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Global Services December 28, 2007 Adyasha Sinha	EMEA: Hotspot for 2008 With Continental Europe expected to spend 60% more on offshoring in '08 than last year, a recent report identifies 13 hot locations in the EMEA region suitable for outsourcing.
Wall Street & Technology November 29, 2004 Jim Middlemiss	Riga to Manila to Mumbai More Wall Street firms are considering offshore outsourcing than ever before - and their choices are growing by the minute.
Insurance & Technology August 31, 2010 Matt Gunn	5 Hot Outsourcing Markets While India remains a favorite destination for financial services IT outsourcing, five up-and-coming global regions are competing for business.
CIO September 1, 2003	Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity.
CIO February 1, 2013 Stephanie Overby	6 Hot Offshore IT Outsourcing Markets Offer New Options Typically, when you think offshore IT outsourcing you think, India. However, many emerging countries are getting aggressive offering a variety of perks in order to win new IT outsourcing business.
CIO February 1, 2007 Margaret Locher	Eastern Europe New Outsourcing Hot Spot A new study says Eastern Europe has the potential to be the next outsourcing hotspot.
CIO October 6, 2011 Stephanie Overby	IT Outsourcing: Study Ranks Best Nearshore Locations for U.S. Customers A new quarterly ranking of Latin American countries rates Mexico, Chile, Costa Rica and Argentina among the best locations for nearshore outsourcing.
Wall Street & Technology June 18, 2008 Penny Crosman	Wall Street Outsourcing to New, Exotic Corners of the Globe While India still rules the world of IT offshoring, China, the Philippines, Romania, Poland, Hungary, South Africa, Vietnam, Cambodia and even Iceland are starting to attract bigger pieces of Wall Street's IT action.
Wall Street & Technology March 19, 2007 Paul McDougall	Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years.
InternetNews March 26, 2004 Sharon Gaudin	Gartner: 1/4 of U.S. IT Jobs Offshored by 2010 Six years from now, one quarter of traditional U.S. IT jobs will be done offshore, in countries like India and China, according to new predictions from researchers at one of the top industry analyst firms.
Global Services November 4, 2008 Eugene Kublanov	Rethinking Globalization: Future Proofing Global Services Are those in the outsourcing and offshoring industry insulated from adverse changes in the future? Yes, but it's time to re-think your globalization, offshoring and outsourcing strategy and ensure that it is adequately future-proofed
Global Services November 29, 2007	The Future of IT Infrastructure Outsourcing Around 2010, the global operations and infrastructure-services market opportunity will be about $75 to $80 billion. This is significant because today we are achieving just 5% of this potential.
CIO February 1, 2004 Stephanie Overby	India Sees IT Wages Rise Good news for India's programmers: more rupees all around. Workers in the Indian IT industry won the highest average salary increases in the Asia-Pacific region for 2003, according to an annual Asia-Pacific salary survey.
CFO March 1, 2008 Kate O'Sullivan	Offshoring Spreads Its Wings From East Asia to Eastern Europe, offshore outsourcing is taking off.
CFO September 1, 2004 John Edwards	The Farthest Shore As wages increase in one region, companies move their outsourcing farther afield. This search for new lands spells trouble for India. Look for increases in Africa, Europe, and even depressed manufacturing centers such as Detroit and Cleveland.
Bank Systems & Technology August 1, 2007 Nancy Feig	Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years.
Bank Technology News August 2003 Karen Krebsbach	Outsourcing: Fighting a Giant Sucking Sound Banks face backlash on IT job exports overseas
CIO June 15, 2003 Stephanie Overby	Offshore in Turbulent Times The United States' war on terrorism has had little effect so far on companies' offshore outsourcing decisions, but CIOs continue to beef up business continuity plans for their offshore operations.
CFO March 17, 2003 Laton McCartney	A Shore Thing? Risk and reward have always been major factors in offshore outsourcing. The trick, of course, is to mitigate the former while maximizing the latter.
ONLINE Jul/Aug 2008 Ginsburg & Noorlander	Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers.
Global Services May 5, 2008 Adyasha Sinha	The U.S. Gains Momentum as an Outsourcing Hub With more and more U.K. firms plunging into offshoring, their next-door neighbor, the U.S., gains brownie points as an outsourcing destination
Bank Systems & Technology December 15, 2005 Peggy Bresnick Kendler	Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture.
Wall Street & Technology February 4, 2005 Jim Middlemiss	Outsourcing: Captive Sites The newest outsourcing trend is the building of captive sites, in which brokerage firms essentially expand their operations, taking on their own space and employees in a foreign country rather than using the services of a third-party service provider.
CIO May 1, 2012 Maryfran Johnson	Are CIOs Looking to Bring Outsourced IT Jobs Back In-House? Why CIOs are changing their outsourcing strategy to bring more IT jobs back in-house.
CIO November 14, 2012 Stephanie Overby	IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation
Global Services November 29, 2007	The Future of Offshore Wages Globally, offshore wages are changing dramatically as supply and demand reconcile differences. By 2010, the most noticeable change will be the redistribution of arbitrage from a few global hotspots to a broader base of tier-2 cities and newly emerged countries around the world.
Bank Systems & Technology June 26, 2006 Peggy Bresnick Kendler	Outsourcing Questions and answers about bank outsourcing.
CRM January 1, 2006 Colin Beasty	The Bitter Taste of Offshoring Europe is setting an example of best outsourcing practices that American business might want to follow.
CFO October 1, 2009 Josh Hyatt	The New Calculus of Offshoring For years the offshoring boom was driven by one factor: savings. Today the decision is much more complicated.
Global Services June 10, 2008 Shyamanuja Das	Outsourcing to India: 1998 Vs. 2008 If you want to offshore to India for the same reasons some of your peers did in 1998, then do so at your own risk.
CFO June 1, 2004 Durfee & O'Sullivan	Offshoring by the Numbers Results of our survey of 275 finance executives at a broad range of companies.
Reason January 2008 Michael C. Moynihan	Home Again Outsourcing the outsourced: Increasingly India is becoming a clearinghouse for outsourced labor to places like Latin America.
Global Services July 29, 2007 Imrana Khan	China to Lead in Financial Services Outsourcing In the race between China and India for global economic superiority, who will win? A recent report by Deloitte Consulting, cheers for China, argues that China is better poised to be the victor, especially in the area of financial services outsourcing.
Global Services November 25, 2007 Adyasha Sinha	Emerging Bangalores and Shanghais in LatAm As "homeshoring" picks up in the outsourcing arena, various Latin American cities are emerging as the new Bangalores and Shanghais for the customers based in the U.S.A.
CRM February 2004 David Myron	Hot Spots You've decided to outsource your contact centers. Now the question is, to where? We evaluate the fastest growing nearshore and offshore options.
CIO January 1, 2003 Stephanie Overby	Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects.
CIO June 1, 2003 Stephanie Overby	Inside Outsourcing in India Outsourcing to India can provide a huge payback -- if you're willing to work at it. Two offshore veterans share their hard-earned lessons to help you determine if Indian outsourcing is right for your company.
CFO November 17, 2003 Polly Schneider Traylor	Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt.
IndustryWeek July 1, 2006	Outsourcing's Next Steps When it's best not to chase cheap labor.
CIO April 1, 2002 Tom Field	The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers...
Global Services June 22, 2007 Pragati Simlote	Global Services Events: China and Latin America Appear Promising The Chinese and Latin American markets are riding the next rising wave of global IT sourcing. Both destinations have their pros and cons.
CRM April 1, 2005 Colin Beasty	Outsourcing Options South of the Border Consumers aren't necessarily supportive of all that vendors are trying to do to provide customers with cost-effective support.
Global Services November 26, 2007	The Future of Engineering Services Outsourcing By 2010, expect to see further evidence of the transformation of the offshore engineering services market as it learns to meet the increasingly diverse and increasingly strategic needs of global corporations.
CIO April 15, 2006 Stephanie Overby	The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore.
CIO September 1, 2003 Stephanie Overby	Hidden Costs of Offshore Outsourcing Moving jobs overseas can be a much more expensive proposition than you may think.
The Motley Fool November 30, 2009 Jennifer Schonberger	The Outlook for Outsourcing in India As the global business landscape shifts and the outsourcing industry evolves, how much will it continue to contribute to India's rapid-fire growth?
Bank Technology News June 2007 Geeta Sankappanavar	Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers.
CIO December 1, 2000 Tom Field	For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image...
Wall Street & Technology June 18, 2008 Penny Crosman	Niche Outsourcing Destinations Eastern Europe, the Philippines, Vietnam, Malaysia and Iceland all are emerging as outsourcing destinations for Wall Street firms.
InternetNews April 7, 2004 Sean Michael Kerner	IBM Said To Get Bigger India footprint Big Blue seen buying major call center operation as the outsourcing remains all the rage.