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Search Engine Watch
February 24, 2011
Nathan Linnell |
The Social Media ROI Conundrum Don't be shortsighted -- look at these four essential components to see how social media can impact the long-term health of your brand. This is where you'll find the true value of social media.   |
Bank Technology News
April 2003
John Adams |
IT's Crystal Ball Alltel debuts a free program to capture product success |
CRM
October 18, 2004
Joshua Weinberger |
Metrics Should Define Results Setting benchmarks to determine the success of a CRM initiative is a must. The metrics that matter most are those taken when agents are serving customers. |
CRM
April 2003
Martin Schneider |
Prove It Gone are the days when CRM vendors could pitch features and functionality, close the deal, hit the trail, and never look back. Today's CRM buyers demand proof during the presale that the CRM technology they are considering will deliver the promised results. |
CIO
July 15, 2002
Mohanbir Sawhney |
Damn the ROI, Full Speed Ahead "Show me the money" may not be the right demand for e-business projects. |
CRM
August 2004
Jason Compton |
How to...choose the right metrics for determining ROI Four keys to evaluating the success of your CRM investment. |
Bank Technology News
July 2005
Shane Kite |
Service On-line: Even House Calls Are A Retention Play Firms ranging from Citibank to Provident are rolling out bells and whistles to save business on the Internet. One institution is even making visits to set up accounts. |
U.S. Banker
February 2007
Ed See |
Driving Growth Through Marketing Growth remains a top concern in banking, with many looking to marketing to be a key driver. While marketing can be a successful tool, it also can be a very expensive failure. |
Entrepreneur
December 2004
Mark Henricks |
This Is a Test Don't be tempted to use "Return On Investment" analyses the wrong way, or you risk creating a formula for disaster. |
Search Engine Watch
July 1, 2009
Jason Tabeling |
Balancing Efficiency and Volume in Paid Search On a daily basis, paid search managers must balance efficiency and volume in an effort to meet the goals of the campaign. |
Bank Technology News
March 2002
Karen Epper Hoffmann |
Online Banking Aligns Practices Now that the initial online flurry has subsided, Web-based banks are looking at ROI potential... |
Wall Street & Technology
October 27, 2005
Leslie Kramer |
CIO Challenge - Measuring IT's Value To ensure that IT dollars are spent wisely, business executives often require CIOs to quantify the return on technology investments. But ROI isn't always the best measure of an IT project's value. To prove IT's worth, many CIOs are employing new metrics. |
Search Engine Watch
September 28, 2005
Chris Sherman |
How are Search Marketers Performing? A new study sheds light on the performance of search marketing firms, concluding that many are missing opportunities and failing to provide important services for their clients. |
Insurance & Technology
August 14, 2006
Peggy Bresnick Kendler |
Measuring Success Experts comment on what metrics are best for determining the success of technology investments, and which key performance indicators are the most valuable for insurance IT initiatives? |
The Motley Fool
August 31, 2005
Stephen D. Simpson |
A Closer Look at Bank Stocks These investors must deal with unusual terms and funny-looking financial statements, but the rewards can be well worth it. |
The Motley Fool
July 19, 2005
Stephen D. Simpson |
Wachovia Gets the Edge -- Again Solid growth, improving efficiency, and a reasonable valuation may spell opportunity. |
HBS Working Knowledge
June 27, 2005
Barber & Strack |
People Power: How to Measure It Start with the right set of performance indicators. |
CRM
May 10, 2013
Syed Hasan |
Choose a Winning Combination of Customer Experience Metrics Improve customer loyalty with the right mix of customer experience management (CEM) solutions. |
| Knowledge@Wharton |
Marketers Turn to Metrics to Measure the Impact of Their Initiatives The search for better marketing metrics is underway throughout Corporate America. Marketing executives are devoting more attention than ever to ways in which they can link traditional marketing variables to hard-core financial concepts, such as a company's stock price or ROI. |
CFO
June 1, 2007
Scott Leibs |
Measuring Up Many companies still struggle to use metrics effectively. It may be that fresh thinking is what really counts. |
The Motley Fool
October 17, 2006
Ryan Fuhrmann |
Wachovia Banks Another Quarter Wachovia just reported third-quarter results, and the bank continues to grow steadily. Investors, take note. |
CFO
October 15, 2002
Norm Alster |
After the Deluge Despite a torrent of interest in ROI, truly workable solutions are just beginning to emerge. |
Bank Systems & Technology
August 4, 2004
Ivan Schneider |
The Metric System One banker comes up with a formula for deciding whether your CRM investment is paying off. |
Bank Technology News
April 2003
Holly Sraeel |
Focus on ROI Stifling Business Results? Could Be. The ROI mantra is so pervasive within institutions that it's impeding business growth. That and the fact that timeframe -- three to six months -- is ridiculous. |
National Real Estate Investor
December 22, 2003 |
Torto Wheaton, Moody's Partner to Produce New Real Estate Credit Risk Software Moody's Investors Service and Torto Wheaton Research will team up to develop software analyzing the risk of commercial mortgage whole loan portfolios. The software will help banks, life insurance companies and other holders of whole loans analyze credit risks. |
U.S. Banker
October 2001
Neckopulos & Pihl |
Challenge: Integrating the Channels Andersen Business Consulting says banks must integrate all delivery channels to be successful... |
Bank Systems & Technology
March 7, 2005
Deena M. Amato-McCoy |
Seeing Clearly Like most banks, when Wachovia Bank launched a new Web site in November 2002, its goal was to provide a superior online banking experience. They choose WebSideStory's HBX analytics service to measure usage. |
The Motley Fool
October 18, 2006
Ryan Fuhrmann |
National City's Many Moves The regional bank reports a complicated third quarter, decent results, and improving growth prospects. Investors, take note. |
The Motley Fool
April 11, 2007
Ryan Fuhrmann |
Foolish Forecast: Well-Protected Wachovia The banking giant is set to report its first-quarter 2007 financial results shortly. Investors, here is what you can expect to see. |
CRM
October 1, 2009
Lauren McKay |
Mistaken Metrics They say you can't manage what you can't measure. But what if you're using the wrong ruler? |
CRM
November 30, 2010
Juan Martinez |
Is Social Media ROI for Real? The ROI of Social Media Marketing: Forrester Research has developed a social media marketing scorecard that could end the ROI dilemma. |
Bank Technology News
February 2002
Louise West |
Good News for CRM and Outsourcing Vendors Despite the economic slump, banks in Europe are still prepared to spend on certain areas of IT... |
CFO
February 15, 2006
Craig Schneider |
The New Human-Capital Metrics A sophisticated crop of measurement tools could take the guesswork out of human-resources management. |
Search Engine Watch
November 23, 2009
Ron Jones |
Measuring Success 101, Part 1 Defining a goals and objectives, identifying the right tools and data to analyze, and defining the staff and time needed to track the success metrics are crucial elements for measuring success. |
CRM
April 1, 2004
Martin Schneider |
ROI on the Rise? Is CRM software getting better, or are companies learning from past mistakes? |
Bank Systems & Technology
May 1, 2006
Peggy Bresnick Kendler |
Search Engine Optimization An interview with three industry experts on how, by utilizing search engine-based marketing, innovative banks can drive qualified traffic to their Web sites. |
U.S. Banker
August 2006
John Engen |
Southern Exposure Wachovia's Ken Thompson's appetite for deals has raised eyebrows with investors and analysts. Yet proponents say Thompson's ambition, coupled with strong organizational skills, is sure to keep customers and investors satisfied. |
The Motley Fool
September 22, 2006
Stephen D. Simpson |
A Closer Look at Bank Stocks Learn the secrets of investing in this often-intimidating sector. |
National Real Estate Investor
February 1, 2007
Ben Johnson |
Small Banks, Big Risks In the new era of commercial real estate lending, federal regulators are pressuring even the smallest banks to upgrade their portfolio analysis capabilities to avoid the pitfalls of past downturns. |
CRM
September 3, 2015
Jessica Hawthorne-Castro |
With Campaign Metrics, You Need to Go Beyond the Basics Here are four metrics to make your decision making more data-driven -- and enhance profits. |
Bank Technology News
March 2001
David Rountree |
Up Today, Up Tomorrow Banks appear determined to sustain their leadership in technology as the virtual world creates ever new real-world threats to their traditional business models. |
CRM
July 2012
Kelly Liyakasa |
For Social Success, Build a Business Use Case Companies that fail at measuring ROI say it's too hard, too early, or they weren't asked. |
The Motley Fool
April 18, 2005
Stephen D. Simpson |
Banking on Wachovia Good loan growth and strong credit quality fuel a respectable first quarter. |
CRM
October 2004
Ginger Conlon |
Get Your Facts Straight Customer data aggregation is the number one data issue right now. Find out how companies are handling it and turning it into a positive. |
CIO
January 15, 2002
Ken Denman |
Bottom-Line Redux When budgets come under fire, CIOs should mimic their peers... |
InternetNews
May 21, 2010 |
Undoing IT Staffing and ROI Myths Many firms and managers believe that employees don't provide a hard return on investment. They couldn't be more wrong. |
U.S. Banker
May 2003
Michael Sisk |
Street-Like Valuations For Technology Buys? The call for ROI has one firm contending it provides dollars-and-cents insight into technology buys -- and the impact on share price. A CFO's dream or an industry nightmare? |
CRM
August 2, 2004
Joshua Weinberger |
Hot Seat: CRM Success Means More Than Avoiding Failure CRM vendors, analyst spout off on what it takes for CRM success. |
Bank Technology News
March 2007
Glen Fest |
Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers. |
CRM
February 20, 2015
Justin Gray |
Why Sales and Marketing Need a Unified Dashboard When business teams align, everyone wins. |
