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InternetNews
April 23, 2004
Miller & Joyce |
Wall Street Shifting to On-Demand Model Merrill Lynch's On-Demand Index signals investors are getting ready for pay-as-you-go (i.e. application service provider) software companies -- or at least learning how to value them as stocks.   |
InternetNews
June 15, 2005
Susan Kuchinskas |
Siebel Updates CRM OnDemand The fifth release in 12 months adds group calendaring and delegated task management. |
CRM
December 2004
Jason Compton |
It's Not Business As Usual As the CRM industry reinvents itself, 2005 promises both new opportunities and new challenges. Here are seven trends driving the transformation. |
InternetNews
September 30, 2004
Michael Singer |
Salesforce.com Tackles Outsourcing On Demand The San Francisco-based firm debuted a new on-demand business model it calls Supportforce.com. The goal is to address the growing number of companies that are outsourcing their customer service divisions. |
InternetNews
September 12, 2005
Susan Kuchinskas |
Salesforce.com Launches App Marketplace On-demand software vendor Salesforce.com launched an application marketplace aimed at developing an ecosystem of third-party developers. |
InternetNews
October 5, 2004
Michael Singer |
Siebel Colors Its CRM Blue Siebel Systems partners with IBM and others to build its Customer Relationship Management and Business Intelligence businesses. |
InternetNews
January 20, 2004
Jim Wagner |
Siebel Takes Telephones Out of the Call Center With the announced purchase of Ineto Services, the CRM On Demand provider gives small businesses the choice between a hosted or in-house service. |
The Motley Fool
July 6, 2007
Tom Taulli |
Dueling Fools: Salesforce.com Bull Investors, this company has earned its nosebleed valuation. |
The Motley Fool
April 24, 2007
Tom Taulli |
Salesforce.com's Platform to Profits Salesforce.com is expanding its platform for on-demand applications. While building this platform is certainly an ambitious move for Salesforce.com, the company has demonstrated that it knows how to follow through, and that it has a ripe market waiting. |
CRM
September 2003
Guglielmo et al. |
The 2003 Market Leaders (Part 1) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
CRM
April 2004
Lisa Picarille |
The Art of War Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it is the customers who will win. |
InternetNews
February 2, 2006
David Needle |
SAP Plays On-Demand Field SAP's on-demand solution is for customer relationship management and builds on the company's mySAP CRM software, a more traditional on-premises software solution. |
InternetNews
September 12, 2005 |
Oracle to Buy Siebel For $5.85 Billion Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems. |
CRM
September 1, 2004
Joshua Weinberger |
Hot Seat: Will Price Win the Battle for the Customer? In the CRM service industry, which preaches to companies "sell on service, not price," price points are becoming hotly contested as hosted and on-demand offerings multiply. |
CRM
October 2006 |
The 2006 Market Leaders, Part 1 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Amdocs... SSA Global Technologies... etc. |
InternetNews
March 29, 2005
Jim Wagner |
Siebel Launches 7th OnDemand Installment Officials say their commitment to hosted CRM is strong with latest OnDemand release. |
CRM
June 1, 2004
David Myron |
Hosting Hits Call Centers ASP and traditional CRM vendors alike are in a race to capture share of the hosted contact center market. |
CRM
December 1, 2005
Coreen Bailor |
Oracle's Quest for Siebel: Where Does NetSuite Stand? Commoditized technology puts the on-demand player in a fairly strong position. |
PC Magazine
June 14, 2004
John Clyman |
salesforce.com Enterprise Edition If you're looking for a comprehensive on-demand customer-relationship management tool that can streamline your sales and support processes, salesforce.com is an excellent choice. |
CRM
December 2003
Martin Schneider |
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. |
CRM
November 2009
David Myron |
Salesforce.com: One Leader. One Decade. $1 Billion. Salesforce.com has proven the importance of making sure its customers are successful. |
InternetNews
December 21, 2005
Susan Kuchinskas |
Salesforce Outage a Blow to On-Demand Sector? Salesforce.com confirmed that on Tuesday, some users experienced intermittent access for almost six hours. |
The Motley Fool
February 22, 2005
Tom Taulli |
On-Demand Is in Demand Salesforce.com's Marc Benioff is the cheerleader of the software industry's latest thing. And customers seem to love it. On the news of the company's latest earnings report, investors pushed up the stock 13% to $15.95. |
CRM
October 2005
Bailor et al. |
The 2005 CRM Market Leaders, Part 1 The CRM industry's impact -- especially in the small and medium business markets -- is growing more pervasive across industries and within organizations. Here's how the CRM leaders are driving the market and how they stack up against the competition. |
CRM
April 1, 2006
Alexandra DeFelice |
SAP's On-Demand Vision What can customers gain from the software giant's hosted offering? |
The Motley Fool
November 17, 2006
Tom Taulli |
Bidding for Software's Hall of Fame Salesforce.com is the darling of the software world, and it has staying power. Investors, as long as the company can continue to improve its platform and encourage innovation, it should continue to be a fast-paced grower for your portfolio. |
The Motley Fool
July 6, 2007
Rick Aristotle Munarriz |
Dueling Fools: Salesforce.com Bear Rebuttal The company needs to expand into other software categories to keep revving the growth. If that doesn't raise red flags, then you probably deserve what you get if you buy into Salesforce at these high prices. |
The Motley Fool
November 18, 2004
Tom Taulli |
CRM Software's Glass Slipper Custom CRM software developer Salesforce.com is still growing at warp speed, although it may take a natural dip in 2005. |
InternetNews
January 16, 2004
Susan Kuchinskas |
Salesforce.com's In-Office Appearance The hosted CRM provider uses Web services to send its customer information directly to Microsoft Office documents. |
InternetNews
May 25, 2004
Clint Boulton |
Siebel Exec Proposes 'Customer-driven Enterprise' A Siebel EVP touts the firm's hybrid theory of large enterprise application centers and hosted, on-demand CRM applications to fulfill customers' needs. |
InternetNews
January 20, 2006
Susan Kuchinskas |
Salesforce: The New Microsoft? Salesforce.com officially launched AppExchange, an online marketplace for applications certified to run as add-ons to salesforce.com's hosted customer relationship management and sales force automation applications. |
The Motley Fool
August 23, 2004
Tom Taulli |
Salesforce.com Surges The recently public Internet company definitely knows how to sell its solutions. In the second quarter, revenues surged 88% to $40.6 million from the same period a year ago. |
CRM
January 1, 2006 |
destinationCRM Dashboard Forrester's Top ERP Vendors... Salesforce.com Steps Up Service... NASD Is Probing Merrill Lynch Call Centers... Office Depot Sues Staples Over Google Ads... Siebel Reveals Its Next-Gen Approach... etc. |
InternetNews
June 23, 2004
Jim Wagner |
Salesforce IPO Hits the Street Shares of the managed software provider are in demand in its debut. Will Salesforce IPO Float All Boats? |
InternetNews
May 24, 2005
Susan Kuchinskas |
Accenture to Sell Salesforce.com Easy-to-customize on-demand software doesn't preclude the need for help in redefining business processes, the companies say. |
CRM
November 2009
Joshua Weinberger |
After the Revolution Salesforce.com was careening toward bankruptcy. Even Marc Benioff secretly feared his company's days were numbered. But then revenues picked up - and the revolution began in earnest. He's shown he can topple an industry - but can he lead one? |
The Motley Fool
June 24, 2004
Tom Taulli |
Salesforce.com Goes for the Close As expected, the company's IPO was red-hot. But it could be too hot for long-term investors. |
The Motley Fool
February 13, 2007
Tom Taulli |
I Love On-Demand Software delivered via the Internet instead of old-fashioned ways is turning out to be the next-big-thing in Corporate America. Here's how investors can benefit, too. |
InternetNews
January 28, 2004
Jim Wagner |
Salesforce.com, Nextel Blast CRM into the Air If most field sales folks use wireless e-mail devices, why not add CRM on their hip? |
CRM
October 1, 2005
David Myron |
Back to Double-Digit Growth There will likely come a time when not one, but all CRM application vendors in the large enterprise category offer a hosted solution. |
InternetNews
August 17, 2006
Michael Hickins |
Salesforce: More Than Just a Pretty SaaS Salesforce.com establishes new benchmarks and shows new revenue streams. |
CRM
April 1, 2005
Jason Compton |
Waiting for Wireless Can on-demand CRM developers cleanly cross over into offline operation? |
CRM
December 2005
Marshall Lager |
The Year in (P)review Looking back, and to the future: CRM trends and events to watch: Would you like fries with your subsidiary?... And Oracle acquired everybody else... We're not going to say "On-demand is in demand" again, but... Information, please... |
InternetNews
April 19, 2005
Jim Wagner |
Siebel: 'We Can Do Better' Partners and competitors circle the field, as Siebel's new leadership promises a bright future. |
The Motley Fool
February 28, 2005
Tom Taulli |
The Switzerland of Online Marketing? In the age of online advertising, companies need ways to measure results. That's where WebSideStory comes in. In the fourth quarter, revenues were $6.5 million, which was up 43% from the same period in 2003. |
The Motley Fool
May 23, 2006
Stephen Ellis |
Salesforce.com Needs a Reality Check Will Salesforce.com succeed in overcoming trends? Perhaps -- but you wouldn't know it from the stock price. Investors, tread carefully. |
InternetNews
December 6, 2005
Jim Wagner |
Microsoft's CRM For The Divisional Set Microsoft's Dynamics CRM 3.0 fills divisional roles within the enterprise. |
CRM
April 2004
Martin Schneider |
Breaking From Tradition No longer is the midmarket the dominion solely of regional systems integrators. Enterprise vendors and hosted CRM services are changing the way midmarket customers implement their CRM systems. |
The Motley Fool
February 24, 2006
Tom Taulli |
Today CRM, Tomorrow the World Salesforce.com is much more than CRM. It's about a new way to deliver software. With its brand, momentum, new product launches, and AppExchange, investors should expect the company's growth to continue to be strong rather than conservative. |
CRM
April 1, 2004
Ginger Conlon |
Midmarket Mavericks Companies in the segment have a bigger choice of better products with improved services. |
