Similar Articles

Browse Main Topics:

Business
Computers & Electronics
Education & Reference
Entertainment & Leisure
Family & Home
Finance & Investment
Health
Internet
Pets & Animals
Science & Technology
Society, Politics & Culture
Sports & Recreation

Similar Articles

CRM March 2015 Oren Smilansky	The 2015 CRM Service Elite: NewVoiceMedia Helps Cancer Charity with Fundraising Efforts New insights give the Canadian Cancer Society in Saskatchewan a running start on its Relay for Life event.
CRM March 2015 Leonard Klie	The 2015 CRM Service Elite: Genesys Helps Michigan Aid Families in Need Call center technology makes reaching help one less hurdle for struggling parents.
Energize July 2010 Susan J. Ellis	The Correlation between Time Donors and Money Donors All research shows that people who volunteer tend to give more money to charity than people who do not. This often-quoted finding only tells part of the philanthropy story.
CRM March 2015 Maria Minsker	The 2015 CRM Service Elite: Oracle Service Cloud Catalyzes Multichannel Support Strategy The 'right technology' helps Kohl's carry out a deep reorganization of its customer care team.
CRM February 2003 Lisa Picarille	Charitable Groups Profit From CRM Nonprofit organizations need CRM as much as for-profit businesses do.
AFP eWire February 10, 2015	REPORT: Volunteering and Charitable Giving in Canada In this latest report by Statistics Canada, data collected from the 2013 General Social Survey provides current and comprehensive information about the individuals who volunteered in 2013.
AFP eWire June 19, 2006	Canadian Giving Increases, but Depends on Small Group of Donors While many Canadian give their money and time to charity, a relatively small percentage of the population provides most of the support, according to a recent survey.
AFP eWire December 8, 2014 Paul Nazareth	Three Free Tools to Help You Increase Donations This Holiday Season Here are three simple and free tools from the team at CanadaHelps that will help your charity amplify its voice, attract new donors, and raise more this Holiday season.
Energize August 2011 Susan J. Ellis	I'll Never Understand Why Executives Still Don't Understand Here is the most succinct set of arguments for not ignoring volunteer involvement.
Energize October 2007 Susan J. Ellis	The Moral Obligation of Volunteer Recruitment Promises Recruiting volunteers to contribute their time and effort to your organization puts you in the middle of an implied promise.
CRM September 2007	The 2007 CRM Market Awards: Table of Contents and Introduction The leaders, the winners, and the honorees - the best of the CRM industry over the last 12 months.
CRM March 1, 2004 Ginger Conlon	Service Takes the Lead Customer expectations have been rising and continue to do so. Many businesses recognize this and have reacted accordingly by increasing the proficiency of their service staff, improving their IVRs, implementing newer and better service processes and technologies, and more.
AFP eWire October 29, 2007	Older Volunteers Now Looking for Payments Retirees and older volunteers are now looking to be paid, even just a small sum, for their charitable work.
Energize November 2011 Susan J. Ellis	Part-time Volunteer Management Means Equally Limited Volunteer Involvement, It is hardly news that the majority of people who lead volunteer involvement are expected to do so part-time.
Energize February 2010 Susan J. Ellis	Both Receiving and Giving Conspicuous by their absence, particularly in human service agencies, are volunteers with a direct, personal connection to the work of the organization
AFP eWire May 20, 2015 Andrew Watt	Comments of the Association of Fundraising Professionals on Cancer Charities Charged With Fraud by FTC AFP responded to the recent action by the Federal Trade Commission against three national charities, Cancer Fund of America, Children's Cancer Fund of America, and Breast Cancer Society.
AFP eWire September 23, 2015	AFP Top Ten (Week of September 23, 2015): Fundraising Ideas, Stories & Perspectives You May Have Missed! Getting the best from your volunteers through the SAVE approach... Three Fundraising Innovations You Need to Know About... Improving Your Donor Retention and Response Rates...
AFP eWire January 22, 2007	Survey Examines Corporate Support of Employee Volunteers in Canada Most corporations and businesses in Canada encourage or accommodate their employee volunteer activities during work hours, although the manner and extent of the support varies widely, according to a new survey.
AFP eWire June 9, 2009	Total Annual Giving in Canada Grew By $1 Billion from 2004 to 2007 The total amount of yearly charitable giving by Canadians increased by $1.1 billion from 2004 to 2007, reported the Canadian government agency Statistics Canada this week.
Energize December 2012 Susan J. Ellis	End-of-Year Reports Can Illuminate Volunteer Achievements The invisibility of volunteers in many agency reports is matched only by the presentation of generally useless information about volunteers in other reports.
Energize December 2014 Susan J. Ellis	What Did You and Volunteers Do Well this Year? 2014 is rapidly coming to an end. Before you consider making any resolutions for the new year, use December as an opportunity to reflect on the past 12 months.
AFP eWire September 14, 2010	In Canada, Online Giving Reigns Online giving has surpassed traditional modes of transacting gifts among all Canadian donors under the age of 65, reports fundraising consultant Penelope Burk from her recent survey
The Motley Fool September 28, 2006 Dan Caplinger	Start Your Own Charity If you feel motivated to go beyond writing a check or working an hour or two a week to make your community a better place to live, you should think about taking the next step and creating a new charitable organization of your own.
Energize December 2006 Susan J. Ellis	Together We Stand: Volunteers and Volunteer Resource Managers Connected Frontline volunteers and boardroom volunteers are more alike than different, and the principles of effective volunteer administration apply to each group.
Energize June 2005 Susan J. Ellis	Mobile Volunteers - `Tis the Season In the past, one simply wished vacationing volunteers a good time and hoped they'd return in a few months. But if the person is going to have access to a computer and the Internet while away, consider a virtual assignment.
AFP eWire August 4, 2008	Volunteering Up, Dropout Rate Still High Retaining donors is not the only challenge nonprofits face. A recent study shows that retention rates for volunteers are nearly as daunting.
CRM March 2013	CRM Service Awards: Service Elite Activision began to explore solutions that would give it the flexibility it needed to service its gamers in the channel of their choice. Last March, the company selected Salesforce.com Service Cloud and was able to roll out the product globally and across three of its contact centers within 90 days.
CRM March 16, 2015 Maria Minsker	Genesys Debuts the Latest Version of Its Customer Experience Platform Updates include new omnichannel journey management capabilities.
AFP eWire November 8, 2011	Growing Philanthropy: Moving From Donors to Partners (Part 1 of 3) Here is a snapshot of an idyllic scenario, wherein philanthropy grows to be a larger part of people's finances, and their lives.
Energize August 1, 2011 Trina Isakson	I'll Never Understand Why Executives Still Don't Understand Results of research on a leadership model of volunteer engagement.
AFP eWire March 3, 2008	Most Canadian Businesses Support Charity An overwhelming percentage of Canadian businesses provide support to charities in some manner, according to a new report by Imagine Canada.
Energize March 2010 Susan J. Ellis	AmeriCorps and Senior Corps Targeting Volunteer Management The most popular capacity building option among both charities and congregations with social service outreach activities is the addition of a one-year, full-time volunteer with a living stipend (like an AmeriCorps member), with responsibility for volunteer recruitment and management.
AFP eWire December 8, 2008	Lapsed Donors Say They Don't Feel 'Connected' The top reason high net-worth donors stopped giving to a charity in 2007 was that they didn't feel connected to the particular organization, reports a new study.
AFP eWire December 4, 2006	Canadian Giving Reaches Record High Canadian taxfilers contributed a record amount to charity in 2005, according to new data.
AFP eWire September 18, 2012	Finding the Right Date for Year-End and Holiday Appeals An AFP member asked on the open forums about when it might be too late to send a year-end, holiday direct mail appeal. Here are some of the responses and insights provided by members.
AFP eWire March 1, 2004	Many Nonprofits Using Volunteers Ineffectively A joint study by the UPS Foundation, the Corporation for National and Community Service and the USA Freedom Corps has revealed that 80 percent of nonprofits rely on volunteers for critical activities, but admit they do not have the resources or knowledge to manage them as they might like.
CRM September 1, 2009	The 2009 CRM Market Awards - Introduction With the eighth annual CRM magazine Market Awards, we take note of the industry's mainstays as well as its newcomers, the expected along with the surprising.
Energize February 2014 Susan J. Ellis	It's Time to Discuss the Complex Relationship of Volunteering and Money We constantly fight the attitude that "volunteers are free," but money is connected to volunteering in complex ways.
AFP eWire May 1, 2012	Creating Volunteer Opportunities -- The New Role of Fundraisers Think your organization's volunteers and its development office are two separate worlds? Think again, says Emily Davis, author of Fundraising and the Next Generation, new from the AFP Fund Development Series.
Energize April 2013 Susan J. Ellis	Revisiting the Seven Deadly Sins of Directing Volunteers In the early 1980s, Energize produced a mini-poster with the dramatic title of "The Seven Deadly Sins of Directing Volunteers," which proved extremely popular. We are reappraising them for 2013.
Energize March 2009 Susan J. Ellis	The Difference between Needing and Wanting Volunteers A few measures of true willingness to find the full range of resources to help meet your organization's mission and serve the most people in the best ways.
AFP eWire July 23, 2007	New Ideas about Donor Motivation New research has both confirmed and shaken up some long-standing tenets of fundraising and why people give.
Energize January 2012 Susan J. Ellis	What Would the Perfect Volunteer Involving Organization Look Like? Here is what I think an organization would look like if it practiced everything we preach about creative, welcoming, and effective volunteer management, led by a skilled director of volunteer involvement.
AFP eWire January 23, 2006	Knowledge of Others' Giving Can Increase Contributions A new study has found that telling prospective donors what other individuals gave can increase giving levels.
CRM April 2008	The 2008 CRM Service Awards: Table of Contents and Introduction The leaders, the winners, and the honorees - the best of the CRM service industry over the last 12 months.
AFP eWire June 23, 2014	Top Ten (Week of June 23, 2014): Successful Fundraisers Will Have These Traits 12 Reasons Why You Should Gracefully Resign from a Nonprofit Board... Take Our Major Gift Fundraising Aptitude Quiz... Blackbaud Ranks Most Generous Online U.S. Cities for 2013...
AFP eWire November 12, 2007	Funding For Canadian Giving Survey in Jeopardy The Canadian federal government is considering cutting funding for the Survey on Giving, Volunteering and Participation (CSGVP).
AFP eWire May 30, 2006	New Website Registers Volunteers for Future Disasters The Points of Light Foundation and Volunteer Center National Network have created a new website to help prepare for future disasters by linking charities with volunteers.
AFP eWire October 22, 2014 Erik J. Daubert	Get FIT and Improve Your Fundraising: The FEP's Fundraising Fitness Test Both the Fundraising Effectiveness Project and the Growth in Giving Initiative contain great secrets and insights into the issue of donor retention.
CRM December 17, 2015 Dave Nelson	3 Tips for CRM Investment in the Digital Age With channels, interactions, and data proliferating, CRM strategies and tools are still key to superior customer experience.