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CRM
May 2014
Leonard Klie |
Microsoft Dynamics Convergence: Microsoft Homes in on Customer Centricity Convergence keynote speaker says businesses that serve customers best are P2P (people-to-people).   |
CRM
February 18, 2014
Sarah Sluis |
Microsoft Dynamics Release Adds Social Listening, Bolsters Marketing and Customer Care Q2 release builds on feature sets from Parature, NetBreeze, and MarketingPilot acquisitions. |
CRM
June 2, 2014 |
Microsoft Updates Dynamics CRM Microsoft's latest Dynamics CRM release combines new marketing, social listening, and customer care capabilities with the power of productivity. |
CRM
March 19, 2013
Leonard Klie |
Microsoft Dynamics CRM Gets Mobile, Social Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments. |
CRM
June 2013
Leonard Klie |
Microsoft Opens Up at Convergence Company comes out of its cocoon to help customers get the most value from IT investments. |
CRM
May 2015
Leonard Klie |
At Microsoft Convergence, Dynamics CRM Gets a Major Overhaul for 2015 Microsoft's user conference highlights product launches and integrations around its CRM line. |
CRM
March 5, 2014
Leonard Klie |
CRM Is in the Midst of an Expansion, Microsoft Execs Say at Convergence Microsoft's Bill Patterson says CRM has to come together with so many other business applications. |
CRM
March 20, 2012
Judith Aquino |
Microsoft Shares Its CRM and ERP Roadmap for 2012 Updates span business applications, include a greater push into the cloud |
CRM
June 17, 2014
Sarah Sluis |
LiveOps Integrates with Microsoft Dynamics' New Unified Service Desk Integration will begin with voice and chat channels. |
CRM
July 18, 2010
Lauren McKay |
Microsoft Puts a 2011 Face on Dynamics CRM At its Worldwide Partner conference, Microsoft presented partners with an application marketplace and a slew of new capabilities for Microsoft CRM users. |
CRM
September 11, 2015
Leonard Klie |
Microsoft Introduces Updates in Microsoft Dynamics CRM 2016 Microsoft Dynamics CRM 2016 will feature enhancements in productivity, intelligence, mobility, and customer service. |
CRM
March 20, 2013
Leonard Klie |
Microsoft Wants to Take CRM Everywhere The company's stated goal is to support business users wherever they are and on whatever devices they're using. |
CRM
October 21, 2013
Maria Minsker |
Microsoft Dynamics CRM Forms Strategic Alliance with InsideView The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service. |
CRM
April 7, 2015 |
Microsoft Partners with Vertafore to Extend Dynamics CRM to Insurance Industry New offerings let insurance agents expand CRM capabilities and streamline customer interactions. |
InternetNews
March 26, 2010 |
Microsoft Shares More on Dynamics CRM Update The third community technology preview (CTP 3) for the next release of its Dynamics CRM software makes its debut. |
CRM
November 4, 2014
Maria Minsker |
Microsoft Dynamics Partners with Thunderhead.com; Introduces Microsoft Dynamics CRM 2015 The companies will focus on driving omnichannel engagement and breaking down silos between marketing and sales |
CRM
September 16, 2014
Leonard Klie |
Microsoft Previews Dynamics CRM 2015 Updates to Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing will help marketers and salespeople collaborate more effectively. |
InternetNews
April 21, 2010 |
Microsoft Dynamics GP 2010 Nears Microsoft had some good news for users of its Dynamics GP software - it'll finally be seeing an update in just a couple of weeks. |
CRM
December 4, 2012 |
Microsoft Updates Dynamics CRM Enhancements include visual guides through business processes, Yammer and Skype integrations, and Microsoft Office tie-ins. |
InternetNews
October 28, 2005
Jim Wagner |
Dynamics Beta Debuts Partners will get an early look at Microsoft's new CRM offering, re-branded under the new Dynamics product line. |
CRM
July 2, 2013
Leonard Klie |
Microsoft Plans New Dynamics CRM Version for Fall Release The new fall 2013 version features a new user interface, greater integration with social and collaboration tools, and more mobile support. |
CRM
February 6, 2012 |
Microsoft Unveils Microsoft Dynamics CRM Mobile Microsoft Dynamics CRM service update will include a new, cloud-based, cross-platform, native mobile application. |
InternetNews
March 12, 2007
David Needle |
Dynamics Takes Center Stage at Microsoft Conference Microsoft showed off its plans to increase the reach of its Dynamics product portfolio with the introduction of several new products today at its annual Convergence 2007 conference in San Diego. |
CRM
January 1, 2006
David Myron |
Microsoft 3.0 Is a Go The company beats the release's expected launch date with aplomb. Microsoft Dynamics CRM 3.0 comes chock full of upgrades and adds much needed marketing functionality. |
CRM
March 25, 2015 |
Good Technology Adds Data Security to Microsoft Dynamics CRM New version provides app-level security on corporate-owned or personal iPads. |
InternetNews
April 11, 2011 |
Microsoft Takes ERP to the Cloud ERP doesn't have to be on-premise anymore. |
CRM
November 29, 2011 |
Altitude Software Releases Microsoft Dynamics CRM 2011 Connector The latest release unleashes productivity in sales teams with contact automation and improves the customer experience with unified contact history. |
CRM
September 9, 2011 |
Live Chat Software Is Now Integrated with Microsoft Dynamics CRM Parker Software's WhosOn live chat software is now integrated with Microsoft's Dynamics CRM 2011 version. |
InternetNews
September 9, 2010 |
Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements. |
InternetNews
March 12, 2008
Stuart J. Johnston |
Ballmer Talks Up Microsoft ERP, Future 'Services' As Microsoft prepares the next version of its Dynamics AX ERP app, it's also exploring additional software-plus-services features. |
InternetNews
May 16, 2011 |
Microsoft Set to Boost Dynamics CRM Updates Microsoft says it will update its customer relationship management software much more often than in the past. |
InternetNews
November 4, 2005
Jim Wagner |
English-Version Microsoft CRM 3.0 to Arrive Early Microsoft is moving up the time line for its release of Dynamics CRM 3.0 for English-speaking users to early December. |
InternetNews
August 4, 2010 |
Analysts Laud Microsoft's Dynamics CRM A pair of leading market analysts has given Microsoft's customer relationship management offering, Dynamics CRM, the highest rank in its category. |
InternetNews
July 12, 2006
Andy Patrizio |
Microsoft Streamlines Dynamics Pricing Microsoft has given its Dynamics line of business management solutions a badly needed overhaul to reduce the complexity of pricing and licensing. |
CRM
February 2015
Maria Minsker |
Trupanion's Tailored Marketing Keeps Pet Owners Engaged Microsoft Dynamics CRM solution boosts email effectiveness and retention for the first North American pet insurance provider. |
InternetNews
March 15, 2007
Andy Patrizio |
Ballmer Pushes The Dynamic in SaaS First promised last year, Dynamics CRM as a service looks and behaves just like the on-premises version. |
CRM
January 7, 2014
Sarah Sluis |
Microsoft Dynamics CRM Strengthens Offerings With Parature Acquisition Agreement will add cloud-based customer service offering to Microsoft Dynamics CRM. |
CRM
October 19, 2012
Joshua March |
The Changing Nature of Customer Relationships How social media is forcing large companies to rethink CRM. |
InternetNews
February 17, 2011 |
Microsoft Expands Dynamics CRM 2011 Options The initial release of Dynamics CRM 2011 ran in Microsoft's cloud, but now the software giant is giving customers more options. |
InternetNews
September 7, 2005
Jim Wagner |
Microsoft's 'Dynamic' Move From MBS Microsoft is converging the components of its business solutions line into the Dynamics business management suite. |
CRM
December 17, 2015
Dave Nelson |
3 Tips for CRM Investment in the Digital Age With channels, interactions, and data proliferating, CRM strategies and tools are still key to superior customer experience. |
CRM
May 1, 2008
Marshall Lager |
Is CRM Too Hard for Microsoft? Redmond's mighty software maker finally has what it needs for a great CRM program, Convergence 2008, but is it too late? |
CRM
May 15, 2015 |
PowerObjects Announces PowerAttachment for Microsoft Dynamics CRM PowerObjects' new PowerAttachment add-on for Microsoft Dynamics CRM syncs attachments with SharePoint and can be configured for some or all entities. |
InternetNews
December 18, 2007
Stuart J. Johnston |
Microsoft Dynamics CRM 4.0 Ready for Download Microsoft is releasing for download this week the latest update to its customer relationship management package. |
CRM
February 28, 2012 |
Convergys Launches Convergys CRM 2.0 Convergys today released the latest version of Convergys CRM powered by Microsoft Dynamics CRM 2011. The new release is geared toward communications and utility providers. |
CRM
February 10, 2014 |
PowerObjects Releases PowerSocial, an Dynamics CRM Add-on for Social Media Management PowerSocial Users can post and monitor Twitter and LinkedIn messages directly from Microsoft Dynamics CRM. |
InternetNews
November 17, 2005
Jim Wagner |
Burgum Takes Microsoft MBS Chairman Role Anticipating a lot of work for the upcoming Dynamics line, Microsoft creates a chairman position and promotes its senior vice president. |
CRM
June 2015
Michael Vickers |
Is Your CRM System Social Media Friendly? Empower collaboration to create customized experiences |
CRM
November 1, 2012
Judith Aquino |
Microsoft to Update Dynamics CRM Enhancements include more social and video collaboration capabilities. |
CRM
September 1, 2009
Jessica Tsai |
Microsoft's Million-Member March Milestones and roadmap promises at the vendor's Worldwide Partner Conference '09. |
