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Global Services
August 30, 2007
Adyasha Sinha |
Offshoring to Cairo Egypt is targeting a $1.1 billion growth in the outsourcing industry by 2010. And it is depending on Cairo to help it get there. Serving as the country's main hub of IT and BPO services, Cairo is also home to companies like Alcatel, Ericsson, Microsoft and Vodafone.   |
CRM
February 2012
Leonard Klie |
Congress Moves to Cut Off Off-Shoring Proposed legislation would prevent United States firms that off-shore contact center jobs from receiving government funds. |
Insurance & Technology
August 31, 2010
Matt Gunn |
5 Hot Outsourcing Markets While India remains a favorite destination for financial services IT outsourcing, five up-and-coming global regions are competing for business. |
Global Services
October 1, 2008
Avinash Vashistha |
Top 50 Emerging Global Outsourcing Cities They are not Bangalores or Makatis yet; but they could get there sooner. There are nine new entrants and six dropouts from the 2007 list of the top 50 global outsourcing cities. |
CFO
September 1, 2004
John Edwards |
The Farthest Shore As wages increase in one region, companies move their outsourcing farther afield. This search for new lands spells trouble for India. Look for increases in Africa, Europe, and even depressed manufacturing centers such as Detroit and Cleveland. |
Bank Technology News
December 2008
Michael Dumiak |
East On Ice Many American banks will be preoccupied this year with keeping their own doors open and staying ahead of the global economic crisis; but the issue of outsourcing abroad, how much and to where, is a vital strategic question that must be addressed. |
CRM
November 25, 2003
David Myron |
BPO: Northern Exposure According to a Datamonitor research report, U.S. call centers are packing up and moving north. |
BusinessWeek
December 2, 2010
Mehul Srivastava |
Philippine Call Centers Overtake India Its young workforce, well trained in English, is luring call center operations from Bangalore and Guragon. |
CRM
May 2008
Christopher Musico |
And They're Off! Offshore, that is -- and nearshore, and homeshore. When it comes to outsourcing contact centers, it's a whole new horse race. |
BusinessWeek
August 7, 2006
Manjeet Kripalani |
Call Center? That's So 2004 Outsourcing shops are moving fast into higher-paying businesses |
Bank Systems & Technology
June 26, 2006
Peggy Bresnick Kendler |
Outsourcing Questions and answers about bank outsourcing. |
CFO
October 1, 2009
Josh Hyatt |
The New Calculus of Offshoring For years the offshoring boom was driven by one factor: savings. Today the decision is much more complicated. |
CIO
July 15, 2006
Stephanie Overby |
2006 Global Outsourcing Guide Risks, rewards, challenges and opportunities, country by country. Asia: India... Philippines... Malaysia... China... Europe: Ireland... Romania... Hungary... Bulgaria... Africa: Ghana... The Americas: Mexico... Canada... Costa Rica... etc. |
CIO
February 1, 2013
Stephanie Overby |
6 Hot Offshore IT Outsourcing Markets Offer New Options Typically, when you think offshore IT outsourcing you think, India. However, many emerging countries are getting aggressive offering a variety of perks in order to win new IT outsourcing business. |
CRM
March 1, 2008
Christopher Musico |
Re-shoring Contact Centers A rise in customer dissatisfaction with offshore contact centers has many companies looking to relocate closer to home. |
HBS Working Knowledge
September 27, 2006
Sean Silverthorne |
Report From Egypt: Studying Global Influences A look at current business trends in Egypt can help international companies better understand the effects of globalization. |
CFO
May 1, 2007
Randy Myers |
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. |
CRM
January 1, 2006
Colin Beasty |
The Bitter Taste of Offshoring Europe is setting an example of best outsourcing practices that American business might want to follow. |
ONLINE
Jul/Aug 2008
Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
CRM
April 10, 2015
Leonard Klie |
AT&T Breach Puts a Spotlight on Contact Center Fraud Outsourced contact centers implicated in cell phone scheme involving data for 280,000 customers. |
BusinessWeek
January 27, 2011 |
Unrest in the Streets of Cairo Egypt bans protests following riots against Mubarak's regime. |
Bank Systems & Technology
December 15, 2005
Peggy Bresnick Kendler |
Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture. |
Investment Advisor
April 1, 2011
Savita Iyer-Ahrestani |
Dollars and Dissent: What Regime Changes in MENA Countries Mean for Investors Regime changes in the Middle East and North Africa have implications for investors beyond those countries' borders. |
The Motley Fool
February 1, 2011
Michael Johnston |
ETFs to Watch as Egyptian Drama Plays Out Profit from the turmoil in Egypt. |
BusinessWeek
September 5, 2005
Stanley Reed |
Egypt's Minister Of Modernization When it comes to getting the state out of the economy, Foreign Trade & Industry Minister Mohamed Rachid is all business. |
Global Services
June 1, 2008
Imrana Khan |
Five Most Popular Outsourcing Risks As the practice of outsourcing matures, new risks emerge. Some call it next generation outsourcing risks. Let's take a look at the topic of managing risks in an outsourcing engagement. |
CRM
July 2005
Coreen Bailor |
An Inside Look at Outsourcing The ink is dry on the contact center outsourcing contract. Now what? We take a look at five factors companies need to evaluate over the course of the agreement to ensure a smooth-running partnership. |
Bank Technology News
May 2004
Karen Krebsbach |
Lessons from the Dark Side How financial services firms can avoid mistakes in overseas outsourcing. |
Global Services
September 20, 2007 |
Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing. |
Bank Technology News
August 2003
Karen Krebsbach |
Outsourcing: Fighting a Giant Sucking Sound Banks face backlash on IT job exports overseas |
BusinessWeek
February 10, 2011
Stanley Reed |
Egypt's Telecom Mogul Embraces Uprising Naguib Sawiris, head of the Mideast's largest telecom company, says business will continue to invest in Egypt after a peaceful transfer of power |
BusinessWeek
February 24, 2011
David J. Lynch |
Egypt's Economy Needs to Change. It Won't Egypt after Mubarak shows signs of resistance to the free-market reforms it must adopt before it connects with the global economy. |
CRM
January 1, 2007
Pawan Verma |
Offshore Call Center Activities By understanding the external and internal risks and by putting in place plans to manage or avoid these risks, companies can successfully offshore call center activities and meet corporate objectives. |
InternetNews
January 31, 2008 |
Outage Cripples Internet Connection to North Africa, Asia Egypt had only about 40 percent of its Internet capacity on Thursday because of a disruption to an undersea cable that has also affected the Persian Gulf region and south Asia. |
CIO
January 1, 2003
Stephanie Overby |
Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects. |
CRM
September 2012
Leonard Klie |
Outsourced Home Agents Market to Double by 2015 Technical support, communications, and media verticals will see the most growth. |
Bank Technology News
June 2007
Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
InternetNews
February 5, 2008 |
Repairs Start on Cut Undersea Cable After last week's Internet blackout, teams work to restore service in Egypt, Persian Gulf and south Asia. |
CFO
October 1, 2003
Abe De Ramos |
The China Syndrome U.S. companies are beginning to outsource technology research and development to India and China. Will a meltdown in tech jobs follow? |
The Motley Fool
November 20, 2008
Tim Hanson & Nate Weisshaar |
How the Emerging World Will Avoid Recession Weekly news from the emerging markets of China, India, and Mexico. |
Global Services
November 5, 2007
Singh & Puryear |
Beyond Single Site, Single Provider As companies measure their offshore presence, they grapple with two large challenges. First, the increasing imbalance between workforce supply and demand, and second, where to site their offshore activities. |
InternetNews
February 1, 2008 |
North Africa, Asia Recovering From Internet Outage India's Internet capacity at 80 percent after cable break. |
Insurance & Technology
June 16, 2004
Peggy Bresnick Kendler |
Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations. |
Reason
January 2008
Michael C. Moynihan |
Home Again Outsourcing the outsourced: Increasingly India is becoming a clearinghouse for outsourced labor to places like Latin America. |
Bank Systems & Technology
August 1, 2007
Nancy Feig |
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. |
The Motley Fool
January 31, 2011
Tim Hanson |
Egypt: The Cost of Revolution What the uprising in Egypt has meant for its stock market. |
BusinessWeek
December 20, 2004 |
Tightening Israeli-Egyptian Ties Four free-trade zones will be created in Egypt as a result of a deal to be signed by Israel, Egypt, and the U.S. on Dec. 14. |
Global Services
July 29, 2007
Imrana Khan |
China to Lead in Financial Services Outsourcing In the race between China and India for global economic superiority, who will win? A recent report by Deloitte Consulting, cheers for China, argues that China is better poised to be the victor, especially in the area of financial services outsourcing. |
The Motley Fool
April 5, 2010
Selena Maranjian |
Outsourcing Never Left This disturbing trend can also be profitable. |
The Motley Fool
July 19, 2010
Jason Moser |
You Need to Invest in Egypt Global growth means having to find new places to invest. |
