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Bank Systems & Technology February 22, 2007 Nancy Feig	Banks Move Away From Card-Based Transactions Rewards prove successful incentives for deepening banking relationships.
U.S. Banker February 2011 Glen Fest	Thanks Anyway Relationship-based loyalty programs gained little traction as banks focused on debit-card rewards. The outlook remains cloudy despite debit reward's iffy future.
Bank Systems & Technology July 28, 2006 Maria Bruno-Britz	Growing Rewards Since rewards programs worked so well for the credit card industry, financial institutions are looking at tying them to debit cards.
U.S. Banker March 2008 Anthony Malakian	Would Rewards Help Your Client Feel Better? Bank-marketing firms are trying to spin an upside message, using various rewards programs to rebuild tarnished customer relations.
The Motley Fool October 19, 2007 Dan Caplinger	Reap Rewards With Debit Cards Banks that have historically kept the purse strings tight on debit card rewards have started to loosen up a bit.
Bank Technology News March 2007 Glen Fest	Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers.
U.S. Banker October 2007 Lee Conrad	How to Give the Love And Finesse the Cross-Selling The newest trend in small-business loyalty relationships may carry the rather bland moniker of "enterprise awards" or "enterprise loyalty," but the terms belie the importance of the one-two punch in perfectly grooming a group for cross-selling.
Bank Systems & Technology July 29, 2009 Maria Bruno-Britz	Jack Henry Rolls Out BIG Rewards BIG Rewards was created with Saylent Technologies to give banks a deeper solution for customer stickiness.
U.S. Banker June 2009 Glen Fest	Taking a New Swipe at Debit Incentives Busey Bank of Champaign, Ill., has given out debit rewards since 2005 to increase incremental revenue from cardholders through interchange, and add-on services, like bill-pay.
U.S. Banker February 2008 Anthony Malakian	Decoupled Relationships: The Evolution of Debit The days of decoupled debit cards are upon us.
Bank Technology News July 2008 Glen Fest	Retailers Picking up Tab to Share in Rewards North American cardholders have begun to express frustration with carrying a wallet full of various reward and shopper cards.
CRM September 8, 2015 Dan Moultrie	Financial Institutions Should Bank on Knowing Their Customers Finding out what customers want, and how they prefer to interact, is to key to profitability.
U.S. Banker May 2007 Kenneth Long	Reinventing the Checking Account Banks that haven't reinvented their checking accounts to better serve their customers, thus more firmly sealing them to the institutions, may soon find they have fewer customers about which to worry.
Wall Street & Technology February 14, 2006	Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report.
InsideFlyer June 2014	InsideEdition Southwest Airlines has announced that the AirTran A+ Rewards program is ending, and Rapid Rewards will be the loyalty program for the combined airline starting Nov. 2, 2014.
U.S. Banker May 2008 Beth Horowitz	What Have You Done For Me Lately? The challenge that retail bankers, credit-card issuers, merchants and payments-network officials face is creating a long-term relationship with a savvy consumer who is increasingly willing to switch institutional loyalties.
Bank Systems & Technology March 30, 2007 Maria Bruno-Britz	Retail Payments Business Moving More Toward Mobile Increasingly, banks are under pressure to provide multiple payments options to keep customers from going to the bank down the street or even to a nontraditional financial services provider.
Bank Systems & Technology January 29, 2008 Maria Bruno-Britz	Evolving Card Business Presents Opportunities and Threats for Banks Rapid advances in technology, the recent IPOs of Visa and MasterCard, an uncertain economy, and shifting consumer behaviors all are converging to create a whirlwind of change -- and opportunity -- in the card space.
Bank Systems & Technology June 25, 2007 Maria Bruno-Britz	Payment Card Business Still Offers Variety of Opportunities for Growth Control over customer relationships is pushing card business to the next level.
Bank Technology News February 2001 Maria Bruno	The Citi that Never Lets You Sleep... Banks' intentions can easily become twisted and misguided to the point where customers -- the very ones who keep them in business -- are penalized...
U.S. Banker March 2011 Ken Paterson	Debit Rewards: A Farewell Portrait? As banks and credit unions face a significant reduction in interchange revenue under the Durbin amendment in the Dodd-Frank Act, debit rewards will certainly come under scrutiny in coming months.
Bank Technology News April 2011 Jeremy Quittner	Intuit Builds a New Control Panel Intuit's latest software brings its PFM tools, as well as new features such as merchant-funded rewards, front and center.
Bank Systems & Technology May 8, 2007 Maria Bruno-Britz	For Money Transfers, Going Solo Not the Best Route for Banks A new study says banks are better off teaming up with existing money transmitters to succeed in remittance business.
The Motley Fool November 29, 2007 Selena Maranjian	Credit Cards Can Pay You Thousands Lots of credit card companies offer their customers rewards for using their cards. If you're careful, those rewards can give you free money. But for many, those rewards simply aren't worth the cost.
InsideFlyer October 2004	Study: Why Loyal Customers Leave When consumers leave a loyalty/rewards program, most cite the length of time it takes to build up points as the primary reason.
Bank Systems & Technology June 2, 2007 Maria Bruno-Britz	Acquisition Obsession Results In Bank Deposit Growth Deposits have been dropping off at U.S. banks for years. And according to a recent study, there is no one technology or formula that banks can follow to reverse the trend.
Bank Technology News May 2008	Rethinking Rewards in Tough Times One way credit-card issuers can manage their own exposure to financially stressed consumers is to redesign rewards programs to encourage good credit behavior and focus less on luxury giveaways.
Bank Systems & Technology December 1, 2006 Phil Britt	Banks to Allow E-Bill Pay Customers to Pay With Cards The growing popularity of online bill payment services presents a revenue opportunity for banks.
InsideFlyer September 2014	InsideEdition Recently, research by Environics asked 1,000 Canadians to select which of the 23 top loyalty programs they used to earn loyalty rewards in the past three months.
Bank Technology News March 2002 Daniel A. Joelson	Latin America Uncovers Internet Banking Leaders Economic conditions won't bury the growth of online banking in the region...
CRM May 2015 Maria Minsker	10 Ways to Liven Up Your Loyalty Program Add functionality and flair to traditional rewards-based structures
The Motley Fool March 29, 2011 Dan Caplinger	Say Goodbye to These Tightwads Banks eliminate debit-card rewards. What are they thinking?
The Motley Fool April 28, 2011 Dan Caplinger	Want Free Money? Jump Through More Hoops American Express announces a big change to its rewards program.
CRM November 2015 Leonard Klie	Brands Must Be Loyal to Loyalty Members Rewards need to be more personalized and tailored to individual program members
InsideFlyer June 2004	The New Number One Earning frequent flyer miles by spending with your credit/debit card has replaced flying as the number one way to earn frequent flyer miles. Here's a look at the why, where and what's ahead in this latest twist in the evolution of frequent flyer programs.
Bank Systems & Technology July 1, 2005 Peggy Bresnick Kendler	Speed to Market Achieving speed to market can provide banks with a competitive advantage. But they need flexible technology infrastructures to achieve speed-to-market strategies, and launching products just for the sake of offering something new won't win banks new business.
Bank Systems & Technology November 4, 2003 Cynthia Ramsaran	Online Banking Comes of Age By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic.
Bank Technology News November 2001 David Rountree	Importance of Online Banking While generally satisfied with the services they're using today, corporations are on the lookout for more and better Web banking capabilities...
The Motley Fool February 12, 2008 Dan Caplinger	Where You'll Find the Best Rates As customers have moved to the Internet for financial solutions, banks have paid attention.
The Motley Fool May 30, 2007 Dan Caplinger	Get Paid to Save and Invest Credit cards aren't the only way to get cash back. Banks and brokers want your money, and they're willing to pay you for it.
InternetNews December 22, 2003 Colin Haley	Interest in Online Banking Grows Barring a major security breach, U.S. consumers will increasingly turn to bank Web sites, a new study concludes.
The Motley Fool December 15, 2006 Emil Lee	Fool on the Street: Capital One's Capital Strategy Capital One's purchase and rebranding of the regional banks certainly carries execution and customer loyalty risks, it also carries substantial rewards. Investors, take note.
FDIC FYI May 18, 2004	An Update on Emerging Issues in Banking Trends in Community Banking... The Declining Number of U.S. Banking Organizations: Will the Trend Continue?... Community Banks: Their Recent Past, Current Performance, and Future Prospects...
Bank Technology News March 2002 Karen Epper Hoffmann	Online Banking Aligns Practices Now that the initial online flurry has subsided, Web-based banks are looking at ROI potential...
CFO March 1, 2007 Randy Myers	Dividing the Spoils Most CFOs and treasurers recognize that when the credit cycle finally does turn, they may need the goodwill of a longtime banking partner to ensure access to capital under less-than-ideal conditions.
InsideFlyer February 2009	Best Western Communications Recently, Best Western Rewards was mentioned in DMNews, which reports trends and technologies in marketing.
InsideFlyer June 2013	60 Seconds Southwest Rapid Rewards won the 2013 Freddie Award for best loyalty credit card in the Americas. We spoke with senior manager of Rapid Rewards partnerships, Anissa Reil, about the benefits of the card.
Bank Systems & Technology January 1, 2007 Phil Britt	Consumers Favor Cards for Payments in Increasing Numbers This past year saw a significant increase in consumers' use of debit cards and prepaid cards, while credit card usage remained strong. The trend is expected to continue, insiders say, potentially creating new revenue streams for banks.
The Motley Fool April 1, 2004 Selena Maranjian	How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money.
The Motley Fool August 31, 2005 Stephen D. Simpson	A Closer Look at Bank Stocks These investors must deal with unusual terms and funny-looking financial statements, but the rewards can be well worth it.