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InternetNews
April 13, 2005
Jim Wagner |
Lawrie Out at Siebel Less than a year after taking over as CEO, Michael Lawrie's out and the former Accenture CEO George Shaheen is in at the CRM software maker Siebel.   |
InternetNews
July 19, 2005
David Needle |
Siebel Scores High CRM Marks Forrester Research recognizes Siebel Systems' performance in the CRM market despite a tough year in other areas. |
The Motley Fool
April 14, 2005
Tim Beyers |
Siebel Stalls, Restarts Will a change in the executive suite make a difference for the struggling software maker? Businesses will always need software. If only the numbers backed up the stock. |
InternetNews
May 3, 2004
Susan Kuchinskas |
Siebel Steps Down as CEO; Shuffle at IBM The CRM leader will relinquish the CEO role to an executive of long-time partner IBM, while Big Blue's CFO John Joyce is headed for Global Services. |
CRM
April 1, 2004
Martin Schneider |
News in Brief Of 17 CRM vendors reviewed in Gartner's "2004 CRM MarketScope for Midsize Enterprises" (MSEs), only three walked away with a "positive" rating. |
InternetNews
May 25, 2004
Clint Boulton |
Siebel Exec Proposes 'Customer-driven Enterprise' A Siebel EVP touts the firm's hybrid theory of large enterprise application centers and hosted, on-demand CRM applications to fulfill customers' needs. |
CRM
May 1, 2006 |
destinationCRM Dashboard It's Siebel in the Service and Support Leader Corner... CRM Will Sustain Its Uptake... SAS Buys a Build Out in the MRM Market... Decisions, Not Data, Drive CRM Improvements... Siebel and SAP Dominate Western European CRM... etc. |
InternetNews
April 19, 2005
Jim Wagner |
Siebel: 'We Can Do Better' Partners and competitors circle the field, as Siebel's new leadership promises a bright future. |
CRM
September 2003
Guglielmo et al. |
The 2003 Market Leaders (Part 1) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
CRM
November 1, 2005 |
destinationCRM Dashboard Oracle Will Buy Siebel... Microsoft Acquires a VoIP Startup... Siebel Continues to Lead Enterprise Deployment... CRM Software: A Customer Loyalty Problem... etc. |
CRM
October 2005
Bailor et al. |
The 2005 CRM Market Leaders, Part 1 The CRM industry's impact -- especially in the small and medium business markets -- is growing more pervasive across industries and within organizations. Here's how the CRM leaders are driving the market and how they stack up against the competition. |
InternetNews
March 29, 2005
Jim Wagner |
Siebel Launches 7th OnDemand Installment Officials say their commitment to hosted CRM is strong with latest OnDemand release. |
CRM
October 2006 |
The 2006 Market Leaders, Part 1 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Amdocs... SSA Global Technologies... etc. |
CRM
August 2005
Coreen Bailor |
Do It Yourself Web self-service done right, in the right enterprise, can return some real benefits. Here, a review of the five top vendors with robust, integrated solutions. |
InternetNews
December 17, 2004
Sean Michael Kerner |
Siebel Helps Customers With Latest Buy Siebel Systems announced this morning that it has signed a definitive agreement to purchase e-billing provider edocs. |
InternetNews
January 20, 2004
Jim Wagner |
Siebel Takes Telephones Out of the Call Center With the announced purchase of Ineto Services, the CRM On Demand provider gives small businesses the choice between a hosted or in-house service. |
The Motley Fool
June 11, 2010
Rex Moore |
Airlines Turn the Corner Profits are down, but passenger satisfaction is up. |
The Motley Fool
April 4, 2006
Tim Beyers |
JetBlue's Beautiful Mirage The Airline Quality Rankings are out, but not all is as it seems. There's much more here than meets the eye, even if the results look more impressive when you consider the performance of rest of the top ten. Investors, take note. |
CRM
September 1, 2005 |
DestinationCRM Dashboard There's a New Seer at Oracle... Convergys Is Buying Deloitte's F&A BPO Business... The BPM Market Is Growing Faster Than Expected... CRM Analytics... etc. |
| Knowledge@Wharton |
How Siebel Systems Found Its Groove Siebel Systems, the world's leading provider of customer relationship management (CRM) software, hardly seems to have missed a step since 1993... |
InternetNews
September 12, 2005 |
Oracle to Buy Siebel For $5.85 Billion Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems. |
U.S. Banker
January 2002
Mark Bruno |
Siebel Issues Siebel 7 Siebel Systems has begun shipping its latest version of CRM technology, Siebel 7... |
InternetNews
January 11, 2005
Jim Wagner |
Siebel Updates Hosted CRM Software The CRM vendor is tackling the verticals with OnDemand software catering to industry-specific markets. |
CRM
August 2015 |
The 2015 CRM Market Leaders Our winners have what it takes to achieve success in all areas of CRM, whether it's building a powerful solution, pleasing customers, or charting a smart course. |
InternetNews
September 13, 2005
Jim Wagner |
Oracle + Siebel = CRM Consolidation Oracle's $5.85 billion acquisition bid of Siebel Systems stirs another debate over best-of-breed vs. integrated suite in software deployment. |
InternetNews
June 15, 2005
Susan Kuchinskas |
Siebel Updates CRM OnDemand The fifth release in 12 months adds group calendaring and delegated task management. |
CRM
October 1, 2007
Coreen Bailor |
Oracle's Name Game The latest Siebel CRM On Demand highlights the software giant's interest in the on-demand market and underscores the strength of the Siebel name. |
CRM
January 2006
Barton Goldenberg |
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. |
CRM
September 2007 |
The 2007 Market Awards: Enterprise Suite CRM The enterprise suite CRM market is at a critical point in its evolution. |
CRM
September 1, 2006
Colin Beasty |
A Killer Replacement: Oracle Pulls the Plug On IBM Oracle announced in June 2006 that it was replacing the Big Blue tech stack (which has supported Siebel Systems' Siebel OnDemand for three years) with -- surprise! -- its own. |
CRM
May 1, 2007 |
destinationCRM Dashboard SaaS Is a Four-Letter Word for SMBs... Siebel Continues to Fly Solo as a Leader... Virtual Customer Contact... etc. |
CRM
August 2011 |
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. |
The Motley Fool
January 5, 2004
Jeff Fischer |
Siebel Smiles The leading software vendor gives an early grin to 2004. |
CRM
June 1, 2007
Marshall Lager |
Lord of the Undead Vendors M&A is a dangerous game when the names involved are big ones, and there were arguably no bigger ones in the enterprise applications space than Oracle and Siebel. Siebel is hungry. Whenever Oracle is mentioned, Siebel is sure to be the next topic. |
CRM
March 2004
the CRM editors |
The 2004 Service Leaders--Part II The leading customer service vendors for 2004 |
CRM
October 2012
Leonard Klie |
Oracle's Latest Branding Initiative Central to its CRM strategy is the company's Customer Experience (CX) Suite. |
CRM
January 2012
Donna Fluss |
Redefining CRM It's time to say good-bye to the old definition of CRM -- it is no longer viable as a leading business or even systems strategy. |
BusinessWeek
June 27, 2005
Sarah Lacy |
If I Can Make It There... George Shaheen sees his job at Siebel as a chance to restore a battered reputation. |
InternetNews
April 29, 2005
Colin C. Haley |
Report: Oracle in Talks to Buy Siebel The enterprise software maker is reportedly in talks to buy the CRM specialist in a deal that could be worth $5B. |
CRM
December 2003
Martin Schneider |
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. |
CRM
August 2010
William Band |
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. |
CRM
August 31, 2010
Juan Martinez |
Multiple Changes in the Gartner Magic Quadrant for CRM Multichannel Campaign Management Magic Quadrant for CRM Multichannel Campaign Management '10: Microsoft and Portrait Software are in, Infor CRM Epiphany and Market2Lead are out. |
CRM
September 15, 2010
Lauren McKay |
Salesforce.com Outshines Competitors on Gartner Magic Quadrant for Sales Force Automation Client interest in solutions for sales force automation remains strong, according to this year's Gartner Magic Quadrant for Sales Force Automation. |
The Motley Fool
August 9, 2005
Melanie Hollands |
Wanna Buy a Siebel? Is the software company for sale? Is it even worth buying? In the first of a two-part series, the author explains why she doubts the software company is on the market. |
CRM
April 1, 2006 |
destinationCRM Dashboard Gartner Releases Its BI Magic Quadrant... Oracle Cuts 2,000 Jobs... Salesforce.com Takes Another Power Nap... |
InternetNews
October 17, 2005
Colin C. Haley |
Siebel CEO: No Slowing Down Despite the pending merger with Oracle, George Shaheen says Siebel Systems continues to innovate. |
CRM
December 1, 2005 |
Quotables: All About Oracle Culled observation and opinion from: Marshall Lager, senior writer, CRM magazine... Larry Ellison, CEO, Oracle... Tom Siebel, cofounder and chairman of the board, Siebel Systems... etc. |
CRM
August 2013 |
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. |
CRM
September 2007 |
The 2007 Market Awards: Midmarket Suite CRM The landscape among midmarket suite vendors is loaded with firms vying for increasingly limited technology-budget dollars. |
CRM
April 13, 2004
Ginger Conlon |
People Are the Most Important Part of the CRM Equation Customer focus starts at the very top of the organization. |
