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CRM
October 2012 |
Oracle Recognizes the Need for Change Mark Hurd is no stranger to big success. In his five years as president and CEO of HP, he was credited with righting the company's financially struggling ship. Now, starting his third year as president of Oracle, he is steering yet another big ship on a completely new course.   |
CRM
August 2013 |
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. |
CRM
August 2012 |
The 2012 CRM Market Leaders CRM is the most important area of investment to improve business over the next five years. Find out which vendors are ramping up these offerings and best responding to industry needs in this year's Market Leader awards. |
CRM
December 20, 2012
Kelly Liyakasa |
Oracle to Acquire Eloqua for $871 Million This move foreshadows Oracle's burgeoning Customer Experience Cloud. |
CRM
September 7, 2012
Judith Aquino |
IBM Launches Cloud-Based Marketing Center New service combines analytics with real-time marketing execution capabilities. |
CRM
March 14, 2011
Koa Beck |
IBM Makes Commerce Smarter New software and consulting service includes a university, cloud analytics, and personalized shopping strategies. |
CRM
November 13, 2012
Leonard Klie |
SAP Puts CRM in the HANA Cloud SAP 360 Customer solution leverages in-memory computing, cloud, mobility, and collaboration tools. |
CRM
May 15, 2013
Kelly Liyakasa |
SAP Furthers Push into Cloud-Based, Predictive Solutions SAP announces new people, customer, money, and supplier strategy. |
CRM
December 20, 2013
Leonard Klie |
Oracle to Acquire Responsys The software giant will incorporate Responsys' offerings into its Marketing Cloud. |
CRM
August 2, 2010 |
CRM Magazine Announces Winners of 2010 CRM Market Awards With its ninth annual CRM Market Awards, CRM magazine honors the vendors, consultants, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies. |
CRM
December 2011
Aquino & Klie |
Oracle to Acquire RightNow Technologies The $1.5 billion deal is part of an aggressive move to offer more cloud solutions, Oracle says. |
CRM
December 2013
Marshall Lager |
New Year, New Strategies At the change of years, CRM welcomes new social, mobile, and gamification trends. |
CRM
June 4, 2013
Kelly Liyakasa |
Salesforce.com to Acquire ExactTarget, Round Out Marketing Cloud The $2.5 billion deal will power cross-channel marketing attribution. |
CRM
February 10, 2015
Oren Smilansky |
SAP Company Hybris Launches Contextual Marketing Platform The solution will integrate with SAP's Customer Engagement and Commerce Suite to help companies better understand the customer journey. |
The Motley Fool
December 8, 2011
Evan Niu |
Big Blue Does It Again IBM picks up cloud-based commerce software specialist DemandTec. |
CRM
December 2015
Leonard Klie |
E-Commerce Gets Social Salesforce.com and SAP bring e-commerce capabilities to social communities |
CRM
January 2016
Maria Minsker |
Outlook 2016: How CRM Will Foster an Era of Good Feelings As tools mature and vendors rally around journey-driven solutions, organizations will be better equipped to please customers' ever-evolving demands |
CRM
June 26, 2013
Leonard Klie |
Oracle and Salesforce Enter a Strategic Partnership Both companies agree to integrate Salesforce.com and Oracle clouds. |
CRM
November 2009
Joshua Weinberger |
After the Revolution Salesforce.com was careening toward bankruptcy. Even Marc Benioff secretly feared his company's days were numbered. But then revenues picked up - and the revolution began in earnest. He's shown he can topple an industry - but can he lead one? |
CRM
September 30, 2014
Maria Minsker |
Oracle Gets Serious About the Cloud at OpenWorld 2014 Oracle's updates customer experience cloud promises deep integration and extreme innovation. |
CRM
July 15, 2011
Leonard Klie |
IBM Debuts Cloud-Based Marketing and Analytics Suite Smarter Commerce offerings combine Web analytics and digital marketing in one integrated suite. |
CRM
September 2007 |
The 2007 Market Awards: Enterprise Suite CRM The enterprise suite CRM market is at a critical point in its evolution. |
CRM
August 2011 |
The 2011 CRM Influential Leaders These influential leaders come from a multitude of backgrounds, but they bring a common show-stopping passion to the CRM industry. |
CRM
October 6, 2011
Marshall Lager |
A Tale of Two Oracles Server and apps giant goes hard core on hardware, soft on software |
InternetNews
February 24, 2010 |
Salesforce Tops Q4 Estimates, Boosts Forecast The on-demand software leader didn't disappoint investors as it managed to top sales and earnings estimates in the fourth quarter and raised its guidance for the first quarter. |
CRM
October 2005
Bailor et al. |
The 2005 Influential Leaders Influential leaders are those who pave the way for others to follow. Here are CRM's top picks: Larry Ellison, CEO, Oracle... Greg Gianforte, CEO and Founder, RightNow Technologies... John Roberts, CEO and Cofounder, SugarCRM... etc. |
CRM
June 26, 2012
Kelly Liyakasa |
Oracle Outlines Customer Experience Strategy Deeper cloud offerings expected to follow recent acquisitions spree |
CRM
June 4, 2014
Sarah Sluis |
At Sapphire Now: SAP Intends to Shed Complexity Enterprise software needs consumer-level simplicity, says SAP CEO Bill McDermott |
CRM
July 2014
Maria Minsker |
The Road to Omnichannel Marketing Success As new channels emerge, context-based marketing plays a crucial role. |
BusinessWeek
October 6, 2010
Stone & Ricadela |
Oracle's Larry Ellison Beats Up on His Rivals--Again Oracle's public attacks on rivals are a sign that competition is heating up in enterprise computing. |
InternetNews
February 2, 2006
David Needle |
SAP Plays On-Demand Field SAP's on-demand solution is for customer relationship management and builds on the company's mySAP CRM software, a more traditional on-premises software solution. |
InternetNews
May 19, 2011 |
SAP Launches New Software at Sapphire It was all about real-time, mobile applications at this week's SAP Sapphire Now conference. |
CRM
December 2013
Maria Minsker |
At Oracle OpenWorld, Big Data Plays a Big Role Oracle unveils an in-memory database at its annual OpenWorld conference. |
CRM
November 18, 2014
Oren Smilansky |
SAP Expands SAP Business One, Version for SAP HANA, to Amazon Web Services The cost-effective option will provide SMBs with scalability and flexibility. |
CRM
March 7, 2013
Kelly Liyakasa |
Oracle Launches Social Relationship Manager New platform marks one of the first product integrations with Oracle Eloqua. |
CRM
September 1, 2009 |
The 2009 Market Leaders - Sales Force Automation Here are the top five rated companies in the sales force automation category. |
CRM
October 24, 2011
Judith Aquino |
Oracle to Acquire RightNow Technologies The $1.5 billion deal to acquire RightNow Technologies is part of an aggressive move to offer more cloud solutions, Oracle says. |
CRM
December 2005
Marshall Lager |
The Year in (P)review Looking back, and to the future: CRM trends and events to watch: Would you like fries with your subsidiary?... And Oracle acquired everybody else... We're not going to say "On-demand is in demand" again, but... Information, please... |
CRM
December 2011
Marshall Lager |
Past Is Prologue We look at the major events of this year for hints of what's to come. |
CRM
October 2010
Lauren McKay |
A CRM Showdown in Times Square Executives from four of the industry's top vendors share the same stage - but not the same views. |
The Motley Fool
July 15, 2004
Tim Beyers |
Has Larry Ellison Gone Crazy? With the PeopleSoft proposal unresolved, the Oracle chief preaches more acquisitions. |
CRM
October 2012
Leonard Klie |
Oracle's Latest Branding Initiative Central to its CRM strategy is the company's Customer Experience (CX) Suite. |
InternetNews
November 4, 2008
Richard Adhikari |
Benioff Laughs Off Saleforce's Looming Rivals But with Microsoft, Oracle and SAP all eying the cloud, Salesforce's CEO also detailed the SaaS vendor's efforts to grow and better compete. |
InternetNews
August 23, 2007
Larry Barrett |
Who Will Win The SAP, Oracle Battle? While SAP and Oracle continue to slug it out for the lion's share of the estimated $30 billion-plus that companies spend for business applications and services each year, Salesforce.com's software-as-a-service model is propelling the company to record sales and earnings. |
InternetNews
September 17, 2008
Adhikari et al. |
A Salute to Visionary CEOs We salute 10 of the tech industry's most visionary chief executives in our annual CEO Vision Awards. |
CRM
September 20, 2012
Kelly Liyakasa |
Salesforce.com Delivers Social, Mobile Advancements at Dreamforce CEO Mark Benioff touts transformative power of social media in business. |
CRM
August 19, 2010
Juan Martinez |
Big(ger) Blue: IBM Acquires Unica for $480 Million The latest IBM target, however, is not like the others: The $480 million offer for marketing solutions provider Unica is expected to position IBM as a major player in marketing management. |
CRM
October 2012 |
Hurd Makes His Mark An exclusive interview with Oracle President Mark Hurd. |
CRM
May 6, 2015
Leonard Klie |
Sapphire Now Day 1: SAP Launches Updated SAP Lumira Latest Lumira version offers new visualizations and data access. |
CRM
September 1, 2009
Christopher Musico |
The 2009 Influential Leaders - The Cloud Commando Marc Benioff, cofounder, chairman, and chief executive officer of Salesforce.com-and a fervent evangelist of the on-demand delivery model-has returned as one of our Influential Leaders. |
