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CRM
December 1, 2007
Coreen Bailor |
SAP's Midmarket Design SAP Business ByDesign is the company's new on-demand midmarket product; much of its success hinges on SAP's channel strategy.   |
CRM
September 1, 2009
Christopher Musico |
CRM Market Grows for Fifth Straight Year The worldwide CRM market extended its growth streak to a fifth consecutive year, up 12.5 percent in 2008, from revenue of $8.13 billion in 2007 to $9.15 billion in 2008. |
InternetNews
December 4, 2007
Larry Barrett |
Just In Time: SAP Delivers CRM 2007 SAP rolls out its latest CRM suite, featuring Web 2.0 technologies for the enterprise. |
InternetNews
September 19, 2007
Larry Barrett |
SAP: It's 'Business ByDesign' SAP put a name to the buzz when it introduced Business ByDesign, the company's first software-as-a-service offering geared for small and mid-sized businesses. |
InternetNews
July 15, 2009 |
SAP Keeps Lead in CRM as Market, Rivals Grow Microsoft and Salesforce are the fastest-growing CRM software providers, according to a new report from Gartner. |
CRM
April 1, 2006
Alexandra DeFelice |
SAP's On-Demand Vision What can customers gain from the software giant's hosted offering? |
InternetNews
February 2, 2006
David Needle |
SAP Plays On-Demand Field SAP's on-demand solution is for customer relationship management and builds on the company's mySAP CRM software, a more traditional on-premises software solution. |
CRM
August 1, 2006
Coreen Bailor |
On the Scene: SAPPHIRE '06: SAP Continues Its Enterprise SOA Push The enterprise software company underscores its on-demand CRM capabilities while continuing with its enterprise services architecture approach. |
CRM
April 2004
Martin Schneider |
Breaking From Tradition No longer is the midmarket the dominion solely of regional systems integrators. Enterprise vendors and hosted CRM services are changing the way midmarket customers implement their CRM systems. |
CRM
June 2, 2011
Brittany Farb |
SaaS CRM Deployments Fuel Competition Researchers rate Microsoft and Salesforce.com as leaders within the Value Matrix, while Sage and SAP are ones to watch. |
CRM
July 1, 2007
Coreen Bailor |
On the Scene: SAP Talks Enterprise SOA and Collaboration SAP emphasizes its enterprise services strategy and the significance of co-innovation. |
InternetNews
August 17, 2010 |
Wall Street Hopes Salesforce Stays Hot The on-demand CRM and business applications provider is trading at a rarefied price and, thus far, its sales and earnings have justified the lofty valuation. |
CFO
November 1, 2007
John Edwards |
The Host with the Most SAP boldly goes where a number of other software vendors have already gone: A hosted application aimed at midsize businesses. |
InternetNews
September 20, 2007
Larry Barrett |
SAP's On-Demand Strategy Draws Tepid Reviews It's early in the game but Wall Street analysts and industry pundits say its Business By Demand service raises more questions than it answers. |
CRM
August 2011 |
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. |
CRM
October 2006 |
The 2006 Market Leaders, Part 1 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Amdocs... SSA Global Technologies... etc. |
CRM
September 1, 2007
Coreen Bailor |
Sizing Up the CRM Situation Software-as-a-service, focus on customer retention and acquisition, and verticalization are factors enabling the market's healthy growth. |
CRM
April 2004
Lisa Picarille |
The Art of War Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it is the customers who will win. |
CRM
November 13, 2012
Leonard Klie |
SAP Puts CRM in the HANA Cloud SAP 360 Customer solution leverages in-memory computing, cloud, mobility, and collaboration tools. |
InternetNews
October 29, 2007
Larry Barrett |
SAP Primes SaaS Reseller Pump Faced with the daunting challenge of building a channel from scratch for its first SaaS product, SAP names 13 North American reseller partners. |
InternetNews
August 23, 2007
Larry Barrett |
Who Will Win The SAP, Oracle Battle? While SAP and Oracle continue to slug it out for the lion's share of the estimated $30 billion-plus that companies spend for business applications and services each year, Salesforce.com's software-as-a-service model is propelling the company to record sales and earnings. |
InternetNews
September 19, 2007
Larry Barrett |
Competitors Await SAP's On-Demand Threat After spending nearly two years and about half a billion dollars to develop it, SAP's A1S product is ready for prime-time. |
CRM
February 15, 2012
Leonard Klie |
SAP Embraces Cloud, Mobile Solutions SAP's new focus includes product enhancements that center around mobility, hosted offerings, analytics, and databases. |
InternetNews
August 13, 2007
Larry Barrett |
SMB Market Awaits SAP's Web 2.0 Play SAP will finally launch A1S, it's much-hyped and long-awaited software-as-a-service offering geared for small and mid-sized companies. |
CRM
August 2012 |
The 2012 CRM Market Leaders CRM is the most important area of investment to improve business over the next five years. Find out which vendors are ramping up these offerings and best responding to industry needs in this year's Market Leader awards. |
CRM
June 30, 2010
Lauren McKay |
7 Named Leaders in Forrester Wave of CRM Suites for Midsize Organizations The Forrester Wave: CRM Suites for Midsized Organizations '10: In his annual evaluation, analyst Bill Band identifies the top-performing options for midmarket CRM. |
CRM
September 1, 2006
Jessica Sebor |
Microsoft: Expecting a Live Baby Has the software giant's on-demand application incubated for too long? To whatever extent CRM Live succeeds, the last word may be what it says about the direction of the industry as a whole. |
CRM
March 1, 2004 |
Hot Seat: The Demand for On-Demand CRM CRM magazine posed the question, "Will hosted CRM ever eclipse on-site CRM in terms of popularity?" |
InternetNews
December 22, 2006
David Needle |
SAP Fills Out 2007 Agenda Software giant sees wider adoption of service-oriented architecture (SOA) and huge opportunity in enterprise search. |
CRM
April 1, 2004
Ginger Conlon |
Midmarket Mavericks Companies in the segment have a bigger choice of better products with improved services. |
CRM
October 2005
Bailor et al. |
The 2005 CRM Market Leaders, Part 1 The CRM industry's impact -- especially in the small and medium business markets -- is growing more pervasive across industries and within organizations. Here's how the CRM leaders are driving the market and how they stack up against the competition. |
CRM
September 1, 2004
Jason Compton |
The Siren Call of the Midmarket With so many choices and so many CRM vendors beating down the door to win midmarket business, customers need to be choosy without being paralyzed. |
CRM
August 2010
William Band |
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. |
CRM
January 1, 2007 |
destinationCRM Dashboard CRM Vendors Get SOA Happy... Tailored Dynamics... Europe Eyes Mobility... DataFlux Accelerates the Path to MDM and CDI... SugarCRM Builds a Firm Foundation... etc. |
InternetNews
May 5, 2011
Vangie Beat |
SAP Expands StreamWork Collaboration The cloud-based enterprise social networking solution now integrates with SAP customer relationship management (CRM). |
CRM
September 2007 |
The 2007 Market Awards: Midmarket Suite CRM The landscape among midmarket suite vendors is loaded with firms vying for increasingly limited technology-budget dollars. |
InternetNews
April 26, 2005
Clint Boulton |
SAP, Microsoft to Build Software for Business Workers The applications giants take their 15-year relationship to a new high by crafting a composite application together using Web services principles and technologies. |
CRM
March 6, 2012
Leonard Klie |
SAP Expands Hosted Offerings The company releases SAP Business One OnDemand for smaller companies and expands cloud capabilities in BusinessByDesign. |
CFO
March 15, 2004
Anne Stuart |
Stuck on the Middle Enterprise software companies try to lure smaller customers with tailored products and lower prices. |
InternetNews
May 15, 2007
David Needle |
SAP In Acquisition Mode SAP announces purchase of MaXware and Wicom Communications. |
InternetNews
September 9, 2010 |
Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements. |
InternetNews
January 30, 2008
Larry Barrett |
Chaos Abounds But SAP's Outlook Remains The Same SAP's 2008 sales forecast is identical to the guidance it offered a year ago. But a lot has changed in the interim. |
The Motley Fool
September 20, 2007
Tom Taulli |
SAP Goes to the Mat With On-Demand The software giant is moving to the mid-market using some newfangled approaches. |
InternetNews
July 17, 2006
Andy Patrizio |
CRM Summer Update From Salesforce.com Salesforce.com today announced the availability of Summer '06, the 20th release of its on-demand customer relationship management software. |
The Motley Fool
May 23, 2006
Stephen Ellis |
Salesforce.com Needs a Reality Check Will Salesforce.com succeed in overcoming trends? Perhaps -- but you wouldn't know it from the stock price. Investors, tread carefully. |
CRM
May 15, 2013
Kelly Liyakasa |
SAP Furthers Push into Cloud-Based, Predictive Solutions SAP announces new people, customer, money, and supplier strategy. |
InternetNews
December 31, 2008
Richard Adhikari |
Social Networks Among Trends in CRM for 2009 Customer relationship management projects in 2009 will be all about business value, and that includes adding social networks to the mix. |
InternetNews
August 2, 2010 |
SAP Delivers Business ByDesign Update After months of delays, SAP finally rolls out its refreshed SaaS suite for enterprise and SMB customers looking for on-demand ERP and CRM apps. |
InternetNews
December 18, 2007
Stuart J. Johnston |
Microsoft Dynamics CRM 4.0 Ready for Download Microsoft is releasing for download this week the latest update to its customer relationship management package. |
CRM
January 21, 2005
Jason Compton |
Enterprise CRM: Change Is Inevitable Vendors, strategies, and focus are all certain to evolve in 2005. |
