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The Motley Fool
June 30, 2006
Tom Taulli |
Omniture: Wrong Place, Wrong Time Omniture provides sophisticated software for online marketers. But, given the lackluster performance of its recent IPO, there are lingering concerns.   |
InternetNews
April 7, 2004
Ron Miller |
Omniture Out to Raise Web Analytics Bar As e-commerce sites begin to mature, managers are looking for their Web analysis tools to mature too. Omniture's grown up new tools seek to do just that. |
CRM
February 2006
Barton Goldenberg |
The Future of CRM: Real Time Always on, always connected, real-time CRM will be the prevalent way to conduct business in 10 years. |
InternetNews
January 16, 2004
Susan Kuchinskas |
Salesforce.com's In-Office Appearance The hosted CRM provider uses Web services to send its customer information directly to Microsoft Office documents. |
CRM
September 2005
Barton Goldenberg |
'Information at Your Fingertips' These five business drivers will propel real-time CRM over the next decade: The need to be increasingly customer focused... Increased competition... An increased emphasis on better market segmentation... etc. |
The Motley Fool
February 12, 2010
Tim Beyers |
Why Google Hates Telecoms Telecoms and internet service providers such as AT&T and AOL are The Big G's worst enemies, and for good reason: They're preventing the Web from becoming a real-time medium. |
Search Engine Watch
October 4, 1999 |
New AOL Search Unveiled AOL retired its longstanding AOL NetFind service in favor of the new AOL Search in September, though the official launch of AOL Search actually comes later this week. |
CRM
October 2015
Leonard Klie |
The Age of Speech Analytics Is Close at Hand The Johnny-come-lately in contact centers is poised to become Johnny-on-the-spot |
InternetNews
January 14, 2004
Pamela Parker |
AOL Reshuffles (Again) to Position for Ad Recovery The online service forms an ad sales division charged with capitalizing on growth opportunities. |
Fast Company
Neal Ungerleider |
AOL's Latest Goodie For Advertisers Is Weather-Based Analytics AOL's ad-tech division, AOL Platforms, is testing out a new strategy: using weather reports for individual zip codes to track how climate impacts advertising results. |
CRM
May 2, 2005
Colin Beasty |
Is It Time for Real Time? Recent debuts of real-time enterprise tools by Microsoft and AOL could help jump-start presence management in the contact center. |
Search Engine Watch
May 25, 2010
Garry Przyklenk |
Beginner's Guide to Multi-Source Attribution Modeling How to help leverage decisions based on multi-source attribution modeling in Google Analytics, Yahoo Web Analytics, and Omniture. |
CRM
April 22, 2015
Maria Minsker |
Evergage Integrates Its Real-Time Personalization Tool with Google Analytics The integration makes user experience reporting available on a familiar interface. |
Search Engine Watch
November 1, 1999 |
AOL Search Big Improvement For Members The old AOL NetFind service never really offered any particular advantages to AOL members, who were its main users. In contrast, the new AOL Search service should be a top choice for AOL's millions of members.... |
PC Magazine
October 16, 2007
Matthew D. Sarrel |
Web Site Analytics Find out if your Web site is earning its keep. |
Bank Technology News
May 2011
Shane Kite |
U.S. Bank to Boost Its Mobile IQ The Minneapolis-based bank is also stepping up its use of mobile data business intelligence to target sales and personalize customer service. |
The Motley Fool
December 23, 2005
Rick Aristotle Munarriz |
A Taste of Google The search engine juggernaut made a statement in buying into AOL. Investors, take note. |
CRM
May 4, 2015 |
TCN Launches Competitive Analytics Competitive Analytics is a fully integrated business intelligence analytics solution for its cloud-based call center platform. |
CRM
March 20, 2012 |
NICE Integrates Interaction Management and Fizzback Solutions to Enhance Customer Experience The combined Voice of the Customer solution enables companies to gain insight into the root cause of specific customer feedback by correlating voice interactions with real-time feedback survey results. |
Search Engine Watch
February 10, 2009
Aaron Shear |
How Strong is Your Search? If you're not using analytics in the right way on your large site, it will be difficult to adequately track your site's traffic sources. If you're not careful, you could end up with two competing teams -- one driving paid search, and the other driving organic. |
CRM
March 2015 |
The 2015 CRM Service Awards Read about the industry leaders, rising stars, and companies that have successfully implemented service customer service solutions. |
The Motley Fool
September 16, 2009
Anders Bylund |
Brilliant Buy, Adobe! ... Or Is It? Did Adobe just unleash a money-making beast -- or scare off its biggest customer? |
Search Engine Watch
January 26, 2009
Ron Jones |
Web Analytics 101, Part 2 When using Web analytics, it's easy to get caught up in all the numbers and lose sight of the overall goal of increasing your site's ROI. It doesn't do any good to use Web analytics to produce cool charts and reports, but then fail to act. |
CRM
February 1, 2006
Colin Beasty |
The On-Demand Influx Industry pundits expect Google and Microsoft to shake up the on-demand software market. |
PC World
October 17, 2001
Tom Spring |
Do Windows XP and AOL Play Nicely? Despite mixed messages over compatibility, Windows XP users should pick AOL 7.0 -- or else... |
The Motley Fool
March 30, 2005
Tom Taulli |
How Does Google Gauge Success? Measuring Web traffic is becoming a strategic business, as Google's latest acquisition shows. This is good news for the Web analytics providers, as the deals should logically push values higher. |
The Motley Fool
January 8, 2010
Rick Aristotle Munarriz |
AOL Dreams Out Loud Now that its search deal with Amazon is expiring, AOL ponders its next search partner. |
InternetNews
November 5, 2008
Kenneth Corbin |
Chilly Economy Saps AOL's Ad Revenue AOL is struggling with softening advertising market, and looks to lure the kind of lucre Google and Yahoo are seeing. |
CRM
June 4, 2015
Greg Petro |
Does Your CRM System Need a Crystal Ball? Here's why predictive analytics may be the missing link in your CRM data. |
InternetNews
February 4, 2004
Janis Mara |
AOL Addresses Update The giant ISP beta-tests a feature that will help members keep current with friends and colleagues. |
PC Magazine
November 2, 2005
Matthew D. Sarrel |
VisiStat 2.0 Services like Omniture's Site Catalyst and WebSideStory's HBX are a good way for companies to track their Web traffic, but they can be prohibitively expensive for smaller sites. |
PC World
October 14, 2002
Tom Spring |
Crazy 8s: Hands on MSN and AOL Battle of the (version) 8s shows MSN gaining ground, but AOL knows its membership. |
CRM
February 2, 2003
Martin Schneider |
The Real (Time) Deal Though many hold different opinions on just where real-time CRM business is going, all agree on one thing: The real-time enterprise is not a passing fad, but here to stay. |
Search Engine Watch
February 27, 2009
Elisabeth Osmeloski |
You Can't (NOT) Afford to Invest in SEM Analytics While more advanced Web analytics packages may seem out of reach for some marketers, at some point you have to ask if you can afford not to invest in better analytics. |
PC World
July 26, 2006
Narasu Rebbapragada |
Security Software Expands Protection Symantec, McAfee, and AOL add backup and antiphishing tools to suites. |
InternetNews
September 28, 2010 |
AOL Snares TechCrunch In an expansion of its media portfolio, AOL announces the purchase of the controversial tech industry blog. |
InternetNews
April 27, 2007
Andy Patrizio |
AOL Redesign Has a Very Familiar Look The new AOL looks remarkably like Yahoo's new Web 2.0-inspired home page. |
PC World
December 2001
Tom Spring |
Broadband Is Big in AOL 7 America Online's new version is a good upgrade for dial-in users and a must for broadband users... |
InternetNews
June 22, 2004
Susan Kuchinskas |
Will Salesforce IPO Float All Boats? The software-on-demand industry hopes a sizzling offering will juice up the sector. |
InternetNews
August 2, 2006
Nicholas Carlson |
Time Warner Confirms AOL Fate After having aired its strategy debates for weeks in front of anyone who reads the daily papers, Time Warner today officially announced "You've Got Mail - For Free." |
InternetNews
October 4, 2010 |
Netezza Unveils Real-Time Security Tool New Mantra Vault application promises real-time data monitoring across multiple points in an enterprise to provide sophisticated predictive risk analytics. |
Search Engine Watch
September 3, 1999 |
New MSN Search, AOL Search Available in Beta Two major portals are readying new versions of their search services. Both MSN and AOL have made unveiled their next-generation search offerings at beta sites that have just gone live. |
Fast Company
January 9, 2012 |
Is HuffPo Hurting AOL's Traffic? It's been a year since AOL bought the Huffington Post for $315 million, to beef up traffic. Has it succeeded? |
InternetNews
November 8, 2006
Nicholas Carlson |
AOL Buys Relegence For Relevance In a world of 24/7 cable TV, on-demand video, and endless syndication feeds, an attention-based economy arises. |
InternetNews
August 29, 2006
Nicholas Carlson |
AOL Raises 'Badware' Flags StopBadware.org has labeled AOL 9.0 "badware" as part of an open inquiry into the free software. |
CRM
July 1, 2009
Donna Fluss |
Contact Centers and the Age of Analytics A variety of applications promise revenue generation and cost reduction. |
The Motley Fool
October 1, 2009
Eric Jhonsa |
AOL's Never-Ending Fall From Grace Recent valuation estimates are the latest embarrassment for the company. |
InternetNews
June 24, 2004
Ryan Naraine |
AOL Bets $425M on Advertising.com Buoyed by the comeback in online advertising, AOL makes its biggest acquisition since the Time Warner merger. |
CRM
March 2015
Maria Minsker |
The 2015 CRM Rising Stars: NICE Systems Innovates with Real-Time Analytics The veteran vendor is this year's comeback kid. |
The Motley Fool
February 9, 2005
Alyce Lomax |
Time Warner Takes Its Time Is 2004 the year Time Warner settled down? In the fourth quarter, the company nearly doubled its net income to $1.13 billion, or $0.24 per share. Operating income increased 7% to $1.6 billion. Sales squeaked out a 1.9% increase to $11.1 billion. |
