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CRM April 2010 Eric Barkin	Jetting to Greener Pastures JetBlue's all-you-can-jet promotion was a monster success, but the airline may have to follow a different flight plan with its new environmental campaign.
Inc. March 2004 Norm Brodsky	Street Smarts: Learning From JetBlue One day flying JetBlue, I found myself being served by David Neeleman, the airline's founder. When was the last time you met your customers and asked how you could better serve them?
PC World April 26, 2001 Michael Shapiro	Sites of Passage: Travel Tools Where are the best travel deals on the Web? We find the hottest sites for online booking--and round up essential tips and tricks for wired wanderers...
The Motley Fool October 6, 2004 Jeff Hwang	Rough September at JetBlue Despite the lower report, the stock is up slightly today, as the news was as expected.
The Motley Fool February 15, 2007 Tim Beyers	Quick Take: Another Reason Not to Invest in Airlines How many millions did JetBlue lose yesterday? Investors, weather affects all airlines and -- low-cost or not -- every airline makes customer service gaffes that cost millions.
The Motley Fool July 30, 2007 Dan Caplinger	Air Travel Survival Guide Nothing's worse than needing a vacation from your vacation after dealing with travel difficulties. With the right combination of luck and skill, however, you can navigate yourself into a winning trip no matter what happens.
CRM May 1, 2007 Coreen Bailor	JetBlue's Service Flies South The airline demonstrated that accepting responsibility is a key component of staying aloft during a PR nightmare.
Fast Company April 2000 Amy Wilson	Will These New Airlines Take Off? A roundup of four potential highfliers.
The Motley Fool August 17, 2006 Jack Uldrich	JetBlue Turns Lemons Into Lemonade The airliner's latest marketing ploy takes advantage of high oil prices.
The Motley Fool August 13, 2009 Rich Smith	JetBlue's Craziest Idea Yet $599 "All-You-Can-Jet" deal is crazy ... like a fox.
Fast Company May 2004 Fast Company	Between The Lines The stories behind this issue's stories. The Emperor Unclothed... The Blue-Chip Airline... The Daily Show... etc.
PC Magazine April 20, 2004 Alan Cohen	Trip the Sites Fantastic Top travel sites have evolved from bots to travel agents, pointing you beyond low-cost flights to a growing roster of package deals.
InsideFlyer July 2011	UA and CO As United and Continental continue toward their merger, customers can now shop for flights, obtain seat assignments and check their flight status on united.com or continental.com when traveling on either airline.
Fast Company September 2013 Farhad Manjoo	Sites like Hipmunk and Routehappy let you be your own travel agent. Is this really a good thing? The online travel business is ripe for the next level of transformation -- from the machine acting merely as your tool to the one that serves as your agent.
DailyCandy February 4, 2006	Travel: Agent Secrets In this online age, who needs travel agents? Well, you, maybe. Here's when.
Fast Company May 2004 Chuck Salter	And Now the Hard Part Can JetBlue make the leap from popular and profitable niche airline to major player without losing its soul? Only if it can grow big but stay small at heart.
InsideFlyer October 2011	Last-Minute Awards Here's a look at claiming and changing award flights close to departure.
InsideFlyer September 2009	TrueBlue 2.0 Effective Sept. 28, 2009, JetBlue is relaunching the TrueBlue program and the new program looks very different from the old.
InsideFlyer September 2013	Award Experts We look at award booking services and talk to the experts behind them.
InsideFlyer January 2009	Intelligence A brief look at recent promotions and new services in the transportation industry.
InsideFlyer April 2011	Award Search Strategies When it comes to cashing in miles, knowing the secrets of how, when and where to search can mean the difference between a decent award and an amazing one.
The Motley Fool June 19, 2009 Dayana Yochim	How to Save $240 on Vacation Airfare Get to your summer getaway for less with these tips.
InsideFlyer August 2010	Triple-Mile Shuttle We wrote about Delta Air Lines' triple bonus miles offer on Delta's shuttle service between New York and Chicago last month, and it didn't take long for American Airlines, United and JetBlue to match Delta's offer.
InsideFlyer October 2012	Growing Fees Whether you love 'em or hate 'em (and we know you hate 'em), airlines fees are a lucrative business for the airlines.
Fast Company May 2006 Chuck Salter	JetBlue's Blues The airline has hit turbulence, but CEO David Neeleman is focused on what he and his employees can control.
The Motley Fool September 8, 2004 Jeff Hwang	Charley, Frances, and JetBlue In addition to the two hurricanes that have already disrupted business in Florida, the company cited higher than expected fuel prices and anticipation of a possible third hurricane for a downbeat outlook.
Fast Company May 1, 2007 Chuck Salter	Lessons From the Tarmac Take it from David Neeleman and JetBlue: Recovering from a crisis is about the trust you build beforehand.
InsideFlyer March 2014	Letters to the Editor United Award Trip Woes... M&C Loyalty Club Status Match... Flight Delay Fantasy...
InsideFlyer April 2012	High Flyer or Big Spender We look at the differences between FFPs that reward flyers for the miles they fly or the amount they spend.
CIO July 1, 2002 Stephanie Overby	JetBlue Skies Ahead The founders of JetBlue Airways use IT as the backbone of their "high-tech, high-touch" startup. Can you say, "last-mover advantage"?
PC World July 1, 2000 Gregg Keizer	Travel Web Sites: Just the Ticket? Our reporter booked two trips online--from researching destinations to buying tickets. The cost savings were real, but sometimes a travel agent fit the bill.
BusinessWeek February 16, 2004 Wendy Zellner	Is JetBlue's Flight Plan Flawed? Miscalculations, cutthroat competition. CEO David Neeleman faces tough challenges to keep the airline on the ascent.
The Motley Fool October 11, 2005 W.D. Crotty	JetBlue's New Look JetBlue expands its service with new 100-seater planes. The airline, with debt to equity at a jaw-dropping 252%, has little wiggle room to attract customers with the new planes.
BusinessWeek March 5, 2007 Maria Bartiromo	Neeleman Explains Himself CEO David Neeleman talks about how JetBlue can rebuild its once-loyal, almost fanatical, following.
The Motley Fool March 22, 2006 Stephen Ellis	Who Needs Airline Seat Pockets? Two of the most interesting low-cost carriers today run on different paths. What does Ireland's Ryanair bring to the low-cost airline market, and what are the implications for JetBlue? Investors, take note.
AskMen.com January 20, 2004 Harry Marks	Save Money When Planning A Vacation In order to stretch your money the furthest, you need to look for deals from the get-go. All it takes is a little research and creativity and, with the savings, you will be better equipped financially to experience your destination to the fullest.
The Motley Fool November 16, 2006 John Dutemple	A Modest Proposal for Airlines An open letter to all airline CEOs. As the major airlines plan to consolidate once again, here are suggestions on how to run them right.
Search Engine Watch November 9, 2005 Gary Price	Real-Time Flight Tracking Want to check on the status of a flight that's currently in the air? The major search engines and other specialized services offer real-time flight tracking services that show you the status of major airline flights.
The Motley Fool April 25, 2011 Sean Williams	Airlines' New Motto: We've Got a Fee for That Higher fees are the bee's knees of the airline industry.
The Motley Fool September 15, 2005 W.D. Crotty	Dueling Fools: JetBlue Bear Rebuttal Your JetBlue flight to capital appreciation is about to get delayed. The airline is selling at a stratospheric 69 times trailing earnings. There isn't enough earnings growth ahead to justify a major move upward in the stock.
BusinessWeek October 25, 2004	The Big Airlines' Loyal Fans These days, most everyone wants to bash the old-line carriers. But they're still No. 1 with an important group: business travelers.
The Motley Fool September 15, 2005 John Reeves	Dueling Fools: JetBlue Bull Rebuttal A profitable airline? What a concept!JetBlue will be one of the survivors after all is said and done. Investors, take note.
InsideFlyer September 2012	JetBlue TrueBlue Mosaic This is an elite program for its most frequent flyers -- the first status program for the frequent flyer program. Members can qualify for the additional benefits in two ways.
The Motley Fool June 6, 2006 Tim Beyers	JetBlue's In-Flight Internet Initiative A JetBlue subsidiary pays $7 million to bring the Web to flights. Investors, take note.
The Motley Fool August 25, 2011 Dan Caplinger	This Good News Is No Big Deal New rules governing airlines took effect earlier this week, but they won't have a huge impact on flying.
The Motley Fool January 27, 2005 Tim Beyers	A Song for JetBlue Delta's low-cost carrier aims for JetBlue. Can the strategy fly?
The Motley Fool January 15, 2009 Dayana Yochim	Fiscal Fitness '09: Save $240 on Your Next Vacation Tips on trimming your travel costs.
Entrepreneur January 2006 Chris McGinnis	Return of the Agent With about 65% of all business travel reservations made online, you'd think travel agents might be going the way of the dodo bird. Not so fast. Online booking is great, but if your trip is complex, call in an expert.
HBS Working Knowledge March 31, 2008 Julia Hanna	JetBlue's Valentine's Day Crisis A crisis forces an organization to evaluate its operating processes rapidly and decide where it needs to create greater formalization or structure.
HBS Working Knowledge August 31, 2011 Julia Hanna	Improving Fairness in Flight Delays Airlines and the FAA don't like flight delays any more than passengers, but what's to be done? Researchers propose a "fairness" system that could save travelers time and service providers millions of dollars annually.