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Bank Technology News
March 2001
David Rountree |
Up Today, Up Tomorrow Banks appear determined to sustain their leadership in technology as the virtual world creates ever new real-world threats to their traditional business models.   |
Bank Technology News
April 2001
David Rountree |
Customers Rule Today Long before the Internet, the customer was said to be king. But the Net appears to spell certain, if slow, death for banks that don't act accordingly... |
Bank Technology News
May 2002
David Rountree |
CRM the Hard Way Banks that are capitalizing on the wealth of CRM technology that does work are peopled by managers willing to work at it, every day... |
Bank Technology News
March 2002
David Rountree |
Getting Technology Right Don't tell bankers about the importance of financial IT... |
Bank Systems & Technology
February 21, 2008
Jim Eckenrode |
Exclusive TowerGroup Research Report: Bank Tech Spending in 2008 In light of the current market turmoil, North American banks appear to be approaching technology planning and budgeting for 2008 with caution. |
Bank Technology News
February 2002
Louise West |
Good News for CRM and Outsourcing Vendors Despite the economic slump, banks in Europe are still prepared to spend on certain areas of IT... |
Bank Technology News
June 2002
Joseph McKendrick |
Making IT Work Bank spending on technology continues to advance slowly, as institutions focus on making better use of the tools at hand. |
Bank Technology News
July 2001
David Rountree |
Banks' Embrace Gains Urgency Sure, staff meetings are no fun in a testy economy, but at least "contact" efforts have a pulse... |
Bank Technology News
December 2001
David Rountree |
Best of the Newest! In 2001, the "best" financial technology is defined by clear evidence of a timely ROI or a direct tie to customer relationships... |
Bank Technology News
April 2001
David Rountree |
Customers Blast Service in Exit Poll at Branches A consulting firm recently button-holed U.S. bank customers as they were leaving branches of major institutions on both coasts and the Midwest. The results of the poll are enough to make a marketing executive weep openly... |
Bank Technology News
November 2001
David Rountree |
Securities Industry Grapples with STP Challenges To completely automate the trade process, U.S. firms will have to spend billions to overcome a bevy of complex obstacles... |
Bank Technology News
February 2002
David Rountree |
Technology Vendors Challenged to Demonstrate ROI -- Now With the economy's performance remaining tepid at best in early 2002, selling hardware, software and IT services to banks will be a tough job for even the larger players in the industry... |
Bank Technology News
October 2001
David Rountree |
Consumers Grow Comfortable With IT Wealth management services to be sought by not-so-wealthy households... |
Bank Technology News
March 2002
Karen Epper Hoffmann |
Online Banking Aligns Practices Now that the initial online flurry has subsided, Web-based banks are looking at ROI potential... |
Bank Technology News
July 2006
John Adams |
Measuring Branch Performance: Taking The Guess Out Of The Gaps Deciding how to rate a branch's bottom line can be sticky for banks. Can a Canadian firm's "blueprint" tool bring a distant footprint into focus? |
Insurance & Technology
November 26, 2003
Bisker & Saccocia |
2004 Insurance IT Spending To Increase...Slightly TowerGroup forecasts point to emphasis on closing the gap between IT spending and strategic business operations. |
Bank Technology News
June 2001
Jan Jaben-Eilon |
Looking for Payback from CRM For banks, good CRM starts with a good business culture... |
Bank Systems & Technology
August 2, 2005
Deena M. Amato-McCoy |
The Tailored Sell Tired of losing customers to competitors, many banks are restructuring corporate cultures and making customer-centric, cross-selling marketing strategies an enterprisewide priority. |
Bank Technology News
September 2001
Patricia A. Murphy |
Why WingspanBank Couldn't Stay Aloft Great idea, poor implementation, analysts conclude... |
Bank Technology News
August 2003 |
By The Numbers One of the major effects of check-image exchange is the eventual elimination of the float. The annual value of the float is about $5 billion, say banks, even in today's low-rate environment. |
Bank Systems & Technology
November 1, 2006
Nancy Feig |
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically. |
CIO
June 1, 2002
Stephanie Overby |
The Little Banks That Could Faced with growing competition from the big guys, the little engine that could -- in this case, small and midsize banks -- are using CRM to make it over the mountain |
Bank Technology News
May 2001
Maria Bruno |
CoreProfit Tackles Profitability from the Bottom Up Company turns profitability models upside down so that banks look at customer costs first... |
Bank Technology News
October 2001
Amy Newell |
CRM: A Solution Evolution Some of financial institutions' latest dilemmas in customer relationship management don't involve technology, but rather how to complement it... |
U.S. Banker
November 2007
Lee Conrad |
In Pay Raises, Small Banks Outpace the Broader Industry According to America's Community Bankers' annual compensation survey, chief information officers/chief technology officers saw an 11.2 percent increase in their base salaries at community banks between 2006 and 2007. |
Bank Systems & Technology
August 3, 2005
Peggy Bresnick Kendler |
Core Systems To Improve To improve customer service, product development, regulatory compliance and fraud prevention, banks must transform their core systems to enable more agile business processes. |
Bank Systems & Technology
November 21, 2007
Jim Eckenrode |
Taking Its Lumps and Moving On Despite the subprime meltdown banks will continue to invest in certain IT areas, including front-end customer management systems, new-account opening processes, mobile banking and payments, and, of course, compliance. |
Wall Street & Technology
November 27, 2007
Crosman et al. |
2008 IT Budgets Up More Than 10% for Financial Services Firms Results of a comprehensive survey of top executives at Wall Street firms, banks and insurance companies found their IT budgets for next year are more than 10% higher than 2007. |
Bank Systems & Technology
January 3, 2006
Maria Bruno-Britz |
Opportunity Calling In their ongoing quest to increase revenue and retain customers, banks have redoubled their efforts to find and implement cutting-edge technologies and strategies to identify sales opportunities and improve service -- sometimes with mixed results. |
Bank Systems & Technology
October 30, 2007
Maria Bruno-Britz |
Telecom Technology Factors Into Banks' Competitive Strategies Banks are thinking more strategically about their telecom deployments. |
Bank Systems & Technology
February 1, 2007
Anthony O'Donnell |
Educated Opinions: 2007 Bank Technology Forecast Industry experts give their forecasts for bank technology in 2007. |
Bank Technology News
March 2007
Glen Fest |
Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers. |
Bank Systems & Technology
January 31, 2006
Peggy Bresnick-Kendler |
Demographic Trends How are retail banking customer demographics changing? What is the significance of these trends? |
Bank Systems & Technology
December 1, 2005
Phil Britt |
High Tech, High Touch and High Net Worth As banks attempt to expand their private banking operations to attract high-net-worth customers, they're enhancing their support technologies to provide better customer service, improve profitability, and expand product and service offerings. |
Bank Systems & Technology
November 11, 2007
Feig & Bruno-Britz |
Shaping the Future From management shakeups at some of the top financial institutions to fallout from the mortgage crisis, big changes are in store for the banking industry in 2008. |
Bank Technology News
January 2001
David Rountree |
Bye, Bye CRM, Hello CMR Not quite, researchers say, though RDS promotional material proferred the latest BAI research as proof that customer relationship management is "disappearing"... |
Bank Technology News
May 1, 2008
Anthony Malakian |
Turns Out, If You Build It They'll Stop Coming Lowered branch transaction volume may not have been the intended result of a successful remote-deposit capture campaign, but that is exactly what's happening. |
Bank Technology News
January 2002
Joseph McKendrick |
Branch Automation Tools Open New Channels The newest technology focuses on helping data to be everywhere at once... |
Bank Systems & Technology
March 29, 2006
Maria Bruno-Britz |
Sticking With the Tried and True The days when large U.S. banks could sustain their old core systems on the IT version of life support are numbered, according to TowerGroup. |
Insurance & Technology
November 19, 2007
O'Donnell et al. |
Financial Services Firms Increasing Spending, But Priorities Differ If the confidence of financial services firms was shaken by this year's subprime mortgage lending crisis, it certainly isn't reflected in their IT budgets for 2008, judging by a joint survey of insurance companies, banks and securities firms. |
U.S. Banker
April 2008
Chris Bledsoe |
Funds-Transfer Pricing? Just Say No. Is funds-transfer pricing worthwhile? |
Bank Systems & Technology
November 24, 2007
Bruno-Britz et al. |
Financial Institutions to Increase Spending Modestly On IT In 2008 Amidst the doom and gloom of the credit crunch, a down housing market and talk of an impending recession, financial institutions still see the need for investing in technology to stay competitive and compliant. |
Bank Systems & Technology
December 1, 2006
Katherine Burger |
What an Experience How can banks achieve growth and customer-retention goals when the products and services they offer are highly commoditized? |
FDIC FYI
November 26, 2002 |
Quarterly Banking Profile Commercial Banking Performance, Third Quarter 2002 Gains on securities sales keep earnings near record level... Weakness in overseas operations limits industry profits... Margins improve at community banks, decline at larger institutions... Strong mortgage demand fuels growth in loans... Asset-quality problems continue to grow at large banks |
Bank Technology News
March 2001
David Rountree |
Using Technology to Execute Business Strategy 2001 is a year in which banks will do a better job of using technology to execute strategy, rather than depending on IT to be the strategy... |
U.S. Banker
October 2001
Neckopulos & Pihl |
Challenge: Integrating the Channels Andersen Business Consulting says banks must integrate all delivery channels to be successful... |
The Motley Fool
November 14, 2006
Dan Caplinger |
Banker, Broker, or Both? Be careful to figure out which hat your bank's employee is wearing. The key to dealing with bank-based brokers is to know exactly what you're being offered at all times. |
InternetNews
May 17, 2004 |
Securities Industry IT Spend to Hit $71.5 Billion While double digit increases are long gone, the Tower Group finds North American securities industry IT spending on the rise. |
U.S. Banker
May 2007
Lee Conrad |
How Best to Spur Usage Of Untapped Lines of Credit? Only 60 percent of homeowners with equity lines of credit have accessed them in the past year. To nudge the other 40 percent, banks might consider hybrid loans and better analysis of customer data. |
Bank Systems & Technology
March 30, 2007
Peggy Bresnick Kendler |
What It Takes to Serve the Small and Mid-Size Business Market Banks looking to build their presence in the small and mid-size business market should focus on providing online tools that can help these customers become more efficient in handling their cash management and payment needs. |
