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InternetNews July 12, 2010	Microsoft Reveals Details of Dynamics CRM 2011 The first public beta of Microsoft's customer relationship management software, with stronger integration among other features, is coming this September.
InternetNews September 9, 2010	Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements.
InternetNews February 17, 2011	Microsoft Expands Dynamics CRM 2011 Options The initial release of Dynamics CRM 2011 ran in Microsoft's cloud, but now the software giant is giving customers more options.
InternetNews December 28, 2010	Software Year in Review: Top CRM Stories of 2010 When it comes to the popular topic of CRM, Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's most popular articles.
CRM February 2, 2003 Lisa Picarille	Early Users Encouraged by Microsoft CRM Beta testers and early users of Microsoft Corp.'s CRM solution applaud its ease-of-use, integration with Outlook, and general features and functionality, but bemoan the lack of back-office integration in the initial release.
CRM September 1, 2006 Jessica Sebor	Microsoft: Expecting a Live Baby Has the software giant's on-demand application incubated for too long? To whatever extent CRM Live succeeds, the last word may be what it says about the direction of the industry as a whole.
CRM November 17, 2015	Hootsuite Integrates with Microsoft Dynamics, SharePoint, and Yammer The integrations enable companies to extend social media's impact throughout the organization.
CRM September 24, 2013 Sarah Sluis	Simplify360 Announces Integration with Salesforce.com Update will let companies create leads or cases from social media conversations.
InternetNews January 19, 2011	Microsoft Unveils Next Gen CRM in the Cloud Microsoft Dynamics CRM Online is delivered ahead of the company's server version.
InternetNews March 26, 2010	Microsoft Shares More on Dynamics CRM Update The third community technology preview (CTP 3) for the next release of its Dynamics CRM software makes its debut.
CRM September 9, 2011	Live Chat Software Is Now Integrated with Microsoft Dynamics CRM Parker Software's WhosOn live chat software is now integrated with Microsoft's Dynamics CRM 2011 version.
InternetNews October 28, 2005 Jim Wagner	Dynamics Beta Debuts Partners will get an early look at Microsoft's new CRM offering, re-branded under the new Dynamics product line.
CRM November 1, 2012 Judith Aquino	Microsoft to Update Dynamics CRM Enhancements include more social and video collaboration capabilities.
InternetNews February 17, 2006 Ed Sutherland	Office 2007 Unveiled Office 2007 provides enterprise users with a new interface and enhanced integration of recently-acquired applications.
CRM July 18, 2010 Lauren McKay	Microsoft Puts a 2011 Face on Dynamics CRM At its Worldwide Partner conference, Microsoft presented partners with an application marketplace and a slew of new capabilities for Microsoft CRM users.
CRM December 1, 2006	The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc.
CRM January 1, 2006 David Myron	Microsoft 3.0 Is a Go The company beats the release's expected launch date with aplomb. Microsoft Dynamics CRM 3.0 comes chock full of upgrades and adds much needed marketing functionality.
InternetNews August 4, 2010	Analysts Laud Microsoft's Dynamics CRM A pair of leading market analysts has given Microsoft's customer relationship management offering, Dynamics CRM, the highest rank in its category.
CRM July 2, 2013 Leonard Klie	Microsoft Plans New Dynamics CRM Version for Fall Release The new fall 2013 version features a new user interface, greater integration with social and collaboration tools, and more mobile support.
CRM December 17, 2015	Zoho and RingCentral Integrate CRM and Cloud Communications RingCentral adds cloud communications and collaboration to Zoho's CRM solution.
InternetNews February 17, 2010	Salesforce Chatter Takes to the Cloud SaaS firm begins invitation-only beta test of Chatter, billed as an on-demand alternative to offerings like IBM's Lotus Notes and Microsoft's SharePoint.
CRM August 11, 2015	Melissa Data Brings Global Address Verification to Microsoft Dynamics CRM Data quality integration enables users to cleanse, verify, and enhance international customer data.
InternetNews December 18, 2007 Stuart J. Johnston	Microsoft Dynamics CRM 4.0 Ready for Download Microsoft is releasing for download this week the latest update to its customer relationship management package.
CRM June 2, 2011 Brittany Farb	SaaS CRM Deployments Fuel Competition Researchers rate Microsoft and Salesforce.com as leaders within the Value Matrix, while Sage and SAP are ones to watch.
InternetNews March 15, 2007 Andy Patrizio	Ballmer Pushes The Dynamic in SaaS First promised last year, Dynamics CRM as a service looks and behaves just like the on-premises version.
CRM May 15, 2015	PowerObjects Announces PowerAttachment for Microsoft Dynamics CRM PowerObjects' new PowerAttachment add-on for Microsoft Dynamics CRM syncs attachments with SharePoint and can be configured for some or all entities.
InternetNews December 6, 2005 Jim Wagner	Microsoft's CRM For The Divisional Set Microsoft's Dynamics CRM 3.0 fills divisional roles within the enterprise.
InternetNews August 3, 2004 Ryan Naraine	XP SP2 Will Break Microsoft CRM Product Installing the security-centric XP SP2 will cause disruptions for mid-market CRM users.
Wall Street & Technology March 19, 2007	Evaluating CRM Solutions When Companies Merge CRM systems are not one-size-fits-all. Those that have features specific to financial industries will more easily reveal their value to users and deliver greater ROI.
CRM November 18, 2011	New Maximizer CRM 12 Goes Mobile and Social New release also contains expanded business intelligence functionality.
CRM February 6, 2012	Microsoft Unveils Microsoft Dynamics CRM Mobile Microsoft Dynamics CRM service update will include a new, cloud-based, cross-platform, native mobile application.
CRM May 2015 Leonard Klie	At Microsoft Convergence, Dynamics CRM Gets a Major Overhaul for 2015 Microsoft's user conference highlights product launches and integrations around its CRM line.
Financial Planning July 29, 2010	Schwab's Competition Has Its Say Schwab's competitors manage to be politely dismissive of the new platform, while still emphasizing that they got the CRM concept first. Here's how various executives see it.
InternetNews January 11, 2008 Stuart J. Johnston	Microsoft Widens Hosted CRM Preview Microsoft is widening the preview of its hosted CRM Live service and rolling out new and updated features for its Office Live Small Business offering.
CRM July 1, 2004	The Pulse: Does Your CEO Use the CRM Tools Your Company Has in Place? Graph shows that 53% of CEOs don't use CRM tools.
CRM September 1, 2005 DeFelice & Myron	Microsoft Says 2.No Version 3.0 focuses on the SMB market with hosting options, Outlook integration, and marketing automation tools.
CRM April 1, 2008	The Pulse How Does Your Company Handle its CRM Solution?
CRM March 2012 Jim Dickie	Are the CRM Wars Really Over? Existing CRM users would be well advised to test the waters to see if something that would work better for them exists.
CRM July 1, 2003 Phillip Britt	Eight Building Blocks for CRM Success Companies are continuing to pursue CRM projects in 2003 despite the discontent from many about earlier failures and the harsh business climate. But most companies are now taking a more cautious approach to their implementations.
CRM March 20, 2013 Leonard Klie	Microsoft Wants to Take CRM Everywhere The company's stated goal is to support business users wherever they are and on whatever devices they're using.
CIO June 29, 2011 Todd R. Weiss	Is Your CRM System Meeting Your Enterprise's Needs? Your customer needs have been changing. Is your CRM system keeping pace? If you deployed your system 10 years ago, chances are that it's probably not.
InternetNews April 8, 2010	Salesforce Launches ChatterExchange New applications marketplace gives developers and customers a place to buy and sell apps for Salesforce's new collaboration platform.
InternetNews June 16, 2010	Microsoft Touts SharePoint, Office Ties We get a demonstration of the integration between Outlook, social networking features, Excel, and SQL Server.
InternetNews July 5, 2005 Jim Wagner	Microsoft Previews Upcoming CRM Customer relationship management package has a simple user experience based on Microsoft Office. The package is fast, customizable, and has a low cost.
CRM March 2007 Colin Beasty	The Enlightened Enterprise As big businesses enter phase 2 (and for some, phase 3) of their varying CRM initiatives, these tips will refine the advance.
CRM November 15, 2004	Hot Seat: What CRM Trend Will Have the Biggest Impact in 2005? Top executives weigh in on where CRM is headed in the coming year.
CRM November 11, 2015	WorkWise Integrates OnContact CRM with QuickBooks OnContact users can now view customer accounting information from within their CRM application.
InternetNews April 19, 2011	Microsoft Office 365 Moves to Public Beta If 10,000 beta testers for the upgraded online application services is good, millions have to be that much better.
CRM June 2013 Leonard Klie	Microsoft Opens Up at Convergence Company comes out of its cocoon to help customers get the most value from IT investments.
CRM July 9, 2015	Pipeliner Integrates with Magento The bidirectional sync of products, contacts, and orders between Pipeliner CRM and Magento connects online stores to sales pipelines.