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CRM September 1, 2009 |
The 2009 CRM Market Awards: The 2009 Market Leaders CRM magazine's eighth annual Market Leader awards rate the top five companies in 10 categories. |
CRM April 2005 |
The 2005 CRM Service Awards: Introduction A preview of CRM Service Awards recognizing excellence in customer service. |
CRM September 1, 2009 |
The 2009 CRM Market Awards - Introduction With the eighth annual CRM magazine Market Awards, we take note of the industry's mainstays as well as its newcomers, the expected along with the surprising. |
T.H.E. Journal April 2006 |
Awards and Contests Pearson School Systems has announced the 2006 Customer Excellence Awards Contest. School districts using Pearson Education technologies are invited to enter and share the ways technology helps improve teaching and learning. |
T.H.E. Journal September 2004 |
News Briefs - The Software & Information Industry Association The Software & Information Industry Association is now accepting nominations for the 2005 Codie Awards. There are 73 categories - 23 of which are education-specific, including Best Handheld Education Solution and Best Web-Based Instructional Solution. Deadline is 10-15-2004. |
CRM March 1, 2004 Ginger Conlon |
Service Takes the Lead Customer expectations have been rising and continue to do so. Many businesses recognize this and have reacted accordingly by increasing the proficiency of their service staff, improving their IVRs, implementing newer and better service processes and technologies, and more. |
CRM September 2007 |
The 2007 CRM Market Awards: Table of Contents and Introduction The leaders, the winners, and the honorees - the best of the CRM industry over the last 12 months. |
CRM March 2014 |
The 2014 CRM Service Awards All of them are pioneers in their own right and have contributed to bringing the industry to new heights. |
T.H.E. Journal October 2005 |
Scholastic and the Intel Foundation Are Seeking Nominees for Their Annual Schools of Distinction Awards Scholastic and the Intel Foundation will bestow $10,000 grants to one elementary and one secondary school in each of its 10 categories. |
CRM August 2010 Marshall Lager |
These Awards Are Yours The winners of the 2010 Market Awards do in fact come from users like you, just not directly. |
CRM August 2010 |
The 2010 CRM Elite: An Introduction Successful CRM implementations may seem more common these days than they've been in the past, but that's no reason to be any less vocal in applauding excellence. |
T.H.E. Journal September 2005 |
SIIA Issues Call for Codie Nominations The Software and Information Industry Association is accepting nominations for the 2006 Codie Awards. |
AFP eWire July 7, 2009 |
AFP Award Nominations Due July 15 There are some significant changes that were made to certain awards categories for AFP's 2009-2010 awards programs. |
CRM March 2012 |
Prepare for a Multichannel Support Environment The social media eruption emphasizes the importance of connecting with customers on their preferred interaction channels. However, while doing so is beneficial to companies and their customers, it presents other challenges. |
InsideFlyer March 2014 |
2014 Freddie Awards Voting The Freddie Awards are awarded to hotel and airline loyalty programs who represent the best of the industry as voted by frequent travelers in six categories. |
CRM August 1, 2007 David Myron |
Automation Proves Its Value Automation is beginning to prove its value - not only in cutting costs, but in driving revenue as well. |
CRM November 19, 2004 |
The Pulse: What Was the Most Critical Factor in Your Choice of CRM Vendor? Here's a chart showing what the deciding factor was in choosing a CRM vendor. |
CRM September 1, 2009 David Myron |
CRM Bucks the Downward Financial Trend The CRM industry grew 12.5 percent in 2008, to $9.15 billion. |
Information Today August 4, 2015 |
The Open Data Institute's Open Data Award Finalists Winners were chosen in five categories. |
CRM October 1, 2005 David Myron |
Back to Double-Digit Growth There will likely come a time when not one, but all CRM application vendors in the large enterprise category offer a hosted solution. |
CRM August 2010 David Myron |
Social CRM Gains Social Acceptance The emerging tools and technologies have already influenced the outcome of this year's CRM Market Awards. |
CRM March 2015 |
The 2015 CRM Service Awards: Service Leaders We honor the innovative companies behind the developments in cloud offerings, chat software, search capabilities, mobile solutions, and other technologies that have had a significant impact. |
CRM August 2011 David Myron |
CRM Recovers with Low-Cost Options Being agile in today's competitive market enables organizations to better respond to customers' changing needs. |
Investment Advisor April 1, 2009 James J. Green |
Near the Top The Investment Advisor/Prima Capital awards committee voted to honor these managers as worthy of honorable mention this year. |
CRM November 3, 2003 |
Insuring CRM Success A recent Aberdeen Group study found that CRM investment is on the rise in the insurance industry. |
CRM September 1, 2007 David Myron |
CRM Continues Its Climb Salesforce.com and others prove that small oceans can still make big, big waves. |
CRM March 2015 |
The 2015 CRM Service Awards Read about the industry leaders, rising stars, and companies that have successfully implemented service customer service solutions. |
Bank Systems & Technology December 10, 2008 Maria Bruno-Britz |
Banks Can Earn Recognition for Online Efforts Organizers of the Webby Award are seeking entrants for the 13th annual installment of this online honor. And even banks can enter. |
The Motley Fool December 11, 2007 Katrina Chan |
Vote for the 2007 Fool Awards! Was 2007 the year of Crocs or Apple? Who was the best CEO of the year? Vote on these and other categories in the first-ever Fool Awards. |
CRM March 2010 David Myron |
Perseverance Pays Off in Service When the economy falters, one of the first areas to feel the squeeze is the contact center. This puts the onus on the CRM service vendor to make its offerings compelling enough to survive a prospect's cost-benefit analysis. |
CRM August 2010 |
The 2010 CRM Market Awards - Introduction Vendors, consultants, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies are honored. |
CRM August 2015 |
The 2015 CRM Market Leaders Our winners have what it takes to achieve success in all areas of CRM, whether it's building a powerful solution, pleasing customers, or charting a smart course. |
CRM March 2004 |
CRM magazine's 2004 Service Awards CRM magazine reveals the leading customer service vendors in seven categories (Service Leaders), and this year's five best implementations (Service Elite). |
CRM October 2013 Barton Goldenberg |
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. |
CRM May 3, 2004 |
Hot Seat: Will Analytics Remain a Stand-alone Product or Become Yet Another CRM Module? Will analytics software continue to be a separate market segment or will its functionality be absorbed into traditional CRM suites in the future? Industry experts weigh in. |
CRM July 2013 Marshall Lager |
A Delicate Balance Are CRM vendors sending mixed messages, or complementary ones? |
On Wall Street June 1, 2011 Todd Colbeck |
An Investment In Strength The following are strengths-based leadership themes found to be the best fit in various wealth management firm roles, to keep in mind when managing staff and hiring new staff in the future. |
CRM October 2010 Barton Goldenberg |
A Quarter-Century in CRM An industry veteran looks back at the lessons learned over the course of 25 years. |
CRM November 2005 Barton Goldenberg |
Keeping the Faith A tale of two companies' CRM implementation experience -- one a raving success and the other now in a six-month delay. Here's what happened and why business process improvements matter. |
National Defense December 2010 |
Excellence in Enterprise Integration Award Winners Announced The Association for Enterprise Information will present the winners of its 8th annual Excellence in Enterprise Integration Awards on Dec. 14 at its Emerging DoD Information Platforms Conference in Alexandria, Va. |
National Defense November 2011 |
Lockheed Martin, FBI Win Excellence in Enterprise Integration Awards The Association for Enterprise Information, AFEI, in September announced the winners of its annual Excellence in Enterprise Integration Awards. |
CIO May 1, 2002 Lafe Low |
What We're Buying When you look at the IT shopping lists of most companies, CRM technology is consistently at the top. In fact, CRM spending will outpace spending in other infrastructure technology categories such as content management and supply chain management... |
Military & Aerospace Electronics April 2006 |
After Drop in 2005, Federal IT Contracts Will Rise 60 Percent Although annual contract awards decreased in 2005, overall federal IT spending increased 5% over2004. And the numbers will continue to rise -- analysts predict IT-related prime contract awards in 2006 will spike more than 60%. |
CRM March 1, 2004 |
Just 1 Question Should companies expect their CRM vendors to help them use CRM to determine who their most profitable customers are? |
InsideFlyer June 2011 |
The Frequent Traveler Awards The winners of the second annual Frequent Traveler Awards have been announced and Air Canada Aeroplan and Marriott Rewards took top honors as the airline and hotel Program of the Year in the Americas. |
CRM August 27, 2003 Ginger Conlon |
Don't Initiate CRM Until You Ask These Questions I had the opportunity recently to meet with executives at five of the largest CRM vendor companies. They discussed vendor accountability and the one question companies must ask their prospective CRM vendors. |
CIO July 27, 2009 |
Download Vendor Performance Scorecards Use these scorecards to evaluate vendor strengths, weaknesses and performance history. |
CRM August 2015 David Myron |
Analyzing the 2015 CRM Market Awards The growth of digital marketing, CRM's new tie-ins with mainstream technologies, and a strong showing by Microsoft headline our 14th annual market awards. |
IndustryWeek April 21, 2010 Jill Jusko |
In Search of Manufacturing Excellence Don't miss the opportunity to share your story about manufacturing facilities that demonstrate excellence in their performances and processes. |
CRM January 2010 Barton Goldenberg |
Assessing Your CRM Situation You can't know where you are unless you look - and look hard. |