends in Pricing of FAO Contracts Finance and accounting outsourcing contract pricing is less standard and more case-by-case. Thus pricing is the most debatable part of such contract discussions. |
Global Services December 4, 2008 Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
CIO November 17, 2008 Albert Lee |
How to Choose the Right IT Outsourcing Provider Selecting an outsourcing provider can be difficult, but these project management tips will help you pick the right vendor to meet your current and future needs, and ensure the success of your project. |
Insurance & Technology June 16, 2004 |
Transforming Your Business Through IT and Business Process Outsourcing Insurance is a risk management industry, and its approach to outsourcing should be consistent with its nature. Risks are to be managed, not fled from. |
Global Services December 2, 2008 Phil Fersht |
How to Structure and Execute Your Outsourcing Strategy Entering into an outsourcing engagement is not a decision that should be hurried. Here's how to take an organized approach to designing your global outsourcing strategy. |
Global Services November 29, 2007 |
The Future of Buy-side Sourcing Careers The real change between now and 2010 for outsourcing professionals is likely to be less in terms of what they do, and more in terms of the recognition of their role and its importance. |
Wall Street & Technology August 27, 2004 Kerry Massaro |
Bringing India to You Despite the controversy over sending technology jobs to other countries, outsourcing has become a fact of life for financial institutions. |
Global Services May 14, 2008 |
Bracing up for the Slowdown The impact of U.S. slowdown will not be as severe as it was during the dotcom bust; the outsourcing industry has matured fairly well in the past seven years. |
Global Services May 12, 2008 Imrana Khan |
The Sourcing Advisor Caveat Third-party advisors assistance may be one of the good reasons behind the overall satisfaction with the sourcing engagements you are involved in, but in many instances external advisors can hit hard on your pockets. |
CIO November 15, 2005 Stephanie Overby |
Book Review: A Source for Sourcing A guide to IT outsourcing success, whether you outsource a little, a lot or not at all. |
IndustryWeek October 1, 2007 Brad Kenney |
Second-Generation IT Outsourcing Best practices for IT outsourcing are changing as the process matures. |
InternetNews April 14, 2010 |
Microsoft Hires Single Firm to Manage its IT Infosys has been providing IT outsourcing almost as long as Microsoft has been around, and now it's taking over the management of many of the software giant's IT functions around the world. |
CFO February 1, 2003 Alix Nyberg |
Will Outsourcing Still Fly? EDS's financial troubles have raised questions about outsourcing deals, but the answers are mostly upbeat. |
Bank Systems & Technology February 24, 2010 Steve Martin |
Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks. |
Bank Technology News February 2002 Joseph McKendrick |
Leave Computing to Us Outsourcing hits its stride in banking... |
Global Services September 1, 2008 |
The Definitive Survey of Sourcing Advisers Welcome to the first ever study on sourcing advisory companies that covers the views of service buyers and providers. |
Global Services August 1, 2008 Ed Nair |
Past the Half Way Mark America on the other hand is more sophisticated; the leading trend here is that it has been moving away from umbrella deals by farming out smaller chunks of specialized activity |
Bank Technology News December 2004 Jeremy Quittner |
A Reversal of Fortune? What may look like a reversal of fortune for providers of outsourcing services in financial services, appears to be something of an anomaly. |
The Motley Fool June 2, 2004 Mark Mahorney |
Accenture Signs Security Deal Can Accenture turn opportunity into profit? |
CIO December 16, 2009 Stephanie Overby |
DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal. |
InternetNews June 3, 2010 |
The Long Road Back for IT Outsourcing IT outsourcing providers suffered as much or more than any other sector during heart of the economic meltdown and pundits say the recovery won't happen overnight. |
CIO February 1, 2004 David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
IndustryWeek August 19, 2009 Steve Minter |
Procurement Outsourcing in Manufacturing Large manufacturers helped lead the procurement outsourcing market to 30% growth in 2008, according to a recent study. |
Food Engineering April 1, 2008 |
Outsourcing requires homework There's no doubt that outsourcing can save money and take the pressure off several business tasks -- if executed properly. But many companies don't do homework first, according to this Deloitte Consulting 2008 report. |
FAO Today Mar/Apr 2008 Peggy Cope |
Department Statistics & Studies: 2007: Was it a Good Year for FAO? Some Say Yes. Nelson-Hall's business process outsourcing Index reported gains for the industry overall, with some good news for the finance and accounting segment. |
Insurance & Technology June 16, 2004 Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
Global Services September 25, 2008 |
Sales Strategies to Succeed in a Tough Economy The basics of selling and account management do not change in a tough economy. Regardless of the level of business economic conditions, the selling teams in service provider companies only need to make some tactical adjustments to reach their revenue goals. |