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CRM
January 2016
Maria Minsker
Outlook 2016: How CRM Will Foster an Era of Good Feelings As tools mature and vendors rally around journey-driven solutions, organizations will be better equipped to please customers' ever-evolving demands mark for My Articles similar articles
CRM
June 6, 2013
Kelly Liyakasa
Gigya Revs Up B2C Data Management Gigya, a company that builds social infrastructure and registration-as-a-service solutions for 700-plus brands, moved forward with a launch Wednesday of the Connected Consumer Management Suite. mark for My Articles similar articles
CRM
May 2013
Judith Aquino
Growing Profits with Marketing Automation Streamlining your sales and marketing tasks with automated technology can do wonders for your productivity and bottom line. mark for My Articles similar articles
CRM
December 14, 2012
Mark Cooper
The Rise of the Agile Consumer Traditional CRM systems are failing to keep pace with today's customer. mark for My Articles similar articles
CRM
October 10, 2014
Leonard Klie
Cirrus Insight Adds Nimble Smart Contacts Integration for Gmail Salespeople can access Nimble's Smart Contact insights right within their email inboxes. mark for My Articles similar articles
CRM
March 2014
The 2014 CRM Elite Being able to leverage the latest technologies is a key skill for today's most resourceful and successful companies. Though our Service Elite Award winners may operate in diverse industries, they make the most of innovative solutions. mark for My Articles similar articles
CRM
March 27, 2013
Kelly Liyakasa
Infusionsoft Touts Sales Productivity and Smarter Social Campaigns At annual user conference, Infusionsoft Spring 2013 Release is unveiled. mark for My Articles similar articles
CRM
May 23, 2013
Kelly Liyakasa
SDL Launches Social Customer Analytics Framework This measures customer, brand, product sentiment based on myriad factors. mark for My Articles similar articles
CRM
December 11, 2012
Kelly Liyakasa
Nimble Integrates with HootSuite Social Profiles Move will foster deeper social selling and engagement opportunities. mark for My Articles similar articles
CRM
January 22, 2013
Kelly Liyakasa
Infusionsoft Grows Its Social Business Its acquisition of social marketing firm GroSocial adds to its SMB sales and marketing automation mix. mark for My Articles similar articles
CRM
June 2015
Michael Vickers
Is Your CRM System Social Media Friendly? Empower collaboration to create customized experiences mark for My Articles similar articles
CRM
December 17, 2015
Dave Nelson
3 Tips for CRM Investment in the Digital Age With channels, interactions, and data proliferating, CRM strategies and tools are still key to superior customer experience. mark for My Articles similar articles
CRM
July 2, 2015
ConvergeHub Integrates Gmail Users can access the Gmail accounts right from within the CRM platform. mark for My Articles similar articles
CRM
May 13, 2015
SDL Launches Customer Journey Analytics and Social Media Monitoring New social intelligence solutions help brands measure purchase intent and brand advocacy. mark for My Articles similar articles
CRM
October 19, 2012
Joshua March
The Changing Nature of Customer Relationships How social media is forcing large companies to rethink CRM. mark for My Articles similar articles
CRM
August 11, 2014
Sailthru Now Integrates with Facebook Custom Audiences Integration leverages Sailthru Smart Data and enables marketers to identify consumers likely to convert and drive revenue through the Facebook Custom Audiences interface. mark for My Articles similar articles
CRM
March 8, 2011
Brittany Farb
Nimble Contact Brings Social Media to Small Businesses Nimble last week launched Contact, a new social CRM platform that integrates contacts, calendar, communications, and collaboration under one umbrella. mark for My Articles similar articles
CRM
January 10, 2012
Kelly Liyakasa
Infusionsoft Releases Trifold System Upgrade The software company adds social, sales CRM, and e-commerce features to suite. mark for My Articles similar articles
CRM
April 8, 2011
Tyler Garns
Convergence of CRM and Marketing Automation for SMBs What this integration means for business mark for My Articles similar articles
CRM
March 2010
Lauren McKay
The 2010 CRM Service Awards: The Service Elite - Infusionsoft With an online environment designed by Helpstream, Infusionsoft's own customers are able to provide community-based support. mark for My Articles similar articles
Commercial Investment Real Estate
Mar/Apr 2012
Dennis LaMantia
Choosing a CRM Commercial real estate professionals often turn to CRM systems after realizing their email address books are insufficient for managing customer interactions. mark for My Articles similar articles
CIO
March 25, 2011
Kim S. Nash
Integrating Social Media Is Hard to Do CIOs want to integrate social media updates with enterprise CRM systems, but the tools to do so are still emerging. mark for My Articles similar articles
CRM
April 2014
Esteban Kolsky
The Future of CRM Is Outcome-Driven Between company-centric and customer-centric, there needs to be a middle ground. mark for My Articles similar articles
CRM
March 2010
The 2010 CRM Service Awards: The Service Elite These five companies represent an exclusive club. Their successes remind us of the possible, and restore our faith in the benefits of service. mark for My Articles similar articles
CRM
July 2014
Brent Leary
Lessons in Customer Centricity from CRM Vendors When CEOs listen to the voice of the customer, everyone wins. mark for My Articles similar articles