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Global Services
July 11, 2008
Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM   |
Global Services
March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
Global Services
December 4, 2008
Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
CIO
November 14, 2012
Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
Bank Systems & Technology
February 24, 2010
Steve Martin |
Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks. |
Global Services
January 31, 2008 |
2008 Global Services 100 Survey: Findings The Global Services 100 list, drawn by Global Services and neoIT, now in its fourth year, has come to be seen by the customers as a route to bypass the RFI stage, and the rankings as a means to shortlist candidates for RFP. |
Bank Systems & Technology
August 1, 2007
Nancy Feig |
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. |
Global Services
July 1, 2008
Imrana Khan |
The Case for Transformation Beyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing. |
FAO Today
Mar/Apr 2008
David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
CFO
November 17, 2003
Polly Schneider Traylor |
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. |
Global Services
December 4, 2008
Mark Kobayashi-Hillary |
Small is Beautiful As I look outside at the miserable English rain I'm wondering if the hopeful audacity of U.S. President-elect Barack Obama can really change anything |
Insurance & Technology
June 16, 2004
Peggy Bresnick Kendler |
Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations. |
CFO
October 1, 2009
Josh Hyatt |
The New Calculus of Offshoring For years the offshoring boom was driven by one factor: savings. Today the decision is much more complicated. |
FAO Today
Nov/Dec 2007
Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. |
Global Services
April 24, 2007 |
Big Action in Govt., Retail Sector In March 2007, many outsourcing deals were inked in the government sector with a major one between the U.S. General Services Administration and AT&T, Qwest, Verizon. |
Global Services
December 2, 2008
Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
Global Services
January 2, 2008
Khan & Bhambal |
Top 10 Providers Together the top 10 IT-services outsourcing providers bagged single-vendor deals worth a total of $36.28 billion. This is almost 78% of the total share of all deals signed last year. |
Global Services
October 27, 2008
Imrana Khan |
The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil. |
Global Services
November 4, 2008
Jolie Newman |
The Innovation Imperative Understand the essential nature of innovation in outsourcing engagements. |
Insurance & Technology
May 4, 2009
Anthony O'Donnell |
Economy Drives Exploration of New Outsourcing Opportunities Insurers are slightly more cautious about the financial, political and security risks of offshoring, but they are keen to find new BPO opportunities. |
CIO
August 5, 2014
Stephanie Overby |
IT Outsourcing Customers Mad as Hell, Ready to Walk IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to a recent survey. |
Global Services
June 10, 2008
Shyamanuja Das |
Outsourcing to India: 1998 Vs. 2008 If you want to offshore to India for the same reasons some of your peers did in 1998, then do so at your own risk. |
Global Services
November 29, 2007 |
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. |
Global Services
January 1, 2008
Verma & Vashistha |
The Future of M&As The next few years will witness an increase in the volume and aggregate value of M&As in the global IT and BPO service provider landscape. These deals will reflect providers' strategies to broad-base their presence across Europe and the Asia-Pacific regions. |
Global Services
December 4, 2008
Masur & Baldia |
Outsourcing in a Challenging Economy: The Multisourcing Alternative Many companies today are increasingly recognizing the possible benefits of a newer strategy known as multisourcing, which may well be a particularly effective strategy in rough economic times |
HRO Today
April 2008
Barron & Ranjan |
Embracing the World's Offerings Global sourcing is increasingly a valuable tool for achieving business process outsourcing cost savings, and HR outsourcing buyers, long holdouts against offshoring, will finally start to give in to its alluring value. |
InternetNews
January 9, 2008
Larry Barrett |
Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year. |
CIO
September 8, 2010
Stephanie Overby |
Outsourcing: Brazil Blossoms as IT Services Hub CapGemini's $300 million bet on Brazilian outsourcer CPM Braxis is another sign of a sizzling South American IT services market. But much of the activity remains focused on serving local Latin American customers rather than winning over U.S.-based clients. |
Global Services
August 26, 2008
Lisa Ross |
Choosing the Best Outsourcing Approach One of the latest trends in finance outsourcing is that CFOs are seeking an integrated service delivery approach to outsourcing, instead of a piecemeal approach, to gain greater efficiency, effectiveness, and control and compliance of their finance and accounting (F&A) business process |
CIO
May 10, 2012
Stephanie Overby |
5 Outsourcing Trends to Watch Deals are getting smaller, with new pricing models, while security and cloud computing become hot topics. |
Global Services
July 29, 2007
Deborah Kops |
Upward, Onward, Onsource! The magnifying glass is on the performance of the estimated +2,500 shared-services operations worldwide as they stabilize and reach performance maturity. What's next for these business support units as the pressures of competition and globalization demand more. |
InternetNews
March 26, 2004
Sharon Gaudin |
Gartner: 1/4 of U.S. IT Jobs Offshored by 2010 Six years from now, one quarter of traditional U.S. IT jobs will be done offshore, in countries like India and China, according to new predictions from researchers at one of the top industry analyst firms. |
InternetNews
June 3, 2010 |
The Long Road Back for IT Outsourcing IT outsourcing providers suffered as much or more than any other sector during heart of the economic meltdown and pundits say the recovery won't happen overnight. |
CIO
April 6, 2011
Stephanie Overby |
IT Outsourcing in Latin America: 9 Things Your Vendor Won't Tell You The Latin American IT services market is heating up, but buyer beware: There are hidden costs and issues that could affect your nearer-shore outsourcing deal. |
InternetNews
March 26, 2004
Sean Michael Kerner |
Outsourcing Comes to India IT operations at Bharti Tele-Ventures Ltd. are being turned over to IBM India in a deal which could be worth up to $750 million dollars over 10 years. |
Global Services
May 1, 2008
Ed Nair |
The U.S. Slowdown: Survive & Thrive The global services industry had its best two quarters ever. And, the next few would be marked by measured optimism. A look at how customers and service providers plan to respond to a slowdown. |
PHONE+
November 30, 2009
Drew Allgeier |
Collaborating Within the Channel When the going gets tough, the telecom and networking industries and their channel partners get collaborative. |
Global Services
September 20, 2007 |
Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing. |
Global Services
August 1, 2008
Ed Nair |
Past the Half Way Mark America on the other hand is more sophisticated; the leading trend here is that it has been moving away from umbrella deals by farming out smaller chunks of specialized activity |
IndustryWeek
July 1, 2006 |
Outsourcing's Next Steps When it's best not to chase cheap labor. |
CIO
March 1, 2003
Stephanie Overby |
The End of the Billion-Dollar Babies? Are we seeing the end of the single vendor, multibillion-dollar, 10-year outsourcing deal that was popular in the 1990s? |
Global Services
December 7, 2008
Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
Bank Systems & Technology
December 15, 2005
Peggy Bresnick Kendler |
Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture. |
The Motley Fool
November 30, 2009
Jennifer Schonberger |
The Outlook for Outsourcing in India As the global business landscape shifts and the outsourcing industry evolves, how much will it continue to contribute to India's rapid-fire growth? |
Global Services
June 27, 2007
Deborah Kops |
Building a House Without a Blueprint Rushing off to implement a range of outsourcing or offshoring initiatives without a view of the end game is like trying to build the proverbial dream house without taking the time to first put pencil to paper to develop a schematic. |
| PHONE+ |
Roundtable: State of the Industry PHONE+ invited three of the industry's leading executives to share their perspectives on the opportunities and/or challenges for the communications industry. |
FAO Today
Mar/Apr 2008
Lisa Ross |
Department Procurement: Try Adding Procurement By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line -- while helping to improve operations. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
Global Services
September 14, 2007
Sreenivasan Radhakrishnan |
What's Next in the ADM Market? The change in the growth paradigm in the global application development and maintenance outsourcing segment and its implications for buyers and suppliers. |
Insurance & Technology
May 4, 2009
Anthony O'Donnell |
Conning Research: P&C Offshore BPO May Accelerate Property/Casualty insurers save an average of 32 percent on offshore versus onshore business process outsourcing alternatives, according to Conning Research & Consulting. |
