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CRM
September 1, 2007
Woody Driggs
The True Drivers of Loyalty It is a mistake to think that loyalty is all about improving customer satisfaction. mark for My Articles similar articles
Science News
February 23, 2002
Ivars Peterson
Ice Cream Wars Deciding which items to stock is a formidable problem for retailers. A mathematical model recently developed by three business professors is just one of many current efforts aimed at helping retailers cope with a highly competitive and volatile marketplace... mark for My Articles similar articles
HBS Working Knowledge
August 5, 2010
Jim Heskett
What Is Customer Opinion Good For? Is it my imagination, or is marketing research and interest in customer views on anything of importance on the wane? mark for My Articles similar articles
Entrepreneur
April 2005
Kim T. Gordon
Dare to Be Different Successful marketing means standing out from your competitors. Here are 4 steps to shedding your look-alike image. mark for My Articles similar articles
InsideFlyer
February 2013
Priority Club Award Changes Priority Club Rewards has changed its award chart for the second time in two years, effective Jan. 18, 2013. Last year, the program introduced additional point levels within each hotel brand. mark for My Articles similar articles
BusinessWeek
August 12, 2010
Roben Farzad
To Hell with the Herd In her book, author Youngme Moon argues for resisting the herd mentality. mark for My Articles similar articles
InsideFlyer
March 2010
Ric Garrido
HHonors Points Inflation Hilton HHonors makes a system-wide loyalty points devaluation. mark for My Articles similar articles
InsideFlyer
April 2009
Hotel Value for Frequent Guests You're going to love what this columnist has to say about hotel loyalty programs. mark for My Articles similar articles
HBS Working Knowledge
January 31, 2005
Gary Emmons
Rethinking Marketing's Conventional Wisdom Making advertising hard to find is just one way companies are rewriting conventional marketing strategies, says Harvard Business School professor Youngme Moon. mark for My Articles similar articles
HBS Working Knowledge
October 10, 2011
Lal & Alvarez
Retailing Revolution: Category Killers on the Brink Big-box retailers that are slow to see the tsunami wave of online competition on the horizon stand to be swept away. mark for My Articles similar articles
InsideFlyer
April 2010
Loyalty Traveler- Hotel Value Proposition Hotel points are a safety net against fluctuating hotel rates. mark for My Articles similar articles
InsideFlyer
April 2014
Seeing the World in Hotel Tiers 2014 hotel award category reassignments give insight to the global state of the hotel industry. mark for My Articles similar articles
InsideFlyer
April 2012
Marriott Rewards Category Changes Marriott Rewards announced their 2012 hotel category changes a little over a week after SPG's announcement. mark for My Articles similar articles
BusinessWeek
November 10, 2003
Weber & Gogoi
William Wrigley on "Generational Growth" The candymaker's chief talks about the company's long-term perspective and his own contribution to the Wrigley legacy. mark for My Articles similar articles
Fast Company
Dec 2013/Jan 2014
J.J. McCorvey
Productivity Apps Are Booming Here's why the productivity category is one of the hottest on the app market. mark for My Articles similar articles
PC Magazine
November 11, 2010
Eric Griffith
Our Favorite Blogs: 2010 We've scoured the Web to find you our favorite 50 blogs for your entertainment and education. mark for My Articles similar articles
Financial Planning
June 1, 2010
Aaron Coates
Is it Planning? Why does the industry have difficulty differentiating financial planning? Perhaps because we practitioners don't do it ourselves. mark for My Articles similar articles
Pharmaceutical Executive
June 1, 2006
Vince Parry
What Type of Brand Are You? Stop the aimless soul searching. The path to brand success lies in understanding how best to position your drug. mark for My Articles similar articles