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Bank Systems & Technology August 3, 2005 Peggy Bresnick Kendler	Core Systems To Improve To improve customer service, product development, regulatory compliance and fraud prevention, banks must transform their core systems to enable more agile business processes.
Bank Technology News March 2007 Glen Fest	Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers.
Bank Systems & Technology August 24, 2006 Phil Britt	Living in a Multichannel World As banks decide how to allocate approximately $6.5 billion in investments on retail channels this year, they would be wise to look at how customers use those channels, according to Karen Massey, senior research analyst for Financial Insight.
Bank Systems & Technology July 21, 2007 Deena M. Amato-McCoy	Retail Banks' IT Integration Efforts Key to Differentiation Platform integration is critical for banks seeking to provide exceptional service, according to a study.
Bank Technology News October 2003 Holly Sraeel	Good Grief, This Idea Has Been a Long Time Coming The larger the bank, the more sense grid computing makes, and the more efficiency it yields. This is something all CIOs need to consider as they look at a networked enterprise.
Bank Director 3rd Quarter 2010 Jack Milligan	The Big Retail Showdown Despite countless warnings that the industry has hit a wall on brick-and-mortar viability, lots of financial institutions are holding their ground, determined not to let this era become branching's last stand. Can branches remain profitable once the dust settles on the current economy?
Bank Systems & Technology November 1, 2006 Nancy Feig	Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically.
Bank Systems & Technology February 1, 2007 Art Gillis	2007: In Your Dreams This author has been telling it like it is in the banking technology industry for 36 years. Here, he offers his unique outlook for 2007.
Bank Systems & Technology April 7, 2006 Peggy Bresnick Kendler	Security Outlook A plethora of high-profile data breaches and concerns about identity theft have put the banking industry on high alert. To secure their information assets, banks must implement a cross-channel, multilayered approach that extends beyond technology.
Bank Systems & Technology February 27, 2006 Peggy Bresnick Kendler	SOA and Grid The emergence of service-oriented architecture and grid computing offers banks the promise of a flexible, scalable IT infrastructure. But creating an open architecture doesn't come without challenges.
Bank Systems & Technology November 24, 2007 Bruno-Britz et al.	Financial Institutions to Increase Spending Modestly On IT In 2008 Amidst the doom and gloom of the credit crunch, a down housing market and talk of an impending recession, financial institutions still see the need for investing in technology to stay competitive and compliant.
Bank Technology News August 2006	Branches Take Center Stage: Invest or Fall Behind Branches are a top priority among chief executives who see them as the nucleus of their retail banking franchises. But not all chief executives have been as quick to rethink, retool and reinvigorate their branches as their more aggressive peers.
Insurance & Technology November 12, 2007 John Macaluso	Banks Should Consider Extending SOA With BPM Banks should consider extending SOA technologies with business process management strategies.
Bank Systems & Technology January 1, 2007 Maria Bruno-Britz	Study: Banks Need New Ways to Gauge Customer Payment Preferences A recent study shows behavior models can help financial institutions understand clients better and can improve their competitive position in the payments business..
Bank Systems & Technology February 1, 2007 Kere Lewis	Banks to Explore Channel Optimization In 2007, many banks will explore channel optimization and the alignment of products and services with sales and service delivery channels to balance a positive customer experience with the need to better control costs.
Bank Systems & Technology May 24, 2007 Maria Bruno-Britz	Banks Using Security to Increase Customer Trust and Their Bottom Lines Banks realize that information security can increase client loyalty and lower costs.
Bank Systems & Technology February 21, 2008 Jim Eckenrode	Exclusive TowerGroup Research Report: Bank Tech Spending in 2008 In light of the current market turmoil, North American banks appear to be approaching technology planning and budgeting for 2008 with caution.
Bank Systems & Technology February 1, 2007 Anthony O'Donnell	Educated Opinions: 2007 Bank Technology Forecast Industry experts give their forecasts for bank technology in 2007.
Bank Technology News July 2006 John Adams	Measuring Branch Performance: Taking The Guess Out Of The Gaps Deciding how to rate a branch's bottom line can be sticky for banks. Can a Canadian firm's "blueprint" tool bring a distant footprint into focus?
Bank Technology News January 2005 Michael Sisk	The Post-October 28 World: It's Time for a Reality Check on Check 21 Believe it or not, there are still many misconceptions about the law among the public, which banks must battle as they gradually implement new checking technology.
Bank Systems & Technology February 22, 2007 Maria Bruno-Britz	Spillenkothen Joins Deloitte's Banking Regulatory Practice The former Fed regulator hopes to help banks gain an enterprise-wide view of compliance in his new role.
Wall Street & Technology November 27, 2007 Crosman et al.	2008 IT Budgets Up More Than 10% for Financial Services Firms Results of a comprehensive survey of top executives at Wall Street firms, banks and insurance companies found their IT budgets for next year are more than 10% higher than 2007.
U.S. Banker November 2007 Lee Conrad	In Pay Raises, Small Banks Outpace the Broader Industry According to America's Community Bankers' annual compensation survey, chief information officers/chief technology officers saw an 11.2 percent increase in their base salaries at community banks between 2006 and 2007.
Bank Systems & Technology April 28, 2008 Maria Bruno-Britz	Banks Prove Top Performers in Call Center Study Banks are tops when it comes to their call centers, according to a new study.
The Motley Fool January 23, 2006	All About Online Banking You may not need your bricks-and-mortar branch as much as you thought.
Bank Technology News October 2006	Rule #1: Innovation Is the Path To Long-Term Profitability The smartest commitment that financial organizations can make to profitability is to continuously innovate.
Bank Systems & Technology August 1, 2007 Nancy Feig	Banking Customers More and More Mistrustful of Financial Institutions It's not just security breaches that are causing consumers to lose faith in their financial institutions. Consumers in general are more demanding, and this attitude spills over into the relationships they have with their banks.
The Motley Fool February 12, 2008 Dan Caplinger	Where You'll Find the Best Rates As customers have moved to the Internet for financial solutions, banks have paid attention.
Bank Technology News May 1, 2008 Anthony Malakian	Turns Out, If You Build It They'll Stop Coming Lowered branch transaction volume may not have been the intended result of a successful remote-deposit capture campaign, but that is exactly what's happening.
Bank Systems & Technology May 21, 2007 Katherine Burger	Online Banking Growth Outpacing That of Call Centers, Branches, ATMs, TowerGroup Report Says According to a recent report, online banking is increasing in use at an annual rate of 27% -- compared to 7% for the call center, 1.4% for the branch and only 0.5% for ATMs.
Wall Street & Technology March 19, 2007 Paul McDougall	Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years.
Bank Systems & Technology November 11, 2007 Peggy Bresnick Kendler	Online Account Opening Provides Myriad Benefits to Retail Banks From processing efficiencies to high customer satisfaction and competitive differentiation, online account opening can help banks improve customer acquisition and profitability. But it needs to be done right.
Bank Technology News June 2010 Rebecca Sausner	U.S. Banks are Losing The Tech Creativity War American banks are behind the eight-ball when it comes to the innovation imperative.
Bank Technology News January 2003 Charlotte Dunlap	CIBC Reuses As It Renews Banks are being advised to invest in component-based technology, which would permit a bank to reuse the same application across multiple business lines.
U.S. Banker May 2006 Conrad et al.	Power, Progress and Public Responsibility A look at the people, organizations and events of historical significance whose individual and collective influence helped banking evolve to what it is today.
Bank Technology News May 2009 Mike Reagan	Time is Now For Payments Convergence Payments account for as much as a third of commercial bank revenue, and that makes one message clear: The payments business is directly influential to the bottom line.
Bank Technology News December 2007	Scoring Banks' Compliance With FFIEC Guidelines Compliance with FFIEC guidelines brought out the worst in many bankers. So how did banks do in terms of compliance?
Bank Technology News May 2007	The Six Regulatory Areas That Are Altering Bank Life Regulation is a part of bank life. Failure to comply shouldn't be.
Bank Systems & Technology November 1, 2006 Phil Britt	Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers.
Bank Systems & Technology March 29, 2006 Maria Bruno-Britz	Sticking With the Tried and True The days when large U.S. banks could sustain their old core systems on the IT version of life support are numbered, according to TowerGroup.
Bank Technology News February 2006 John Adams	Small Business: Heritage's Shopping Remote Capture Heritage Bank is allowing small business customers to deposit checks electronically and remotely, allowing the bank to stretch beyond its traditional footprint
Bank Systems & Technology February 1, 2007 Ashwin Goyal	Breaking Down Channel Silos While siloed systems are nothing new to most banks, increasing pressure to provide a consistent customer experience across all channels is forcing banks to consolidate their applications infrastructure and integrate previously siloed channels.
Bank Systems & Technology May 14, 2009 Katherine Burger	Microsoft and Agree Technology Announce SuperTeller for Next-Generation Branch Transformation Xiamen International Bank first to adopt innovative new solution to optimize branch efficiency.
Bank Systems & Technology December 1, 2005 Maria Bruno-Britz	Check 21: Evolution, Not Revolution Originally hailed by legislators as ushering in a new era of banking, it seems the reality of Check 21 is a bit less lofty than they anticipated - so far, at least.
Bank Technology News August 2006 Glen Fest	Multi-Factor Authentication: Two-Factor Timing Twists Up Bankers The FFIEC's guidelines for adopting multi-factor authentication includes a hard deadline with apparently soft parameters. But will haste end up producing waste?
Bank Technology News August 2010 Rebecca Sausner	Citi's Japanese Revolution Citi's "smart banking" strategy in Japan.
U.S. Banker May 2007 Lee Conrad	Enterprise Video Technology Cuts Out the Middle Man To reach customers, investors and analysts directly, some banks are taking a page from the success of YouTube and the like to create and distribute content via the Web and branch kiosks.
Bank Systems & Technology November 7, 2007 Nancy Feig	Bank of America Tops Large Banks in Combating Identity Fraud Bank of America ranked the highest in identity fraud protection, detection and resolution, according to a Javelin Strategy & Research study of the top 25 U.S. banks.
Bank Systems & Technology May 8, 2007 Deena M. Amato-McCoy	Fear Of Identity Theft Discourages Consumers From Banking Online Proactive security measures increase online banking confidence and use, study says.
Bank Systems & Technology November 3, 2009 Maria Bruno-Britz	In Channel Projects, Banks Look for Simpler Solutions The new economic conditions are dictating smarter use of resources among banks as they enhance their channels.