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CRM
October 1, 2007
Anupam Agarwal |
Keeping Pipeline Insights Actionable Existing CRM technology assets can drive incremental growth by improving sales pipeline management.   |
CRM
December 2013
Jim Dickie |
Manage Forecasts with Metrics, Not Hunches Look to big data, sales analytics for accurate insights. |
CRM
January 2014
Denis Pombriant |
Data Drives Metrics Gain a clear understanding of the state of your sales pipeline |
CRM
September 2014
Sarah Sluis |
Yahoo Sees Crystal-Clear Sales Forecasts with C9 Analytics Sales operations shift focus from number-crunching to pipeline analysis. |
CRM
May 25, 2015
Oren Smilansky |
InsightSquared Offers Sales Pipeline Analytics on Salesforce's AppExchange Detailed views of past pipeline activity allow organizations to put together better sales strategies. |
CRM
November 4, 2015 |
Zoho Launches Motivator, a Gamification Tool for Sales Teams Zoho Motivator helps companies increase sales team engagement. |
CRM
November 2012
Leonard Klie |
Companies Struggle to Manage Customer Analytics A Forrester report highlights big data challenges companies face. |
CRM
January 23, 2015
Leonard Klie |
Clari Offers Free Sales Pipeline Stress Test With a five-minute setup, sales execs can see at-risk deals to drive immediate action. |
CRM
November 7, 2014
Venkat Rangan |
3 Ways Data Science and Data Exhaust Can Optimize Revenue Get a clear window into sales pipelines. |
CRM
August 26, 2011
Rajaram & Manasa |
The Next Frontier in Call Center Analytics Investing in operations is not enough. Ideally, companies would invest unlimited funds into ensuring that each and every customer receives a personal, efficient call center experience. |
Information Today
August 6, 2013 |
FirstRain Introduces Market Insights for Big Data Analytics FirstRain caters to enterprise sales and marketing teams with its Customer Insights analytics solution, and Market Insights is the next step in helping companies translate their marketing strategies into easily interpreted data. |
CRM
December 1, 2005
Colin Beasty |
Business Problem: Managers Can't Forecast Sales Tech Solution: Sales Forecasting Tools. Sage Software's ACT!... Salesnet Standard Edition... Entellium's eSalesForce... |
CRM
September 4, 2015
Micheline Nijmeh |
Why Personalization Has Become Critical to the Sales Process With information literally at everyone's fingertips, the best way to stand out is to personalize. |
CRM
March 2011
Donna Fluss |
Realizing the Benefits of Speech Analytics Initially for contact centers, the Holy Grail for marketing and customer service organizations has widened its scope. |
CFO
July 15, 2011
David Rosenbaum |
Now You See (Some of) It Sales-force automation tools can illuminate what's in the sales pipeline, but smart CFOs know that success also requires the ability to see what's not there. |
CRM
April 23, 2015 |
AnswerDash Launches New Web Analytics Features AnswerDash Analytics provide instant insight into Web users' behavior. |
CRM
March 1, 2008
Anupam Agarwal |
Bringing Science to Sales Existing CRM deployments can help with mastering the art of the deal. |
IndustryWeek
April 7, 2010
Adam Gordon |
Eight Ways to Critically Evaluate a Forecast Don't get caught up in 'worthless' prediction measures, such as long-range, detailed forecasts. |
CRM
August 4, 2015
Oren Smilansky |
Brainshark Adds Analytics to the Sales Accelerator Improved analytics give reps a fuller picture of rep performance throughout the sales cycle. |
CRM
August 2012
Van der Linden & Jain |
Bringing Science to the Art of Sales Seven principles for boosting business through analytics. |
CRM
January 2007
Jim Dickie |
Nobody Can Stop the Shopping The CRM watchwords in the new year may well be shop till you drop. Many companies will continue to purchase additional technology throughout 2007, despite previous large-ticket expenditures. |
CRM
January 2013
Woody Driggs |
Add Customer Satisfaction Through Analytics Companies need to improve customer value to boost profitable growth, gain insights into customers' profitability and lifetime value, and monitor customer behavior across multiple channels and social media |
CRM
August 2011
Chan & Hernandez |
CRM Analytics: Shifting the Balance What's relevant to customers and sustainable for businesses? |
Search Engine Watch
May 3, 2006
Shari Thurow |
Multichannel Metrics: Managing the Sea of Data Paying attention to web metrics is an increasingly important aspect of search marketing, with methodologies, processes and tools that can dramatically lift marketing and business performance. |
Wall Street & Technology
May 31, 2007
Kyle Duckers |
Savvy Financial Services Firms Tap Employee Intelligence For Strategic Decision Making The challenge for most capital markets firms is not a lack of raw data, but a lack of context and insight based on that information. |
CRM
February 2004
Martin Schneider |
Get Smart! Enterprises are relying more and more on analytics to derive added value from their CRM systems. Here are the latest trends and hot analytics tools giving organizations better insight into their businesses. |
CRM
May 2013
Kelly Liyakasa |
Predictive Analytics: The Futurists' Formula Unlock customer insights that increase sales. |
IndustryWeek
April 1, 2009
David Blanchard |
Better, Faster, Cheaper... and Smarter As risks increase in the marketplace, supply chains are evolving into more intelligent and interconnected networks. |
CRM
October 2015
Leonard Klie |
The Age of Speech Analytics Is Close at Hand The Johnny-come-lately in contact centers is poised to become Johnny-on-the-spot |
CRM
November 12, 2012
Judith Aquino |
Attensity Rolls Out Analytics Suite for Product Launches The New Product Introduction solution lets marketers track online sentiment around new releases. |
CRM
July 1, 2009
Donna Fluss |
Contact Centers and the Age of Analytics A variety of applications promise revenue generation and cost reduction. |
CRM
June 2014
Jim Dickie |
A Case for Sales Coaching When time is short, technology may have the solution. |
CRM
August 22, 2014
Sean Gordon |
5 Ways Small Data Can Be More Valuable than Big Data Real-time information lets your business act more quickly. |
CRM
February 2014
Sarah Sluis |
Sales Management Tools and Trends to Watch How to transform selling through coaching, collaboration technology, and sales analytics. |
CRM
November 2014
Donna Fluss |
Speech Analytics Is Starting to Make a Difference With skilled analysts behind them, these solutions can enhance the customer journey. |
CRM
July 17, 2012 |
Salesforce Radian6 Delivers New Insights An expanded partner ecosystem also caps the Radian6 social media monitoring and listening tool. |
CRM
December 2010
Robert Wollan |
Analyzing the New Customer Customer analytics are emerging as a competitive advantage |
Pharmaceutical Executive
October 1, 2010 |
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. |
HBS Working Knowledge
March 13, 2006 |
Use a Rolling Forecast to Spot Trends An excerpt from Jeremy Hope's new book, Reinventing the CFO, on the concept of the rolling forecast as a flexible and meaningful supplement or alternative to traditional business measures. |
CFO
July 15, 2009
Alix Stuart |
Imperfect Futures Is business forecasting an art, a science, or an exercise in futility? As the recession drags on, companies rethink their attitudes, and their approaches. |
CRM
June 19, 2015
Oren Smilansky |
Salesforce Unleashes Sales Wave Analytics App, Updates Marketing Cloud At its Connections conference this week, Salesforce announces tools to help the entire organization. |
CRM
November 2015
Donna Fluss |
Speech Analytics Is Important to Your Future Analyzing what your customers say to agents can have huge operational benefits across an enterprise |
CRM
April 2013
Barton Goldenberg |
The Future Is Now for Data Analytics Turn data insights into customer excellence. |
CRM
October 2009
Christopher Musico |
Driving Bigger Sales Down Under The TAS Group steers FleetPartners toward its sweet spot with an influx of higher-quality deals. |
IndustryWeek
April 20, 2011 |
Portrait of Supply Chain Visibility Before you can reduce your inventory levels, you need visibility throughout your supply chain. |
CRM
May 1, 2007
Colin Beasty |
Required Reading: Analytics: A Winning New Way In Competing on Analytics: The New Science of Winning, Thomas Davenport and Jeanne Harris argue that companies need analytics to make better decisions and extract maximum value from their business processes. |
AFP eWire
April 12, 2011 |
Creating a Healthy Prospect Pipeline The prospect pipeline places cohorts of prospects at different stages of the development cycle and then measures their progress as they move from an unqualified lead to a donor. |
CRM
July 20, 2015 |
Talend Joins the Salesforce Analytics Cloud Ecosystem The new integration lets users move their data into the Salesforce Analytics Cloud. |
CRM
April 2014
Leonard Klie |
3 Reasons to Boost Your Contact Center's Strategic Value Today's solutions are lower in cost, offer predictive capabilities, and require less technical know-how to operate. |
CRM
August 20, 2015 |
Accenture Launches Advanced Analytics for Telcos New analytics applications help telecommunications services providers plan for call volume, network incidents, pricing, revenue, and IT governance. |
