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CRM
October 2006
The 2006 Influential Leaders These individuals' ideas have helped define the current state of CRM, but more, their influence will shape tomorrow's market. Edward Abbo, SVP of CRM Products, Oracle... Larry Ellison, CEO, Oracle... Greg Gianforte, CEO and founder, RightNow Technologies... etc. mark for My Articles similar articles
CRM
October 2005
Bailor et al.
The 2005 CRM Market Leaders, Part 1 The CRM industry's impact -- especially in the small and medium business markets -- is growing more pervasive across industries and within organizations. Here's how the CRM leaders are driving the market and how they stack up against the competition. mark for My Articles similar articles
InternetNews
September 13, 2005
Jim Wagner
Oracle + Siebel = CRM Consolidation Oracle's $5.85 billion acquisition bid of Siebel Systems stirs another debate over best-of-breed vs. integrated suite in software deployment. mark for My Articles similar articles
CRM
October 2006
The 2006 Market Leaders, Part 1 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Amdocs... SSA Global Technologies... etc. mark for My Articles similar articles
CRM
September 2007
The 2007 Market Awards: Influential Leaders These influential leaders are the executives and CRM industry pundits with the strategy, product line, or visionary thinking needed to drive the market. mark for My Articles similar articles
CRM
December 2005
Marshall Lager
The Year in (P)review Looking back, and to the future: CRM trends and events to watch: Would you like fries with your subsidiary?... And Oracle acquired everybody else... We're not going to say "On-demand is in demand" again, but... Information, please... mark for My Articles similar articles
CRM
April 2004
Lisa Picarille
The Art of War Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it is the customers who will win. mark for My Articles similar articles
CRM
December 1, 2005
Quotables: All About Oracle Culled observation and opinion from: Marshall Lager, senior writer, CRM magazine... Larry Ellison, CEO, Oracle... Tom Siebel, cofounder and chairman of the board, Siebel Systems... etc. mark for My Articles similar articles
InternetNews
September 12, 2005
Oracle to Buy Siebel For $5.85 Billion Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems. mark for My Articles similar articles
CRM
August 2, 2010
CRM Magazine Announces Winners of 2010 CRM Market Awards With its ninth annual CRM Market Awards, CRM magazine honors the vendors, consultants, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies. mark for My Articles similar articles
CRM
December 1, 2005
Coreen Bailor
Oracle's Quest for Siebel: Where Does NetSuite Stand? Commoditized technology puts the on-demand player in a fairly strong position. mark for My Articles similar articles
CRM
October 1, 2005
David Myron
Back to Double-Digit Growth There will likely come a time when not one, but all CRM application vendors in the large enterprise category offer a hosted solution. mark for My Articles similar articles
CRM
September 2007
The 2007 Market Awards: Enterprise Suite CRM The enterprise suite CRM market is at a critical point in its evolution. mark for My Articles similar articles
CRM
September 2003
Guglielmo et al.
The 2003 Market Leaders (Part 1) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. mark for My Articles similar articles
CRM
September 2007
The 2007 Market Awards: Midmarket Suite CRM The landscape among midmarket suite vendors is loaded with firms vying for increasingly limited technology-budget dollars. mark for My Articles similar articles
CRM
August 2010
William Band
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. mark for My Articles similar articles
CRM
June 30, 2010
Lauren McKay
7 Named Leaders in Forrester Wave of CRM Suites for Midsize Organizations The Forrester Wave: CRM Suites for Midsized Organizations '10: In his annual evaluation, analyst Bill Band identifies the top-performing options for midmarket CRM. mark for My Articles similar articles
CRM
November 1, 2005
destinationCRM Dashboard Oracle Will Buy Siebel... Microsoft Acquires a VoIP Startup... Siebel Continues to Lead Enterprise Deployment... CRM Software: A Customer Loyalty Problem... etc. mark for My Articles similar articles
CRM
September 1, 2007
David Myron
CRM Continues Its Climb Salesforce.com and others prove that small oceans can still make big, big waves. mark for My Articles similar articles
CRM
August 2012
The 2012 CRM Market Leaders CRM is the most important area of investment to improve business over the next five years. Find out which vendors are ramping up these offerings and best responding to industry needs in this year's Market Leader awards. mark for My Articles similar articles
CRM
June 30, 2010
Lauren McKay
7 Surf Atop the Forrester Wave of CRM Suites for Large Organizations For large organizations, there are myriad product choices in the CRM suite arena to choose from, 18 of which Bill Band sifts through in his annual "Forrester Wave: CRM Suites for Large Organizations" report. mark for My Articles similar articles
CRM
December 2003
Martin Schneider
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. mark for My Articles similar articles
CRM
October 2010
Lauren McKay
A CRM Showdown in Times Square Executives from four of the industry's top vendors share the same stage - but not the same views. mark for My Articles similar articles
CRM
September 1, 2009
The 2009 Market Leaders - Midmarket Suite CRM Here are the top five rated companies in the midmarket suite CRM category. mark for My Articles similar articles
CRM
April 2004
Martin Schneider
Breaking From Tradition No longer is the midmarket the dominion solely of regional systems integrators. Enterprise vendors and hosted CRM services are changing the way midmarket customers implement their CRM systems. mark for My Articles similar articles
CRM
September 1, 2005
DestinationCRM Dashboard There's a New Seer at Oracle... Convergys Is Buying Deloitte's F&A BPO Business... The BPM Market Is Growing Faster Than Expected... CRM Analytics... etc. mark for My Articles similar articles
CRM
December 1, 2005
Marshall Lager
The Competitive Threat SAP, Onyx, and others look to seduce leery customers. The real question is, How is Oracle going to position itself against its competitors, and against itself? mark for My Articles similar articles
CRM
December 1, 2005
Alexandra DeFelice
Oracle and Siebel: What Does It Mean for Customers? End-users are looking for answers as they wait for the planned acquisition to close. mark for My Articles similar articles
CRM
October 2012
Leonard Klie
Oracle's Latest Branding Initiative Central to its CRM strategy is the company's Customer Experience (CX) Suite. mark for My Articles similar articles
CRM
January 21, 2005
Jason Compton
Enterprise CRM: Change Is Inevitable Vendors, strategies, and focus are all certain to evolve in 2005. mark for My Articles similar articles
InternetNews
June 13, 2006
Clint Boulton
Oracle Busts a CRM (On Demand) Move Oracle added a new weapon to fight Salesforce.com and SAP in the battle for on-demand customer relationship management software, acquiring software maker Telephony@Work for an undisclosed sum. mark for My Articles similar articles
The Motley Fool
July 15, 2004
Tim Beyers
Has Larry Ellison Gone Crazy? With the PeopleSoft proposal unresolved, the Oracle chief preaches more acquisitions. mark for My Articles similar articles
CRM
December 2004
Jason Compton
It's Not Business As Usual As the CRM industry reinvents itself, 2005 promises both new opportunities and new challenges. Here are seven trends driving the transformation. mark for My Articles similar articles
CRM
August 2013
The 2013 CRM Influential Leaders All of this year's Influential Leaders are at big, multibillion-dollar companies so, naturally, big things are expected of them. And this year they delivered. mark for My Articles similar articles
CRM
February 2, 2004
Martin Schneider
Merging for Midmarket Dominance Acquisitions increase in popularity as CRM vendors look to capture share in the midmarket. mark for My Articles similar articles
InternetNews
January 20, 2004
Jim Wagner
Siebel Takes Telephones Out of the Call Center With the announced purchase of Ineto Services, the CRM On Demand provider gives small businesses the choice between a hosted or in-house service. mark for My Articles similar articles
Inc.
January 2007
Michael Fitzgerald
CRM Made Simple New software to supercharge your sales. mark for My Articles similar articles
InternetNews
July 5, 2005
Jim Wagner
Microsoft Previews Upcoming CRM Customer relationship management package has a simple user experience based on Microsoft Office. The package is fast, customizable, and has a low cost. mark for My Articles similar articles
CRM
October 24, 2011
Judith Aquino
Oracle to Acquire RightNow Technologies The $1.5 billion deal to acquire RightNow Technologies is part of an aggressive move to offer more cloud solutions, Oracle says. mark for My Articles similar articles
CRM
June 26, 2013
Leonard Klie
Oracle and Salesforce Enter a Strategic Partnership Both companies agree to integrate Salesforce.com and Oracle clouds. mark for My Articles similar articles
CRM
August 2010
The 2010 CRM Market Awards - Introduction Vendors, consultants, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies are honored. mark for My Articles similar articles
CRM
September 2003
Ginger Conlon
The 2003 Influential Leaders One of the great things about the CRM industry is the group of outspoken leaders who continually push for its success. Here, we spotlight customer-company and vendor executives who have made a significant impact in their company or on the industry in the past year. mark for My Articles similar articles
CRM
August 2011
David Myron
CRM Recovers with Low-Cost Options Being agile in today's competitive market enables organizations to better respond to customers' changing needs. mark for My Articles similar articles
CRM
August 2011
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. mark for My Articles similar articles
The Motley Fool
October 26, 2005
Tom Taulli
RightNow Is Getting It Right The CRM software provider is poised to capitalize on circumstances in its market. Investors, take note. mark for My Articles similar articles
InternetNews
February 20, 2009
Richard Adhikari
Can Oracle's CRM Moves Make Waves? The tough economy and the lure of big bucks may be behind push into on-demand CRM. Is Salesforce.com feeling the pressure? mark for My Articles similar articles
CRM
September 15, 2010
Juan Martinez
Salesforce.com's Chatter Combines Social and Mobile Hoping to arm its users with the combined power of social and mobile, Salesforce.com recently announced the availability of Chatter Mobile, an application the company claims will deliver social, mobile, and real-time collaboration. mark for My Articles similar articles
InternetNews
September 21, 2005
David Needle
Oracle CEO Touts Security Plans CEO Larry Ellison discusses the fate of DB2 users inherited through Oracle's acquisitions and commits to Siebel OnDemand in keynote address. mark for My Articles similar articles
Entrepreneur
August 2003
Amanda C. Kooser
Crowd Control Having trouble finding the ideal system for managing your customer relationships? We've got advice to get you moving in the right direction. mark for My Articles similar articles
BusinessWeek
April 9, 2007
Aaron Ricadela
Oracle vs. SAP: Sound Or Fury? Larry Ellison's high-profile charges may be only PR, but that may be all he wants. mark for My Articles similar articles