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CRM November 1, 2005 |
destinationCRM Dashboard Oracle Will Buy Siebel... Microsoft Acquires a VoIP Startup... Siebel Continues to Lead Enterprise Deployment... CRM Software: A Customer Loyalty Problem... etc. |
CRM December 2005 Marshall Lager |
The Year in (P)review Looking back, and to the future: CRM trends and events to watch: Would you like fries with your subsidiary?... And Oracle acquired everybody else... We're not going to say "On-demand is in demand" again, but... Information, please... |
CRM October 2006 |
The 2006 Market Leaders, Part 2 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Aprimo... SAS Institute... Oracle... etc. |
CRM April 2006 Bailor et al. |
The 2006 Service Leader Awards, Part 2 Agent-Facing Universal Desktop: PeopleSoft... SAP... Siebel Systems... Outsourcing Services: Convergys... EDS... TeleTech... etc. |
InternetNews September 12, 2005 |
Oracle to Buy Siebel For $5.85 Billion Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems. |
InternetNews October 17, 2005 Colin C. Haley |
Siebel CEO: No Slowing Down Despite the pending merger with Oracle, George Shaheen says Siebel Systems continues to innovate. |
CRM October 2006 |
The 2006 Influential Leaders These individuals' ideas have helped define the current state of CRM, but more, their influence will shape tomorrow's market. Edward Abbo, SVP of CRM Products, Oracle... Larry Ellison, CEO, Oracle... Greg Gianforte, CEO and founder, RightNow Technologies... etc. |
InternetNews September 13, 2005 Jim Wagner |
Oracle + Siebel = CRM Consolidation Oracle's $5.85 billion acquisition bid of Siebel Systems stirs another debate over best-of-breed vs. integrated suite in software deployment. |
CRM October 2005 Bailor et al. |
The 2005 Influential Leaders Influential leaders are those who pave the way for others to follow. Here are CRM's top picks: Larry Ellison, CEO, Oracle... Greg Gianforte, CEO and Founder, RightNow Technologies... John Roberts, CEO and Cofounder, SugarCRM... etc. |
CRM September 2003 Guglielmo et al. |
The 2003 Market Leaders (Part 1) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
CRM December 1, 2005 Coreen Bailor |
Oracle's Quest for Siebel: Where Does NetSuite Stand? Commoditized technology puts the on-demand player in a fairly strong position. |
InternetNews December 22, 2005 Jim Wagner |
Green Light For Siebel-Oracle Merger The European Commission said a merged Oracle/Siebel offering wouldn't impede effective competition in its member countries and gave the purchase its blessing today. |
InternetNews October 5, 2004 Michael Singer |
Siebel Colors Its CRM Blue Siebel Systems partners with IBM and others to build its Customer Relationship Management and Business Intelligence businesses. |
CRM December 2003 Martin Schneider |
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. |
CRM August 1, 2006 Colin Beasty |
Secret of My Success: PRM Goes VARs(ity) A software manufacturer finds that Siebel functionality fits. |
CRM December 1, 2005 Alexandra DeFelice |
Oracle and Siebel: What Does It Mean for Customers? End-users are looking for answers as they wait for the planned acquisition to close. |
CRM December 1, 2005 Marshall Lager |
The Competitive Threat SAP, Onyx, and others look to seduce leery customers. The real question is, How is Oracle going to position itself against its competitors, and against itself? |
CRM September 1, 2006 Colin Beasty |
A Killer Replacement: Oracle Pulls the Plug On IBM Oracle announced in June 2006 that it was replacing the Big Blue tech stack (which has supported Siebel Systems' Siebel OnDemand for three years) with -- surprise! -- its own. |
CRM October 2006 |
The 2006 Market Leaders, Part 1 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Amdocs... SSA Global Technologies... etc. |
InternetNews March 22, 2006 Clint Boulton |
Oracle Makes Intelligence Its Business Oracle is going after the business intelligence market with guns blazing, vowing to target the customer bases of long-time leaders Business Objects and Cognos. |
CRM September 1, 2007 Coreen Bailor |
Sizing Up the CRM Situation Software-as-a-service, focus on customer retention and acquisition, and verticalization are factors enabling the market's healthy growth. |
CRM May 1, 2008 |
destinationCRM Dashboard: May 2008 Essential strategies to improve customer experience... The future of ECM is simplicity... Oracle finally says "see ya" to "Siebel" for on demand CRM... |
InternetNews April 12, 2006 Boulton & Hickins |
Oracle Opens Portal to Communications Oracle continued its torrid shopping spree today, agreeing to buy Portal Software for $220 million in cash. |
CRM October 1, 2007 Coreen Bailor |
Oracle's Name Game The latest Siebel CRM On Demand highlights the software giant's interest in the on-demand market and underscores the strength of the Siebel name. |
InternetNews December 17, 2004 Sean Michael Kerner |
Siebel Helps Customers With Latest Buy Siebel Systems announced this morning that it has signed a definitive agreement to purchase e-billing provider edocs. |
CRM October 2012 Leonard Klie |
Oracle's Latest Branding Initiative Central to its CRM strategy is the company's Customer Experience (CX) Suite. |
InternetNews June 13, 2006 Clint Boulton |
Oracle Busts a CRM (On Demand) Move Oracle added a new weapon to fight Salesforce.com and SAP in the battle for on-demand customer relationship management software, acquiring software maker Telephony@Work for an undisclosed sum. |
Bank Systems & Technology May 1, 2006 Maria Bruno-Britz |
Oracle's Plan Comes Together The software vendor leverages recent acquisitions for a foray into the business intelligence technology ring with the release of its Business Intelligence Suite. |
CRM August 2010 William Band |
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. |
CRM November 1, 2005 Chris Selland |
Acquisition Predictions Oracle's plan to acquire fallen CRM star Siebel Systems begs the question: Which company is next? |
CRM October 2005 Bailor et al. |
The 2005 CRM Market Leaders, Part 1 The CRM industry's impact -- especially in the small and medium business markets -- is growing more pervasive across industries and within organizations. Here's how the CRM leaders are driving the market and how they stack up against the competition. |
CRM August 2012 |
The 2012 CRM Market Leaders CRM is the most important area of investment to improve business over the next five years. Find out which vendors are ramping up these offerings and best responding to industry needs in this year's Market Leader awards. |
CRM June 30, 2010 Lauren McKay |
7 Surf Atop the Forrester Wave of CRM Suites for Large Organizations For large organizations, there are myriad product choices in the CRM suite arena to choose from, 18 of which Bill Band sifts through in his annual "Forrester Wave: CRM Suites for Large Organizations" report. |
CRM September 2007 |
The 2007 Market Awards: Enterprise Suite CRM The enterprise suite CRM market is at a critical point in its evolution. |
InternetNews February 1, 2006 Clint Boulton |
Oracle-Siebel a Done Deal Oracle today said shareholders have accepted its $5.85 billion cash bid for Siebel Systems, making the company the top dog in the market for customer relationship management software. |
CRM December 1, 2005 Coreen Bailor |
Consultants Are Standing By Siebel and Oracle consultancy partners try to relieve customer headaches. Some partners are concentrating on educating customers and helping to ease the anticipated transition through the acquisition. |
CRM April 2005 Coreen Bailoret al. |
The 2005 CRM Service Leaders--Part II The editors recognize the top-three leaders in CTI, IVR, quality monitoring, Web self-service, workforce management and optimization, contact-center outsourcing services, and agent-facing universal desktop applications. |
InternetNews April 17, 2007 Michael Hickins |
Oracle: On-demand is Now 'on The Grid' Oracle said version 14 of Siebel CRM On Demand is now 'a real player on the market.' |
CRM December 2005 Jim Dickie |
What's Hot, What's Not, and What's Next At year end we evaluate the impact of Software as a Service (SaaS), Siebel, and knowledge sharing and analytics. |
InternetNews July 26, 2010 |
Will SAP's Earnings Renew Investor Optimism? SAP has seen better days and now must find away to break out of its recent stupor to give investors some hope and perhaps regain a bit of its own swagger. |
CRM January 2006 Barton Goldenberg |
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. |
InternetNews March 22, 2005 Michael Singer |
Oracle, SAP: Upward Bound Analysts suggest Oracle's winning bid for the Minnesota-based retail software provider is only the tip of the iceberg when it comes to potential mergers and acquisitions in the next 12 months. |
CRM February 2, 2004 Martin Schneider |
Merging for Midmarket Dominance Acquisitions increase in popularity as CRM vendors look to capture share in the midmarket. |
InternetNews September 21, 2005 David Needle |
Oracle CEO Touts Security Plans CEO Larry Ellison discusses the fate of DB2 users inherited through Oracle's acquisitions and commits to Siebel OnDemand in keynote address. |
InternetNews February 10, 2006 Clint Boulton |
Oracle to Cut Staff Oracle plans to layoff 2,000 staffers, or 3.5 percent of its workforce, as a result of the acquisition of customer relationship management software maker Siebel Systems. |
The Motley Fool October 4, 2004 W.D. Crotty |
Siebel's Not Worth the Risk Siebel's preliminary earnings forecast is encouraging, but the stock is not cheap. |
CRM June 1, 2007 |
destinationCRM Dashboard PRM Rides the CRM Tide... Oracle Picks a BlackBerry for Spring... Gartner Slots Multichannel Campaign Management Vendors... Brits Are Bucking the Outsourcing Trend... etc. |
InternetNews April 29, 2005 Colin C. Haley |
Report: Oracle in Talks to Buy Siebel The enterprise software maker is reportedly in talks to buy the CRM specialist in a deal that could be worth $5B. |
CRM August 2013 |
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. |
InternetNews February 1, 2007 Ed Sutherland |
Oracle Goes Vertical Oracle is touting a new strategy designed to streamline the dizzying array of company products under its roof. |