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CRM July 5, 2012 |
Study: Top Retailers Respond to Half of Customer Email LLBean.com and Gap.com prove to have most helpful email responses, according to STELLAService. |
CRM August 2011 Brittany Farb |
Slow and Steady Loses This Race OfficeDepot.com and SierraTradingPost.com rank first for fastest phone and email customer support. |
The Motley Fool July 8, 2004 Alyce Lomax |
J.C. Penney Rules June J.C. Penney succeeds in a month when many lower-priced retailers did not. |
The Motley Fool January 7, 2011 Selena Maranjian |
Finally, Some Good News for Retailers The Internet helps companies fatten their bottom lines. |
The Motley Fool November 4, 2009 Alyce Lomax |
Christmas Joy? No, a Bloody Battle for Bucks Behind the scenes in the retail world, we have brutal competition with heavyweight contender Wal-Mart Stores out to utterly brutalize its rivals. |
InternetNews February 4, 2009 Judy Mottl |
Dell's Special Treats on Twitter Dell tightens its embrace around Web 2.0, launching Twitter-exclusive discounts. |
The Motley Fool January 3, 2012 Mercedes Cardona |
Holiday Hangover: Forget the Rising Sales Cheap shoppers will keep retailers' earnings marked down. |
The Motley Fool March 15, 2004 Alyce Lomax |
Wal-Mart Marches Ahead Same-store sales are tracking ahead of expectations. |
The Motley Fool December 12, 2005 Selena Maranjian |
Get the Best Service Be a happy consumer -- seek out exceptional service. Just taking your chances with a retailer can leave you with hassles and a headache. Here are some statistics on various companies with good customer service. |
The Motley Fool May 18, 2011 Rich Smith |
Wal-Mart: Kick 'Em When They're Down Will Wal-Mart devastate the office supplies retailers? |
The Motley Fool December 9, 2009 Rick Aristotle Munarriz |
Dell Milks the Twitter Cash Cow $6.5 million in revenue is nothing to sneeze at. |
The Motley Fool November 8, 2010 Alyce Lomax |
Toys Spark a Brutal Battle Will Target overthrow Wal-Mart as the king of low, low holiday prices? |
The Motley Fool December 9, 2005 Rick Aristotle Munarriz |
Do Retailers Finally Get It? Traditional retailers have stopped fearing the Internet and are finally utilizing it appropriately. |
The Motley Fool November 17, 2010 Alyce Lomax |
Retailers' Hottest Holiday Gambit Won't Save Them Many free shipping deals sound like half-hearted efforts. |
The Motley Fool January 8, 2009 Alyce Lomax |
Digging Through Retail's Rubble Many retailers, including Wal-Mart, came up empty-handed during the holidays. |
The Motley Fool February 28, 2008 Timothy M. Otte |
Back to Religion for Some Retailers The one cardinal rule in retail is that everything you buy, you have to sell. But when times get tight, retailers lose sight of this "religious" principle and get caught in a catch-22. Read on to see which retailers have found this religion, and which haven't. |
InternetNews May 15, 2009 Mike Elgan |
Does Google's Tweaks Top Twitter? Twitter Search offers more timely results while Google's "Recent results" are better filtered. The best option is to combine them. C'mon, Google: Acquire Twitter already! |
The Motley Fool December 28, 2009 Dave Mock |
3 Reasons to Sell Target Today Not everyone is on the buy side. |
InternetNews December 10, 2008 David Miller |
What Keeps Twitter Chirping Along Complaints aside, Twitter is becoming indispensable not just for navel gazers but for companies looking to sell a product and keep in touch with customers. |
The Motley Fool April 16, 2008 Selena Maranjian |
Surviving the Recession With Great Customer Service Some companies are wowing customers through good times and bad by providing exemplary services. |
InternetNews December 16, 2003 Susan Kuchinskas |
E-Tailers Send Shoppers Back to the Mall As retailers integrate their Web sites with other channels, the Web is becoming a marketing tool to drive traffic to physical stores. |
The Motley Fool December 1, 2010 Alyce Lomax |
Cyber Monday's a Red-Letter Day The online shopping day made history this year, but retail's not out of the woods. |
The Motley Fool May 6, 2004 Phil Wohl |
Hitting the Wal-Mart There were very few surprises when retailers reported their April sales figures this morning and leading the list of mild underperformers was Wal-Mart, the country's largest retailer. |
The Motley Fool November 29, 2004 Seth Jayson |
Santa Skipping Wal-Mart? So the retailer's sales are down. There are plenty of other reasons for investors to be of good cheer. |
The Motley Fool April 10, 2008 Alyce Lomax |
Retail Comps Cower in March Consumer-centric companies stumbled last month as shoppers pinched pennies. |
The Motley Fool January 8, 2010 Tim Beyers |
Ford Takes Twitter for a Ride Ford plans to add a method for speaking Twitter tweets to drivers via Sync, an in-car digital automation and entertainment system it co-developed with Microsoft. |
Information Today May 21, 2015 |
Google Adds Tweets to Mobile Searches Mobile device users will now see tweets in their Google search results. |
The Motley Fool January 5, 2010 Alyce Lomax |
A Tiny Victory for Big Retail The holidays are over, but retail's problems may have just begun. |
The Motley Fool November 23, 2009 Alyce Lomax |
A Bleaker, Blacker Friday Shoppers may drive a very hard bargain this year. |
Search Engine Watch October 23, 2008 Sage Lewis |
Zappos + Twitter = Innovative Success! Most companies use Twitter as a PR machine, covered in a thin veil of down-home personalization. But Zappos' CEO exposes a deep level of intimacy and behind the scenes information. That's how they connect with their audience, and get links as a result. |
InternetNews December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. |
Search Engine Watch April 6, 2009 Ron Jones |
Twitter 101, Part 2 Part 1 was all about understanding Twitter, its benefits, and initial setup. Now it's time to introduce you to tools and resources that will help you make the most out of Twitter. |
The Motley Fool November 24, 2008 Dayana Yochim |
Serve the Customer and Sales Will Come Customer service can go along way in helping retailers survive this brutal holiday season. |
BusinessWeek December 15, 2003 Robert Berner |
Retailers vs. Buyers: Who Will Blink First? To avoid a cut-price Yuletide, stores have kept stocks low. But consumers await sales. |
The Motley Fool January 2, 2007 Tom Taulli |
Gift Cards: $24.81 Billion and Counting Gift cards could mean strength for retailers in the first quarter. |
Fast Company P. Claire Dodson |
10 Brutally Honest Slogans For Twitter The hashtag #GiveTwitterASlogan has been trending on Twitter since early Tuesday morning, with more than 25,000 users suggesting slogans for the social network. |
Fast Company John Paul Titlow |
Twitter To Investors: Here's How We're Keeping Users Addicted As Dick Costolo made clear early on in today's earnings call, boosting user numbers and ensuring new sign-ups stick around are huge priorities for the company. |
Fast Company Kevan Lee |
The Social Media Frequency Guide: How Often To Post To Facebook, Twitter, LinkedIn, And More Social media marketers want to connect with followers without driving them away. We aim for the perfect balance of sharing and listening. I end up guessing a lot, trying and testing new variations. |
PC Magazine February 16, 2009 Sean Ludwig |
Top 10 Twitter Tips for Beginners Ready to jump into Twitter, but don't know how to get started? Follow these 10 tips and you'll fit right in. |
PC Magazine September 14, 2010 Lance Ulanoff |
Seven Deadly Twitter Sins Is there a right and wrong way to use Twitter? No, but these simple rules can help you avoid embarrassing pitfalls. |
The Motley Fool August 28, 2009 Alyce Lomax |
Don't Let Retail Raze Your Portfolio As beleaguered consumers change their spending habits, the retail landscape could face major upheaveals, and some retailers might not survive. |
BusinessWeek August 6, 2009 Robert D. Hof |
Betting on the Real-Time Web No one knows how the microblogging site Twitter and similar online social networks will make money, but investors see a new Web revolution. |
The Motley Fool December 3, 2009 Alyce Lomax |
News Flash: Retail Stinks! One more reason to worry about retail holiday cheer. |
PC Magazine April 14, 2010 Lance Ulanoff |
Please Twitter, Don't Kill TweetDeck Organize Twitter with TweetDeck. |
CRM June 2012 Leonard Klie |
Twitter: Hearing 140 Million Voices A growing number of brands are establishing social media command centers -- war rooms from which employees track and respond to customer comments, questions, and complaints on Twitter and other sites. |
The Motley Fool April 7, 2011 Alyce Lomax |
March Madness Rules Retail Stocks Last month's sales figures buoy some of retail's leakiest boats. |
InternetNews April 13, 2010 |
Twitter Settles on a Business Model At long last, Twitter decides to go with promoting business tweets as its core way of making money. |
CRM August 2013 Kelly Liyakasa |
How to Beat Showrooming Retailers don't have to feel powerless against the Internet. For traditional brands to succeed in the race against online mega-shops such as Amazon, the more seamless the experience between online and in-store buying, the better. |
The Motley Fool August 19, 2010 Alyce Lomax |
Depressing Times for Discounters Are consumers so cash-strapped that even discount retailers have become dangerous? |
Fast Company Neal Ungerleider |
Some Twitter Users See Non-Linear Timelines The social network began a limited rollout of non-chronological timelines, which means some users are seeing tweets displayed in an algorithmic, non-linear fashion, somewhat similar to Facebook's News Feed. |