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The 2009 Influential Leaders - The Casual Cobbler Taking the reins in 2000, Tony Hsieh restructured Zappos.com not from the ground up, but rather from the inside out, with a focus on the company's internal culture. |
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The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc. |
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The Answer Woman Moves On Leslie J. Hunt, CIO of the American Red Cross of Greater New York, was known last fall as the "tall blonde in the red jacket with all the answers." Her work was critical in the early World Trade Center attack relief efforts. Now Hunt is leaving the Red Cross. |