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CRM
September 12, 2014
Byron Matthews |
Collaborative Customer Relationships Matter When businesses and customers are on the same team, everyone wins.   |
CIO
February 1, 2004
Susan H. Cramm |
Charm School for CIOs Why being nice is your foremost task |
CIO
September 15, 2003
Lauren Gibbons Paul |
Birth of a Salesman It's not only about golf and cocktails any more. To successfully sell IT, CIOs must align projects with customer needs and then prove they delivered value. Better learn these eight essential sales techniques -- your budget may be at stake. |
Insurance & Technology
October 5, 2006
Barry Rabkin |
What Makes a Successful CIO? The CIOs who are most successful in the insurance industry are strong leaders and good businesspeople. |
CIO
September 28, 2011
Rick Swanborg |
CIOs Need a New Generation of Business Problem-Solvers A company's capacity for innovative, cost-effective IT depends on up-and-coming leaders who understand people, processes and technology. |
CIO
January 2, 2013 |
CIOs Getting Better at People Skills Our annual checkup on the state of the CIO shows improvement in the leadership skills required to achieve great things for business peers and external customers, says Maryfran Johnson |
CIO
April 15, 2004
Jon Surmacz |
Your CEO Still Doesn't Get IT More than two-thirds of CIOs say that their CEOs view IT as a cost of doing business--and not, unfortunately, as a business enabler. |
CIO
April 29, 2013
Adam Dennison |
Ramp Up Your IT Leadership Quotient Advice for aspiring CIOs: Sharpening your communications skills and raising your industry presence will put you on the path to a CIO job. |
Insurance & Technology
October 6, 2008
Nathan Conz |
2008's Elite 8 Describe the CIO of the Future What challenges will insurance CIOs of the next 10 years face? How will the role change? This year's Elite 8 honorees draw on their experience to answer the question: "What will the CIO job be 10 years from now?" |
CIO
November 1, 2002
Edward Prewitt |
Turn Techs into Execs Three steps for developing staff interpersonal skills. |
CIO
March 15, 2003
Chris Lofgren |
The Importance of Being Influential Schneider National's CEO says IT is too important to business today for the CIO to be seen but not heard. |
CIO
March 1, 2002
Eric Berkman |
Skills - The State of the CIO Successful CIOs stress business acumen, not technical expertise... |
CIO
November 14, 2012 |
CIOs Give Vendors Low Marks on Partnership A new index from the CIO Executive Council rates IT suppliers on 20 characteristics of truly strategic partners |
CIO
April 23, 2015
Adam Dennison |
IT must face outward There is a growing need for CIOs and their teams to sharpen their focus on the company's external customers. |
CIO
October 15, 2008
Robert Fecteau |
Teaching Future CIOs the Ropes The CIO of BAE Systems' Customer Solutions group shares his method for encouraging and training potential successors. |
CIO
December 15, 2009 |
Connecting Points: Takeaways from CIO Executive Council Workshops Getting a seat at the executive table is common for CIOs, but even those who are there have to learn how to define their role as business strategist. |
CIO
August 27, 2010
Martha Heller |
Stop Educating the Business and Start Delivering Value When it comes to convincing executives of IT's value, CIOs need to stop explaining what they're doing and just do it. |
CIO
January 1, 2006
Allan Holmes |
The Changing CIO Role: The Dual Demands of Strategy and Execution How - and why - your job has changed since the first "State of the CIO" report in 2002. |
HBS Working Knowledge
June 7, 2004
Cross & Parker |
How Org Charts Lie In an excerpt from Harvard Business School Press' Hidden Power of Social Networks, learn how "social network analysis" reveals problems your org chart ignores. |
Pharmaceutical Executive
September 1, 2011 |
From Team Member to Team Leader Preparing sales people to step into a manager's role requires clear communication of company objectives, proper support, and incentives beyond a paycheck. |
CIO
December 1, 2006
Susan Cramm |
Good CIOs, Bad Choices Smart IT leaders know the key to better decision making is to take a hard look in the mirror and identify what they need to work on to build credibility with the business. |
CIO
December 15, 2003
Charlie Feld |
IT Leadership in 2010 The skills that CIOs will need to win the game |
HBS Working Knowledge
November 26, 2007
Sean Silverthorne |
Best Practices of Global Innovators Innovation is increasingly driven through collaborative teams due to product complexity, availability of a low-cost but highly skilled labor pool, and advances in development tools. |
CIO
January 23, 2015 |
CIOs Deploy Different Social Tools for Different Types of Collaboration Jive, Jabber, Yammer, SharePoint, Lync -- CIOs roll out a variety of collaboration tools to fit the work styles of various types of far-flung employees |
Job Journal
May 3, 2009
Craig Harrison |
What's Your CQ? Good communication skills are highly valued everywhere. Do yours measure up? |
CIO
March 1, 2002
Edward Prewitt |
The State of the CIO The 2002 State of the CIO special report describes a job role in transition... |
CIO
July 14, 2008
Chris Potts |
Tools for Leading Business Change As developments such as Web 2.0 change business models, enterprise architecture and IT portfolio management provide strategic tools that CIOs can use to innovate and efficiently execute change. Just remember that these tools are not about IT, but about people, collaboration and culture. |
CIO
April 1, 2003
Stephanie Overby |
Worst Practices CIOs you don't want to emulate |
CIO
August 20, 2010
Thomas Wailgum |
The New New CIO Role: Big Changes Ahead It's make-or-break transformation time for CIOs. Those who can only take orders are being ousted. Those who seek to become true strategic business leaders should concentrate on four key areas. |
Insurance & Technology
October 9, 2007
Anthony O'Donnell |
Identifying the Insurance & Technology Elite 8 Insurance CIO Insurance industry analysts discuss what characteristics distinguish the most successful senior insurance technology executives deserving of recognition. |
CIO
March 1, 2002
Kaplan & Prewitt |
The Future - The State of the CIO Four experts agree: The job is changing, with strategic planning becoming ever more central to the CIO role... |
Information Today
September 1, 2011 |
CIOs Surveyed Say Workplace Communication Will Favor Real-Time Tools More than half (54%) of chief information officers interviewed recently said real-time workplace communication tools will surpass traditional email in popularity within the next 5 years. |
CIO
February 27, 2009 |
Best Buy's CIO Bob Willett Offers His Crisis Agenda Advice Best Buy's CIO Bob Willett advises targeting customers, growth, housekeeping and communication |
CIO
November 15, 2000
Martha Heller |
Soft Skills, Hard Times Today's IS worker needs a good keyboard-side manner when their coworkers' lives go awry... |
T.H.E. Journal
October 2002
Judith B. Rajala |
School to Home Communication These six steps from the National PTA's Web site outline a process for initiating and maintaining momentum toward effective and ongoing communication |
