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The Motley Fool
January 23, 2006 |
All About Online Banking You may not need your bricks-and-mortar branch as much as you thought.   |
Bank Systems & Technology
May 21, 2007
Katherine Burger |
Online Banking Growth Outpacing That of Call Centers, Branches, ATMs, TowerGroup Report Says According to a recent report, online banking is increasing in use at an annual rate of 27% -- compared to 7% for the call center, 1.4% for the branch and only 0.5% for ATMs. |
The Motley Fool
September 7, 2005 |
How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips. |
Bank Technology News
March 2002
Karen Epper Hoffmann |
Online Banking Aligns Practices Now that the initial online flurry has subsided, Web-based banks are looking at ROI potential... |
Bank Technology News
May 2001
Karen Epper Hoffman |
Banks Get The Big Picture on iTV As interactive television makes a debut in more American homes, financial experts say iTV's potential impact on banking is worth a second look... |
Bank Technology News
April 2004
Melissa Solomon |
Easy-to-Use Sites Bring Bank Returns Web initiatives are paying off in terms of customer satisfaction. |
Finance & Development
September 1, 2002
Nsouli & Schaechter |
Challenges of the "E-Banking Revolution" Electronic banking is the wave of the future. It provides enormous benefits to consumers in terms of the ease and cost of transactions. But it also poses new challenges for country authorities in regulating and supervising the financial system and in macroeconomic policy. |
Bank Technology News
October 2001
David Rountree |
Consumers Grow Comfortable With IT Wealth management services to be sought by not-so-wealthy households... |
Bank Systems & Technology
November 1, 2006
Nancy Feig |
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically. |
Bank Technology News
August 2007
Alenka Grealish |
The Web: Mature, Yet New Internet banking shows signs of maturing but few signs of aging as innovation continues to flow. |
Bank Systems & Technology
December 1, 2005
Phil Britt |
High Tech, High Touch and High Net Worth As banks attempt to expand their private banking operations to attract high-net-worth customers, they're enhancing their support technologies to provide better customer service, improve profitability, and expand product and service offerings. |
Bank Technology News
June 2007
Glen Fest |
Mobile Banking: Mobile Banking is Finally Almost Here. Really. An adoption surge, fueled by user technology and industry convergence, is expected to propel mobile banking's march to the financial services mainstream within three years. |
Bank Technology News
August 2001
David Rountree |
Internet Banking Is About Banking, Not the Net Internet banking is about banking, not bells and whistles. The technology behind it -- a moving target itself -- is routinely assessed in the abstract, with the inevitable confusion of messenger and message... |
The Motley Fool
April 1, 2004
Selena Maranjian |
How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money. |
Bank Technology News
August 2001
David Rountree |
Surveying the Online Banking Channel Once seen as the best thing since sliced bread, Internet banking is taking its place as one key channel among several customer touchpoints... |
AskMen.com
Terence Channon |
Online Banking Your bank may offer you access to more services online than you think -- services that might make your life a whole lot easier if you use them properly. |
Bank Systems & Technology
September 17, 2007
Nancy Feig |
Age Matters When it Comes to Channel Preference Though generational differences greatly influence consumers' banking behavior and young consumers have a clear preference for online banking, traditional channels still are important for servicing all generations, two recent surveys suggest. |
Wall Street & Technology
February 14, 2006 |
Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report. |
Bank Technology News
December 2005
John Engen |
Web Banking: Europe's ING Direct Bucks U.s. Tradition ING Direct is one of the fastest-growing institutions in the U.S., with a strategy that treats banking as a price-sensitive commodity and other banks' customers as easy pickings. |
Bank Systems & Technology
December 23, 2007
Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry. |
Bank Systems & Technology
February 1, 2007
Kere Lewis |
Banks to Explore Channel Optimization In 2007, many banks will explore channel optimization and the alignment of products and services with sales and service delivery channels to balance a positive customer experience with the need to better control costs. |
CRM
February 14, 2011
Koa Beck |
Mobile Banking to Increase Five-Fold Over the Next Five Years A Forrester forecast indicates one in five American consumers will be using online banking by 2015. |
Bank Systems & Technology
November 1, 2006
Phil Britt |
Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers. |
Bank Systems & Technology
July 29, 2008
Lance Drummond |
Mobile Banking: Weighing the Lessons Learned On its way to growing its mobile banking customer base to more than 1 million users, Bank of America has successfully addressed a number of technological, cultural and marketing-related issues. |
Bank Technology News
March 2007
Glen Fest |
Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers. |
U.S. Banker
October 2001
Neckopulos & Pihl |
Challenge: Integrating the Channels Andersen Business Consulting says banks must integrate all delivery channels to be successful... |
Bank Technology News
November 2001
David Rountree |
Importance of Online Banking While generally satisfied with the services they're using today, corporations are on the lookout for more and better Web banking capabilities... |
Bank Technology News
March 2001
David Rountree |
Up Today, Up Tomorrow Banks appear determined to sustain their leadership in technology as the virtual world creates ever new real-world threats to their traditional business models. |
Bank Technology News
March 2002
Daniel A. Joelson |
Latin America Uncovers Internet Banking Leaders Economic conditions won't bury the growth of online banking in the region... |
Bank Systems & Technology
January 30, 2008
Maria Bruno-Britz |
City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before. |
Bank Director
3rd Quarter 2010
Jack Milligan |
The Big Retail Showdown Despite countless warnings that the industry has hit a wall on brick-and-mortar viability, lots of financial institutions are holding their ground, determined not to let this era become branching's last stand. Can branches remain profitable once the dust settles on the current economy? |
Bank Systems & Technology
January 31, 2006
Peggy Bresnick-Kendler |
Demographic Trends How are retail banking customer demographics changing? What is the significance of these trends? |
CRM
September 8, 2015
Dan Moultrie |
Financial Institutions Should Bank on Knowing Their Customers Finding out what customers want, and how they prefer to interact, is to key to profitability. |
InternetNews
December 22, 2003
Colin Haley |
Interest in Online Banking Grows Barring a major security breach, U.S. consumers will increasingly turn to bank Web sites, a new study concludes. |
Bank Technology News
December 2001
David Rountree |
Best of the Newest! In 2001, the "best" financial technology is defined by clear evidence of a timely ROI or a direct tie to customer relationships... |
U.S. Banker
July 2009
Glen Fest |
The Dollars and Sense of Going Mobile Banks that latched onto mobile banking a few years ago were more interested in first-mover advantage than profitability. |
Bank Technology News
March 2010
Daniel Wolfe |
Channel Surfing When Wells Fargo offered text-message banking services to both online and non-online banking customers in a recent offering, it revealed a major step in distinguishing mobile from Web banking, a goal long discussed and now being put into practice. |
Entrepreneur
December 2006
Rosalind Resnick |
Extra Effort It is important for small businesses to find a bank that can provide them with good service. |
Bank Systems & Technology
April 6, 2009
Orla O'Sullivan |
Internet Banks Poised to Prosper Amid Crisis As consumers seek the best rates and banks look to cut costs, direct banks will enjoy a surge in deposits, and branch traffic will stagnate, TowerGroup predicts. |
Bank Systems & Technology
February 21, 2008
Jim Eckenrode |
Exclusive TowerGroup Research Report: Bank Tech Spending in 2008 In light of the current market turmoil, North American banks appear to be approaching technology planning and budgeting for 2008 with caution. |
U.S. Banker
May 2005
John Engen |
Brand Envy Lured by fat profits, new charters and technology, commercial companies are branching out into banking. But none has the potential to do more damage to banks than Wal-Mart. Can traditional banks compete with this retailer? |
Bank Technology News
September 2007
John Engen |
Mobile Banking's Second Act Some in the banking industry see mobile banking as the channel of the future. |
The Motley Fool
August 15, 2006 |
Banking Alternatives Investors, don't think you're stuck with Federated First Financial. You might do better elsewhere. |
Bank Technology News
January 2003
Charlotte Dunlap |
CIBC Reuses As It Renews Banks are being advised to invest in component-based technology, which would permit a bank to reuse the same application across multiple business lines. |
Bank Systems & Technology
May 26, 2009
Maria Bruno-Britz |
Financial Crisis Will Speed Adoption of Mobile Banking TowerGroup research shows that 2009 will be the year m-banking goes mainstream as consumers seek more immediate access to their financial status. |
Bank Technology News
May 2003 |
By The Numbers When it comes to customer service, bank customers still want to talk to an actual person when they dial into a call center, but that may change. |
Bank Systems & Technology
July 1, 2005
Steven Marlin |
Banking for the 21st Century Since launching one of the first Internet banking sites 10 years ago, Salem Five Bank continually has melded technology to meet changing business requirements. Here's an interview with the firm's senior vice president of e-commerce on overcoming technology challenges. |
InternetNews
November 15, 2007
Kenneth Corbin |
AT&T, Qualcomm Hope to Cash in on Mobile Banking AT&T debuts a banking service, while Qualcomm snaps up a technology vendor. |
Bank Systems & Technology
July 9, 2009
Maria Bruno-Britz |
Jibun Bank Takes Direct Banking to the Mobile Phone Japan's Jibun Bank uses the mobile phone as its primary delivery channel. |
Bank Technology News
December 2001
Brian O'Connell |
ATMs Get Web Savvy Banks and retailers have found a new service channel with which to lure consumers... |
