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Bank Technology News
December 2004
Holly Sraeel |
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution.   |
Global Services
January 1, 2008
Todd Lefkowitz |
Answering Services Call Regardless of the IT infrastructure outsourcing option a customer organization chooses, one of the most important elements in the partnership is the communication on managing risk, optimally using technology and enhancing efficiency. |
Bank Technology News
February 2002
Joseph McKendrick |
Leave Computing to Us Outsourcing hits its stride in banking... |
CIO
December 1, 2000
Erik K. Clemons |
The Build/Buy Battle Balancing the risks and rewards of information service outsourcing... |
Bank Systems & Technology
January 6, 2009
Terry Moore |
Strategic IT Cost Reduction Can Preserve Core Strengths The pressures on bank IT budgets will continue into 2009 as institutions look to execute broad cost-reduction programs to preserve capital and improve profitability. |
Bank Director
3rd Quarter 2010
Chris Costanzo |
Making the Most Out of Trust Of all the processing functions that a bank performs, trust seems most ideally suited for outsourcing. |
Bank Systems & Technology
May 7, 2007
Peggy Bresnick Kendler |
Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns. |
Insurance & Technology
May 16, 2007
Peggy Bresnick Kendler |
Effective Vendor Management Enables Insurance Companies to Get the Most Out of Software, IT Services and Outsourcing Contracts Questions and answers about insurer/vendor relationships. |
CIO
November 1, 2000
Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
Bank Technology News
February 2004
Michael Sisk |
2004 Guide to Outsourcing: Outsourcing's Getting More Remote The pressing operational issue is no longer how to let customers do business remotely, but how to allow employees. It is not an easy nut to crack. |
Bank Technology News
October 2008
Anthony Jabbour |
For Cost Cuts BPO and SaaS Still Deliver Banks are constantly looking for ways to dramatically reduce their IT costs; some banks have already launched programs targeted at cost reductions in the range of 50 percent. |
CIO
May 15, 2001
Ruffin Veal III |
Private Lessons for the Public Sector Public Sector IT Outsourcing... Secrets of Installation Success... |
Wall Street & Technology
October 25, 2004
Jim Middlemiss |
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. |
InternetNews
August 29, 2005
Tim Gray |
Financial Service Providers Should Outsource More To improve the bottom line, financial firms should send IT work out. |
Registered Rep.
June 1, 2005
Anne Field |
Ins and Outsourcing No-brainer decisions aren't what they used to be in the brokerage industry, and outsourcing is a case in point. Here are tips for ensuring an outsourcing arrangement fulfills its promise. |
CIO
February 1, 2003
Lorraine Cosgrove Ware |
Save Time and Money: Outsource Software Implementation - By the Numbers Companies that outsource packaged-software implementations can benefit from shorter time to implementation and lower costs as opposed to taking on these tasks in-house. |
CIO
August 8, 2007
Lauren Gibbons Paul |
ABC: An Introduction to Service-Level Agreements (SLAs) SLAs are a critical component of any vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren't met. |
CFO
March 1, 2011
Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. |
CIO
December 1, 2000
J. Brown |
Instant E-Commerce Take care when choosing off-the-shelf solutions... |
CIO
October 1, 2005
Stephanie Overby |
Simple Successful Outsourcing CIOs who outsource discrete processes that have well-defined business rules are almost always happy with the outcome. |
FAO Today
Nov/Dec 2007
Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. |
FAO Today
Jan/Feb 2008
Ramakrishnan & Frangulescu |
Are You Winning? Complement your Service Level Agreements by using a strategic sourcing scorecard. |
IndustryWeek
April 1, 2008
Nick Zubko |
Speaking Out on Outsourcing Study shows more companies are now willing to outsource procurement tasks. |
Wall Street & Technology
December 28, 2009
Michael Lobosco |
Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal. |
Global Services
December 4, 2008
Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
Wall Street & Technology
June 4, 2004 |
Key Trends in U.S. Securities Key IT trends within the U.S. securities industry currently revolve around the broad concepts of cost reduction, operational efficiency, and compliance and risk management. |
CIO
February 1, 2004
David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
CIO
October 10, 2008
Diane Frank |
How to Renegotiate an Outsourcing Contract CIO tips for getting what you want from the vendor. |
Global Services
March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
CIO
November 15, 2001
Susan H. Cramm |
The Dark Side of Outsourcing Farming out the best work will hollow out your organization... |
Bio-IT World
April 16, 2004
Joel Hoffman |
Taking the Trial Out of Clinical Outsourcing Make sure the vendor's standard operating procedures will mesh with your own, and then tirelessly work toward systems integration. |
Wall Street & Technology
March 26, 2004
Kerry Massaro |
Integration Is Key Integration was raised again and again as one of the largest obstacles to creating the perfect broker-workstation environment. |
Wall Street & Technology
July 26, 2007
Maria Wakem |
SOA Infrastrucutre Paves Way for Web 2.0 at ING Investment Management The bank's technology leader discusses past projects, what's working today and tech initiatives for 2008. |
Bank Technology News
January 2003
Holly Sraeel |
What's Out Is Now In. Banks Get Help from The Outside. You know things are changing when even Citigroup -- a shop that once prided itself on proprietary technology innovation almost as much as its banking business -- goes to the outside for help in solving IT challenges and reconciling years of merger-related technology nightmares. |
CRM
February 2, 2004
Ginger Conlon |
The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right. |
Food Engineering
April 1, 2008 |
Outsourcing requires homework There's no doubt that outsourcing can save money and take the pressure off several business tasks -- if executed properly. But many companies don't do homework first, according to this Deloitte Consulting 2008 report. |
Wall Street & Technology
September 23, 2005 |
Outsourcing for Operational Efficiency Regulatory pressures and an increasingly competitive market are forcing more and more financial institutions to turn to outsourcing as a way to improve their operational strategy, according to a recent survey. |
CIO
September 24, 2008
Diane Frank |
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. |
Bank Systems & Technology
June 2, 2004
Cynthia Ramsaran |
Scotiabank Starts With the Basics Though outsourcing overseas raises data security concerns, banks that outsource onshore face many of the the same issues. A discussion with Scotiabank Group's vice president of strategic sourcing about how the bank approaches outsourcing. |
CIO
September 15, 2005
Michael Schrage |
Contract Sadness Too many CIOs cut enterprise software deals that look fabulous to the CEO and CFO but commit the people who do the real work to a nightmare of unrealistic expectations. |
Global Services
May 27, 2007
Raj Chaturvedi |
Defining Security Expectations Documenting and sign offs on security expectations are an essential part of any sourcing deal. |
Bank Systems & Technology
July 28, 2006 |
BS&T Blogosphere The Tech Vendor Landscape: More or Less... Outsourcing Gaining Ground... Patience Is Still a Virtue... Job Hunting... Hurricane Lessons Learned?... etc. |
Global Services
October 27, 2008
Imrana Khan |
The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil. |
Bank Technology News
August 2008
Diane Scott |
Eight Steps to Image Exchange As check electronification progresses, image exchange capability is becoming a competitive imperative for financial institutions of all sizes. |
Investment Advisor
November 2005
Eric Clarke |
Posing the Proper PMS Questions Portfolio management systems are a critical business operations component. But how do you know if your current system is the best fit for your financial advisory practice? You'd better ask these questions. |
OCC Bulletin
July 15, 2004 |
FFIEC Information Technology Examination Handbook Providing the latest guidance on the outsourcing of technology services and the management of information technology, these booklets from the Federal Financial Institutions Examination Council continue a series of updates for the Council's 1996 Information Systems Examination. Handbook. |
Insurance & Technology
June 16, 2004
Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
CIO
September 29, 2010
Bill Brenner |
Why CIOs are Resetting Information Security Priorities Business partners with shoddy information security. Cloud computing vendors with dubious risk controls. What's a CIO to do? A Global Information Security Survey tracks the trends. |
IndustryWeek
April 21, 2010
Jill Jusko |
Avoid Outsourcing Headaches Open communication sets the stage for a more successful outsourcing relationship. |
U.S. Banker
August 2008
Jim Bolton |
The Strategic Case for Outsourcing Back-Office Chores It's more critical than ever that banking executives weigh further efficiencies and fresh initiatives to retain and attract customers. This is where business process outsourcing increasingly enters the picture. |
