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U.S. Banker July 2005 Glen Fest	Incentive-Pay Software: Rewarding Results, Not Just Account Openings Banks are rewarding salespeople to create new accounts, but some funds are merely transferred from closed CDs at the same bank. Software can help sort fact from fiction.
Bank Technology News June 2005 Glen Fest	Incentive Pay: Compensating for Good Relationships Banks are incenting salespeople to create new accounts, but some of the funds are merely transferred from CDs closed at the same bank. Products help sort incentive fact from fiction.
The Motley Fool February 12, 2008 Dan Caplinger	Where You'll Find the Best Rates As customers have moved to the Internet for financial solutions, banks have paid attention.
U.S. Banker November 2007 Lee Conrad	In Pay Raises, Small Banks Outpace the Broader Industry According to America's Community Bankers' annual compensation survey, chief information officers/chief technology officers saw an 11.2 percent increase in their base salaries at community banks between 2006 and 2007.
Bank Technology News July 2006 John Adams	HR Management: Automating Pay Incentives is a Bonus New Century and North Fork are finding the benefits in automating work flow and compensation range from lower costs to higher accuracy and transparency.
Bank Systems & Technology May 1, 2006 Phil Britt	Don't Shutter the Branch Yet Despite all the attention given to online banking and self-service, for now, branches remain a strong component of banks' channel strategies, evidence suggests.
U.S. Banker May 2007 Lee Conrad	How Best to Spur Usage Of Untapped Lines of Credit? Only 60 percent of homeowners with equity lines of credit have accessed them in the past year. To nudge the other 40 percent, banks might consider hybrid loans and better analysis of customer data.
U.S. Banker October 2007 Lee Conrad	Privacy Push: Banks Chafe Against Move To Block Use of SS Numbers Two major federal efforts to curb the widespread use of Social Security numbers are putting banks-the largest private-sector users of those nine sensitive numbers-on defense.
U.S. Banker December 2001 John Hackett	Branches -- Hot New Delivery Channel With banks in a struggle for customers, branches have become in-the-field artillery. After years of fiddling with newfangled delivery channels, bankers across the nation are rediscovering that branches can be their most powerful weapons...
Bank Systems & Technology November 1, 2006 Phil Britt	Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers.
Bank Technology News July 2006 John Adams	Measuring Branch Performance: Taking The Guess Out Of The Gaps Deciding how to rate a branch's bottom line can be sticky for banks. Can a Canadian firm's "blueprint" tool bring a distant footprint into focus?
FDIC FYI July 9, 2004	Bank Branching Trends and Prospects of Key Banking Sectors A summary of three reports released today that represent the fourth installment of the Federal Deposit Insurance Corporation's Future of Banking Study.
Bank Technology News December 2003 Holly Sraeel	Branches Are Back. Is This Banking's Big Break? Identity theft may be grabbing headlines, but most banks are heavily focused on branches, particularly in understanding what types of activities are conducted by customers while there.
Bank Technology News March 2007 Glen Fest	Relationship Rewards: Loyalty Programs That Span the Bank MasterCard's new multiple-account platform means that customers can rack up points based on their entire banking relationship-and they can even customize their own prizes.
Entrepreneur February 2002 Kimberly L. McCall	The Right Carrot Is your compensation plan keeping your salespeople motivated?
Bank Systems & Technology November 4, 2003 Ivan Schneider	Fast-Track Citizens Why do people continue to use bank branches despite the ready availability of automated alternatives? Who knows? But since they do, Citizens Bank has continued to place the branch at the center of its retail banking strategy.
U.S. Banker August 2006 Lee Conrad	Banks Refocus Staff and Mutual Funds Sales Surge Banks are making a fundamental change in the way they sell mutual funds by streamlining the process and unleashing a bigger, less expensive, sales force.
Bank Technology News August 2006	Branches Take Center Stage: Invest or Fall Behind Branches are a top priority among chief executives who see them as the nucleus of their retail banking franchises. But not all chief executives have been as quick to rethink, retool and reinvigorate their branches as their more aggressive peers.
Bank Technology News April 2001 David Rountree	Customers Blast Service in Exit Poll at Branches A consulting firm recently button-holed U.S. bank customers as they were leaving branches of major institutions on both coasts and the Midwest. The results of the poll are enough to make a marketing executive weep openly...
Bank Systems & Technology October 28, 2004 Ivan Schneider	Here Today ... Everywhere Tomorrow The availability of low-cost technology is driving consumer demand for high-tech branches, and banks are getting the message.
Entrepreneur September 2006 Scott Bernard Nelson	Pick and Choose Big banks are competing for your business. How can you decide which one is best for you and your company?
Bank Systems & Technology February 22, 2007 Nancy Feig	Banks Move Away From Card-Based Transactions Rewards prove successful incentives for deepening banking relationships.
U.S. Banker April 2004 Jacob Ward	Should a Bank Be a Store? Going retail is all the rage. But World Savings' Marion Sandler says that good branch design can't be quantified. It just is.
Entrepreneur July 2003 David Newton	In the Balance Learn the factors banks really weigh when setting business-loan terms.
Bank Technology News May 2008	Rethinking Rewards in Tough Times One way credit-card issuers can manage their own exposure to financially stressed consumers is to redesign rewards programs to encourage good credit behavior and focus less on luxury giveaways.
Bank Technology News November 2007 John Adams	Small Biz/Small Bank: Losing Out In Their Own Back Yard New research that's found that larger banks are processing small business loan applications much faster than community banks - a pace that can't be explained by their size advantage alone.
Bank Systems & Technology January 30, 2008 Maria Bruno-Britz	City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before.
U.S. Banker April 2008 Chris Bledsoe	Funds-Transfer Pricing? Just Say No. Is funds-transfer pricing worthwhile?
Bank Systems & Technology June 2, 2004 Steven Marlin	Where The Money Is The current branch revival is evidence that the era of multichannel delivery is here to stay.
BusinessWeek May 9, 2005 Brian Bremner	Wanted: A Big Broom For China's Banks Beijing is trying to sweep away corruption and bad loans at its huge state lenders before taking them public.
Financial Advisor April 2007 Rebecca Pomering	The Eat-What-You-Kill Model For advisory firms, the eat-what-you-kill, production-based compensation model inevitably promotes personal development of business and thus implicitly undermines teamwork, integration and sharing of clients, ideas and knowledge.
Bank Systems & Technology December 1, 2005 Phil Britt	High Tech, High Touch and High Net Worth As banks attempt to expand their private banking operations to attract high-net-worth customers, they're enhancing their support technologies to provide better customer service, improve profitability, and expand product and service offerings.
U.S. Banker March 2008 Anthony Malakian	Would Rewards Help Your Client Feel Better? Bank-marketing firms are trying to spin an upside message, using various rewards programs to rebuild tarnished customer relations.
The Motley Fool June 12, 2007 John Rosevear	Checking Out Checking Accounts How to steer clear of "free checking" pitfalls.
Job Journal May 9, 2004 Rich Heintz	Banking Careers: Deposit a Resume at Your Local Branch As many banking concerns (both large and small) continue to expand, the the job opportunities increase as well. There are numerous job openings statewide on the Bankers Association website, as well as countless other regional help-wanted resources.
Bank Technology News June 2004 John Adams	Banks Aim To Stem Huge Losses Waste claims up to eight percent of incentive pay. A growing number of banks are turning to technology to stem the tide, particularly with regulators, investors and CFOs all casting a watchful eye on waste in corporate spending.
Bank Systems & Technology July 29, 2009 Maria Bruno-Britz	Jack Henry Rolls Out BIG Rewards BIG Rewards was created with Saylent Technologies to give banks a deeper solution for customer stickiness.
U.S. Banker November 2007 Paul Hyde et al.	Mergers Create Mid-Sized Have-Nots Nearly two decades of steady banking industry mergers have created a landscape dotted with a group of banks struggling to survive in an undifferentiated no-man's land.
The Motley Fool August 15, 2006	Banking Alternatives Investors, don't think you're stuck with Federated First Financial. You might do better elsewhere.
AskMen.com March 4, 2001 Luis Rodrigues	The Truth About Bank Loans When the time comes to borrow money from the bank to buy a house, a car or start a business, people still get extremely stressed about meeting with the banking loans officer...
U.S. Banker October 2001 Neckopulos & Pihl	Challenge: Integrating the Channels Andersen Business Consulting says banks must integrate all delivery channels to be successful...
BusinessWeek October 25, 2004 Assif Shameen	Malaysia Rolls Out The Red Carpet Foreign banks, once shunned, now are wooed as catalysts for change
Bank Technology News July 2009 Michael Sisk	The Future of the Bank Branch Innovative branch design and technology must encourage engagement with employees, not to discourage human interaction.
U.S. Banker February 2011 Katie Kuehner-Hebert	More Say on Pay Bank directors are often bystanders in developing compensation policies, but new guidelines will require them to play a more active role.
Bank Systems & Technology August 2, 2005 Deena M. Amato-McCoy	The Tailored Sell Tired of losing customers to competitors, many banks are restructuring corporate cultures and making customer-centric, cross-selling marketing strategies an enterprisewide priority.
U.S. Banker January 2008 Anthony Malakian	Poor Branch Placement Could Kill Revenues For smaller community banks, poor branch placement is a far greater concern than for a trillion-dollar behemoth.
Bank Technology News April 2007 Glen Fest	Branch Planning: Mapping A Course For Profits Display analytics tool guides Nevada State Bank's growth.
FDIC FYI November 26, 2002	Quarterly Banking Profile Commercial Banking Performance, Third Quarter 2002 Gains on securities sales keep earnings near record level... Weakness in overseas operations limits industry profits... Margins improve at community banks, decline at larger institutions... Strong mortgage demand fuels growth in loans... Asset-quality problems continue to grow at large banks
Financial Planning August 1, 2006 John J. Bowen	Team Players If your employees don't share in the risks -- and the rewards -- of your financial advisory business, they won't be motivated to do their best.
Bank Systems & Technology December 1, 2005 Deena M. Amato-McCoy	The Blended IT Team According to a recent study, North American banks are increasing their technology spending.