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Confirmit Partners with Emotient for Emotion Detection The partnership will add emotional analysis to market research and voice of the customer data. |
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November 2015
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August 2012
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Bringing Science to the Art of Sales Seven principles for boosting business through analytics. |
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March 2010
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The 2010 CRM Service Awards: Service Leaders - Enterprise Feedback Management For the second year in a row, Allegiance has nabbed the EFM crown. |
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Confirmit Pushes Multichannel Engagements Beyond the Horizon Horizons Version 16 Feature Pack extends multichannel platform to maximize response rates and streamline reporting capabilities. |
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November 2012
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Contact Centers and the Age of Analytics A variety of applications promise revenue generation and cost reduction. |
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July 2012
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Hatching a Customer-Connection Plan Egg, the British online bank, knows what its customers are thinking all the time, thanks to surveys conducted by Confirmit. |
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June 2013
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February 2011
Fluss & Rogers |
How to Listen to the Voice of the Customer in a Multichannel World Contact centers and enterprises in general should interact with customers in their channel of choice, either in real time or periodically. These solutions need to create, issue, collect, and analyze feedback through multiple channels, including IVR, Web, social media, email, SMS, and live calls. |
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Create Columns Using Text Boxes In Word With text boxes, your graphics will stay where you put them in Microsoft Word. |
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Confirmit Goes Mobile With Techneos Systems The acquisition brings customer surveys to mobile devices, so organizations can collect data at the point of experience. |
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Annotating Service Genius Wants To Mark Up The Entire Internet Genius is making Marc Andreessen's vision a reality by allowing users to annotate any page on the Internet. |
