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The Motley Fool September 20, 2007 Tom Taulli |
SAP Goes to the Mat With On-Demand The software giant is moving to the mid-market using some newfangled approaches. |
CRM April 1, 2003 Erika Rasmusson |
Are CRM Consultants Objective? In the current market of integrators owning shares in vendors, companies need to be aware of the basis for some recommendations. |
CRM March 2003 Lisa Picarille |
Is it Time to Defect? Switching CRM vendors is a tough, but often wise, decision. |
CIO October 15, 2000 |
The Same Old Mouse Trap? What we learn from history is that people never learn anything from history. All the hype over ASPs obscures the fact that they are basically service bureaus, an idea that hasn't been new since the 1960s, and is likely not to work as well now as it did then... |
BusinessWeek June 27, 2005 Sarah Lacy |
If I Can Make It There... George Shaheen sees his job at Siebel as a chance to restore a battered reputation. |
CIO May 1, 2001 Susannah Patton |
The Truth About CRM It's expensive, hard to implement, time consuming and it may not work. It's time to forget the hype and take a hard look at the reality of CRM... |
CRM December 1, 2005 Alexandra DeFelice |
Oracle and Siebel: What Does It Mean for Customers? End-users are looking for answers as they wait for the planned acquisition to close. |
CRM September 2003 Guglielmo et al. |
The 2003 Market Leaders (Part 1) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
IndustryWeek May 20, 2009 John Teresko |
Bookshelf: Why New Systems Fail: Theory and Practice Collide In his new book, Why New Systems Fail: Theory and Practice Collide, software consultant and author Phil Simon evaluates why organizations routinely fail while attempting to implement and upgrade IT systems. |
CRM April 1, 2006 Alexandra DeFelice |
SAP's On-Demand Vision What can customers gain from the software giant's hosted offering? |
CRM December 1, 2005 Marshall Lager |
The Competitive Threat SAP, Onyx, and others look to seduce leery customers. The real question is, How is Oracle going to position itself against its competitors, and against itself? |
HBS Working Knowledge May 24, 2004 Nicholas Carr |
Spend Less on IT Forget information technology innovation and investment. Executives must now rely on risk management and cost control. An excerpt from the new book, Does IT Matter? |
CIO February 15, 2003 Stephanie Overby |
This Could Be the Start of Something Small Cheaper and faster has become the motto of almost every CIO, and that's why the reign of vast enterprisewide application suites is drawing to a close. Taking their place are targeted point applications. Here's how CIOs are making the switch. |
InternetNews September 30, 2004 Michael Singer |
Salesforce.com Tackles Outsourcing On Demand The San Francisco-based firm debuted a new on-demand business model it calls Supportforce.com. The goal is to address the growing number of companies that are outsourcing their customer service divisions. |
InternetNews January 20, 2004 Jim Wagner |
Siebel Takes Telephones Out of the Call Center With the announced purchase of Ineto Services, the CRM On Demand provider gives small businesses the choice between a hosted or in-house service. |
AskMen.com February 2, 2015 Eric Huang |
Failing To Succeed For any great achievement that every successful person has earned, they have had exponentially more failures. |
InternetNews September 13, 2005 Jim Wagner |
Oracle + Siebel = CRM Consolidation Oracle's $5.85 billion acquisition bid of Siebel Systems stirs another debate over best-of-breed vs. integrated suite in software deployment. |
InternetNews June 22, 2004 Susan Kuchinskas |
Will Salesforce IPO Float All Boats? The software-on-demand industry hopes a sizzling offering will juice up the sector. |
InternetNews October 28, 2005 David Needle |
On The M&A Radar: BI Software The fallout from enterprise software consolidation isn't going to end any time soon, which will leave IT organizations to decide whether to stay the course or switch suppliers. |
InternetNews October 5, 2004 Michael Singer |
Siebel Colors Its CRM Blue Siebel Systems partners with IBM and others to build its Customer Relationship Management and Business Intelligence businesses. |
CRM August 1, 2006 Colin Beasty |
Secret of My Success: PRM Goes VARs(ity) A software manufacturer finds that Siebel functionality fits. |
The Motley Fool October 4, 2004 W.D. Crotty |
Siebel's Not Worth the Risk Siebel's preliminary earnings forecast is encouraging, but the stock is not cheap. |
Knowledge@Wharton |
Tom Siebel on CRM, ERM and Homeland Security When Siebel's people came up with a web-based package of programs to tackle tasks such as communicating to workers, training them, connecting them to tech support, helping them collaborate and managing their performance, he realized he was staring at a piece of the company's future... |
CRM December 13, 2004 |
Aviall Services Uses CRM to Improve Collaboration--and Revenue An interview with Aviall Service's director of business systems development on why they chose CRM and how the process unfolded. |
InternetNews February 2, 2006 David Needle |
SAP Plays On-Demand Field SAP's on-demand solution is for customer relationship management and builds on the company's mySAP CRM software, a more traditional on-premises software solution. |
CRM May 1, 2003 Martin Schneider |
News in Brief Forty-two percent of the total number of CRM software licenses bought by businesses goes unused, a recent Gartner survey reveals... Lending more credence to the hosted CRM model, Salesforce.com CEO Mark Benioff announced the company's profitability... etc. |
InternetNews June 13, 2006 Clint Boulton |
Oracle Busts a CRM (On Demand) Move Oracle added a new weapon to fight Salesforce.com and SAP in the battle for on-demand customer relationship management software, acquiring software maker Telephony@Work for an undisclosed sum. |
InternetNews September 12, 2005 |
Oracle to Buy Siebel For $5.85 Billion Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems. |
BusinessWeek July 11, 2005 Andy Reinhardt |
SAP: A Sea Change In Software The German legend's move into Lego-like modules could revolutionize the way companies do business. |
InternetNews April 19, 2005 Jim Wagner |
Siebel: 'We Can Do Better' Partners and competitors circle the field, as Siebel's new leadership promises a bright future. |
CRM August 2010 William Band |
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. |
CRM April 2006 Bailor et al. |
The 2006 Service Leader Awards, Part 2 Agent-Facing Universal Desktop: PeopleSoft... SAP... Siebel Systems... Outsourcing Services: Convergys... EDS... TeleTech... etc. |
CRM July 2010 Donna Fluss |
The Siebel Effect -- And Its Survivors Failed CRM projects of the past may lead to a promising future. |
InternetNews December 14, 2004 Michael Singer |
Oracle Rivals Circle the Wagons The greatest impact of the Oracle/PeopleSoft merger may be its effect on other software companies, not customers. |
InternetNews May 15, 2006 Michael Hickins |
SAP and Oracle Go Another Round SAP threw another blow at the body of rival software vendor Oracle, announcing that is offering technical support and a conversion roadmap for customers running Siebel software. |
InternetNews June 15, 2005 Susan Kuchinskas |
Siebel Updates CRM OnDemand The fifth release in 12 months adds group calendaring and delegated task management. |
Job Journal May 5, 2013 Dan Waldschmidt |
The Race to Succeed is Fraught with Failure People compete all the time knowing they might not win, yet when it comes to our careers we often have an irrational fear of failure. Change your mindset to see failure as inevitable and free yourself to pursue your dreams with the passion they deserve. |
InternetNews January 11, 2005 Jim Wagner |
Siebel Updates Hosted CRM Software The CRM vendor is tackling the verticals with OnDemand software catering to industry-specific markets. |
InternetNews August 8, 2005 Jim Wagner |
Siebel Adds SUSE Support Siebel Systems ties its business applications with a Novell enterprise operating system. |
CRM November 1, 2005 |
destinationCRM Dashboard Oracle Will Buy Siebel... Microsoft Acquires a VoIP Startup... Siebel Continues to Lead Enterprise Deployment... CRM Software: A Customer Loyalty Problem... etc. |
CRM December 2005 Marshall Lager |
The Year in (P)review Looking back, and to the future: CRM trends and events to watch: Would you like fries with your subsidiary?... And Oracle acquired everybody else... We're not going to say "On-demand is in demand" again, but... Information, please... |
The Motley Fool August 10, 2005 Melanie Hollands |
A Stock in Search of an Investment Thesis Is Siebel for sale? Who's buying? In the second part of a two-part series, the author explains why she doubts Siebel would sell and why some of the big, familiar names would be unlikely buyers and what it means to investors. |
The Motley Fool January 26, 2005 Tom Taulli |
IBM Stands for ASP IBM has been rethinking its business. One critical path: the application service provider (ASP) model. |
CRM May 2006 Colin Beasty |
Barriers to CRM Success Tech obstacles to CRM success can be considerable, but others include process and people concerns -- read here about two companies' experiences. |
InternetNews September 12, 2005 Susan Kuchinskas |
Salesforce.com Launches App Marketplace On-demand software vendor Salesforce.com launched an application marketplace aimed at developing an ecosystem of third-party developers. |
The Motley Fool September 13, 2005 Tim Beyers |
Larry Ellison: At It Again This time, it's a $5.8 billion buyout of rival Siebel. So, if this deal passes regulatory muster, Oracle will have gained an enormous base of new customers. Investors, take note. |
CRM March 1, 2006 |
Secret of My Success: Getting More for the Money Here's how Citizens National Bank turned to a smaller CRM company for bigger results. |
Registered Rep. February 4, 2015 John Kador |
You Need to Fail Among most financial advisors, the subject of failure is still largely taboo, as welcome as a root canal performed by an IRS tax auditor. |
Fast Company Vivian Giang |
11 Famous Entrepreneurs Share How They Overcame Their Biggest Failure Many learned early on that failure is needed in success. |
The Motley Fool September 25, 2006 Anders Bylund |
SAP Fires Back at Oracle One angry word begets another. William Wohl, VP of SAP's global communications, took issue with three main points in Ellison's earnings report. Investors -- who's closer to the truth? |