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Insurance & Technology June 1, 2006 Maria Woehr |
Implementing Advantage Penn National Insurance is overhauling systems and driving IT initiatives to achieve straight-through processing -- and boost competitiveness. |
Insurance & Technology December 21, 2004 Anthony O'Donnell |
A Brave New World Former Penn National Insurance CIO Jane Koppenheffer will finally get her chance to experience the agency side of the business. |
Insurance & Technology October 7, 2008 Anthony O'Donnell |
Penn National Insurance's Jenkins Proves a Seasoned Innovator Bill Jenkins, CIO of Harrisburg, Pa.-based Penn National Insurance, helped the company solve both leadership and technological dilemmas. |
Insurance & Technology February 4, 2010 Nathan Conz |
Penn National Empowers Agents With Easily Customized Documents Penn National Insurance has extended its relationship with HP Exstream to deliver documents to agents in real time via the carrier's agent self-service portal. |
Insurance & Technology October 6, 2006 Anthony O'Donnell |
Agile Infrastructure VP and CIO Jim Court's from-the-ground technology renovation helped First American P&C boost revenues from $12 million in net written premium to $125 million within six years. |
Insurance & Technology March 16, 2004 Julie Gallagher |
Growing Up and Out After experiencing rapid growth, First American P&C is taking advantage of current conditions to prepare for the soft market. |
PHONE+ November 24, 2009 |
Ethical Dilemmas in the Channel Josh Anderson, CEO of Telephony Partners presents ethical dilemmas that have happened in the indirect sales channel. Suppliers and partners provide their input on how to handle the dilemmas. |
PHONE+ April 27, 2010 O'Hanlon & Henderson |
Making Agent-VAR Partnerships Work Five companies share their successes. |
PHONE+ March 23, 2010 |
Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing. |
Insurance & Technology November 26, 2003 Julie Gallagher |
Keep Them Coming Back for More Now more than ever, carriers need to focus on keeping today's skeptical customer satisfied. |
PHONE+ Michael Murphy |
Surviving Carrier Consolidation Consolidation definitely has its pros and cons. Your willingness to prepare yourself, diversify within the industry and maintain strong client and vendor relationships will help you succeed no matter how the landscape changes. |
PHONE+ April 15, 2009 James O. Warren |
Playing By the Channel Sales Rules A quintessential document outlining the guidelines for direct and indirect sales representatives to avoid or resolve channel conflict. |
PHONE+ |
Ethical Dilemma No. 5: Referral Quid Pro Quo Indirect sales agents and their carrier suppliers are featured discussing an ethical dilemma in the communications industry channel. |
PHONE+ February 23, 2010 Henderson & Sievers |
Betting on Transformation -- What's the Payoff? There is no doubt that the communications marketplace is ripe with opportunities, but it also makes the task of figuring out how to grow your communications agency, VAR, integrator or dealership that much harder. |
Bank Systems & Technology August 5, 2004 Ivan Schneider |
Security National Brings Families Closer Customer profitability software allows a bank to gain strategic clarity about the drivers of its overall profitability, but it's difficult to pin down an exact return on investment. |
The Motley Fool April 27, 2004 Nathan Slaughter |
T. Rowe Price Impresses The no-load fund complex doubles earnings and attracts record inflows. |
PHONE+ May 25, 2010 |
Ethical Dilemma No. 4: First Quote or Ink Wins? Policies for preventing quoting conflicts between competing agents working with the same master agent. |
The Motley Fool December 28, 2005 Michael D. Leibert |
Like the Funds? Love the Advisor! Investors in T. Rowe Price funds do well, but investors in the advisor do even better. |
PHONE+ October 28, 2009 Trent & Troy McCracken |
How to Sell a TEM Solution Selling a TEM/TLM requires an agent to understand more than just the advantages of a new telecom service. |
The Motley Fool April 21, 2004 Selena Maranjian |
Where to Buy Insurance An agent might be your best bet, but there are other options. |
The Motley Fool August 7, 2006 |
Buying Insurance: Directly or Through Agents? Sometimes -- but not always -- you'll find the best prices by skipping the middleman. Here's some insurance-buying advice. |
PHONE+ January 26, 2010 |
Ethical Dilemmas in the Channel, Part 2 Should agents share commissions with customers? |
PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |