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InternetNews
February 17, 2011 |
Microsoft Expands Dynamics CRM 2011 Options The initial release of Dynamics CRM 2011 ran in Microsoft's cloud, but now the software giant is giving customers more options.   |
CIO
June 29, 2011
Todd R. Weiss |
Is Your CRM System Meeting Your Enterprise's Needs? Your customer needs have been changing. Is your CRM system keeping pace? If you deployed your system 10 years ago, chances are that it's probably not. |
CRM
January 2006
Barton Goldenberg |
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. |
CRM
January 1, 2006
David Myron |
Microsoft 3.0 Is a Go The company beats the release's expected launch date with aplomb. Microsoft Dynamics CRM 3.0 comes chock full of upgrades and adds much needed marketing functionality. |
InternetNews
July 5, 2005
Jim Wagner |
Microsoft Previews Upcoming CRM Customer relationship management package has a simple user experience based on Microsoft Office. The package is fast, customizable, and has a low cost. |
InternetNews
October 28, 2005
Jim Wagner |
Dynamics Beta Debuts Partners will get an early look at Microsoft's new CRM offering, re-branded under the new Dynamics product line. |
CRM
October 1, 2003
Lisa Picarille |
Vertical Focus: Professional Services Ask law firms, accounting firms, consultants, and financial services firms about CRM and most will tell you that the traditional CRM vendors are more focused on transaction-based customers than on billable clients. |
InternetNews
March 1, 2007
David Needle |
CRM With Google Flair? Beta of new Etelos CRM software integrates with Google's personalized homepage and business suite. |
InternetNews
January 31, 2005
Sean Michael Kerner |
SugarCRM Upgrades Core Suite Sugar Open Source Edition 2.5 expands the CRM interface to include Web portal tools, according to the company, while Sugar Professional Edition includes integration with wireless devices in addition to new Web portal tools. |
Investment Advisor
October 2009 |
Upgrades What's going on: CRM Software announces major enhancements to Junxure... Tamarac, Inc. has introduced Advisor 9, a suite of portfolio management applications... The Hartford Financial Services Group, Inc. has introduced online information sharing reports... |
CRM
December 1, 2006 |
The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc. |
InternetNews
August 10, 2004
Michael Singer |
Player Gets Smarter with CRM SmartCompany enters the hosted applications market. The company said its differentiating feature is that it covers the entire company, not just the sales force. |
PC Magazine
February 17, 2004
Kathy Yakal |
A Satisfying Business Suite Going beyond its accounting roots, NetSuite 9.1 incorporates a very capable small-business accounting product with ERP, CRM, and e-commerce functions. |
CRM
July 2003
Martin Schneider |
New & Noteworthy ACCPAC has released version 5.5 of its CRM suite... PRM ChannelWave Software announced the availability of its new Mid-Market Edition... Concerto Software has released the newest version of its outbound customer contact solution... etc. |
CRM
February 2, 2003
Lisa Picarille |
Early Users Encouraged by Microsoft CRM Beta testers and early users of Microsoft Corp.'s CRM solution applaud its ease-of-use, integration with Outlook, and general features and functionality, but bemoan the lack of back-office integration in the initial release. |
PC Magazine
June 14, 2010
Jamie Lendino |
Zoho CRM Professional Edition Zoho CRM isn't much to look at, but its drab interface offers plenty of sales, e-mail marketing, reporting, and customer service power for small to medium sized businesses. |
CRM
July 2, 2015 |
ConvergeHub Integrates Gmail Users can access the Gmail accounts right from within the CRM platform. |
InternetNews
July 12, 2010 |
Microsoft Reveals Details of Dynamics CRM 2011 The first public beta of Microsoft's customer relationship management software, with stronger integration among other features, is coming this September. |
CRM
August 2, 2004 |
Who's Who in CRM In May CRM magazine presented a list of some of the industry's key players. This month we continue that recognition with a look at two executives from Microsoft. |
InternetNews
January 16, 2004
Susan Kuchinskas |
Salesforce.com's In-Office Appearance The hosted CRM provider uses Web services to send its customer information directly to Microsoft Office documents. |
CRM
May 1, 2003
Lisa Picarille |
Developers Jump on Microsoft CRM Bandwagon Microsoft's entry into the CRM mid-market space has attracted a lot of attention from rivals and industry watchers. But the software giant has also managed to draw significant support from third party software developers and resellers. |
CRM
March 2003
Jason Flynn |
New & Noteworthy TechExcel Inc. released its FrontOffice 4.0 for small and midsize business sales, marketing, and customer support... Interactive Intelligence Inc. has released two new products... NetLedger Inc. has launched its NetSuite 8.6, which will include enhanced partner relationship management capabilities... etc. |
CRM
October 2005
Bailor et al. |
The 2005 CRM Elite, Part 1 Here are two out of six companies that have achieved significant returns on technology investments that have either met or surpassed their expectations: Thermos LLC... SecureWorks... |
CRM
September 1, 2009 |
The 2009 CRM Market Awards: The 2009 Elite The following organizations comprise this year's CRM Elite. |
CRM
July 1, 2004
Ginger Conlon |
CRM: Alive and Kicking Instead of complaining about the confusion with CRM, we should educate people interested in implementing CRM--the strategy--in their companies. |
CRM
March 2012
Jim Dickie |
Are the CRM Wars Really Over? Existing CRM users would be well advised to test the waters to see if something that would work better for them exists. |
CRM
September 1, 2009 |
The 2009 CRM Market Awards: The 2009 Market Leaders CRM magazine's eighth annual Market Leader awards rate the top five companies in 10 categories. |
InternetNews
July 1, 2010 |
Microsoft Rolls Out Office 2010 Certifications Following on the release of the enterprise and consumer versions of Office 2010, Microsoft has introduced three new levels of certification with the productivity suite for IT workers. |
InternetNews
January 19, 2011 |
Microsoft Unveils Next Gen CRM in the Cloud Microsoft Dynamics CRM Online is delivered ahead of the company's server version. |
CRM
September 24, 2013
Sarah Sluis |
Simplify360 Announces Integration with Salesforce.com Update will let companies create leads or cases from social media conversations. |
CRM
April 2003
Martin Schneider |
A Window to the Web Clear Technologies, a CRM solutions provider targeting the mid-market, released a new content-management module for its C2 CRM suite. The module in effect allows companies to automatically update regularly changing Web content on their customer service portals. |
InternetNews
November 4, 2005
Jim Wagner |
English-Version Microsoft CRM 3.0 to Arrive Early Microsoft is moving up the time line for its release of Dynamics CRM 3.0 for English-speaking users to early December. |
InternetNews
December 6, 2005
Jim Wagner |
Microsoft's CRM For The Divisional Set Microsoft's Dynamics CRM 3.0 fills divisional roles within the enterprise. |
CRM
March 2004
Emmy Favilla |
IN BETA: Maximized Prospects Maximizer Enterprise 8 (ME 8) incorporates aspects of marketing, sales, and customer service and support. Designed to help users gain prospects, attract new customers, and boost repeat business figures, the software incorporates aspects of marketing, sales, and customer service and support. |
InternetNews
August 16, 2005
David Needle |
SugarCRM Expands Open Source Package The firm's suite now reaches a wider range of business environments. |
CRM
November 1, 2007
Marshall Lager |
Market Focus: Technology -- The Simple Truth about Complex Manufacturing Tech firms need CRM as much as any other company - and sometimes even more. |
CRM
April 2004
Martin Schneider |
Breaking From Tradition No longer is the midmarket the dominion solely of regional systems integrators. Enterprise vendors and hosted CRM services are changing the way midmarket customers implement their CRM systems. |
CRM
November 5, 2012
Judith Aquino |
Moxie Software Joins Forces with Microsoft Customers get joint access to Spaces by Moxie and Microsoft Dynamics CRM. |
CRM
August 2004
Jim Dickie |
The Next CRM Evolution Focusing on the how of sales: How to get an appointment, How to conduct a comprehensive needs analysis, and how to create a compelling business case. |
InternetNews
January 11, 2008
Stuart J. Johnston |
Microsoft Widens Hosted CRM Preview Microsoft is widening the preview of its hosted CRM Live service and rolling out new and updated features for its Office Live Small Business offering. |
InternetNews
May 16, 2011 |
Microsoft Set to Boost Dynamics CRM Updates Microsoft says it will update its customer relationship management software much more often than in the past. |
CRM
September 1, 2009 |
The 2009 CRM Market Awards - Introduction With the eighth annual CRM magazine Market Awards, we take note of the industry's mainstays as well as its newcomers, the expected along with the surprising. |
CIO
February 1, 2002
Danielle Dunne |
Beware of the CRM Backlash Jill Dyche contends that CRM projects would work better if companies did a better job defining their specific needs... |
CRM
December 2003
Martin Schneider |
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. |
CRM
November 18, 2011 |
New Maximizer CRM 12 Goes Mobile and Social New release also contains expanded business intelligence functionality. |
CRM
March 1, 2005
David Myron |
What Is CRM? Defining CRM as merely a technology solution only distorts its purpose and value. It is better to view CRM as a business process. |
InternetNews
July 12, 2010 |
Dynamics CRM 2011 Beta Due in September Among the new features for beta testers of Microsoft's CRM software will be stronger integration with Outlook and SharePoint. |
Inc.
January 2007
Michael Fitzgerald |
CRM Made Simple New software to supercharge your sales. |
CRM
September 2007 |
The 2007 Market Awards: Small Business Suite CRM In the CRM market, the small-business themes of this past year have been partnership and verticality. |
CRM
September 24, 2004 |
Hot Seat: Can a Single Vendor Satisfy an Organization's Complete CRM Needs? Professionals weigh in on this topic: Laura Preslan, research director, AMR Research: "It depends"... Rebecca Wettemann, vice president of research, Nucleus Research: "...a combination of tools that meet clear, specific needs may be a better strategy"... etc. |
