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U.S. Banker January 2008 Anthony Malakian	Turning Up the Volume On 401(k) Conversation Investment firms have made a strong push into banks' domain and these institutions need to start pushing back.
Bank Systems & Technology January 31, 2006 Peggy Bresnick-Kendler	Demographic Trends How are retail banking customer demographics changing? What is the significance of these trends?
Bank Systems & Technology May 6, 2004 Peggy Bresnick Kendler	Wealth Management Affluent investors typically overlook banks as a source for personal financial advice.
Wall Street & Technology December 18, 2007 Les Kovach	Retirees Seldom Move Assets A new report suggests that once retirees have entrusted their assets with certain firms, they tend to stay there.
Bank Technology News October 2001 David Rountree	Consumers Grow Comfortable With IT Wealth management services to be sought by not-so-wealthy households...
Bank Systems & Technology March 30, 2007 Nancy Feig	Mass Affluent Customers Seek Wealth Management Services Consumers with enough money for diversified investment products but not quite enough to warrant the attention of private bankers represent a new market and new opportunity for retail banks.
Bank Technology News February 2002 Karen Epper Hoffman	Planning for New Opportunities With a healthy boost from software and online delivery, financial planning services quickly may become the most hotly contested battleground for banks, brokerages and other companies to vie for consumers...
Investment Advisor July 2007 Melanie Waddell	Gen Xers: The Optimal Client? The best new clients for financial advisors may be high-net-worth Gen Xers, but the trick will be luring these young millionaires away from the banks.
Financial Advisor March 2012 Bernie Clark	The Changing Affluent Investor Advisors must prepare for new affluent clients and the changes, attitudes and expectations they will bring with them.
Bank Systems & Technology February 29, 2008 Peggy Bresnick Kendler	Health Savings Accounts Present Huge Opportunity to Banks Several bankers discuss the benefits to banks of providing health savings accounts to customers.
Bank Systems & Technology March 30, 2007 Peggy Bresnick Kendler	What It Takes to Serve the Small and Mid-Size Business Market Banks looking to build their presence in the small and mid-size business market should focus on providing online tools that can help these customers become more efficient in handling their cash management and payment needs.
Bank Systems & Technology January 30, 2008 Maria Bruno-Britz	City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before.
Bank Technology News March 2001 David Rountree	Up Today, Up Tomorrow Banks appear determined to sustain their leadership in technology as the virtual world creates ever new real-world threats to their traditional business models.
U.S. Banker April 2008 Anthony Malakian	Another Boomer Boom: Sales of Small Businesses The next two decades are a critical window for banks to help Baby Boomers manage their companies toward a sale, actually exit their companies, and manage the liquid assets in retirement.
Bank Systems & Technology December 1, 2005 Phil Britt	High Tech, High Touch and High Net Worth As banks attempt to expand their private banking operations to attract high-net-worth customers, they're enhancing their support technologies to provide better customer service, improve profitability, and expand product and service offerings.
Financial Planning April 1, 2005 Paramjit Mahli	Adviser Pulse With 76 million baby boomers facing retirement, the future for independent financial planners has never looked better. Here are some secrets of independent planners' success.
Wall Street & Technology October 17, 2007 Penny Crosman	Schwab, Investment Managers Prepare for Retirement Boom Some of the 78 million baby boomers are about to retire -- how will financial advisers cope with the deluge?
Bank Technology News May 2002 David Rountree	CRM the Hard Way Banks that are capitalizing on the wealth of CRM technology that does work are peopled by managers willing to work at it, every day...
Wall Street & Technology February 23, 2009 Mark Halverson	Retail Financial Services Firms Must Adapt to Changing Landscape With investors' trust shaken, firms need new approaches to working with wealth management clients.
Bank Systems & Technology December 1, 2005 Maria Bruno-Britz	Check 21: Evolution, Not Revolution Originally hailed by legislators as ushering in a new era of banking, it seems the reality of Check 21 is a bit less lofty than they anticipated - so far, at least.
Financial Advisor April 2005 Tracey Longo	How Boomers Will Change Your Firm What will your financial advisory firm look like in 2015? With about 75 million baby boomers retiring, different than than it does now.
Financial Planning May 1, 2006 Barr & May	Service, Please! Aging baby boomers have new wealth -- and new advice needs. Is your financial planning business model flexible enough to keep you in the game?
The Motley Fool August 15, 2006	Banking Alternatives Investors, don't think you're stuck with Federated First Financial. You might do better elsewhere.
Bank Systems & Technology May 3, 2005 Deena M. Amato-McCoy	Creating Virtual Value By integrating business channels, consolidating customer histories and beefing up security, banks are improving their online offerings to provide customers with all the conveniences of branch banking in the comfort of their own homes.
Investment Advisor April 2009 Lewis Schiff	Danger & Opportunity: Seling Wisdom Advisors with a wealth-management practice orientation can provide the kind of services affluent families need during difficult market times.
U.S. Banker April 2010 John Hintze	A Wealth of Progress Bank of America aims to turbocharge cross-selling between its banking and wealth management units and move a step closer to building a true one-stop shop.
U.S. Banker April 2002 John Hackett	Managing Money On Main Street Smaller banks are fighting the nation's biggest players for a share of the wealth management market, where pricing isn't always what it seems and margins aren't always what were promised...
Wall Street & Technology March 14, 2008 Cory Levine	Wealth Management Firms Need Tech Upgrade As 73 million baby boomers begin to hit retirement in 2008, a massive shift is occurring from accumulation of wealth to distribution, according to a report from Celent. But in order to effectively serve retired clients, wealth management firms are going to need to upgrade their technology.
Bank Technology News May 2001 Maria Bruno	E-Mania Takes Community Banks by Storm According to Grant Thornton, community banks must commit to big changes, or else...
Financial Advisor July 2006 Dorothy Hinchcliff	Climbing A Stairway To Heaven As boomers age and spend their savings, financial advisors will need to adapt their practices.
U.S. Banker August 2006 Lee Conrad	Banks Refocus Staff and Mutual Funds Sales Surge Banks are making a fundamental change in the way they sell mutual funds by streamlining the process and unleashing a bigger, less expensive, sales force.
InternetNews December 22, 2003 Colin Haley	Interest in Online Banking Grows Barring a major security breach, U.S. consumers will increasingly turn to bank Web sites, a new study concludes.
Bank Technology News September 2006 John Adams	Retirement Planning: When Social Security, Pensions Retire... Social Security is waning, and employers are getting out of the pension game. That leaves an open retirement market for brokerages, particularly the Web-savvy.
Registered Rep. May 1, 2005 Will Leitch	Your Newest Rival: Your Firm's Own Private Bank Private banks are attracting clients with sophisticated strategies and investments rather than small-scale services, like retirement plans, mortgage and cash management offerings. That's the key to their success.
U.S. Banker December 2006 Lee Conrad	Learning to Serve Retirees In the Final Stages of Life The retirement market is prompting banks to rearrange internal structures, with new retirement czars at the helm and new products on the offer. After all, customers don't want to outlive their money.
U.S. Banker October 2008 Anthony Malakian	With Their Golden Years Ahead, Boomers Fear Shortfalls As the markets decline and Boomers wade through mountains of investment information, their stress levels are rising-and so is the pressure on financial advisors to perform.
Bank Systems & Technology November 4, 2003 Cynthia Ramsaran	Online Banking Comes of Age By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic.
Entrepreneur January 2007 Dian Vujovich	Friendly Fund The Forward Emerald Banking and Finance Fund keeps community banks at the forefront of the $300 million fund, which garners four stars from Morningstar and has outperformed its benchmark year after year
U.S. Banker June 2007 Karen Krebsbach	Tapping, Keeping Top Talent Is Tough, But Worthwhile What does it take to find and keep the best banking professionals? The key, not surprisingly, is compensation. If banks can meet this challenge, the prize is all theirs.
Bank Systems & Technology September 28, 2007 Maria Bruno-Britz	Transaction Processing Not Enough to Succeed In Commercial Banking Banks will need to move away from the transaction processing model to become the advisers of choice for their corporates.
Bank Systems & Technology February 1, 2007 Peggy Bresnick Kendler	Show Me the Value Industry association executives speculate on the top challenges, opportunities and trends facing the banking industry in 2007.
Bank Technology News May 2006 Shane Kite	High-net-worth Service: Basic Training For Wealth Advisors Firms like SunTrust are pulling out all the stops to serve the rich, including mentors to help the advisory team deal with every aspect of wealth management, even family counseling.
Wall Street & Technology January 24, 2006 Cory Levine	Retirement Boom Retiring investors will be removing assets from retirement planning investments and rededicating them to other objectives. As they do, retirees will take their funds to whomever offers the management program most attuned to their needs.
Bank Technology News August 2006 Michael Dumiak	Image Capture: Scanning a Trend: Banks See Buy in Banks expect that companies, particularly those with disperse footprints, will demand remote-deposit image capture services.
The Motley Fool November 14, 2006 Dan Caplinger	Banker, Broker, or Both? Be careful to figure out which hat your bank's employee is wearing. The key to dealing with bank-based brokers is to know exactly what you're being offered at all times.
Bank Systems & Technology May 25, 2006 Maria Bruno-Britz	Corporates' Wishes Are Banks' Commands Between industry consolidation and the entrance of new players in the market, banks have their work cut out for them when it comes to serving business customers and meeting their demands.
Wall Street & Technology February 14, 2006	Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report.
Financial Planning June 1, 2005 Len Reinhart	Later-Life Planning As clients live longer, they will have different needs at different stages of their retirement.
Registered Rep. October 17, 2011 Kristen French	Wells Fargo Wealth/Brokerage Client Assets Decline; Asset-Based Revenue Up Wells Fargo's wealth brokerage and retirement businesses reported third quarter income of $291 million, up 14 percent versus the year ago quarter, while revenue for the division was down 1 percent from the year ago quarter.
Bank Technology News March 2011 John Adams	Self Service With An Edge When it comes to attracting wealth management clients, the new focus is entirely on control - specifically giving control to customers via electronic channels.