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Global Services
November 4, 2008
Jolie Newman |
The Innovation Imperative Understand the essential nature of innovation in outsourcing engagements.   |
FAO Today
Mar/Apr 2008
Russ Banham |
Scaling New Heights Accenture's contract with BT Group lets finance and accounting outsourcing take a real seat at the strategy table -- perhaps for the first time. |
Global Services
December 2, 2008
Phil Fersht |
How to Structure and Execute Your Outsourcing Strategy Entering into an outsourcing engagement is not a decision that should be hurried. Here's how to take an organized approach to designing your global outsourcing strategy. |
Global Services
December 4, 2008
Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
Global Services
January 1, 2008
Blackman & Schweyer |
Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it. |
Global Services
June 4, 2008
Namita Goel |
Into its Own: Sourcing as a Profession If the demand for sourcing professionals outstrips supply, where will the talent come from? |
National Real Estate Investor
July 1, 2005
John C. Maher |
It's a Brand New Ballgame for Outsourcing Real Estate Outsourcing is certainly not a new concept to real estate. What is new is the extent to which outsourcing is being used by Global 1000 companies to improve the performance of key internal business functions such as finance and accounting, supply-chain management, human resources and real estate. |
FAO Today
Nov/Dec 2007
Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. |
Global Services
December 4, 2008
Masur & Baldia |
Outsourcing in a Challenging Economy: The Multisourcing Alternative Many companies today are increasingly recognizing the possible benefits of a newer strategy known as multisourcing, which may well be a particularly effective strategy in rough economic times |
Global Services
November 29, 2007 |
The Future of Buy-side Sourcing Careers The real change between now and 2010 for outsourcing professionals is likely to be less in terms of what they do, and more in terms of the recognition of their role and its importance. |
Global Services
August 27, 2007
Blackman & Schweyer |
Buy-Side Sourcing Careers Outsourcing has become a $4 trillion business. In many companies, nearly a quarter or more of the executive budget is dedicated to it. With so much at stake, comes opportunity for a new breed of talent the outsourcing professional. |
Global Services
August 14, 2008
Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
Food Engineering
April 1, 2008 |
Outsourcing requires homework There's no doubt that outsourcing can save money and take the pressure off several business tasks -- if executed properly. But many companies don't do homework first, according to this Deloitte Consulting 2008 report. |
Global Services
August 27, 2007
Rinku Tyagi |
The World is Far from Flat The world is far from flat. And, we have just begun to see the impact of globalization. Outsourcing will be the greatest economic leveling force in mankind's existence. |
Bank Systems & Technology
February 24, 2010
Steve Martin |
Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks. |
Global Services
October 29, 2007
Deborah Kops |
If the Shoe Fits, Wear it Is there a predictive fit between such characteristics as culture, measurement systems, ways of working, procurement strategy and the type of global services solutions specific companies should implement? |
HRO Today
Mar/Apr 2008
Andy Teng |
The European Market Update Taking on HR outsourcing in a more measured way than North American counterparts, European HR leaders seem careful to make their outsourcing effort a more successful experience. |
CIO
June 1, 2004
Susan H. Cramm |
Desperation Outsourcing We've all seen desperation outsourcing rationalized under the guise of strategy. But these "strategic initiatives" really are ham-handed attempts at rectifying larger ills |
Global Services
October 27, 2008
Imrana Khan |
The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil. |
HBS Working Knowledge
June 23, 2008
Martha Lagace |
Innovative Ways to Encourage Personal Savings Ideas on what government policy, the private sector and nonprofits can do to help people save, from HBS professor Peter Tufano. |
Global Services
March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
Insurance & Technology
June 16, 2004
Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
IndustryWeek
April 1, 2005 |
Finance -- On Balance Senior executives, especially in this Sarbanes-Oxley era, remain hesitant to outsource finance functions. Done selectively, however, such outsourcing might actually benefit governance and compliance. A recent survey of 203 senior executives reinforces this premise. |
Global Services
June 27, 2007 |
The Global Sourcers More and more people are sourcing services from around the world for their companies. But do they have the right skills for a job that is becoming increasingly strategic to their companies? |
Global Services
July 30, 2007
Glenn Brule |
Business-analysis Skills: Critical for Sourcing Success Whether a company is embarking on a full-scale, outsourced call center or IT operation, or contracting globally for simple project-based services, the need for business-analysis skills is vital. Yet, the role of a business analyst in outsourced engagements is often undefined and elusive. |
HRO Today
May 2008
Andy Teng |
Transforming HR with Data and Expertise Want to hike your HR organization's performance? Sourcing advisors and consultants lend their domain expertise to help pave the way. |
Global Services
May 12, 2008
Imrana Khan |
The Sourcing Advisor Caveat Third-party advisors assistance may be one of the good reasons behind the overall satisfaction with the sourcing engagements you are involved in, but in many instances external advisors can hit hard on your pockets. |
CIO
November 15, 2005
Michael Schrage |
Innovation Alchemy One of the most important things CIOs can create is the right mix of healthy environment and reliable process in order to foster innovation. |
Global Services
December 2, 2008
Paul Roehrig |
New Market Shifts Will Drive: Next Generation IT-Services Outsourcing Today's turbulent business environment can all but paralyze enterprise planning. IT faces this impact as much as any other business function, but the reality is that commerce must continue |
CFO
November 17, 2003
Polly Schneider Traylor |
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. |
CIO
September 24, 2008
Diane Frank |
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. |
FAO Today
Mar/Apr 2008
Phil Fersht |
Judgment Calls The worst mistakes companies make when they evaluate outsourcing -- and how to avoid them. |
BusinessWeek
November 17, 2003
Samuel J. Palmisano |
How The U.S. Can Keep Its Innovation Edge Where, how, and why innovation happens is changing. If we're not careful, the U.S. will fall out of step with these new realities, and innovators and risk-takers will go elsewhere -- because they can. |
Global Services
July 30, 2007 |
Outsourcing in a Vacuum The 1990s created a legacy of billions of dollars worth of outsourcing contracts that are now approaching renewal. How can organizations take re-sourcing or in-sourcing decisions when a large part of knowledge resides with the existing provider? |
CIO
November 14, 2012
Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
Global Services
January 22, 2008 |
Sourcing: From Art to Science Moving to the next generation of sourcing requires moving from art to science. |
Global Services
November 29, 2007 |
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. |
Global Services
January 28, 2008 |
The Future of Risk Over a decade where IT systems became critical to every aspect of business, identifying and managing IT risks - once a minor component of operational risk - has emerged as a significant challenge. |
Global Services
December 7, 2008
Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
HRO Today
Jul/Aug 2008
Atul Vashistha |
Is Global Sourcing an Item on Your Strategic Plan of Action? Survey examines what buyers are thinking when it comes to sourcing services on a global scale. |
BusinessWeek
January 17, 2005 |
A Savings Crisis? Maybe Not Is the U.S. in a savings crisis? We think not, though one may be brewing if attitudes toward the budget deficit don't change in Washington. |
Global Services
September 1, 2008 |
The Definitive Survey of Sourcing Advisers Welcome to the first ever study on sourcing advisory companies that covers the views of service buyers and providers. |
Global Services
May 14, 2008 |
Bracing up for the Slowdown The impact of U.S. slowdown will not be as severe as it was during the dotcom bust; the outsourcing industry has matured fairly well in the past seven years. |
Insurance & Technology
December 6, 2007
Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. |
