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InternetNews
July 12, 2010 |
Microsoft Reveals Details of Dynamics CRM 2011 The first public beta of Microsoft's customer relationship management software, with stronger integration among other features, is coming this September.   |
InternetNews
December 28, 2010 |
Software Year in Review: Top CRM Stories of 2010 When it comes to the popular topic of CRM, Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's most popular articles. |
CRM
January 2007
Jim Dickie |
Nobody Can Stop the Shopping The CRM watchwords in the new year may well be shop till you drop. Many companies will continue to purchase additional technology throughout 2007, despite previous large-ticket expenditures. |
CRM
September 24, 2013
Sarah Sluis |
Simplify360 Announces Integration with Salesforce.com Update will let companies create leads or cases from social media conversations. |
CRM
October 2010
Lauren McKay |
A Healthy Dose of User Adoption UnitedHealthcare overhauls its CRM program to embrace an on-demand solution that users will actually use. |
CRM
October 2010
Barton Goldenberg |
A Quarter-Century in CRM An industry veteran looks back at the lessons learned over the course of 25 years. |
CRM
August 2010
David Myron |
Social CRM Gains Social Acceptance The emerging tools and technologies have already influenced the outcome of this year's CRM Market Awards. |
InternetNews
December 7, 2010 |
Salesforce Launches Database.com Rivalry with Oracle intensifies as CRM leader Salesforce debuts its standalone, cloud-based database offering, promising an open platform to extend its service-oriented model. |
CRM
October 18, 2004
Jason Compton |
How to...Select a CRM Implementation Partner Hands-on advice to ensure CRM success. |
InternetNews
November 4, 2008
Richard Adhikari |
Salesforce Pushes Enterprise Collaboration As it moves more strongly into the cloud, Salesforce.com is also moving strongly into making collaboration easier. |
InternetNews
September 9, 2010 |
Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements. |
CRM
December 2010
Lauren McKay |
Locking Up Data To Unlock Leads Astadia and Salesforce CRM help a data-hosting firm increase annual revenue by 200 percent to 300 percent. |
CRM
September 2010
Lauren McKay |
Retired and Retried A unit of Prudential Financial invests in Salesforce.com to revive a lethargic sales and customer retention program. |
InternetNews
February 20, 2009
Richard Adhikari |
Can Oracle's CRM Moves Make Waves? The tough economy and the lure of big bucks may be behind push into on-demand CRM. Is Salesforce.com feeling the pressure? |
CRM
July 29, 2011
Reza Soudagar |
Is Vanilla Enough for You? Many large companies opt to use a cloud-based CRM point solution. |
CRM
September 2004
Britt et al. |
The 2004 Market Leaders CRM vendors have individually and collectively worked to build confidence in the discipline, and those efforts are paying off. Read on to see what companies prevailed from 2003, and how others are leaving an indelible mark on the industry. |
CRM
September 1, 2006
Jessica Sebor |
Microsoft: Expecting a Live Baby Has the software giant's on-demand application incubated for too long? To whatever extent CRM Live succeeds, the last word may be what it says about the direction of the industry as a whole. |
CRM
February 2, 2004
Roylene Rhodes |
American Medical Response To ensure success, medical transportation and 911 services firm American Medical Response made CRM integral to its daily processes. |
CRM
June 2, 2011
Brittany Farb |
SaaS CRM Deployments Fuel Competition Researchers rate Microsoft and Salesforce.com as leaders within the Value Matrix, while Sage and SAP are ones to watch. |
InternetNews
April 3, 2009
Andy Patrizio |
NetSuite Builds a Bridge to Salesforce.com NetSuite has announced new integration functionality between its enterprise resource planning and financials software and Salesforce.com customer relationship management on-demand software. |
InternetNews
February 17, 2011 |
Microsoft Expands Dynamics CRM 2011 Options The initial release of Dynamics CRM 2011 ran in Microsoft's cloud, but now the software giant is giving customers more options. |
CRM
January 2014
Sarah Sluis |
Risk-Proof Your CRM System Focus on the people and the process, not the technology. |
CRM
June 22, 2012
David Mattson |
Combine Sales Training and CRM for a Winning Environment Many people look at sales training and CRM as two separate functions that operate independently of one another. Would it surprise you to hear that they actually complement one another, and that sales training should always include consideration of the CRM strategy? |
CRM
November 2009 |
The Next Billion: A CRM Magazine Special Report In 1999, Marc Benioff's Salesforce.com went looking for the end of software, and a decade later found its first billion-dollar year. Now it's looking for the next billion. |
CFO
July 15, 2011
David Rosenbaum |
Now You See (Some of) It Sales-force automation tools can illuminate what's in the sales pipeline, but smart CFOs know that success also requires the ability to see what's not there. |
The Motley Fool
November 23, 2010 |
HP to Sign Deal With Salesforce, May Dump Oracle Siebel If the deal happens, this would represent significant shift within the technology industry. |
InternetNews
August 17, 2010 |
Wall Street Hopes Salesforce Stays Hot The on-demand CRM and business applications provider is trading at a rarefied price and, thus far, its sales and earnings have justified the lofty valuation. |
CRM
July 1, 2007
David Myron |
Eat Your Vegetables Trying to convince a salesperson to use a CRM system is not unlike trying to convince a child to eat vegetables. Focus on providing value to salespeople and to the company. |
InternetNews
December 6, 2010 |
Microsoft Targets Salesforce Customers Just in time for Salesforce's big Dreamforce conference, Microsoft makes a bid to win over new customers. |
InternetNews
February 26, 2007
Michael Hickins |
Salesforce to Offer Wall Street Support Salesforce.com will offer a new wealth management tool and announce its Merrill Lynch win. |
CRM
November 2009
Christopher Musico |
Buzzer Beater Comcast-Spectacor takes a shot - and scores more revenue for email campaigns - with Salesforce.com. |
InternetNews
March 11, 2008 |
Oracle Adds Web Software, Takes On Salesforce Oracle introduces applications for BlackBerry devices and personal Web portals. |
InternetNews
July 17, 2006
Andy Patrizio |
CRM Summer Update From Salesforce.com Salesforce.com today announced the availability of Summer '06, the 20th release of its on-demand customer relationship management software. |
CRM
October 23, 2015
Richard Woolf |
How to Leverage CRM to Build a Killer Sales Team Get your reps up to speed on your system, then get them to actually use it -- every day. |
CRM
April 2008
Jim Dickie |
The Poker Dynamics of CRM Today's companies are finding a full house of technology options. |
CRM
April 2003
Jason Compton |
Creating a Uniform Sales Culture How Allied streamlined 30 varied sales strategies into one. |
InternetNews
March 30, 2011 |
Salesforce.com Pays $326 Million for Radian6 Salesforce.com acquires social CRM vendor in an effort to boost social media monitoring. |
InternetNews
May 3, 2011 |
Salesforce Closes $326 Million Deal for Radian6 Salesforce.com completes its acquisition of social CRM vendor - what happens now? |
CRM
November 2005
Barton Goldenberg |
Keeping the Faith A tale of two companies' CRM implementation experience -- one a raving success and the other now in a six-month delay. Here's what happened and why business process improvements matter. |
CRM
July 1, 2005
Colin Beasty |
To Open Source or Not to Open Source Recent debuts by SugarCRM and Salesforce.com could jump-start an industry space. |
CRM
April 3, 2015
Martin Doyle |
Don't Let Bad Data Ruin Your CRM To increase CRM adoption, give your staff the information it needs. |
CRM
March 13, 2015
Daniel Sarfati |
Measure CRM Usage to Optimize Business Processes Current tools leave insight lacking when it comes to employee interaction. |
CRM
January 21, 2005
Jason Compton |
Enterprise CRM: Change Is Inevitable Vendors, strategies, and focus are all certain to evolve in 2005. |
CRM
June 17, 2014 |
PeopleLinx Integrates Social Selling with Salesforce Enterprises can now combine CRM with PeopleLinx's social marketing and sales platform. |
CRM
November 1, 2005
Lior Arussy |
The Art of Selling IT IT professionals need to add a new skill -- selling -- to their CV to ensure the complete success of CRM implementations. Without user excitement, no CRM project will capture the complete value and business benefits. |
CRM
March 1, 2006
Colin Beasty |
A Wireless Emergency MedicalDispatch's salespeople were struggling to access Salesforce.com using the Web browser on their handhelds. The company chose Sendia and its WorkSpace CRM wireless software that constantly checks for new information within Salesforce.com. |
CRM
November 6, 2012
Leonard Klie |
Social Adds to CRM's Appeal Nucleus Research's Value Matrix highlights new functionality and integration capabilities. |
CRM
November 2009
Joshua Weinberger |
CRM on Twitter: November 2009 What do Twitter users think of Salesforce.com? |
CRM
August 2010
William Band |
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. |
CRM
July 2007
Marshall Lager |
The Alignment CRM capabilities and business processes enable technology to shine. |
