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Information Today
December 10, 2009 |
TEMIS Launches New Collection Module--Luxid Content Pipeline TEMIS, a provider of text analytics solutions for the enterprise, announced a new content collection module integrated within the latest version of its content discovery solution, Luxid 5.1.   |
Information Today
Paula J. Hane |
ClearForest Upgrades Text Analytics Platform The company said its new platform fills the void between content management and business intelligence solutions and bridges the two worlds of unstructured textual information and structured enterprise data. |
Information Today
September 22, 2003
Barbara Quint |
IBM's WebFountain Launched -- The Next Big Thing? IBM has launched a service named WebFountain that applies an elaborate mesh of software called text mining or text analytics to spidered data from across the Web. |
| Information Today |
Text-Analytics Provider TEMIS Announces Free LuxidBar Download LuxidBar is designed to extend the benefits of content enrichment services to the user's desktop and power an enhanced, more productive navigation experience. |
Information Today
August 19, 2010 |
LexisNexis to Enrich Content with SRA's NetOwl LexisNexis will implement SRA's text analytics product NetOwl as its enterprise tool to deliver enhanced search and discovery capabilities for legal and business professionals. |
CRM
November 27, 2015 |
Lexalytics Now Supports Polish Text Analytics The addition of Polish brings the number of languages supported to 21. |
Information Today
March 7, 2005
Paula J. Hane |
ClearForest Outlines 2005 Product and Technology Plans The provider of textual analytic solutions has been working to make its platform more enterprise-ready and accessible to third-party application developers, and has just announced its product roadmap and strategic direction for 2005. |
CRM
July 23, 2014 |
Confirmit Launches Confirmit Genius Analytics Solution Confirmit Genius mines for customer and market insights across vast volumes of text and social media data. |
Searcher
Jul/Aug 2004
Amelia Kassel |
Text Mining for Reputations: SCOUG Spring Workshop 2004 The Southern California Online Users Group's annual meeting propelled wide-eyed information professionals into the exciting future of new and emerging technologies. |
CRM
August 2010
Joshua Weinberger |
Rising Stars: The Content Contender The veteran in this year's class, Open Text knows that customers consume content. |
Information Today
October 1, 2007 |
Business Objects Turns Text Into Insight BusinessObjects Text Analysis and BusinessObjects Intelligent Search are integrated solutions that allow customers to unlock the value in unstructured text, such as emails, documents, notes, and Web content. |
CRM
April 9, 2014 |
Sysomos and Clarabridge Partner on Multichannel Customer Analytics The technology partnership pairs social intelligence with customer insights. |
CRM
November 2014
Donna Fluss |
Speech Analytics Is Starting to Make a Difference With skilled analysts behind them, these solutions can enhance the customer journey. |
CRM
February 2004
Martin Schneider |
Get Smart! Enterprises are relying more and more on analytics to derive added value from their CRM systems. Here are the latest trends and hot analytics tools giving organizations better insight into their businesses. |
Information Today
March 24, 2008 |
SAS Adds Linguistic Technologies With Acquisition of Teragram The acquisition is designed to enhance text mining and analytical business intelligence (BI) offerings and extend them to enterprise and mobile search. |
CRM
November 2015
Donna Fluss |
Speech Analytics Is Important to Your Future Analyzing what your customers say to agents can have huge operational benefits across an enterprise |
CFO
January 1, 2006
Yasmin Ghahremani |
The Joy of Text Valuable information lurks in ''unstructured'' data, and new tools such as text mining can help companies extract it. |
CRM
May 2007
Jessica Sebor |
Too Much Pork for Just One Fork Shiny, clean data and solid lead qualification will help satisfy all by closing the nutritional sales-and-marketing info loop. |
CRM
November 2012
Leonard Klie |
Companies Struggle to Manage Customer Analytics A Forrester report highlights big data challenges companies face. |
CRM
May 2011
Leonard Klie |
Speech Analytics Captures Consumer Sentiment Technologies blend data from different sources, emotional states, and moments in time |
Information Today
March 4, 2010 |
Clarabridge Announces Beta Launch of Self-Service Text Analytics Product The online service will enable smaller organizations to upload and analyze their text-based emails and to survey open-end verbatims, transcripts, social media content, and any other textual data sources. |
Bank Technology News
September 2009
Rebecca Sausner |
Big Blue's Big Cross-Sell Play IBM's investment in predictive analytics is timely, with business intelligence, data and analytics, the top three areas of focus in the new competitive world. |
CRM
August 2012
Kelly Liyakasa |
With More Data Comes More Complexity Companies need to align their metrics with functional issues and corporate goals when deciphering big data. |
CRM
November 15, 2013
Mike Kinde |
Six Tips for Choosing a Service Provider for Big Data Management Outsourcing big data analytics can save your company time and money. |
ONLINE
Sep/Oct 2010
BeDell & Trudell |
Does Taxonomy Matter in a New World of Search and Discovery In a Google world, even information professionals wonder if the traditional library information sources' reliance on controlled vocabularies remains a viable, worthwhile, and cost-effective strategy. |
Search Engine Watch
December 28, 2010
Garry Przyklenk |
Web Analytics Year in Review 2010 Web analytics this year became less about focusing on meaningless data reports and more on revenue growth, cost-savings, and improved customer satisfaction associated with data driven decision-making. |
CRM
December 15, 2011 |
Verint Upgrades VoC Analytics Solution Integrated text analytics is a new feature of Vovici Enterprise Feedback Management. |
CRM
December 14, 2015 |
Attensity Updates DiscoverCore Attensity partners with Informatica and Tableau Software to deliver sophisticated analysis of unstructured data within existing business applications and workflows. |
CRM
March 2011
Donna Fluss |
Realizing the Benefits of Speech Analytics Initially for contact centers, the Holy Grail for marketing and customer service organizations has widened its scope. |
CRM
February 2010
Donna Fluss |
Speaking of Customer Insights Speech analytics can help improve customer experience, cut costs, reduce attrition, and minimize risk. |
Information Today
August 15, 2005
Paula J. Hane |
IBM Introduces Open Software Framework for Analysis of Unstructured Information An Unstructured Information Management solution may generally be characterized as a software system that analyzes large volumes of unstructured data to discover, organize, and deliver relevant knowledge to the client or end user. |
CRM
February 21, 2012 |
SAS Acquires aiMatch SAS acquisition brings advanced analytics to the digital advertising industry. |
CRM
August 2012
Van der Linden & Jain |
Bringing Science to the Art of Sales Seven principles for boosting business through analytics. |
CRM
February 4, 2013
Judith Aquino |
SAS Rolls Out Visual Analytics for Work Groups and Midsized Businesses Self-service option includes analytics, reporting, and visualization capabilities. |
InternetNews
December 29, 2010 |
Software Year in Review: Top BI and Analytics Stories of 2010 Business intelligence and analytics have remained hot even as the rest of the economy has cooled. |
The Motley Fool
September 4, 2007
Tom Taulli |
Hummingbird Sings for Wall Street Open Text's major software acquisition takes flight. Investors looking for a software opportunity may find Open Text attractive. |
InternetNews
May 11, 2010 |
IBM Updates SPSS for Enterprise Social Media IBM refreshes its SPSS line of predictive analytics software for social media in the enterprise, offering firms the ability to track and analyze Web content for things like changes in customer sentiment. |
CRM
October 2005
Bailor et al. |
The 2005 CRM Market Leaders, Part 2 The CRM industry's impact -- especially in the small and medium business markets -- is growing more pervasive across industries and within organizations. Here's how these CRM leaders are driving the market and how they stack up against the competition. |
Information Today
April 15, 2010 |
SAS Social Media Analytics Tool Extracts Marketing Data from Social Networks Its new enterprise solution product, SAS Social Media Analytics, will tap into online conversation data to help medium and large companies understand, predict, and act on social media data. |
Insurance & Technology
August 13, 2009
Anthony O'Donnell |
IBM's SPSS Acquisition May Speed Insurers' Adoption of Predictive Analytics The addition of SPSS to IBM's capabilities rounds off the vendor's offering at a time when insurers are poised to invest more heavily in predictive analytics, according to industry analysts. |
CRM
June 21, 2012 |
IBM Launches New Class of Analytics Software IBM has released new predictive analytics software that automatically correlates and analyzes big data to help clients embed hyper-intelligence into every business decision. |
Information Today
March 4, 2014
Nancy K. Herther |
Text Mining: Elsevier Releases New Terms for Academe Elsevier says their new policy enshrines text- and data-mining rights in their standard ScienceDirect subscription agreement for academic customers. |
CRM
May 2011
Donna Fluss |
Don't Believe Everything You Hear About WFO The outlook for contact center workforce optimization is outstanding, with the quality and variety of solutions ever-improving. Contact centers of all sizes have many options and price points from which to choose. |
National Defense
July 2012
Eric Beidel |
Software May Help Analysts Read Between the Lines The Pentagon wants to get to the bottom of what it calls "deep natural language" by creating an automated system that can process text at its most basic level to reveal meaning that otherwise may not be apparent. |
CRM
October 2015
Leonard Klie |
The Age of Speech Analytics Is Close at Hand The Johnny-come-lately in contact centers is poised to become Johnny-on-the-spot |
CRM
October 11, 2013 |
LogMyCalls Releases Conversation Analytics Conversation Analytics tracks what happens on the call and extracts marketing and sales data. |
InternetNews
May 22, 2007
Clint Boulton |
Business Objects Pays to Handle Disorder Business Objects bids for unstructured data specialist Inxight. |
Insurance & Technology
July 28, 2009
Anthony O'Donnell |
IBM to Acquire SPSS IBM's $1.2 billion bid to acquire the Chicago-based business analytics vendor is expected to close later this year. |
CRM
June 27, 2014
Karine DelMoro |
Unlock the Potential of Unstructured Data for a Successful VOC Program Strategies for gaining a competitive edge with unstructured data. |
Information Today
December 1, 2015 |
LexisNexis Acquires Legal Analytics Provider Lex Machina has a Legal Analytics Platform that helps lawyers predict strategic outcomes by mining, tagging, categorizing, and enhancing federal court documents. |
