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Bank Systems & Technology June 1, 2005 Phil Britt	Through the Looking Glass You can't fix what you don't know is broken. For Wells Fargo, the key to providing wholesale commercial customers with the best Web-based services possible began with monitoring clients' online sessions.
Bank Technology News November 2005 Michael Sisk	Wholesale Banking: Tough Times Call for Convergence Cutthroat competition in wholesale banking to offer commoditized services is squeezing revenues, requiring new approaches that move far beyond the stock strategic realignments of the past
Bank Systems & Technology January 30, 2005 Ivan Schneider	Real Simple Wells Fargo's wholesale Internet portal, dubbed Commercial Electronic Office, received a behind-the-scenes boost when the bank launched a new underlying platform. On that platform, BEA Systems' server technology allows for mass customization.
Bank Technology News March 2002 Karen Epper Hoffmann	Online Banking Aligns Practices Now that the initial online flurry has subsided, Web-based banks are looking at ROI potential...
Bank Technology News June 2002 Jan Jaben Eilon	Small Business Entices Marketers With over 5 million small businesses in America, banks are realizing the potential in this market.
U.S. Banker October 2001 Mark Bruno	Questions About Aggregation Experts are asking whether investments in aggregation technology are paying off. Is your bank burning money by investing in aggregation? Some experts say yes...
Bank Systems & Technology February 1, 2007 Duchesneau & Joyner	The Business of Risk Faced with product commoditization, increasing competition and decreasing customer loyalty, banks are being forced to seek new ways to boost revenue and increase customer retention.
The Motley Fool April 23, 2004 Phil Wohl	Wells Fargo Opens the Vault Wells Fargo announced record earnings on Tuesday, and big banks such as Bank One, U.S. Bancorp, Bank of America, and Washington Mutual have all reported extremely positive results in recent months.
Bank Technology News April 2005 Shane Kite	Cross-selling: Toppling Silos Key To Wells' Web Success Breaking down tech and cultural divides between corporate and consumer divisions, as well as providing more transparency for customers, is leading to greater overall use of the bank's portal.
Bank Systems & Technology August 2, 2005 Deena M. Amato-McCoy	The Tailored Sell Tired of losing customers to competitors, many banks are restructuring corporate cultures and making customer-centric, cross-selling marketing strategies an enterprisewide priority.
Bank Technology News December 2007	Small Business: Taking Small Biz To The Web -- Again Two reports this year on small-business Website usability and effectiveness, found that while many banks are revamping their sites, most are still spinning their wheels.
Bank Technology News January 2006 Glen Fest	User Glitches: Studying 'Intent' Is Rx For Service Pains A financial institution's effort to tweak Web experience may not match what users really want. So many firms are turning to monitoring "intent" to forge the right trail to service upgrades.
Bank Systems & Technology May 25, 2006 Maria Bruno-Britz	Small Biz Offers Big Opportunity Wells Fargo adds Employer Direct Pay, a small-business offering, reflecting wider industry focus on the segment.
Bank Technology News January 2005 John Adams	On-Line Foreign Exchange: Wells, S1 Tag Team International Trade International trade is growing by leaps and bounds for Wells Fargo, which hopes a Web-based foreign exchange alliance with S1 will place it firmly ahead of the curve as cross border business banking continues to grow.
Bank Systems & Technology May 25, 2006 Phil Britt	Investing in Customers' Futures? Banks have failed to heed customer demands for online financial planning capabilities.
The Motley Fool December 14, 2006 Emil Lee	Fool on the Street: If I Could Be Like Wells Fargo Investors, anytime Warren Buffett owns a big stake in a company, you know there's something special about it. And at a recent Goldman Sachs financial services conference, the CEO demonstrated why Wells Fargo is the best bank in the world.
Entrepreneur October 2005 C.J. Prince	Net Deposits Entrepreneurs have been slow to adopt online banking - with good reason. But some banks are trying hard to win them over.
Wall Street & Technology June 13, 2007 Melanie Rodier	Are Banks Meeting the Cash Management Needs of Middle Market Businesses? Data shows midmarket companies want their banks to provide cash concentration, positive pay and foreign exchange capabilities online. But currently only the biggest banks tend to offer these services.
Bank Systems & Technology December 1, 2005 Maria Bruno-Britz	Check 21: Evolution, Not Revolution Originally hailed by legislators as ushering in a new era of banking, it seems the reality of Check 21 is a bit less lofty than they anticipated - so far, at least.
The Motley Fool April 18, 2007 Ryan Fuhrmann	No Interest in Inversion at Wells Fargo Net interest margin trends highlight why Wells Fargo is an industry leader. Investors, take note.
Bank Systems & Technology May 25, 2006 Lisa Valentine	When Clients Speak, Wells Fargo Listens An interview with Danny Peltz, EVP of Wells Fargo's Wholesale Internet and Treasury Solutions Group about the bank's commitment to delivering commercial customers a one-stop source for Internet banking services and products.
Bank Systems & Technology August 4, 2004 Ivan Schneider	The Metric System One banker comes up with a formula for deciding whether your CRM investment is paying off.
Bank Systems & Technology March 27, 2008 Sherree DeCovny	Banks Struggle to Cross-Sell Online Recent studies reveal that many financial institutions still fail to fully leverage the online channel to sell and cross-sell products.
The Motley Fool October 17, 2007 Emil Lee	All's Well at Wells Fargo Wells Fargo digs in its cleats. Investors, the bank did very well in almost every category. Wholesale banking, asset-based lending, commercial real estate and the mutual fund business all grew by double digits in the past quarter.
The Motley Fool January 9, 2008 Matt Koppenheffer	Banking's Future Woes Massive writedowns aren't the only thing banks need to look out for. The margins that they collect on the cash they lend to consumers is rapidly falling.
Bank Systems & Technology April 28, 2008 Maria Bruno-Britz	Keys to Improving Customer Retention Banks can enhance loyalty by keeping the customers' experience the center of their business.
The Motley Fool January 26, 2007 Ryan Fuhrmann	The Best Financial Stock for 2007: Wells Fargo A solid history of sales and earnings growth put this company in the running. Investors, take note.
The Motley Fool May 31, 2007 Ryan Fuhrmann	Fool on the Street: Rock-Solid Wells Fargo Wells Fargo is peerless in terms of its expansion track record, and if it can keep cross-selling its way to similar levels of growth, it may turn out to be one of the best financial stocks for 2007 -- and beyond.
Bank Systems & Technology February 1, 2007 Jonathan Velline	At Your (Self) Service Banks' top priority should be developing self-service solutions that improve service and add tangible value for customers.
Bank Systems & Technology November 29, 2004 Ivan Schneider	Wells Fargo and S1 Launch Correspondent FX Service Business customers gain expanded opportunties, facilitated by Web services.
Bank Systems & Technology March 29, 2006 Maria Bruno-Britz	Hidden Opportunity In preparation for a 2008 deadline, banks are starting to buckle down and initiate their Basel II strategies. With the purchase of a credit risk product from Reveleus, an i-flex solutions company, Wells Fargo is among the financial institutions readying itself for the new regulation.
Bank Technology News November 2005 Glen Fest	Money Management: PFM Lite's Starts To Get Heavier Converging with bill pay and other personal cash-management capabilities, a new on-line option seems like a slam dunk, but traction has been slow. That may be about to change.
Bank Systems & Technology May 3, 2005 Deena M. Amato-McCoy	Creating Virtual Value By integrating business channels, consolidating customer histories and beefing up security, banks are improving their online offerings to provide customers with all the conveniences of branch banking in the comfort of their own homes.
The Motley Fool September 7, 2005	How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips.
U.S. Banker February 2008 Anthony Malakian	Desperately Seeking Sticky Relationships Small-business payment needs is an area where many banks aren't delivering.
Bank Systems & Technology May 8, 2007 Deena M. Amato-McCoy	Fear Of Identity Theft Discourages Consumers From Banking Online Proactive security measures increase online banking confidence and use, study says.
Bank Technology News July 2005 Shane Kite	Money Market Funds: Speed Always Wins Web-based platforms that quickly aggregate funds through portals are gaining favor and winning interest from Comerica, the Bank of New York, Wells Fargo and Mellon.
Bank Technology News December 2003 Holly Sraeel	Branches Are Back. Is This Banking's Big Break? Identity theft may be grabbing headlines, but most banks are heavily focused on branches, particularly in understanding what types of activities are conducted by customers while there.
Bank Systems & Technology May 25, 2006 Maria Bruno-Britz	Corporates' Wishes Are Banks' Commands Between industry consolidation and the entrance of new players in the market, banks have their work cut out for them when it comes to serving business customers and meeting their demands.
U.S. Banker June 2007 Lee Conrad	Banks' Insurance Operations: Are Painful Lessons Paying Off? Banks clamored for years for the right to underwrite and sell insurance, but few have proven adept at it. There are signs of progress, however, as some banks embrace the brokerage side and gain revenue.
Bank Systems & Technology December 23, 2007 Peggy Bresnick Kendler	Banks Eye Wealth Management Market As baby boomers transition into retirement, the market for wealth management services is more promising than ever.
Bank Systems & Technology May 8, 2007 Maria Bruno-Britz	For Money Transfers, Going Solo Not the Best Route for Banks A new study says banks are better off teaming up with existing money transmitters to succeed in remittance business.
Bank Systems & Technology May 25, 2006 Maria Bruno-Britz	Web Excellence Studies provide insight into bank best practices on the Web: Customer Experience Rankings - Wachovia... National City... Bank of America... etc.
Wall Street & Technology April 28, 2007 J. Nicholas Hoover	Wells Fargo Taps Web 2.0 The financial services firm is using blogs, wikis and even Second Life's virtual world to connect employees and customers.
Bank Systems & Technology March 31, 2005 Phil Britt	Automated Teller Machines for the 21st Century Though ATMs were first introduced in the '70s, today, most banks still rely on pretty much the same technology, which offers hard-to-read text menus, limited account information and slow processing times. But Wells Fargo Bank is changing all that.
Bank Systems & Technology June 26, 2006 Maria Bruno-Britz	Lands of Opportunity The international opportunities for U.S. banks with the right IT and know-how can be huge, provided they follow the appropriate strategy.
Bank Technology News April 2008 Anthony Malakian	Young Folks Ask Banks: Where's the Love? The youngest customers are the least loyal and the most willing to switch to new financial institutions. What can banks do to change this?
Bank Systems & Technology December 1, 2005 Phil Britt	High Tech, High Touch and High Net Worth As banks attempt to expand their private banking operations to attract high-net-worth customers, they're enhancing their support technologies to provide better customer service, improve profitability, and expand product and service offerings.
The Motley Fool April 1, 2004 Selena Maranjian	How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money.
Bank Technology News May 2005 Chris Costanzo	Remote Check Deposit: Wells Captures A New Checking Twist Check 21 and Desktop Deposit provides fast remote capture without adding software on the user end and eliminating time-consuming trips to the branch, all through a Web portal.