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Insurance & Technology February 6, 2008 Anthony O'Donnell	Insurers Seek Competitive Edge Through Underwriting Analytics Underwriters have come to appreciate technology much the way agents have.
Insurance & Technology September 7, 2007 Susana Schwartz	Main Driver Behind STP Initiatives Today Is Ease Of Doing Business Straight-through processing is more a business issue than a technology, and is fundamental to the ability to drive intelligence into the underwriting process and throughout the organization.
Insurance & Technology December 6, 2007 Peggy Bresnick Kendler	Automating Underwriting: Moving From Art to Science Automating underwriting can help insurers bring more objectivity and discipline to the process, define appropriate risk parameters and price products accordingly while improving efficiency, according to this panel of industry experts.
Insurance & Technology November 21, 2005 Cynthia Saccocia	Business Ignorance or Business Intelligence The effective use of business intelligence by insurance companies over the next three years will differentiate market leaders from market laggards in capturing, servicing and retaining profitable market segments.
Insurance & Technology December 1, 2009 Nathan Conz	Society Insurance Implements Predictive Analytics Solution Society Insurance has implemented Valen Technologies' UnderRight predictive analytics solution.
Insurance & Technology June 9, 2010 Anthony O'Donnell	Insurers Master Data for Strategic Business Support Insurance carriers are developing new data standards and governance structures to support business decision-making and carve out a competitive advantage.
Insurance & Technology August 22, 2007 David West	Analytics Make Doing Business Easier By improving the speed and consistency of decisions, analytics opens the possibility of self-service applications for producers and the insured, including claimants. The result will be a dramatic improvement in the ease of doing business with the carrier.
Insurance & Technology August 27, 2008 Anthony O'Donnell	ICW to Launch Improved Web 2.0 Agent New Business Platform Improvements to the Web-based tool, which enables distributors to automatically upload from their agency management systems, will include straight-through processing of small commercial business on a non-exception basis.
Insurance & Technology September 2, 2008 Nathan Conz	Insurers Shift To Customer-Focused Predictive Analytics Technologies Technology advances outside the industry have not only changed the way people shop for insurance and other financial products, but also raised the bar in terms of service and support.
Insurance & Technology January 25, 2005 Peggy Bresnick Kendler	Underwriting Updated How are insurers making the underwriting process more efficient to improve profits?... What emerging technologies can help insurers improve the underwriting process?... etc.
Insurance & Technology December 13, 2006 Maria Woehr	Ready for Your Close-Up The degree to which an insurer uses customer analytics - and the effectiveness of those efforts - provides the foundation for understanding the customer and enhancing the customer experience throughout the enterprise.
Insurance & Technology August 26, 2007 Peggy Bresnick Kendler	Workers' Compensation Carriers Agree: Business Intelligence, Analytics Critical To Market Success Industry experts discuss how improved data management and automation of manual processes are key to helping workers' compensation carriers build share in an increasingly competitive market.
Insurance & Technology January 29, 2009 Craig Bedell	Overcoming Barriers to Integrated Risk Management In a market environment where competition, globalization, market volatility and structural change are increasing, insurance companies need to manage their risks and service even better and with greater transparency.
Insurance & Technology January 25, 2005 Cynthia Saccocia	Did You Say Controlled Tech Spending? Aw, Not Again! Insurance is an industry that reacts decisively to its business cycles and urgently to intrusions of reality such as catastrophic claims, economic issues and regulation.
Insurance & Technology December 13, 2006 Anthony O'Donnell	Location, Location, Location Insurers' capability to respond quickly to catastrophes - on whatever scale - is extremely relevant to their mission.
Insurance & Technology February 9, 2010 Anthony O'Donnell	Carrier Confidential: Selective Plans Right, Builds Right and Runs Right Selective Insurance Group's IT organization supports the carrier's high-tech/high-touch approach to distributor relationships with judicious planning and a focus on execution.
Insurance & Technology March 9, 2007 Susana Schwartz	The Hype Around BI 2.0 Heralds Functionality Changes Surrounding Business Intelligence, Which Helps Insurers Gather Information to Make Business Decisions The next generation of business intelligence tools will be integrated within business processes themselves, enabling improved forecasting and real-time data analysis.
Insurance & Technology August 7, 2008 Anthony O'Donnell	Policy Admin System Replacement: Insurers Shift Focus From Systems to Functionalities Interboro Insurance Co.'s policy administration replacement initiative was in key respects a classic case.
Insurance & Technology January 7, 2008 Anthony O'Donnell	Insurers Improve Claims Process Through IT Alliance Achieving optimal claims performance requires a high level of IT/business alignment to deliver high-tech, high-touch service.
Bank Systems & Technology July 28, 2006 Nancy Feig	The Next Level in Business Intelligence A new philosophy centered around enterprisewide use of BI tools -- coupled with advances in analytics and data management -- is helping banks make better and more-profitable business decisions.
Insurance & Technology December 15, 2009 Anthony O'Donnell et al.	4 Technology Solutions That Sizzle While insurers often are cautious in their adoption of emerging technologies, carriers are investing in four solutions -- cloud computing, mobile, analytics and social networking -- that are just too transformative to ignore.
Insurance & Technology November 12, 2007 Conz & Rodier	Predictive Analytics and Complex Event Processing Technology Move to Cutting Edge of Financial Services Industry As data volumes continue to rise, bankers, insurers and traders are leveraging predictive models to anticipate future behavior and events.
Insurance & Technology June 10, 2009 Anthony O'Donnell	The Key to Keeping Customers Is Getting to Know Them Carriers that get to know their customers well -- by effectively leveraging collected data and by simply listening to what they say -- have a huge advantage in a tough insurance market.
Insurance & Technology January 25, 2005	Deja Vu All Over Again Many of the major areas of focus for senior insurance technology executives in the coming year will be familiar ones that have become even more pressing. Insurers will boost their offshore outsourcing activities and increasingly dip a toe into business process outsourcing (BPO).
Insurance & Technology January 17, 2006 Cynthia Saccocia	Managing in the Best and Worst of Times The insurance industry leaders - from megaglobal insurers to small regional or niche carriers - are achieving excellence by concentrating on profitable growth and competitive advantage.
Insurance & Technology November 21, 2005 Anthony O'Donnell	Insurers' Buried Treasure Emerging technologies have created the possibility for insurance companies to access, combine and analyze information like never before. But the industry has yet to fully digest and effectively act upon that insight.
Insurance & Technology March 16, 2004 Julie Gallagher	Battening Down the Hatches When it comes to predicting low-frequency, high-impact catastrophes, underwriters of risk must rely on thousands of years of scenarios rather than their proprietary loss data.
Insurance & Technology December 16, 2008 Anthony O'Donnell	Priorities Will Shift, But Insurers' 2009 IT Spending Remains Healthy Given the ravages the financial crisis has wrought in the insurance industry, greater cost consciousness will return to insurance IT organizations.
Insurance & Technology July 12, 2006 Maria Woehr	Digging for Dollars The insurance agent often is portrayed as going door to door with an oversized briefcase brimming with paper applications. While that might have been so in the 1950s, today, selling insurance means connecting with the customer, and it takes more than just a smile and a shoeshine. It takes knowledge.
Insurance & Technology June 1, 2006 Maria Woehr	Implementing Advantage Penn National Insurance is overhauling systems and driving IT initiatives to achieve straight-through processing -- and boost competitiveness.
Insurance & Technology April 4, 2007 Susana Schwartz	Risky Business To meet stringent requirements around reporting, security and accountability, insurers are implementing financial modeling tools.
Insurance & Technology May 19, 2009 Kaytes & Josefowicz	Technology and the Science of Customer Retention Data accessibility, analytics, rules-driven workflow, and process visibility can supply the capabilities insurers need to retain profitable customers.
Insurance & Technology August 30, 2010 Anthony O'Donnell	Insurers Expand Views On What Can Be Sourced Externally Economic pressures, evolving technology and increasing comfort with partner management are combining to force insurance executives to expand their views of what can be sourced externally.
Insurance & Technology January 5, 2007	Techwatch Mobile Computing... Predictive Analytics... Underwriting... Document Management... Risk Management... Business Intelligence Petach-Tikva, Israel... etc.
Insurance & Technology February 3, 2009 Anthony O'Donnell	Great American Unifies Business Intelligence on IBM Cognos Platform In consolidating systems for enterprise business intelligence, Great American discovers that demonstrating business value is critical to accelerating adoption of a single BI tool.
Insurance & Technology April 2, 2004 Julie Gallagher	What's Your Business' Intelligence Quotient? Before carriers start using business intelligence for competitive advantage, they must first consolidate disparate BI tools.
Insurance & Technology June 14, 2005 Jamie Bisker	Improving Customer Insight: A Road Not Often Traveled Better understanding of customers is a long-sought-after goal across the financial services sector of the global economy, and one that has increased steadily in value.
Insurance & Technology February 18, 2010 Nathan Conz	Carriers Target Ease of Use, STP to Win Agents' Hearts and Minds Carriers increasingly are targeting ease of use to win agents' hearts and minds, while also bringing them closer to true straight-through processing.
Bank Technology News May 2007 Glen Fest	The Rise of Business Intel 2.0 For banks like Wachovia Corp., BI is helping to build a correlation between corporate strategy and consumers' life stages, household details, and financial choices - - something that can translate into money for both parties.
Insurance & Technology November 26, 2003 Cynthia Saccocia	Placing Your Bets Technology Will insurers ante up on technology investments in front-office or back-office systems in 2004, or hold back? In this exclusive preview, TowerGroup assesses the field.
Insurance & Technology April 20, 2005 Wendy Toth	Courting Business Intelligence Not only do insurers need to know what they already have, but they need to figure out just what it is they want to accomplish in order to guarantee the synergy among business units and employees that intelligent data can provide.
Insurance & Technology November 15, 2007 Katherine Burger	Insurers' Technology Investments Transform Catastrophe Claims Management Strategies While technology's power is welcomed by the public, politicians and the media in terms of catastrophe claims response, it's not always so appreciated when it comes to how insurers deploy it to forecast, analyze and underwrite risks.
Insurance & Technology October 8, 2009 Nathan Conz	CIO Q&A: The Business Case for Business Intelligence Montana State Fund CIO Al Parisian shares best practices for justifying business intelligence technology investment to the business.
Insurance & Technology July 12, 2006 Anthony O'Donnell	Smart Companies New approaches to business intelligence are providing meaningful information for decision support -- not only to senior executives, but to managers at many levels of the enterprise, and with less intervention from IT.
Insurance & Technology September 14, 2006 Maria Woehr	One Charter to Rule Them All? Insurers, analysts and vendors are weighing the benefits and risks of the National Insurance Act of 2006 - a plan to adopt an optional federally chartered regulatory system - as well as the impact the federal regulation could have on IT systems.
Insurance & Technology August 12, 2005 Phil Britt	Where the Dollars Are Going Insurance companies will spend most of their IT dollars in the next year to enhance performance/predictive analytics and purchase systems to improve management of business processes.
U.S. Banker October 2007 Glen Fest	Business Intelligence: Going 'BI-onic' With Lifecycle Profiling Welcome to the world of business intelligence, where institutions are building a correlation between corporate strategy and consumers' life changes, household details and financial choices.
CRM December 2006 Colin Beasty	Analytics Brought to Bear How strength in numbers -- in this case, the analytics of customer data -- transforms sales teams into sales forces.
Insurance & Technology August 13, 2009 Anthony O'Donnell	IBM's SPSS Acquisition May Speed Insurers' Adoption of Predictive Analytics The addition of SPSS to IBM's capabilities rounds off the vendor's offering at a time when insurers are poised to invest more heavily in predictive analytics, according to industry analysts.
The Motley Fool December 12, 2006 Emil Lee	Insurance Industry Basics: Combined Ratio Investors who buy insurance companies with low long-term combined ratios should eventually be rewarded with superior investment returns. Just ask Warren Buffett.