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CIO
November 15, 2005
Stephanie Overby
Offshore Allies Working with offshore partners requires CIO oversight and strong capabilities on both sides. mark for My Articles similar articles
CIO
February 1, 2006
Stephanie Overby
Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here's how to make them work for you. mark for My Articles similar articles
CIO
September 24, 2008
Diane Frank
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. mark for My Articles similar articles
CIO
February 1, 2004
David Clarke
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. mark for My Articles similar articles
CIO
November 1, 2000
Tracy Mayor
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... mark for My Articles similar articles
CIO
March 1, 2003
Stephanie Overby
Breaking Up Is Hard to Do When your outsourcing relationship is on the rocks, here's how to manage the split. mark for My Articles similar articles
CIO
June 15, 2002
Tom Field
You Can't Outsource City Hall The state and local government outsourcing marketplace was supposed to explode, but we're still waiting to see a spark. It's time to devise a new plan to revitalize public sector IT. mark for My Articles similar articles
CIO
March 1, 2003
Stephanie Overby
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too. mark for My Articles similar articles
Wall Street & Technology
October 25, 2004
Jim Middlemiss
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. mark for My Articles similar articles
Bank Technology News
February 2002
Joseph McKendrick
Leave Computing to Us Outsourcing hits its stride in banking... mark for My Articles similar articles
Insurance & Technology
February 19, 2004
Julie Gallagher
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. mark for My Articles similar articles
CIO
March 1, 2003
Stephanie Overby
The End of the Billion-Dollar Babies? Are we seeing the end of the single vendor, multibillion-dollar, 10-year outsourcing deal that was popular in the 1990s? mark for My Articles similar articles
CFO
March 1, 2011
Janet Kersnar
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. mark for My Articles similar articles
CFO
May 1, 2007
Randy Myers
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. mark for My Articles similar articles
Bank Technology News
December 2004
Jeremy Quittner
A Reversal of Fortune? What may look like a reversal of fortune for providers of outsourcing services in financial services, appears to be something of an anomaly. mark for My Articles similar articles
Bank Technology News
February 2003
Michael Sisk
Outsourcing Goes On-Demand Bankers like JP Morgan Chase's John Schmidlin, CTO of enterprise services, are increasingly looking to outsourcing firms to help them slash inefficiencies in commodity services and gain the upper hand in more strategic business partnerships. mark for My Articles similar articles
CIO
January 1, 2002
Tom Field
How to Get In and Out of an Outsourcing Deal How to structure IT outsourcing deals. mark for My Articles similar articles
CIO
September 1, 2003
Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity. mark for My Articles similar articles
CRM
January 1, 2007
John Bostick
The Soul Searching That Comes with Sole-Sourcing It's popular to say that consolidating one's IT outsourcing activities with a single provider means having just one throat to choke. But who is really getting strangled in the long run? Multisourcing is a better choice. mark for My Articles similar articles
CIO
December 1, 2000
Erik K. Clemons
The Build/Buy Battle Balancing the risks and rewards of information service outsourcing... mark for My Articles similar articles
Insurance & Technology
June 16, 2004
Anthony O'Donnell
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. mark for My Articles similar articles
FAO Today
Mar/Apr 2008
David I. Sheinfeld
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. mark for My Articles similar articles
CIO
January 30, 2013
IT Offshoring Still Works, If You're Careful Three CIOs say that the benefits of offshore outsourcing still resonate -- if you learn from previous missteps and manage the risks mark for My Articles similar articles
CFO
December 1, 2004
Don Durfee
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing? mark for My Articles similar articles
Bank Director
3rd Quarter 2010
Chris Costanzo
Making the Most Out of Trust Of all the processing functions that a bank performs, trust seems most ideally suited for outsourcing. mark for My Articles similar articles
CIO
June 28, 2012
Stephanie Overby
Texas State CIO Bets Big On Controversial Outsourcing Deal After a multimillion-dollar outsourcing deal with IBM went bust, the state of Texas appointed a new CIO who hopes to turn things around by placing one outsourcer in charge of several others to manage data centers and other public-sector IT mark for My Articles similar articles
Registered Rep.
June 1, 2005
Anne Field
Ins and Outsourcing No-brainer decisions aren't what they used to be in the brokerage industry, and outsourcing is a case in point. Here are tips for ensuring an outsourcing arrangement fulfills its promise. mark for My Articles similar articles
CIO
October 10, 2008
Diane Frank
How to Renegotiate an Outsourcing Contract CIO tips for getting what you want from the vendor. mark for My Articles similar articles
Bank Systems & Technology
June 2, 2004
Cynthia Ramsaran
Scotiabank Starts With the Basics Though outsourcing overseas raises data security concerns, banks that outsource onshore face many of the the same issues. A discussion with Scotiabank Group's vice president of strategic sourcing about how the bank approaches outsourcing. mark for My Articles similar articles
CIO
June 1, 2003
Stephanie Overby
Inside Outsourcing in India Outsourcing to India can provide a huge payback -- if you're willing to work at it. Two offshore veterans share their hard-earned lessons to help you determine if Indian outsourcing is right for your company. mark for My Articles similar articles
CIO
May 30, 2012
Getting More Business Value Out of Vendors How CIOs are rebooting vendors' mind-sets to get away from the same old outsourcing contracts mark for My Articles similar articles
CRM
August 2004
Jason Compton
Making the Right Call Choosing the right call center outsourcing option for your business. mark for My Articles similar articles
CIO
May 15, 2004
Abbie Lundberg
Hands Off, Hands On - From The Editor The most difficult part of a new service or outsourcing arrangement may lie in figuring out exactly who does what. mark for My Articles similar articles
Wall Street & Technology
November 18, 2005
Leslie Kramer
CIO Challenge: Business Process Outsourcing As Wall Street firms reevaluate their core competencies, once-strategic business processes are now being outsourced. But deciding which processes to outsource and managing the provider relationship remain critical to success. mark for My Articles similar articles
Global Services
November 29, 2007
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. mark for My Articles similar articles
Food Engineering
April 1, 2008
Outsourcing requires homework There's no doubt that outsourcing can save money and take the pressure off several business tasks -- if executed properly. But many companies don't do homework first, according to this Deloitte Consulting 2008 report. mark for My Articles similar articles
CIO
June 13, 2011
Stephanie Overby
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. mark for My Articles similar articles
CIO
December 1, 2006
Bill Regehr
Fear of Dependency Small to midsize organizations, using small to midsize vendors, must always be ready to break away and stand on their own two feet. mark for My Articles similar articles
Bank Technology News
September 2009
Mike Scheuerman
Outsource the Small Stuff Small financial institutions typically struggle with their IT infrastructure. Often, the answer is outsourcing. mark for My Articles similar articles
InternetNews
January 9, 2008
Larry Barrett
Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year. mark for My Articles similar articles
CFO
September 1, 2002
Scott Leibs
Lesson from 9/11: It's Not about Data A year after 9/11, are businesses prepared for any contingency? mark for My Articles similar articles
Global Services
March 6, 2008
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers mark for My Articles similar articles
Global Services
December 2, 2008
Imrana Khan
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers mark for My Articles similar articles
Global Services
October 7, 2008
Namita Goel
Managing Disputes Who suffers the most in case of a dispute -- customer or service provider? Whose fault is it anyway? Who's holding the ball at the time of deal termination or disagreements? Is it possible to carry on an outsourcing relationship after a nasty scrap? Here's a reality check mark for My Articles similar articles
Global Services
October 31, 2008
Mike Beals
Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines mark for My Articles similar articles
CRM
February 2, 2004
Ginger Conlon
The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right. mark for My Articles similar articles
Bank Systems & Technology
August 1, 2007
Nancy Feig
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. mark for My Articles similar articles
CIO
October 15, 2003
David L. Margulius
Betting on BTO Business Transformation Outsourcing promises technical innovation -- if you set expectations properly and can stomach the risk. mark for My Articles similar articles
Bank Systems & Technology
May 7, 2007
Peggy Bresnick Kendler
Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns. mark for My Articles similar articles
CIO
December 16, 2009
Stephanie Overby
DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal. mark for My Articles similar articles