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CRM
April 2015
Leonard Klie |
Text Takes Precedence as a Customer Service Preference A new generation of consumers prefers short message service to other ways to reach agents.   |
| AskMen.com |
The Texting Age About two-thirds of all teens use text messaging, mostly due to its simplicity as well as the privacy of being able to communicate without being overheard. |
AFP eWire
January 31, 2005 |
Next Big Fundraising Trend: Giving Through Your Cell Phone Donors will soon be able to make charitable gifts by using their cell phones to send text messages. |
InternetNews
September 17, 2010 |
Study: Mobile Phone Users Largely Ignore Apps Pew Research Center study finds majority of cell phone owners don't bother using any of the apps embedded on them. |
U.S. Banker
July 2007
Joseph Salesky |
Mobile-Phone Banking: Coming to a Bank Near You The mobile phone is moving beyond voice communication and is poised to change the landscape with mobile banking. |
InternetNews
September 8, 2010 |
Users Love, Loathe Their Cell Phones: Survey New survey says interruptions, spam and security holes are the unfortunate but acceptable side effects of relying more and more on mobile devices for work and leisure. |
CRM
December 5, 2011
Judith Aquino |
Leads360 Introduces New Automated Text Message Capabilities Leads360 added automated text messaging to its offerings, allowing sales associates to automate the process of composing and sending text messages via the SPAM-compliant Short Message Service protocol. |
Financial Advisor
September 2005
David Lawrence |
Creating A Virtual Administrative Assistant Moving closer to the goal of a virtual administrative assistant may require some creative thinking on how you do business. The technology to tackle routine office chores is out there: IBM's ViaVoice... ScanSoft's Dragon NaturallySpeaking, Version 8... Dictomail by Admiral... etc. |
CIO
June 9, 2009
Gary Beach |
Text Messaging at Work Text messaging may drive top-line results, such as improving customer satisfaction. |
InternetNews
February 1, 2010 |
Study: Cell Phone Laws Don't Curb Crashes Insurance-backed study argues laws don't eliminate distractions; Department of Transportation begs to differ. |
Entrepreneur
March 2010 |
The Debate Over Social Media at the Office Candid talk from both sides about using cell phones and social media in the office. |
PC Magazine
November 28, 2007
Alison Lapp |
Texting for a Cause Issue-oriented text messaging is on the rise. |
CRM
January 10, 2014
Meredith Flynn-Ripley |
Texting, UC, and More: The Future of Business Communication Trends and predictions for 2014. |
InternetNews
October 10, 2008
Judy Mottl |
Verizon Mulls Text Fee to Milk a Cash Cow While text messaging is booming, Verizon considers increased prices for bulk delivery. Will it send commercial customers running? |
Entrepreneur
August 2007
Amanda C. Kooser |
Take It Online Virtual trade shows, expos and conventions take care of some very real business. And why not? Online events are cost-effective, faster and easier. |
CRM
August 28, 2014
Mike Hennessy |
5 Best Practices for Deploying an Intelligent Virtual Assistant The right technology can help customers, increase sales, and boost your brand. |
InternetNews
March 23, 2009
Michelle Megna |
Cell Phone Users Cutting Back in Harsh Economy The mobile industry will have to increasingly rely on smartphone sales as cell phone usage falls out of favor in souring economy. |
