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Global Services
August 27, 2007
Imrana Khan |
BPO is a Career in the Philippines BPO workers in the Philippines are less likely to leave their jobs than their counterparts in India or China. This is one of the several reasons for the growth in the industry there.   |
BusinessWeek
August 7, 2006
Manjeet Kripalani |
Call Center? That's So 2004 Outsourcing shops are moving fast into higher-paying businesses |
BusinessWeek
March 22, 2004
David Rocks |
A Mighty River Of Well-Paying Jobs? Outsourcing could give the Philippines economy a big boost, but there are major obstacles to overcome |
Inc.
January 2006
Stephanie Clifford |
Outlook 2006: Outsourcing Because outsourcers are becoming increasingly specialized, businesses should look for a call center where reps are trained in a particular industry. |
CIO
December 1, 2000
Tom Field |
For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image... |
The Motley Fool
July 23, 2008
Kristin Graham |
Is India's Miracle Over? It's been just 16 years since India opened its economic borders to the world -- and the country's transformation has been staggering. The country's amazing growth is just beginning. |
CIO
January 1, 2003
Stephanie Overby |
Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects. |
Knowledge@Wharton
December 18, 2002 |
What Works, What Doesn't Lessons from two companies that outsource back-office tasks |
BusinessWeek
November 7, 2005
Manjeet Kripalani |
India: Desperately Seeking Talent As India's economy booms, companies are scrambling to find, and keep, skilled workers. |
BusinessWeek
February 14, 2005
Puliyenthuruthel & Kripalani |
India: Good Help Is Hard To Find Higher wages and lavish perks reign as outsourcing outfits scramble for talent |
Bank Systems & Technology
August 1, 2007
Nancy Feig |
Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years. |
BusinessWeek
August 4, 2003
Bruce Einhorn |
Outsourcing: Make Way for China It's fast becoming an important hub for IT services. Move over, India. |
BusinessWeek
May 26, 2011
Bruce Einhorn |
India's Scarce Talent, Rising Wages, Balky Clients Faced with a shortage of workers, India's outsourcing industry is struggling to maintain its profit margins -- and its global market share. |
Global Services
June 10, 2008
Shyamanuja Das |
Outsourcing to India: 1998 Vs. 2008 If you want to offshore to India for the same reasons some of your peers did in 1998, then do so at your own risk. |
CFO
October 1, 2003
Abe De Ramos |
The China Syndrome U.S. companies are beginning to outsource technology research and development to India and China. Will a meltdown in tech jobs follow? |
BusinessWeek
January 16, 2006
Nandini Lakshman |
Subcontinental Drift More Westerners are beefing up their resumes with a stint in India. |
Wall Street & Technology
June 18, 2008
Penny Crosman |
Wall Street Outsourcing to New, Exotic Corners of the Globe While India still rules the world of IT offshoring, China, the Philippines, Romania, Poland, Hungary, South Africa, Vietnam, Cambodia and even Iceland are starting to attract bigger pieces of Wall Street's IT action. |
U.S. Banker
December 2006
Karen Krebsbach |
Inside the Outsourcing World of India India's outsourcers are offering ever-more specialized services, giving banks added reasons to say "yes" to outsourcing. |
InternetNews
December 6, 2005
Colin C. Haley |
Microsoft Plans 30 New R&D Centers Microsoft Chairman Bill Gates kicked off a four-day India trip by outlining a plan to build 30 new innovation centers around the world, including one in the tech-heavy Indian city of Bangalore. |
Insurance & Technology
August 31, 2010
Matt Gunn |
5 Hot Outsourcing Markets While India remains a favorite destination for financial services IT outsourcing, five up-and-coming global regions are competing for business. |
BusinessWeek
January 22, 2007
Steve Hamm |
Outsourcing Heads To The Outskirts GramIT brings tech-services jobs to rural areas - and transforms villagers' lives. |
BusinessWeek
November 22, 2004
Manjeet Kripalani |
India: Let The Deals Begin As Bangalore's outsourcing industry surges, takeovers will be fast and furious |
BusinessWeek
December 8, 2003
Kripalani & Engardio |
The Rise Of India Growth is only just starting, but the country's brainpower is already reshaping Corporate America |
Entrepreneur
March 2007
Laurel Delaney |
Currying Favor Here's how to win over India's consumers. |
BusinessWeek
June 5, 2006
Steve Hamm |
IBM Wakes Up to India's Skills IBM is ramping up operations with cutting-edge projects while using more low-cost, high-value local labor |
The Motley Fool
November 30, 2009
Jennifer Schonberger |
The Outlook for Outsourcing in India As the global business landscape shifts and the outsourcing industry evolves, how much will it continue to contribute to India's rapid-fire growth? |
BusinessWeek
June 19, 2006
Kripalani & Burrows |
India: Why Apple Walked Away Plans for Apple's Indian tech support center have been scrapped. |
Wall Street & Technology
June 18, 2008
Penny Crosman |
Niche Outsourcing Destinations Eastern Europe, the Philippines, Vietnam, Malaysia and Iceland all are emerging as outsourcing destinations for Wall Street firms. |
CIO
November 2, 2011
John Ribeiro |
India Exempts Its Outsourcers from New Privacy Rules India's outsourcing industry breathes a sigh of relief as the government exempts it from strict new data protection rules. |
AskMen.com
Joshua Ritchie |
India: The New Land Of Opportunity? Looking at India's economic landscape -- the opportunities, government incentives to producers, fastest-growing industries, and what the future holds. |
BusinessWeek
May 9, 2005
Naween A. Mangi |
Pakistan: Better Late Than Never In Outsourcing Pakistan is trying to copy India's success in luring IT work, but it's slow going because of security issues and worker shortages. |
Global Services
May 5, 2008
Adyasha Sinha |
The U.S. Gains Momentum as an Outsourcing Hub With more and more U.K. firms plunging into offshoring, their next-door neighbor, the U.S., gains brownie points as an outsourcing destination |
BusinessWeek
February 16, 2004
Gary S. Becker |
What India Can Do To Catch Up With China India began to turn around its economy a little more than a decade ago -- and with further free-market reforms, it can give China a run for being the most dynamic big developing country. |
U.S. Banker
November 2009
Joseph Rosta |
India Needs More Banks India offers an expanding middle class and a seriously under-banked population. Western banks should be paying attention. |
Global Services
July 29, 2007
Imrana Khan |
China to Lead in Financial Services Outsourcing In the race between China and India for global economic superiority, who will win? A recent report by Deloitte Consulting, cheers for China, argues that China is better poised to be the victor, especially in the area of financial services outsourcing. |
Global Services
July 27, 2007
Amrita Singh |
Tax Relief for Captive BPOs in India The Supreme Court of India ruled last month that American investment bank Morgan Stanley would not have to pay tax in India on global income earned from transactions at its captive back-office unit. |
BusinessWeek
November 4, 2010
Einhorn & Gokhale |
India Outsourcers Feel Unloved in the U.S. Indian outsourcers fear that a U.S. backlash over job losses will endanger their biggest overseas market. |
BusinessWeek
December 30, 2009
Srivastava & Herbst |
The Return of the Outsourced Job To boost employment, local governments are wooing Indian companies such as Tata, Wipro, and Infosys. But the job gains are a drop in the bucket. |
BusinessWeek
October 27, 2003
Diane Brady |
All The World's A Call Center Outsourcing doesn't just save cash. It can lift quality. |
CRM
January 1, 2006
Colin Beasty |
The Bitter Taste of Offshoring Europe is setting an example of best outsourcing practices that American business might want to follow. |
Knowledge@Wharton
May 7, 2003 |
How Warburg Pincus Views Prospects and Perils in Outsourcing Deals What opportunities do private equity firms like Warburg Pincus see in the business process outsourcing business? What risks do venture capitalists weigh when making such investments? |
National Real Estate Investor
February 1, 2006
Jennifer Popovec |
New Land of Opportunity India is transforming from an exotic locale to the next frontier for American commercial real estate investment. In fact, real estate investment is expected to capture about 18% to 20% of all the money that is coming to India this year from outside its borders. |
Global Services
May 27, 2008
Adyasha Sinha |
South-East Asia: Outsourcing Hotspot Although India, China and the Philippines have been the leading outsourcing nations for some time now, other Asian nations such as Vietnam, Malaysia and Singapore are among the emerging destinations where service providers are starting to expand. |
CRM
February 2012
Leonard Klie |
Congress Moves to Cut Off Off-Shoring Proposed legislation would prevent United States firms that off-shore contact center jobs from receiving government funds. |
BusinessWeek
July 23, 2009
Mehul Srivastava & Steve Hamm |
India's Outsourcers: Using the Slump to Get Bigger In a bid to become global, Bangalore's info tech companies are preparing for the next upturn by rethinking strategy and hiring more workers. |
BusinessWeek
April 19, 2004
Carol Matlack |
Job Exports: Europe's Turn It's following the offshoring trend -- and much of it is white-collar |
CRM
May 2008
Christopher Musico |
And They're Off! Offshore, that is -- and nearshore, and homeshore. When it comes to outsourcing contact centers, it's a whole new horse race. |
Global Services
October 7, 2008
Ed Nair |
Where Do You Want to Go Today? The entire onus of developing the right climate and conditions does not rest on the government alone. The private sector, the universities, the commercial institutions and the industry associations perhaps have a bigger role to play |
CFO
October 1, 2009
Josh Hyatt |
The New Calculus of Offshoring For years the offshoring boom was driven by one factor: savings. Today the decision is much more complicated. |
The Motley Fool
June 9, 2006
John Finneran |
IBM: "I" Stands for India IBM will invest $6 billion in India -- but why? |
