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CRM
June 30, 2010
Lauren McKay
7 Named Leaders in Forrester Wave of CRM Suites for Midsize Organizations The Forrester Wave: CRM Suites for Midsized Organizations '10: In his annual evaluation, analyst Bill Band identifies the top-performing options for midmarket CRM. mark for My Articles similar articles
CRM
June 30, 2010
Lauren McKay
7 Surf Atop the Forrester Wave of CRM Suites for Large Organizations For large organizations, there are myriad product choices in the CRM suite arena to choose from, 18 of which Bill Band sifts through in his annual "Forrester Wave: CRM Suites for Large Organizations" report. mark for My Articles similar articles
CRM
October 1, 2007
Coreen Bailor
Oracle's Name Game The latest Siebel CRM On Demand highlights the software giant's interest in the on-demand market and underscores the strength of the Siebel name. mark for My Articles similar articles
CRM
September 2007
The 2007 Market Awards: Enterprise Suite CRM The enterprise suite CRM market is at a critical point in its evolution. mark for My Articles similar articles
CRM
October 2006
The 2006 Market Leaders, Part 1 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Amdocs... SSA Global Technologies... etc. mark for My Articles similar articles
CRM
October 2005
Bailor et al.
The 2005 CRM Market Leaders, Part 1 The CRM industry's impact -- especially in the small and medium business markets -- is growing more pervasive across industries and within organizations. Here's how the CRM leaders are driving the market and how they stack up against the competition. mark for My Articles similar articles
CRM
August 2011
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. mark for My Articles similar articles
InternetNews
September 12, 2005
Oracle to Buy Siebel For $5.85 Billion Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems. mark for My Articles similar articles
CRM
August 2012
The 2012 CRM Market Leaders CRM is the most important area of investment to improve business over the next five years. Find out which vendors are ramping up these offerings and best responding to industry needs in this year's Market Leader awards. mark for My Articles similar articles
CRM
September 1, 2009
The 2009 Market Leaders - Enterprise Suite CRM Here are the top five rated companies in the enterprise suite CRM market. mark for My Articles similar articles
InternetNews
July 19, 2005
David Needle
Siebel Scores High CRM Marks Forrester Research recognizes Siebel Systems' performance in the CRM market despite a tough year in other areas. mark for My Articles similar articles
CRM
June 2, 2011
Brittany Farb
SaaS CRM Deployments Fuel Competition Researchers rate Microsoft and Salesforce.com as leaders within the Value Matrix, while Sage and SAP are ones to watch. mark for My Articles similar articles
CRM
August 2013
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. mark for My Articles similar articles
CRM
September 2007
The 2007 Market Awards: Midmarket Suite CRM The landscape among midmarket suite vendors is loaded with firms vying for increasingly limited technology-budget dollars. mark for My Articles similar articles
InternetNews
February 20, 2009
Richard Adhikari
Can Oracle's CRM Moves Make Waves? The tough economy and the lure of big bucks may be behind push into on-demand CRM. Is Salesforce.com feeling the pressure? mark for My Articles similar articles
CRM
October 2012
Leonard Klie
Oracle's Latest Branding Initiative Central to its CRM strategy is the company's Customer Experience (CX) Suite. mark for My Articles similar articles
CRM
September 1, 2006
Jessica Sebor
Microsoft: Expecting a Live Baby Has the software giant's on-demand application incubated for too long? To whatever extent CRM Live succeeds, the last word may be what it says about the direction of the industry as a whole. mark for My Articles similar articles
CRM
December 1, 2005
Alexandra DeFelice
Oracle and Siebel: What Does It Mean for Customers? End-users are looking for answers as they wait for the planned acquisition to close. mark for My Articles similar articles
CRM
September 1, 2007
Coreen Bailor
Sizing Up the CRM Situation Software-as-a-service, focus on customer retention and acquisition, and verticalization are factors enabling the market's healthy growth. mark for My Articles similar articles
CRM
December 2003
Martin Schneider
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. mark for My Articles similar articles
CRM
November 1, 2005
destinationCRM Dashboard Oracle Will Buy Siebel... Microsoft Acquires a VoIP Startup... Siebel Continues to Lead Enterprise Deployment... CRM Software: A Customer Loyalty Problem... etc. mark for My Articles similar articles
CRM
December 2005
Marshall Lager
The Year in (P)review Looking back, and to the future: CRM trends and events to watch: Would you like fries with your subsidiary?... And Oracle acquired everybody else... We're not going to say "On-demand is in demand" again, but... Information, please... mark for My Articles similar articles
CRM
March 1, 2004
Ginger Conlon
CRM Strategy Is Taking Center Stage Organizations are increasingly adopting CRM as a business strategy rather than as simply a technology mark for My Articles similar articles
CRM
January 2006
Barton Goldenberg
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. mark for My Articles similar articles
CRM
August 2010
Market Leaders: Midmarket Suite CRM A hefty score in company direction helped Salesforce.com repeat its win here, with much of the buzz from its Chatter and Service Cloud announcements. mark for My Articles similar articles
CRM
April 2004
Lisa Picarille
The Art of War Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it is the customers who will win. mark for My Articles similar articles
InternetNews
December 31, 2008
Richard Adhikari
Social Networks Among Trends in CRM for 2009 Customer relationship management projects in 2009 will be all about business value, and that includes adding social networks to the mix. mark for My Articles similar articles
CRM
January 21, 2005
Jason Compton
Enterprise CRM: Change Is Inevitable Vendors, strategies, and focus are all certain to evolve in 2005. mark for My Articles similar articles
CRM
November 2009
J. David Lashar
The Partner-Proliferation Problem An on-demand CRM platform involves a partner-selection process as well. mark for My Articles similar articles
InternetNews
December 22, 2005
Jim Wagner
Green Light For Siebel-Oracle Merger The European Commission said a merged Oracle/Siebel offering wouldn't impede effective competition in its member countries and gave the purchase its blessing today. mark for My Articles similar articles
CRM
July 2, 2010
Juan Martinez
CDC Pivotal Now Offers Social and Small Business CRM Capabilities CDC Software climbs out of the shadows with two important product releases. mark for My Articles similar articles
CRM
September 15, 2010
Lauren McKay
Salesforce.com Outshines Competitors on Gartner Magic Quadrant for Sales Force Automation Client interest in solutions for sales force automation remains strong, according to this year's Gartner Magic Quadrant for Sales Force Automation. mark for My Articles similar articles
CRM
April 2004
Martin Schneider
Breaking From Tradition No longer is the midmarket the dominion solely of regional systems integrators. Enterprise vendors and hosted CRM services are changing the way midmarket customers implement their CRM systems. mark for My Articles similar articles
CRM
March 1, 2004
Hot Seat: The Demand for On-Demand CRM CRM magazine posed the question, "Will hosted CRM ever eclipse on-site CRM in terms of popularity?" mark for My Articles similar articles
CRM
December 2005
Jim Dickie
What's Hot, What's Not, and What's Next At year end we evaluate the impact of Software as a Service (SaaS), Siebel, and knowledge sharing and analytics. mark for My Articles similar articles
CRM
September 1, 2009
The 2009 Market Leaders - Sales Force Automation Here are the top five rated companies in the sales force automation category. mark for My Articles similar articles
CRM
September 2003
Guglielmo et al.
The 2003 Market Leaders (Part 1) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. mark for My Articles similar articles
CRM
April 1, 2004
Martin Schneider
News in Brief Of 17 CRM vendors reviewed in Gartner's "2004 CRM MarketScope for Midsize Enterprises" (MSEs), only three walked away with a "positive" rating. mark for My Articles similar articles
CRM
December 1, 2005
Marshall Lager
The Competitive Threat SAP, Onyx, and others look to seduce leery customers. The real question is, How is Oracle going to position itself against its competitors, and against itself? mark for My Articles similar articles
CRM
August 1, 2006
Colin Beasty
Secret of My Success: PRM Goes VARs(ity) A software manufacturer finds that Siebel functionality fits. mark for My Articles similar articles
CRM
April 1, 2004
Ginger Conlon
Midmarket Mavericks Companies in the segment have a bigger choice of better products with improved services. mark for My Articles similar articles
InternetNews
September 9, 2010
Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements. mark for My Articles similar articles
Inc.
January 2007
Michael Fitzgerald
CRM Made Simple New software to supercharge your sales. mark for My Articles similar articles
InternetNews
October 17, 2005
Colin C. Haley
Siebel CEO: No Slowing Down Despite the pending merger with Oracle, George Shaheen says Siebel Systems continues to innovate. mark for My Articles similar articles
CRM
September 1, 2009
The 2009 Market Leaders - Midmarket Suite CRM Here are the top five rated companies in the midmarket suite CRM category. mark for My Articles similar articles
InternetNews
February 2, 2006
David Needle
SAP Plays On-Demand Field SAP's on-demand solution is for customer relationship management and builds on the company's mySAP CRM software, a more traditional on-premises software solution. mark for My Articles similar articles
InternetNews
May 20, 2004
Sean Michael Kerner
Siebel, Vignette Answer PeopleSoft The enterprise software makers refresh their CRM offerings a day after rival Peoplesoft made its own announcement in the space. mark for My Articles similar articles
InternetNews
January 30, 2004
Jim Wagner
Oracle Comes Full Circle in Enterprise With the announcement of its customer data hub, the company is acting a lot like a database company again. mark for My Articles similar articles
InternetNews
September 13, 2005
Jim Wagner
Oracle + Siebel = CRM Consolidation Oracle's $5.85 billion acquisition bid of Siebel Systems stirs another debate over best-of-breed vs. integrated suite in software deployment. mark for My Articles similar articles
InternetNews
July 5, 2005
Jim Wagner
Microsoft Previews Upcoming CRM Customer relationship management package has a simple user experience based on Microsoft Office. The package is fast, customizable, and has a low cost. mark for My Articles similar articles